Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#869794September 6, 2000
TIRES
WHILE VEHICLE WAS PARKED CONSUMER FOUND OUT THAT LEFT TIRE WAS FLAT. TIRE REPAIR MAN SAID THAT HE COULD NOT REPAIR THE TIRE. FIRESTONE, WILDERNESS AT,P235/75 R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869803September 6, 2000
TIRES:TREAD/BELT
PEOO 020; CONSUMER TOOK VEHICLE TO FIRESTONE RETAILER. AND ATTENDANT TOLD HIM THAT ONE OF THE TIRES WAS ON RECALL., AND OTHER TIRE HAD T TREAD SEPARATION. TIRES WERE FIRESTONE #ATX, P23570R15, #DOT VD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554403September 5, 2000
TIRES:TREAD/BELT
THE VEHICLE EXPERIENCED TWO FIRESTONE WILDERNESS AT TIRE BLOWOUTS, TIRES ARE NOT INCLUDED IN THE FIRESTONE RECALL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730198September 5, 2000
TIRES:SIDEWALL
I HAVE A 97 FORD EXPLORER - THE TIRES ON MY SUV NOW ARE DIRECT FROM FIRESTONE. I JUST WANTED TO NOTE THAT FACTORY TIRES THAT I HAD ORIGINALLY DID IN FACT 'ALMOST' SPLIT. BY THE TIME I HAD THEM REPLACED (AT AROUND 50,000 MILES) THERE WAS A 6" LINE OF STEEL SHOWING THROUGH RUBBER ON THE INSIDE SIDEWALL ON THE BACK TWO TIRES. I'M VERY GLAD THAT I GOT THEM REPLACED WHEN I DID - BUT I THOUGHT THAT THIS INFORMATION MIGHT BE OF SOME HELP. THE ONLY SYMPTOM THAT I HAD WAS A SHAKE IN MY CAR ONCE I HIT 70 MPH. IF I HAD NOT DONE ANY HIGHWAY DRIVING I NEVER WOULD HAVE KNOWN ABOUT THIS UNTIL IT WAS TOO LATE. (EXCEPT FOR HAVING IT SERVICED AND LIFTED - REGULAR MAINTANCE WOULD NOT HAVE REQUIRED SOMEONE LOOKING AT THAT INSIDE SIDEWALL. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730207September 5, 2000
TIRES:TREAD/BELT
BELT SEPERATION AT SIDEWALL HAS EXPOSED STEEL CORDS, TIRE HAS MORE THAN 8/32 IN. OF TREAD ON TIRE , TIRE HAS BEEN DETERMINED TO BE UNSAFE BY DEALER BUT DUE TO THE WRONG DOT NUMBER REFUSED TO REPLACE UNDER CURRENT RECALL STATUS. DEALER ALSO ADVISED THAT HE WAS OWED MORE THAN $30,000 IN TIRE REPLACMENT FROM FIRESTONE.( DOT NUMBER: W2HL TIRE SIZE: 235 75 R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730217September 5, 2000
TIRES
TREADS BEGAN TO PEEL FROM TIRE( DOT NUMBER: W2HL TIRE SIZE: P235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730225September 5, 2000
TIRES
THE TIRES HAVE LARGE CRACKS WHERE THE TREAD TIES TO THE CASING AT EACH LUG. THERE IS A SEPARATION CLEAR AROUND ON BOTH SIDES OF THE TIRES WHERE THE STEEL BELT ENDS. ALL FOUR TIRES HAVE SMALL CRAZING CRACKS ALL OVER THEM. THE TREADS ALL HAVE SEVERE CRACKING THROUGHOUT. I HAD THE TIRES REMOVED FROM MY VEHICLE ON AUG. 16, 2000 DUE TO THE FIRESTONE TIRE RECALL. AT THE TIME, I DID NOT KNOW THAT JUST THE TIRES WITH DOT # VDHL WERE INVOLVED. I STILL HAVE THE TIRES, BUT I AM GOING TO HAVE THEM LOOKED AT BY THE DEALER WHERE I BOUGHT THE VEHICLE. I FEEL THAT I WAS VERY LUCKY NOT TO HAVE A SERIOUS PROBLEM WITH THESE TIRES WHILE THEY WERE ON MY EXPLORER. I THINK MY ONLY SAVING FACTOR WAS THAT I DO NOT DRIVE AT EXCESSIVLY HIGH SPEEDS.( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730238September 5, 2000
TIRES
DURING REGULAR DRIVING MY TIRE EXPLODED AND FELL APART( DOT NUMBER: TIRE SIZE: 235 75 R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730245September 5, 2000
TIRES
MY HUSBAND, EUGENE, ON 08/07/00 HAD THE LEFT REAR TIRE BLOW OUT ON THE HIGHWAY GOING APPROXIMATELY 55-60 MPH. THE NEXT DAY WE HAD ALL FOUR 4 TIRES REPLACED AT DISCOUNT TIRE CO., INC. WE WERE NOT AWARE OF A RECALL UNTIL THE NEXT DAY. THE TIRES IN QUESTION WERE FIRESTONE WILDERNESS P235/75R-15. THE VEHICLE WAS ORIGINALLY PURCHASED FOR ME BY OUR SON, STEVEN E. SAKOWSKI ON THE FORD MOTOR CO. EMPLOYEES "B LOT" AND I PURCHASED IT FROM HIM AFTER 30 DAYS WERE UP. WE WANT TO REGISTER THE INCIDENT WITH YOU SO THAT IF IN THE FUTURE THERE IS A RECALL WE WILL BE ON RECORD. THANK YOU, DOLORES G. SAKOWSKI( DOT NUMBER: W2DOT TIRE SIZE: P235/75R-1 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730279September 5, 2000
TIRES
NO SUMMARY( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730332September 5, 2000
TIRES
I FEEL THESE TIRES ARE UNSAFE, PER MY AUTO MECHANIC AND SHOULD BE REPLACED AT NO COST TO ME. THEY ARE WEARING BADLY.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730338September 5, 2000
TIRES:TREAD/BELT
I FELT A WOBBLE WHILE DRIVING. STOPPED AT GAS STATION AND FOUND THAT A CHUNK OF TREAD WAS MISSING FROM THE TIRE ON THE OUTSIDE EDGE OF THE TREAD. IT WAS A PATCH ABOUT 4" IN DIAMETER, AND LEFT TWO STEEL BELTS EXPOSED. I TOOK TIRE TO FIRESTONE ON 8/5/00, WHERE I WAS TOLD THAT THERE WAS NO PROBLEM WITH WILDERNESS AT TIRES- JUST BAD PRESS. THEY TRIED TO CHARGE ME $100+ FOR REPLACEMENT, AS A ROAD HAZARD INCIDENT, AND WHEN I COMPLAINED THEY REDUCED THE CHARGE. I DID NOT INSTALL THE NEW TIRE, BUT LEFT MY OLD SPARE IN PLACE, WHICH WAS ALSO DATE CODE W2. THAT TIRE HAD COMPLETE TREAD SEPARATION ON 8/31/2000 WHICH I HAVE SEPARATELY REPORTED ON ANOTHER VOQ. THE OTHER TIRE WAS ALSO OF SAME DATE CODE WITH EXACTLY SAME DOT NUMBER. WHEN I MADE THE OTHER REPORT I MENTIONED THE 8/5/00 INCIDENT, AND INCORRECTLY REPORTED IT TO BE A VD DATE CODE. I JUST FOUND FIRESTONE RECEIPT WHICH SHOWS THE FIRST FAILURE LIKE THE SECOND WAS WITH DOTW2HL1PY416 TIRE. WHEN I CONTACTED FIRESTONE ABOUT DAMAGE TO MY CAR CAUSED BY THE TIRE FAILURE, THEY ASKED ME TO SHIP THE DEFECTIVE TIRE AND ALL THE PIECES I COLLECTED OFF THE STREET TO THEM. SHOULD I DO SO?( DOT NUMBER: W2HL1PY416 TIRE SIZE: P235-75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730358September 5, 2000
TIRES
ALL OUR TIRES HAVE A SMALL "SEPARATION" LINE AROUND THE CIRCUMFERENCE OF THE TIRE, ACCORDING TO FIRESTONE'S AUTHORIZED DEALER, BELLE TIRE. BECAUSE OUR SPECIFIC TIRES WERE NOT PART OF THE INITIAL RECALL BY FIRESTONE, BELLE TIRE TRIED TO CONTACT FIRESTONE TO GET A DETERMINATION AS TO WHAT TO DO ABOUT OUR TIRES. THAT WAS THREE WEEKS AGO. BELLE TIRE AND US HAVE BEEN UNABLE TO CONTACT ANY DECISION MAKERS AT FIRESTONE-WE KEPT RUNNING INTO DEAD ENDS, EVEN THOUGH WE TRIED NUMEROUS PHONE NUMBERS AND 2 EMAILS, LAST WEEK, WE READ IN OUR LOCAL PAPER ABOUT ANOTHER PERSON WHO HAD OUR TYPE OF TIRES WHERE FIRESONE SAID THEY WERE OKAY AND THEN 2 WEEKS LATER, THE TIRES RUPTURED CAUSING AN ACCIDENT. THOSE TIRES WERE MADE AT FIRESONE'S CANADIAN PLANT, AS WERE OURS. WHILE THE LINES AOF SEPARATION ARE SMALL CURRENTLY, THEY ARE ABOUT 3/8 INCH BELOW THE TREADLINE AND ARE PRESENT AROUND THE ENTIRE CIRCUMFERENCE OF EACH TIRE. WE ARE VERY CONCERNED THAT THEY WILL EVENTUALLY PEEL AWAY FROM THE REST OF THE TIRE AND ARE LIMITING OUR DRIVING UNTIL WE HEAR DEFINITIVELY FROM FIRESTONE AS TO THE SAFETY OF THESE TIRES. THANK YOU FOR YOUR CONSIDERATION.( DOT NUMBER: VNHL 1PY TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730359September 5, 2000
TIRES
THE FOUR TIRES DID NOT FAIL AS I REPLACED THEM WHEN I NOTICED A CONTINUAL CRACK AROUND THE ENTIRE TIRE, ON BOTH SIDES OF EACH TIRE, WHICH INDICATED THE POSSIBILITY OF TIRE TREAD SEPARATION. I SHOWED THIS TO TWO DIFFERENT FIRESTONE STORES AND ONE FORD DEALER AND THEY SAID THAT THEY COULD NOT REPLACE MY TIRES UNDER THE RECALL BECAUSE THE TIRES ON MY VEHICLE DID NOT HAVE THE CODE ON THEM TO MEET THE RECALL CRITERIA. WHAT CAN I DO?( DOT NUMBER: VNHL TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869588September 5, 2000
TIRES:TREAD/BELT
PE00 020; WAS TRAVELING ABOUT 70MP ON HIGHWAY AND DID HEAR A NOISE. DRIVER'S REAR TIRE TREAD SEPARATED. FIRESTONE WILDERNESS #AT P235/75R15. HE TOOK VEHICLE TO THE DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869606September 5, 2000
TIRES:TREAD/BELT
PEOO 020; CONSUMER WAS TRAVELING ABOUT MPH ON THE HIGHWAY AND NOTICED VIBRATION INSIDE OF VEHICLE. ON PASSENGER'S REAR TIRE TREAD SEPARATED. FIRESTONE WILDERNESS #AT P23575R15. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869613September 5, 2000
TIRES:TREAD/BELT
CONSUMER WENT TO A TIRE REPAIR SHOP BECAUSE A TIRE HAD A LEAK. TECHNICIAN SHOWED CONSUMER THAT TIRE WAS SEPARATING AT THAT TIME. FIRESTONE 235/75 R15. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869633September 5, 2000
TIRES:TREAD/BELT
HAIR LINE CRACKS AROUND SIDEWALL AND UNSUAL TREAD WEAR. FIRESTONE NOTIFIED, AND INFORMED CONSUMER THAT TIRE WAS NOT COVERED UNDER A RECALL. PLEASE PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869546September 5, 2000
TIRES:TREAD/BELT
PE00020; BOUGHT USED A 1997 FORD EXPLORER, TIRES P23575R15, DOT W2. ALL TIRES HAVE CRACKS FORMING AROUND THE TREAD AND THE SIDEWALL WHICH INDICATES TREAD SEPARATION. FIRESTONE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869521September 5, 2000
TIRES:TREAD/BELT
PE00020; 1997 EXPLORER, TIRE SIZE P25570R16, DOT # W2CU1PX. DRIVER'S REAR TIRE BEGAN PEELING APART WHICH MAY HAVE CAUSED THE TREAD TO SEPARATE. CONSUMER HAS THE TIRES IN THE GARAGE. FIRESTONE CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK FIRESTONE WILDERNESS AT P255/70/R16 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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