Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#847995November 24, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAYVEHICLE WAS GOING UP A HILL WHEN IT STARTED TO LOSE POWER AND SUDDENLY CUT OFF DUE TO A BROKEN TRANSMISSION PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850993November 24, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY TRANSMISSION WENT OUT, AND THE VEHICLE WAS NOT ABLE TO ACCELERATE. DEALER HAS SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852482November 23, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
INTERMITTENTLY BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE. IT FEELS LIKE "DRIVING ON ICE" WHICH MAY RESULT IN A CRASH. DEALER COULDN'T DETERMINE THE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714983November 18, 1999
STRUCTURE:BODY:DOOR
THIS IS A LEASED VEHICLE FROM FORD MOTOR COMPANY, THE DOOR LOCKS AND TAIL GATE LOCK HAVE A SHORT IN THE ELECTRICAL SYSTEM THAT CAUSES THE LOCKS TO GO UP AND DOWN AND THE MOTOR TO STAY ON INSIDE THE DOORS CAUSING THEM TO OVERHEAT AND CREATE POTENTIAL FIRE HAZARDS. THE FUSE HAD TO BE TAKEN OUT OF THE VEHICLE TO SHUT THE LOCK MECHANISHMS OFF, THE FORD COMPANY REFUSES TO FIX THIS DEFECT IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714635November 11, 1999
UNKNOWN OR OTHER
WOULD YOU LIKE ORIGINAL PART??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850283November 9, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
SUDDEN ACCELERATION WHILE PULLING AT APPROXIMATELY 10 MPH. ACCELERATOR PEDAL WENT DOWN TO THE FLOOR AND WOULD NOT RETURN, CAUSING VEHICLE TO LOSE CONTROL AND RUN OFF TO THE SIDE OF THE ROAD BEFORE STOPPING. NO INJURIES TO REPORT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714518November 9, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKES LOCKED AT 40 MPH BECAUSE BOLT BROKE, CRASH NARROWLY AVERTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714089October 30, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR INTERIOR DOOR LATCHES FAIL TO OPEN THE DOOR FROM THE INSIDE. FIRST THE RIGHT REAR DOOR FAILED TO OPEN FROM THE INSIDE, THEN THE LEFT REAR ALSO FAILED. THIS IS VERY DANGEROUS AS IT "TRAPS" THE REAR PASSENGERS IN THE VEHICLE. THE ONLY WAY TO OPEN THE REAR DOORS IS FROM THE OUTSIDE. I CALLED A LOCAL FORD DEALER AND THE SERVICE DEPARTMENT INDICATED THEY WOULD NOT COVER THE COST OF REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549459October 29, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
BRAKE PADS AND ROTORS FAILED CAUSING NOISE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852063October 28, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE AT APPROXIMATELY 20-25MPH, FORWARD DRUM BROKE ON THE TRANSMISSION. VEHICLE KEPT TRYING TO DOWNSHIFT ON ITS OWN. VEHICLE WOULD WORK FINE IN REVERSE, BUT NOT IN FORWARD. HAD VEHICLE TOWED TO DEALER TO CORRECT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549261October 28, 1999
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE ON CRUISE CONTROL SETTING, UNABLE TO FIND PROBLEM WITH CRUISE CONTROL HOWEVER CONSUMER HAD IT DISCONNECTED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713918October 26, 1999
SERVICE BRAKES, AIR:ANTILOCK
TRAVELLING AT 45MPH IN CENTER LANE OF 6 LANE HIGHWAY WITH LITTLE TRAFFIC IN A MODERATE RAIN STORM. ROAD WAS STRAIGHT. DID NOT TURN STEERING WHEEL. DID NOT APPLY BRAKES. VEHICLE STARTED FOR NO APPARENT REASON TO SPIN BY ITSELF TO THE RIGHT. AT THIS MOMENT, BRAKES WERE APPLIED HARD AND STEADY. VEHICLE DID NOT RESPOND AND CONTINUED TO SPIN TURNING BACKWARDS REGARDLESS OF FRANTIC TURNING OF STEERING WHEEL INTO TURN INTO THE SKID. VEHICLE CONTINUED TO TRAVEL BACKWARDS AND SLIGHTLY TOWARDS THE RIGHT SIDE OF THE HIGHWAY. VEHICLE SLOWED SOMEWHAT, BUT CONTINUED TO TRAVEL ACROSS THE REMAINING LANES OF THE HIGHWAY AND SHOULDER HITTING THE GUARDRAIL WITH THE LEFT REAR CORNER FIRST, THEN BOUNCING UNTIL THE RIGHT FRONT HIT THE GUARDRAIL AND FINALLY STOPPED. VEHICLE WAS NOW FACING IN THE OPPOSITE DIRECTION OF TRAFFIC. ABS DASH LIGHT WAS BURNING INDICATING A FAILURE. THE IMPACT KNOCKED MOST OF THE AIR OUT OF THE LEFT FRONT TIRE WHICH CONTINUED TO HOLD AIR PERFECTLY ONCE REINFLATED. MY PASSENGER WAS SLIGHTLY HURT ON THE SCALP AND CHEEK. SEATBELTS WERE BEING WORN. THIS FRIGHTENING EXPERIENCE OCCURRED WITHOUT ANY INPUT FROM THE DRIVER. THE REPAIRS WILL REACH ABOUT $8000.00. I HAVE REQUESTED TO THE REPAIR SHOP TO PROVIDE ME AN EXPLANATION AS TO WHY THE ABS LIGHT IS STAYING ON AND IF IT COULD HAVE GONE ON CAUSING THE START OF THE VEHICLE ROTATION. THIS IS THE 3RD EXPLORER I HAVE OWNED AND HAVE CONSIDERABLE EXPERIENCE DRIVING THESE TYPE SUV'S IN ALL KINDS OF WEATHER. SOMETHING HAD TO CAUSE THIS ACCIDENT OTHER THAN DRIVER ERROR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#713769October 24, 1999
UNKNOWN OR OTHER
WIND BLEW VEHICLE SIDEWAYS. HIT MEDIAN BARRIER ROLLED OVER SIX TIMES. DRIVER WAS NOT NEGLIGENT ACCORDING TO NEW HAMPSHIRE STATE POLICE AND MASS. DEPT. OF MOTOR VEHICLES. HOW DO YOU PROTECT AGAINST WIND CAUSING ACCIDENT BECAUSE OF A DESIGN FLAW? PICKUP TRUCK WAS TRAVELING BEHIND ME, WIND BLEW IT, BUT NOT TO THE EXTENT IT BLEW THE EXPLORER. I SUFFERED HORRENDOUS INJURIES AND STILL CANNOT WALK PROPERLY OR BE WITHOUT PAIN.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#713373October 15, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN STEPPING ON BRAKE, VEHICLE ACCELLERATED AS BRAKE PEDAL IS LOWER THAN THE GAS PEDAL. THIS HAPPENED TO TWO DIFFERENT DRIVERS OF ABOVE EXPLORER, AND TO A WITNESS OF TODAYS ACCIDENT IN HIS OWN EXPLORER
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#713313October 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE AIR INTAKE SYSTEM POINTS DOWN AT THE WHEEL WELL, CAUSING IT TO INJEST WATER DURING STREAM CROSSINGS. I CROSSED 3 STREAMS AT SHALLOW DEPTH (LESS THAN HUB HIGH), AND JUST ENOUGH SPEED TO MAKE IT THROUGH. ON THE THIRD STREAM CROSSING, THE ENGINE DIED. AT THE DEALER'S, WATER WAS FOUND IN THE AIR INTAKE SYSTEM, AND IN THE ENGINE, CAUSING IT TO SEIZE UP, & NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784254October 13, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
THERMOSTAT LOCKED UP AND CAUSED ANTIFREEZE TO LEAK OUT OF RESEVROIR. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850580October 13, 1999
VEHICLE SPEED CONTROL:LINKAGES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING, VEHICLE SUDDENLY ACCELERATED UNEXPECETEDLY IN WHICH THE THROTTLE WAS STUCK, AND THE BRAKING SYSTEM DID NOT SLOW THE VEHICLE DOWN WHICH ALMOST CAUSED A CRASH. THE OCCUPANT HAD TO SHIFT THE VEHICLE IN NEUTRAL AND TURN OFF THE ENGINE IN ORDER TO STOP VEHICLE. THIS OCCURRED TWICE.. DEALER COULD NOT DUPLICATE THE PROBLEM OR DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713212October 12, 1999
AIR BAGS
THE AIRBAGS NEVER DEPLOY EVEN WITH THE TOTAL LOST OF THE EXPLORER IT WAS A HEAD ON COLLITION WITH ANOTHER CAR AT ABOUT 35MPH PLEASE INVESTIGATE SO OTHER PEOPLE DOES NOT GET INJURED THANKS FOR YOUR TIME AND COOPERATION TO THIS MATTER
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#849964October 5, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING AT ANY SPEED VEHICLE ACCELERATED ON ITS OWN. CONSUMER APPLIED THE BRAKES AND VEHICLE WOULD NOT SLOW DOWN, AND CONTINUED TO RACE. CONSUMER PUT VEHICLE IN NEUTRAL, RANCHED DOWN AND PULLED PEDAL WITH HER HANDS, STOPPING ACCELERATION , AND VEHICLE CAME TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712817October 5, 1999
EXTERIOR LIGHTING:HEADLIGHTS
HEAT FROM HEADLAMP BURNS TOP PORTION OF ASSEMBLY CAUSING A CRACK WHICH ALLOWS WATER TO SEEP IN AND BURN OUT BULB. HEAT SHIELD DOES NOT APPEAR TO ADEQUATELY COVER THE AFFECTED AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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