Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#876650December 18, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE BACKING OUT OF DRIVEWAY THERE WAS A SUDDEN LOSS OF STEERING. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737898December 16, 2000
VEHICLE SPEED CONTROL
WHEN ENGINE IS FIRST STARTED IN THE MORNING IT HAS A RUN AWAY THROTTLE UNTIL IT WARMS UP. ACCELERATES TO ABOUT 2000 RPMS AND DROPS BACK TO ABOUT 500 RPM. VEHICLE IS NOT PUT INTO ANY GEAR UNTIL AFTER THE ENGINE WARMS UP AT WHICH TIME IT IDLES SMOOTHLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876547December 15, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS BECOME INOPERABLE IN RAINY WEATHER CONDITIONS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737812December 14, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737781December 13, 2000
TIRES
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876441December 13, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ENGINE WOULD STALL. WHILE AT AN INTERSECTION ON A SIX LANE ROAD, IN MIDDLE LANE, VEHICLE STALLED. FELT THIS WAS DANGEROUS BECAUSE CONSUMER COULD HAVE BEEN HIT FROM BEHIND. TOOK VEHICLE TO DEALER WHEN REAR TIMING CHAIN JUMPED TIME, TIMING CHAIN BROKE. DEALER SAID ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558467December 12, 2000
TIRES
FIRESTONE WILDERNESS AT TIRES (15 INCH) EXPERIENCED 12 FLAT TIRES AND 2 TREAD SEPARATIONS ALL PRIOR TO RECALL 00T005, CONSUMER PURCHASED NEW TIRES OF A DIFFERENT BRAND, CONSUMER HAS NOW TRADED IN 1998 EXPLORER TO LEASE A 2000 EXPLORER AND IS REQUESTING REIMBURSEMENT FOR THE PREVIOUS TIRE FAILURES AND IS REQUESTING THAT THE FIRESTONE TIRES ON THE 2000 EXPLORER BE REPLACED WITH ANOTHER BRAND. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555489December 12, 2000
TIRES:TREAD/BELT
CONSUMERS DAUGHTER OWNS THE VEHICLE THAT HAS THE FIRESTONE WILDERNESS TIRES WHICH HAVE EXPERIENCED THREE BLOWOUTS PRIOR TO RECALL, CONSUMER IS TRYING TO OBTAIN RECALL (00T-005) REPLACEMENT, HOWEVER THE TIRES MAY NOT BE ON THE LIST FOR SIX MONTHS, CONSUMER IS CONCERNED ABOUT THE TIME INVOLVED FOR RECALL REPLACEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876263December 11, 2000
VEHICLE SPEED CONTROL:CABLES
WHILE DRIVING GAS PEDAL FELL APART DUE TO ACCELERATOR CABLE BREAKING WHICH MAY HAVE CAUSED A CRASH. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558323December 7, 2000
FUEL SYSTEM, GASOLINE
THERE WAS A MASSIVE FUEL SYSTEM FAILURE UNDER THE HOOD OF THE VEHICLE RESULTING IN FUEL ODOR, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737455December 7, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THIS VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP FOR SERVICE ISSUES WITH PROBLEMS RELATED TO THE STEERING CAPABILITIES. TECHNICIANS HAVE BLOWN FOAM IN THE A-PILLERS, ADDED SOUND PROOFER, RIVETED THE LEFT FLOOR PAN, AND NOT TO MENTION, AS STATED ON THE SERVICE ORDER, REPOSITIONED THE FLOOR MAT, AS A SOLUTION. THE VEHICLE HAS A BINDING IN STEERING BETWEEN THE STEERING COLUMN AND SOMETHING IN THE LEFT FRONT WHEEL. NO ONE CAN SEEM TO RESOLVE THE PROBLEM. I HAVE ALSO FILED A COMPLAINT WITH THE DISPUTE SETTLEMENT BOARD, AND AT THIS TIME, HAVE HAD NO RESPONSE. THIS PROBLEM HAS ONLY WORSENED, AND I FEEL IT NEEDS SOME ATTENTION BEFORE IT BECOMES A MAJOR LIABILITY FACTOR ON FORD MOTOR COMPANY, THE DEALERSHIP, AND ANY OTHER PARTIES INVOLVED WITH THIS MATTER. WHAT IS THE POINT OF WHERE ENOUGH IS ENOUGH? OR MAYBE I SHOULD GET MY INSURANCE COMPANY INVOLVED ALONG WITH A ATTORNEY. THIS IS THE POINT AT WHICH I'M AT. I NEED SOMEONE TO UNDERSTAND THIS VEHICLE HAS A PROBLEM, BEFORE SOMEONE BECOMES A STATISTIC ON THE ACCOUNT OF ALL OF THE PROBLEMS THAT NO ONE CAN RESOLVE WITH THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876145December 7, 2000
STEERING
ON 11-7, VEHICLE WAS MAKING S-LIKE MOVEMENTS, CONSUMER HAD DIFFICULTY KEEPING VEHICLE IN THE LANE, AFTER ABOUT 10 SECONDS, THE PROBLEMS CEASED, HOWEVER THE FOLLOWING DAY THE SAME PROBLEMS OCCURRED AND CONSUMER WAS UNABLE TO CONTROL VEHICLE, THE VEHICLE WOULD NOT RESPOND TO THE STEERING WHEEL BEING TURNED, CONSUMER COLLIDED TWICE WITH THE GUARDRAIL. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#876153December 7, 2000
TIRES:TREAD/BELT
PEE00 020; CONSUMER WAS PUTTING AIR INSIDE OF TIRE AND NOTICED THAT ALL FOUR TIRES IN INNER SIDE OF TIRE TREAD WERE BEGINNING TO SEPARATE. FIRESTONE, WILDERNESS #AT P25570R16. THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876160December 7, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
VEHICLE STOPPED PRODUCING HEAT. HEATER CORE NEEDED TO BE REPLACED, AND CONSUMER HAD TO REPLACED IT HERSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876161December 7, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING 45MPH ON HIGHWAY AND HEARD A THUMPING NOISE. SHE WAS ABLE TO PULL OVER TO SHOULDERS, AND NOTICED THAT DRIVER'S SIDE REAR TIRE TREAD HAD SEPARATED. FIRESTONE, WILDERNESS A#AT, P255.70R16. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#876077December 6, 2000
TIRES
WHILE AT A CURVE DRIVING 30 TO 35 MPH, RIGHT REAR FIRESTONE TIRE WENT FLAT DUE TO A NAIL IN TIRE, VEHICLE ROCKED BACK AND FORTH VIOLENTLY. CONSUMER WAS AFRAID VEHICLE WOULD ROLL OVER. *AK TIRE WAS A FIRESTONE WILDERNESS, SIZE P255/70R15, DOT W2UU 1PO138. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737390December 6, 2000
TIRES
YOU STATE "FIRESTONE DOES NOT PLAN TO RECALL THE APPROXIMATELY 5.6 MILLION WILDERNESS AT TIRES MANUFACTURED AT ITS OTHER PLANTS (JOLIET, CANADA AND WILSON, NC) OR OTHER MODELS OF WILDERNESS TIRES. " HOW CAN I BE SURE WILSON, NC TIRES ARE NOT INVOLVED IN THE DEATHS NATIONWIDE. OF ALL THE 148 DEATHS, NONE INVOLVED NC TIRES??? I HAVE FAMILY WHO DO NOT RIDE WITH ME BECAUSE I HAVE WILDERNESS AT'S. (DOT NUMBER: WL XXXX TIRESIZE: 225R75-15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737321December 5, 2000
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
ENGINE STARTING FAILURE HAS CAUSED THE CAR TO BE LEFT TWO TIMES, EACH TIME IT STUMBLED AND WHEN IT DID START MY WIFE PUT IT INTO DRIVE AT WHICH TIME IT ROLLED INTO TRAFFIC AND CUT OFF AGAIN. THIS IS DANGEROUS, THE SHOP I TOOK IT TO COULD FIND NO BAD CODES AND HAD NO IDEA WHY IT HAPPENED. I FOUND A TSB CONCERNING IT ON YOUR WEBSITE SO NOW I KNOW OTHERS ARE HAVING THE SAME PROBLEM. CONCERNING THE SQUEELING COMING FROM THE FRONT END AT SPEEDS FROM 0-40, I TOOK IT TO A SHOP AND THEY SPRAYED SOME LUBRICANT ON IT BUT THE NOISE RETURNED, I AM AFRAID THAT SOMETHING IS GOING TO FAIL IN THE FRONT END AND AGAIN. I FOUND A TSB CONCERNING THE SAME PROBLEM ON YOUR SITE, SO I AM NOT ALONE IN THIS PROBLEM. THE OIL LEAK WAS NOTICED WHEN THE SQUEAL PROBLEM WAS INVESTIGATED AND AGAIN I NOTICED A TSB CONSERNING THE REAR MAIN SEAL LEAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737171December 1, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THIS COMPONENT HAS FAILED FOUR TIMES STARTING JUN 24 2000, THEN AGAIN AUG 15TH 2000, OCT 7TH 2000 AND THEN NOV 24TH. NO SADFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737180December 1, 2000
SUSPENSION:REAR
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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