Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#556060October 12, 2000
TIRES:TREAD/BELT
CONSUMER TOOK VEHICLE TO FIRESTONE DEALER TO HAVE THE FIRESTONE WILDERNESS AT (P235/75R15) TIRES INSPECTED BUT WAS REFUSED SERVICE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556058October 12, 2000
TIRES, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER VEHICLE FAILED INSPECTION BECAUSE OF SHREDDING/BALDING FIRESTONE TIRES, CONSUMER BELIEVES THE TIRES WERE DEFECTIVE AND HAD ALL FOUR TIRES REPLACED, CONSUMER BELIEVES TIRES SHOULD BE COVERED UNDER RECALL AND REQUEST REIMBURESMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734096October 12, 2000
TIRES
NO SUMMARY (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734134October 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#872890October 12, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO PULL TO THE SHOULDERS. RIGHT REAR TIRE TREAD SEPARATED, AND THERE WERE NO INJURIES. BRIDGESTONE/FIRESTONE WILDERNESS,#ATX P23575R15, DOT VNHL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734053October 11, 2000
TIRES:TREAD/BELT
THREAD SEPARATION ON ALL FOUR TIRES. THESE 16" TIRES ARE AT THE DEALERSHIP NOW. MOON TWP. FORD IMMEDIATELY REPLACED THESE TIRES WHEN I TOOK IT IN THIS AFTERNOON. SOMETHING HAS TO BE DONE TO RECALL THE 16" TIRES AS WELL. THIS IS THE STATE OF PENNSYLVANIA IT IS NOT CONSIDERED A HOT STATE. ANOTHER GENTLEMAN HAD THE SAME PROBLEM WITH HIS FORD EXPLORER AND HIS 16 YEAR OLD DAUGHTER WAS DRIVING. SHE DID LOSE A TIRE ON THE HIGHWAY IN OUR AREA JUST 5 WEEKS AGO AND IT WAS ALSO THE SAME TIRE I AM ADVISING YOU ABOUT. PLEASE DO SOMETHING BEFORE MORE PEOPLE LOSE THEIR LIVE. THIS COUNTRY IS ALMOST IN A PANIC ABOUT THESE TIRES. I WAS ONLY ONE PERSON WHO DRIVES 62 MILES ONE WAY TO WORK EVERY DAY ON THESE TIRES. *AK (TIRESIZE: P235/75R16)( DOT NUMBER: TIRE SIZE: P235/75R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734080October 11, 2000
TIRES
THESE WILDERNESS AT TIRES, THOUGH NOT MADE AT THE DECATUR PLANT, HAVE DEVELOPED SIGNIFICANT CRACKS ON BOTH SIDES AT THE BASE OF THE TREAD. I AM CERTAIN THAT, IF DRIVEN AT FREEWAY SPEEDS, THIS TREAD WILL SEPARATE. PEOPLE AT TWO TIRE DEALERS AGREE BUT SAY THEY CAN DO NOTHING SINCE THE TIRE IS NOT RECALLED. I URGE YOU TO TAKE A CLOSER LOOK AT WILDERNESS AT TIRES MANUFACTURED AT ALL PLANTS. DECATUR IS NOT THE ONLY PROBLEM PLANT. THANK YOU.*AK (DOT NUMBER: W..... TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734094October 11, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MOTOR ON REAR WINDSHIELD WIPER HAS GONE OUT 3 TIMES. LOCAL FORD DEALERSHIP HAS REPLACED IT TWICE BUT REFUSED TO REPLACE IT A THIRD TIME. THEY SAY FMC WILL NOT REPLACE THE REAR WINDSHIELD WASHER MOTOR ON THIS PARTICULAR MAKE OF VEHICLE UNTIL THEY CAN FIND. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555567October 11, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES P235 75 R15 EXPERIENCED TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872739October 11, 2000
TIRES:TREAD/BELT
TOOK VEHICLE TO TIRE RETAILER TO CHECK TIRES & OWNER NOTICED CRACKS IN TREAD & POINTED IT OUT TO MECHANIC. MECHANIC CHECKED THE OTHER TIRES & THE SPARE. WOULD REPLACE THE SPARE TIRE DUE TO THE NATURE OF THE CRACKS IN IT. WAS NOT REPLACING THE OTHER TIRES. FIRESTONE P255/70R16 DOT CODE VN WITH 37,000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555888October 10, 2000
TIRES:TREAD/BELT
FRONT TIRE TREAD SEPARATED PRIOR TO RECALL NOTICE 00T-005, DEALER HAS INDICATED THAT IT MAY TAKE THREE TO SIX MONTHS TO GET REIMBURSEMENT FOR THE FAULTY TIRE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555889October 10, 2000
TIRES
CONSUMER WAS TOLD BY DEALER THAT HER FIRESTONE WILDERNESS TIRES LOOK DRY ROTTED BUT ARE NOT INCLUDED IN RECALL 00T-005 BECAUSE THE DOT NUMBER IS W2 NOT VD. NLM *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555879October 10, 2000
TIRES:TREAD/BELT
DEFECTIVE FIRESTONE AT TIRE WAS INCLUDED IN RECALL AND WAS REPLACED BY CONSUMER, CONSUMER WAS DENIED REIMBURSEMENT UNDER RECALL 00T-005 BECAUSE THE TIRE WAS PURCHASED PRIOR TO AUGUST 9,2000 AND WERE NOT PURCHASED ON A PRORATED BASIS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872635October 10, 2000
AIR BAGS:FRONTAL
WHILE DRIVING 35MPH & WAS HEADING SOUTH; AND OTHER VEHICLE WAS DRIVING EAST, WHEN IT PULLED OUT IN FRONT SUDDENLY AND HIT CONSUMER'S VEHICLE ON THE LEFT FRONT. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUFFERED CONCUSSION FROM HITTING WINDSHIELD DUE TO FAILURE OF AIR BAGS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#872596October 10, 2000
TIRES
ORIGINAL TIRE ON A 1998 FORD, EXPLORER, FIRESTONE WILDERNESS (P255 70 R16). WHILE TRAVELING AT 55 MPH RIGHT REAR TIRE DELAMINATED, CONSUMER WAS ABLE TO KEEP CONTROL OF VEHICLE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733800October 9, 2000
TIRES
ALL 4 TIRES BEGAN TO SHOW TREAD SEPARATION ALL THE WAY AROUND THE TIRE ON BOTH THE INSIDE AND THE OUTSIDE OF THE TIRES. THE VEHICLE WAS TAKEN TO 2 DIFFERENT FORD DEALERSHIPS, INCLUDING THE ONE WHERE I BOUGHT MY EXPLORER, AND BOTH RECOGNIZED THE BREAK DOWN OF THE TIRES BUT STATED THAT IT WAS A FIRESTONE PROBLEM AS THE TIRE ID NUMBER WAS NOT ON THEIR RECALL LIST. FORD SENT ME BACK OUT ON THE HIGHWAY WITH BAD TIRES. THE VEHICLE WAS TAKEN TO FIRESTONE WHICH WOULD ONLY PRORATE A REPLACEMENT WHICH WAS NOT ADEQUATE. THUS I ELECTED TO REPLACE THE TIRES WITH MICHELINS. I HAVE PHOTOGRAPHED THE TIRES AND HAVE KEPT THE TIRES FOR FUTURE REFERENCE. IT APPEARS THAT THE TIRES BROKE DOWN DUE TO THE FACT THAT FORD USED THE LOW PRESSURE OF 26 PSI. IN THE TIRES TO PREVENT ROLLOVER. THIS LOW PRESSURE CAUSED ALL 4 TIRES TO BREAK DOWN AT THE SAME TIME. IT WAS FORTUNATE THAT THE BREAK DOWN WAS FOUND BEFORE COMPLETE SEPARATION OCCURED CAUSING A FATAL ACCIDENT. THE FIRESTONE DEALER CONFIRMED TO ME THAT THE LOW PRESSURE IN THE TIRES WAS THE CAUSE FOR THE BREAK DOWN AND THUS WAS NOT FIRESTONE'S PROBLEM. AS REPORTED ON THE NEWS THIS AM 10-9-00 GOODYEAR TIRES ON FORD EXPLORERS ALSO HAVE HAD TREAD SEPARATION PROBABLY CAUSED BY THE LOW PRESSURE REQUIRED BY THE FORD MOTOR CO. TO PREVENT ROLLOVER OF THE EXPLORER. THESE TIRES HAVE NOT BEEN RECALLED BY FORD OR FIRESTONE AND IT IS OBVIOUS THAT THERE ARE DEFECTIVE TIRES STILL OUT ON THE ROAD AND SOMETHING SHOULD BE DONE ABOUT THIS SITUATION IMMEDIATELY. (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733851October 9, 2000
TIRES
I HAVE THREE TIRES WITH CRACKS AT THE BASE OF THE TREAD. BOTH I AND MY TIRE DEALER BELIEVE THAT THESE TIRES EXHIBIT THE BEGINNING OF TREAD SEPARATION. FURTHERMORE, IF LEFT IN SERVICE WE ARE CONFIDENT THAT THEY WILL FAIL. I HAVE CONTACTED FORD BY PHONE AND FIRESTONE VIA EMAIL WITHOUT SATISFACTION. BOTH FORD AND FIRESTONE BELIEVE THAT THE FIRESTONE WILDERNESS AT FAILURES ARE LIMITED TO THOSE TIRES MARKED DOT VDL. UNFORTUNATELY, THEY ARE BOTH WRONG. WHILE I STILL HAVE THE DEFECTIVE TIRES IN MY POSESSION, THEY HAVE BEEN TAKEN OUT OF SERVICE. PLEASE WORK WITH FORD & FIRESTONE TO EXPAND THE RECALL TO INCLUDE THESE TIRES. THANK YOU IN ADVANCE FOR YOUR ATTENTION TO THIS REQUEST. (DOT NUMBER: VNHL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733769October 9, 2000
SEAT BELTS:FRONT:ANCHORAGE
I OWN ONE OF THE ABOVE MENTIONED VEHICLE. I SAW IN THE NEWS RECENTLY A VEHICLE LIKE MINE INVOLVED IN A MOTOR VEHICLE ACCIDENT. ONE OF THE OCCUPANS (A FEMALE JUST MARRIED) GOT EJECTED FORM THE VEHICLE AND DIED WHILE WERING HER 3 POINT SEATBELT. OBVIOUSLY THE RESTRAINT EQUIPMENT FAILED. I WOULD LIKE TO REQUEST ANY INFORMATION AVAILABLE TO THE PUBLIC ON THIS MATTER. THANKS IN ADVANCED FOR YOUR PROMPT RESPOND, RUIZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872564October 9, 2000
TIRES:TREAD/BELT
VEHICLE TAKEN TO FIRESTONE CENTER, AND INFORMED OF SIGNS OF TREAD SEPERATION. REPLACED ALL TIRES AT NO COST TO CONSUMER. MOUNTED ON 1998, FORD, EXPLORER, ORIGINAL EQUIPMENT, P235/75R15, DOT# W2HL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733732October 8, 2000
TIRES
DRIVING BACK FROM LAS VEGAS NEVADA AT 11:00 AT NIGHT. SUDDENLY THE CAR SWERVED INTO THE RIGHT LANE, THEN THE OUTSIDE MIRROR BROKE. FORTUNATELY I WAS UNINJURED,BUT IF IT HEPPENED 5 MINUTES LATER I WOULD HAVE BEEN IN THE GORGE AND MOST LIKELY WOULD HAVE HAD A SERIOUS ACCIDENT. BODY DAMAGE AND REPLACING TIRES HAS COST ALMOST $4,000. (TIRESIZE: 15)( DOT NUMBER: TIRE SIZE: 15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer