Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#877524January 5, 2001
TIRES:TREAD/BELT
CONSUMER WAS HAVING FRONT END ALIGNMENT CHECKED DUE TO VEHICLE VIBRATION, SERVICE TECHNICIAN NOTICED 2 FRONT FIRESTONE WILDERNESS AT TIRES WERE BEGINNING TREAD SEPARATION AND SHOULD NOT BE DRIVEN ON, CONSUMER REPLACED TIRES AND IS REQUESTING A REIMBURSEMENT, TIRE SIZE P235/75R15, DOT W2HL1PY337. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877385January 4, 2001
TIRES:TREAD/BELT
WHILE TRAVELING ON HIGHWAY HEARD A NOISE. PULLED VEHICLE OVER, AND NOTICED TIRE TREAD SEPARATION. P23575R15. *AK FIRESTONE WILDERNESS AT DOT W2HL, ON MAY 16, 2001 CONSUMER HAD TIRE REPLACED WITH ANOTHER BRAND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558755January 3, 2001
TIRES:TREAD/BELT
THE VEHICLE BEGAN RIDING ROUGH AND MAKE ALOT OF ROAD NOISE, THE CONSUMER REPLACED ALL THE TIRES PRIOR TO RECALL NOTICE 00T-005, CONSUMER SUBMITTED FORM FOR REIMBURSENT BUT THE MANUFACTURER DENIED THE CLAIM BECAUSE THE TIRES WERE PURCHASED FROM A COMPETITOR PRIOR TO AUGUST 9, 2000 (FIRESTONE WILDERNESS AT). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558804January 3, 2001
TIRES
THE FIRESTONE TIRE BLEW OUT WHILE DRIVING IN HEAVY TRAFFIC. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558739January 3, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, VEHICLE SPEED CONTROL, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STEERING, TIRES:TREAD/BELT
HOOD LATCH FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558679January 3, 2001
TIRES:TREAD/BELT
THE FIRESTONE WILDERNESS AT P235/75R15 TIRES ARE NOT INCLUDED IN RECALL 00T-005, BUT THE CONSUMER HAS NOTICED THAT THE TIRES ARE SO NOISY THAT IT IS DIFFICULT TO HOLD A COVERSATION, TIRES THUMP WITH EACH REVOLUTION OF THE WHEEL, CONSUMER EXPERIENCED THE SAME PATTERN OF NOISE JUST PRIOR TO LOOSING THE TREAD OF A FIRESTONE TIRE WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558624January 3, 2001
STRUCTURE:BODY:DOOR
DRIVERS SIDE DOOR DOES NOT CATCH PROPERLY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738666January 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TORQUE CONVERTER FAILED, IT LOST INTERNAL INTEGRITY & EXPERIENCED INTERNAL CLUTCH DAMAGE. METAL EXITING THE TORQUE CONVERTER CAUSED OCCULUSSIONARY BLOCKAGES AT REAR SECTION LUBE ORIFICES ELEVATING INTERNAL AMBIENT TEMPERATURES WHILE ELEVATING STRESS TO GEARTRAIN COMPONENTS. CLUTCHES & BANDS BECAME METAL IMPREGNATED. BEARINGS BUSHINGS & WASHERS BECAME PITTED DUE TO METALIZED FLUID PASSING THROUGH INNER SURFACES. SPRAGS BECAME FLAT SPOTTED AT CAM SURFACE - DAMAGED THE RACE & CREATED MORE METAL. SOLENOIDS WERE METAL CONTAMINATED. INTERNAL SEALS WERE HARD, INDICATING METAL CONTAMINATION. VEHICLE WOULD ONLY RUN IN REVERSE AFTER THIS CATASTROPHIC FAILURE AND REQUIRES $2400 IN REPAIRS. CAR ONLY HAS 46000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558424December 28, 2000
TIRES
THE CONSUMER HAS FIRESTONE WILDERNESS AT TIRES (P235/75R15) ON VEHICLE, WHILE DRIVING ON WET (NOT RAINING) ROADS THE VEHICLE HAS HYDROPLANED ON 3 DIFFERENT OCCASIONS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877176December 28, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE TRAVELING AT A 30% GRADE OR MORE WITH A 1/4 TANK OF GAS OR LESS ENGINE SHUT OFF. DEALER HAS CHECKED TWICE, AND SAID THAT IT HAPPENED DUE TO DESIGN FLAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877073December 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH NOISE COMING FROM ENGINE. VEHICLE TAKEN TO DEALER FOR INSPECTION. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738257December 26, 2000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
HOOD SLAMMED SHUT UNEXPECTEDLY DURING SERVICING. HOOD SUPPORTS ARE NOW VERY WEAK AND CANNOT SUPPORT THE WEIGHT OF THE HOOD. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#876994December 26, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING 35MPH ON A MAIN STREET AND SUDDENLY HEARD A NOISE. HE WAS ABLE TO PULL OVER TO SIDE SHOULDER, AND NOTICED THAT LEFT REAR TIRE TREAD SEPARATED FROM VEHICLE.. TIRE WAS A FIRESTONE, WILDERNESS#AT, P235 R15. THERE WERE NO INJURIES INVOLVED AT THIS TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#738216December 24, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
BEARING FAILED CAUSED BY DIRT PASSING BY SEAL/ CAUSING SQUEAK IN FRONT L/R SIDES / WILL CAUSE BEARING FAIL "FORD SERVICE MANAGER HAS STATED THAT FORD KNOWS IS "ONLY FRONT DRIVE TRAIN COMPONET NOT COVERED. HAVE HAD TO REQUEST PAST RECALLS TO BE DONE AFTER 8 TIMES BEING TOLD THEY DID IT, I FOUND OUT WAS LIED TO AND HAD TO CONTACT YOU IN PAST TO GET FORD TO FIX. ATTY. GENERAL AZ HAS COMPLAINT FILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738139December 22, 2000
TIRES
THE TIRE HAD A CRACK ALL AROUND THE CIRCUMFERENCE OF THE BELT. MY REGULAR TIRE STORE INDICATED THAT THIS WAS THE BEGINNING OF A TREAD SEPARATION. THE TIRE WAS BUILT IN WILSON NORTH CAROLINA. THE AUTHORIZED FIRESTONE TIRE STORE REPLACED IT WITH NO CHARGE. *AK (TIRESIZE: P23575R15)( DOT NUMBER: TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876877December 21, 2000
TIRES:TREAD/BELT
PE00020, ORIGINAL EQUIPMENT 1998, FORD EXPLORER, TIRE SIZE P235/75R15, NOT RECALL, ALL FOUR TIRES HAVE CRACKS ALONG TREAD WHICH SEEMS THAT TREAD MAY CAME OFF, WHICH MAY CAUSE A CRASH. *AK FIRESTONE SAYS IT IS NORMAL FOR TIRES TO HAVE CRACKS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738073December 20, 2000
TIRES
IN TODAY'S NEWSPAPER FIRESTONE SAYS THAT ONE OF THE REASONS THAT THE WILDERNESS AT TIRE (DECATUR PLANT) FAILED IS BEACUS OF CRACKING ON THE SHOULDER. I HAD NOTED SHOULDER CRACKING ON THIS VEHICLE WHEN THE DECATUR TIRES (AND I HAD LESS THAN 50,000 MILES ON THE TIRES) WERE RECALLED. BUT, TOOK THIS NOT TO BE A PROBLEM SINCE THE CANADIAN VERSION OF THE TIRES WERE NOT RECALLED. WHEN I CONTACTED FIRESTONE BY E-MAIL THEY REFUSED TO ADDRESS THE PROBLEM. IT DOES NOT SEEM THAT THESE TIRES WOULD BE SAFE IF THEY WERE CRACKING THE SAME AS THE DECATUR TIRES BUT MAYBE THEY ARE. HOW DO I ADDRESS THIS? *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876745December 19, 2000
TIRES:TREAD/BELT
PE-00-020; ORIGINAL EQUIPMENT, TIRE SIZE P23575R15, DOT NUMBER NOT AVAILABLE TIRES HAVE OVER 31 THOUSAND MILES ON THEM. . CONSUMER NOTICED A BULGE IN THE PASSENGER'S SIDE REAR FIRESTONE WILDERNESS AT TIRE, TIRES HAVE BEEN ROTATED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558517December 18, 2000
TIRES:TREAD/BELT
THE CONSUMER REPLACED FOUR OF THE FIRESTONE TIRES DUE TO SEPARATION DEFECTS, CONSUMER IS BEING DENIED REIMBURSEMENT BECAUSE THE REPLACEMENT WAS PRIOR TO RECALL NOTIFICATION (00T-005). *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737925December 18, 2000
TIRES
I HAD NOTED THAT MY TIRES WERE ALL FOUR LOOKING BAD FOR NO MORE MILES THAN I HAD ON THE CAR. TIRES HAD BEEN ROTATED EACH TIME THE OIL WAS CHANGED (3000 MILES), SINCE PURCHASING NEW. ON 08/09/00 WENT IN FOR OIL CHANGE AND TIRE ROTATION AND COLONY TIRE SUGGESTED THAT IT WOULD NOT BE SAFE FOR ME TO BE DRIVING WITH TIRES AS THE LEFT REAR HAD THREE SPLITS AND HAD SEPARATED IN ONE PLACE. THE OTHERS SHOWED CRACKS. COLONY TIRE CALLED FIRESTONE TO SEE ABOUT CONSIDERATION FOR THE TIRES. AT THAT TIME HE WAS TOLD OF THE UPCOMING RECALL BUT THESE WERE NO A PART OF RECALL. SINCE THAT TIME I HAVE WRITTEN THE BRIDGESTONEFIRESTONE CO., FORD MOTOR CO.CALLED CELLA FORD, ALSO COLONY TIRE HAS SENT THE TIRES (4) BACK TO FIRESTONE.ALL THIS TO NO AVAIL AS ALL THEY HAVE ON THEIR MIND IS THE RECALL. WHICH DOESN'T PAY FOR MY HAVING TO BUY FOUR NEW TIRES OR RUN THE RISK OF A FATAL ACCIDENT DRIVING IN 90+ DEGREE WEATHER. *AK (TIRESIZE: 225-70-15)( DOT NUMBER: TIRE SIZE: 225-70-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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