Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#555011September 30, 2000
TIRES
TIRE BLEWOUT CAUSING DRIVER TO LOOSE CONTROL OF THE VEHICLE, AS A RESULT THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COMING TO REST, NO SKID MARKS WERE OBSERVED ON THE ROADWAY, DRIVER SUSTAINED NON-INCAPACITATING INJURIES (FLORIDA TRAFFIC CRASH REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, W2HL1PY436, UNKNOWN TIRE POSITION). NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#555031September 30, 2000
TIRES:TREAD/BELT
THE LEFT REAR TIRE BLEWOUT CAUSING THE DRIVER TO LOOSE CONTROL AND TRAVEL TO THE RIGHT SHOULDER, THE RIM ON THE RIGHT SIDE OF THE VEHICLE DUG INTO THE GRASS AND SOIL CAUSING THE VEHICLE TO ROLL PASSENGER SIDE DOWN FIRST, THE DRIVER WAS KILLED, THE THREE OTHER OCCUPANTS SUSTAINED NON-INCAPACITATING INJURIES(TEXAS PEACE OFFICERS ACCIDENT REPORT, P255/70R16, WILDERNESS AT M/S, W2CU1PX106, LEFT REAR). NLM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
1
#555035September 30, 2000
TIRES:TREAD/BELT
WHILE DRIVING THE LEFT REAR TIRE TREAD SEPAREATED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND RUN OFF THE ROADWAY INTO A FENCE LINE AND ROLLOVER THREE TIME LANDING UPRIGHT, ALL FOUR OCCUPANT WERE INJURED (TEXAS PEACE OFFICERS ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, VDHL1PM286, LEFT REAR). NLM
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#555048September 30, 2000
TIRES
THE VEHICLE SUSTAINED RIGHT REAR TIRE FAILURE AND THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, THE VEHICLE ENTERED THE MEDIAN AND ROLLED OVER MULTIPLE TIMES EJECTING THE LEFT REAR OCCUPANT,THE EJECTED OCCUPANT WAS KILLED ALL OTHER OCCUPANTS WERE INJURED(ARIZONA TRAFFIC CRASH REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, RADIAL ATX M/S, W2HL1PM316, RIGHT REAR). NLM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
1
#554975September 30, 2000
TIRES, STRUCTURE
THE VEHICLE WENT ONTO THE SHOULDER THEN OVER, CORRECTED WHILE COMING BACK ONTO TO ROADWAY AND ROLLED OVER STRIKING A LIGHT POLE (BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, VDHL1PY207, LEFT REAR). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554987September 30, 2000
TIRES
THE RIGHT REAR TIRE CAME APART CAUSING THE VEHICLE TO VEER TO THE LEFT SPINNING AROUND ONTO THE MEDIAN AND STRUCK THE CONCRETE BARRIER WITH THE RIGHT FRONT, THEN CONTINUED TO SPIN AND STRUCK THE BARRIER WITH THE RIGHT REAR, THE VEHICLE THEN OVERTURNED SEVERAL TIMES AND CAME TO REST, ONE PERSON WAS KILLED AND THE OTHER SUFFERED NON-INCAPACITATING INJURIES (FLORIDA TRAFFIC CRASH REPORT BRIDGESTONE/FIRESTONE P235/75R15 WILDERNESS M/S W2HL1PY416 RIGHT REAR). NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#732930September 30, 2000
TIRES
PULLED INTO PARKING LOT OFF HIGHWAY. TIRE WENT FLAT WITH LOUD POP. UPON INSPECTION OF TIRE, NOTED SIDEWALL HAD BURST, LEAVING APPROX 4 INCH SPLIT IN SIDEWALL FROM RIM TO TREAD. HAD PRESSURIZED TIRE TO APPROX 30 PSI PER RECALL INSTRUCTIONS. FIRESTONE DEALER IN VOORHEES, NJ REPLACED AT NO CHARGE FOR TIRE. DEALER DID CHARGE FOR MOUNTING. TIRE HAD LESS THAN 5000 MILES WEAR, PURCHASED IN MARCH 2000.*AK (DOT NUMBER: 8XHL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733001September 30, 2000
TIRES
2 TIRES BEGAN SEPARATE AT 70 MPH ON A 110 DEGREE DAY. CAUSING TRUCK TO GO OFF THE ROAD.*AK (DOT NUMBER: VD66 TIRESIZE: 30X9.50R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732824September 29, 2000
TIRES
ALL 4 TIRES HAVE CRACKS ALL THE AROUND THE EDGE.THE DEALER TOLD ME THAT THEY WERE NOT PART OF THE RECALL.MY QUESTION WAS YOU SHOULD REPLACE THE TIRES UNDER THE WARRANTY.HE TOLD ME TO GO TO A FIRESTONE DEALER AS THEY WERE THE MANUFACURERS.THE FIRESTONE DEALER SAID THAT THE CRACKS WERE DUE TO AGING AND THIS WAS NORMAL AND I SHOULD NOT WORRY.I FIND IT VERY HARD TO BELIEVE THAT THIS IS THE CASE,AFTER ONLY 24000 AND LESS THAN 3 YEARS.*AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871839September 29, 2000
TIRES:TREAD/BELT
PE00020, BOUGHT USED 1997 EXPLORER, FIRESTONE WILDERNESS AT TIRES P23575R15, NOT PART OF THE RECALL. ALL FOUR TIRES HAVE CRACKS ON THE TIRES. WHILE DRIVING OVER 60 MPH THERE IS A THUMPING NOISE IN THE FRONT. *AK THE FAULTY TIRES ARE ALSO CAUSING THE VEHICLE TO EXPERIENCE STEERING PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871885September 29, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A FORD EXPLORER 1997, P23575R15 DOT VNHN. ALL 4 TIRES ARE SHOWING EVIDENCE OF TREAD SEPARATING.*AK THE TIRES WERE INSPECTED AND HAD BEEN INDICATED TO BE DEFECTIVE BUT THE NUMBERS ON THESE TIRES DO NOT MATCH THE ONES THAT BEING DEFECTED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871762September 28, 2000
TIRES:TREAD/BELT
PE00020,TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 30 MPH A NAIL PUNCTURED THE TIRE ON THE REAR DRIVER'S SIDE. WHEN TIRE WAS TAKEN TO BE REPAIRED, IT COULD NOT BE REPAIRED BECAUSE OF TREAD SEPARATION. TIRE SIZE P225/70R15, DOT # W2. ORIGINAL TIRE EQUIPMENT ON A 97, FORD, EXPLORER. TIRE MILEAGE ABOUT 50,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732682September 27, 2000
TIRES
WE ARE REQUESTING ASSISTANCE FROM NHTSA DUE TO THE FACT THAT TODAY UPON RETURNING HOME FROM WORK, WE EXAMINED THE TIRES ON OUR VEHICLE AS WE DO OFTEN DUE TO THE PROBLEM WITH THE FIRESTONE TIRES ON EXPLORERS, AND FOUND THAT ALL FOUR TIRES ARE BEGINNING TO " SEPERATE IN EXACTLY THE SAME LOCATION " AS ALL THE OTHER TIRES THAT HAVE BEEN RECALLED, THE REAR BEING WORSE THAN THE FRONT BUT ALL HAVE THE SAME SEPERATION. YOU CAN ACTUALLY SEE THE STEEL INSIDE OF THE TIRES IN SOME PLACES, RIGHT WHERE THE TREAD STARTS. WE HAVE BEEN ON THE PHONE WITH FIRESTONE LOCALLY AND THE DEALER WHERE WE PURCHASED THE VEHICLE JUST THIS PAST APRIL 2000, AND NO-ONE WANTS TO HELP. THE ONLY HELP WE HAVE BEEN OFFERED IS TO "PRORATE" OUR TIRES, NOT " REPLACE" THEM. FORTUNATELY WE CAUGHT THIS PROBLEM BEFORE AN ACCIDENT, BUT NOW WITH THIS BEING THE ONLY VEHICLE WE HAVE TO GET BACK AND FORTH TO WORK AND NO-ONE WANTING TO REPLACE THEM, WHAT ARE WE TO DO ? COULD THIS BE AN ADDITION THAT NEEDS TO BE RECALLED ASAP AS WELL BEFORE ANYONE DIES ??*AK (DOT NUMBER: W2HL/8XHL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732685September 27, 2000
TIRES:TREAD/BELT
INNER SIDEWALL, CONTINUOUS CRACK, APPROXIM,ATELY ONE-TENTH OF THICKNESS, LOCATED 1/4 INCH DOWN FROM TOP OF THE TREAD. THIS CONDITION IS ON FOUR OF THE FIVE FIRESTONE WILDERNESS TIRES THAT WERE MOUNTED ON THE VEHICLE AT TIME OF PURCHASE. I WAS TOLD TO REPORT THIS TO YOUR AGENCY, AFTER SPEAKING WITH AN OPERATOR FROM THE 1-800 NUMBER OF FIRESTONE.*AK (DOT NUMBER: VNHL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871577September 27, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: 1997 FORD, EXPLORER; ORIGINAL EQUIPMENT, TIRE SIZE 235/75R15, DOT# VNHL1PY237 (ON THREE TIRES) AND DOT# VNHL1PY207 (ON ONE TIRE) WAS INSPECTED BY A GOODYEAR'S CENTER, AND NOTICED CRACKS WHERE THE TREAD MET THE CROWN OF THE TIRE. LEFT REAR TIRE WAS MORE SEVERE THEN THE OTHERS. FIRESTONE NOTIFIED, AND INFORMED THAT TIRES WAS NOT COVER UNDER RECALL. *AK DOT VNHL1PY207 FOR THE RIGHT FRONT AND SPARE TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871642September 27, 2000
TIRES:TREAD/BELT
PE 00 020/TIRE TREAD SEPARATION: LEFT FRONT TIRE EXPERIENCED A FLAT WHILE DRIVING. VEHICLE WAS TOWED TO A FIRESTONE CENTER AND INFORMED CONSUMER THAT TWO OF THE TIRES NEEDED REPLACEMENT DUE TO SIGN OF TREAD SEPARATION, TIRE SIZE P255/70R16. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556435September 26, 2000
TIRES:TREAD/BELT
WHILE DRIVING THE LEFT FRONT TIRE TREAD SEPARATED CAUSING LOSS OF CONTROL OF THE VEHICLE AND VEERED OFF THE HIGHWAY INTO A DITCH, THERE WERE NO INJURIRES (FIRESTONE RADIAL ATX P235/75R5). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732515September 26, 2000
TIRES
MY TIRES SHOW THE SAME SIGN AS THOSE THAT ARE ON RECALL I HAVE CALL FIRESTONE ON SEVERAL OCCATIONS TO COMPLAIN TO NO AVAIL .THEY KEEPTELLING ME I CAN NOT BE HELPED BECAUSE MY TIRES ARE NOT ON RECALL. DO THEY WANT FOR ME TO DIE BEFORE SOMETHING IS DONE?. THANKS FOR YOUR TIME. *AK( DOT NUMBER: TIRE SIZE: P255/70/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732585September 26, 2000
TIRES
WHILE DRIVING DOWN HIGHWAY AT 55 MPH I HEARD 3 LOUD THUDS IN THE LEFT REAR WHEEL WELL. THERE WAS NO DIFFERENCE IN CONTROL OF THE VEHICLE. THE ROAD WAS CLEAR WITH NO OBJECTS IN THE ROAD. I PULLED OVER TO CHECK OUT THE VEHICLE. INSPECTING THE TIRE I DISCOVERED WAS CRACKING. *AK (DOT NUMBER: W2HL IPY TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871519September 26, 2000
SUSPENSION
WHILE DRIVING ABOUT 50 MPH EXPLORER BEGAN TO SWAY BACK AND FORTH, BECAME AIR BORNE AND FLIPPED OVER 4 TIMES. DRIVER DID NOT GO INTO ANY OTHER LANE, AND DID NOT HIT OTHER VEHICLE. DRIVER AND ONE OTHER PASSENGER WERE IN THE EXPLORER. BOTH WERE INJURED. TIRES WERE FIRESTONE, WILDERNESS AT. PLEASE PROVIDE TIRE SIZE AND DOT # AND ANY OTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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