Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#741461February 24, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559788February 21, 2001
TIRES:TREAD/BELT
FOUR WILDERNESS AT P23575R15 TIRES FAILED PRIOR TO RECALL (00T-005), BECAUSE OF SAFETY CONCERNS, MANUFACTURE HAS DENIED RECALL REIMBURSEMENT CLAIM. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559710February 15, 2001
TIRES:TREAD/BELT
THE CONSUMER BELIEVES THAT RECALL 00T-005 IS NOT SUFFICIENT AND SHOULD BE EXTENDED(FIRESTONE WILDERNESS AT 235-75R-15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880657February 15, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
CONSUMER WAS TRAVELING 5TO 10MPH. WHILE ENTERING INTO A PARKING LOT HE APPLIED BRAKES, AND VEHICLE CONTINUED TO ACELLERATE AND HIT ANOTHER VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#740920February 15, 2001
TIRES
THE FIRST FIRESTONE TIRE FAILED ON THE LEFT REAR AND WAS REPLACED BY FIRESTONE WITH MUCH ARGUMENT. IT HAD A CRACK RUNNING ALL AROUND THE TIRE BY THE BELT. NOW THE RIGHT FRONT AND RIGHT REAR TIRE ARE STARTING TO SHOW THE SAME CRACKS ALL AROUND THE EDGE OF THE TIRE BELTS. MY LOCAL TIRE DEALER INDICATED THAT THIS IS THE EARLY BEGINNING OF TREAD SEPARATION. THESE TIRES WERE BUILT IN WILSON NORTH CAROLINA AND FIRSTONE ISN'T RECALLING THESE TIRES. WHEN IS NHTSA GOING TO FORCE FIRESTONE TO RECALL THE REST OF THE DEFECTIVE TIRES MADE IN WILSON NC?*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559586February 12, 2001
TIRES:TREAD/BELT
DURING ROUTINE MAINTENANCE TIRE ROTATION, TECHNICIAN FOUND WIRE SHOWING THROUGH TIRES, OWNER REPLACED ALL 4 FIRESTONE WILDERNESS AT P23575R15, DOT # WZHL, OWNER WOULD LIKE TO BE REIMIBURESED IF ABOVE TIRES ARE PART OF RECALL (00T-005). CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880289February 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WAS BRAKING TO SLOW DOWN TO COME TO A STOP, AND A SEMI TRAILER HAD SLAMMED ON BRAKES SUDDENLY. DRIVER OF EXPLORER SLAMMED ON BRAKES, PEDAL WAS HARD, AND WOULD NOT MOVE. HAD NO BRAKES, AND REARENDED SEMI TRAILER. BRAKES RETURNED TO NORMAL AFTER VEHICLE WAS MOVED TO SIDE OF ROAD. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#559483February 7, 2001
TIRES
THE FRONT FIRESTONE TIRE SUDDENLY DEFLATED, THE DRIVER LOST CONTROL OF THE VEHICLE AND WAS KILLED DURING ACCIDENT. (ATTORNEY FOR ESTATE). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#559466February 6, 2001
TIRES:TREAD/BELT
CONSUMER RETURNED RECALL CARD (00T005), HOWEVER HAS NOT RECEIVED ANY REIMBURSEMENT OR ANY DOCUMENTATION, CONSUMER HAD TO REPLACE THE TIRES ON 8-9-00 BECAUSE OF A TRIP TO TEXAS AND DIDN'T WANT TO CHANCE ANYTHING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740519February 6, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559422February 5, 2001
TIRES:TREAD/BELT
MECHANIC FOUND DEFECT ON ONE OF THE CONSUMER'S FIRESTONE TIRES (P235/75R15), 3 MONTHS LATER A TIRE EXPERIENCED TREAD SEPARATION SO CONSUMER DECIDED TO REPLACE ALL TIRES WITH ANOTHER BRAND, CONSUMER RECEIVED RECALL NOTICE AND SENT FORMS TO FIRESTONE, HOWEVER FIRESTONE REJECTED REIMBURSEMENT DUE TO THE TIRES BEING PURCHASED FROM A COMPETITIVE RETAILER PRIOR TO AUGUST 9,2000. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740468February 5, 2001
TIRES
MY TIRES HAVE LEAKED AIR SINCE THE SUV WAS PURCHASED. I KNOW THIS HAS SOMETHING TO DO WITH THREAD SEPERATION. I THOUGHT I HAD A LEAK AND NEEDED A PLUG SEVERAL TIMES BUT NO PLUG WAS NECESSARY. I HAVE BEEN TO SEVERAL SERVICE STATIONS AND ALL HAVE TOLD ME THE THREAD OF ALL 4 TIRES IS 40% WORN OUT. THERE ARE ONLY 23000 MILES ON THIS SUV. THEY HAVE ALSO TOLD ME IT IS NOT SAFE TO DRIVE MY VEHICAL. I HAVE BEEN TO FIRESTONE IN REVERE MA AND THEY WANT 145 DOLLARS FOR TIRES. THEY TOLD ME THAT THEY ARE DEFECTIVE, BUT THAT NHTSA MADE A DEAL WITH FIRSTONE TO ALLOW THEM TO ONLY RECALL 15 INCH TIRES. THESE TIRES HAVE NOT BEEN RECALLED. THIS IS A TRAVESTY TO THE SAFETY OF AMERICANS AND A DISGRACE TO YOUR ORGANIZATION. THESE TIRES SHOULD ALL BE RECALLED AND REPLACED WITH NON FIRESTONE TIRES. PEOPLE ARE GOING TO DIE FROM THIS, WHY WOULD YOU ONLY MAKE THEM RECALL 15 INCH TIRES. PLEASE LET ME KNOW WHAT I CAN DO TO GET FIRESTONE TO REPLACE MY TIRES WITH ANOTHER BRAND FOR NO CHARGE.*AK (TIRESIZE: 16 INCH)( DOT NUMBER: TIRE SIZE: 16 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740299February 1, 2001
ENGINE AND ENGINE COOLING:ENGINE
FORD IS OFFERING TO REPLACE ENGINE COMPONENTS, BUT DAMAGE HAS ALREADY OCCURRED TO THE MOTOR. THE MOTORS SHOULD BE REPLACED ALSO. FAILURE TO HAVE A RECALL FOR THE CAMSHAFT TENSIONERS CAN RESULT IN AN ENGINE SEIZE RESULTING IN A CRASH IF AT HIGHWAY SPEEDS (FOR EXAMPLE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559306January 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT CAME ON WHILE DRIVING VEHICLE, PROBLEM MAY HAVE OCCURRED BECAUSE OF RECALL (00V-422) AND (00M12). CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740228January 31, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
WHILE STARTING EXPLORER AN EXPLOSION OCCURRED BLOWING OFF (INTO MANY PIECES) THE INTAKE COVER. THE EXPLOSION LIFTED THE CAR UP INTO THE AIR AND THE NOISE COULD BE HEARD FROM INSIDE OUR HOUSE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#740178January 30, 2001
TIRES:TREAD/BELT
THE LOWER PAXTON POLICE DEPARTMENT SUGGESTED I REPORT THIS PROBLEM - THE OFFICER THOUGHT WE HAD A CASE OF TIRE SEPARATION. THE FIRESTONE DEALER SAID IT WAS NOT TREAD SEPARATION. THE TIRE WAS NOT REPAIRABLE. WHEN THE TIRE BLEW OUT, (MY HUSBAND WAS DRIVING), IT PULLED HIM OVER TO THE FAR EDGE OF THE OTHER LANE OF TRAFFIC. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC. OUR FORD DEALER (MAGUIRES OF HERSHEY) TOLD US IT WAS NOT A FORD PROBLEM, AND SENT US TO A FIRESTONE DEALER. *AK (DOT NUMBER: W2HL (457) TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879331January 30, 2001
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER WAS DRIVING IN DARK AND HEADLIGHTS WENT OUT, BRIGHT AND DIM. CONSUMER HAD TO HOLD TURN SIGNAL TOWARDS HIM TO KEEP LIGHTS ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879165January 29, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:WINDSHIELD WIPER/WASHER, INTERIOR LIGHTING
WHEN TRYING TO LOWER POWER WINDOWS AND TURN DOME LIGHTS ON THEY DID NOT WORK, ALSO, WINDSHIELD WIPERS WOULD NOT WORK AT ANY TIME. DEALER HAS BEEN CONTACTED, AND TECHNICIAN CANT DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739952January 25, 2001
TIRES
INDENTATIONS (ROUNDED GROOVES) THAT RADIATE FROM THE HUBCAP TO THE TREAD WERE NOTICED TODAY BY AN ENGINEER ON A JOBSITE. WE INSPECTED ALL THE TIRES, THE LEFT REAR TIRE HAS THREE SUCH INDENTATIONS, THE RIGHT REAR TIRES HAD TWO, AND WE ONLY FOUND ONE ON THE LEFT FRONT TIRE. NO SUCH INDENTATIONS WERE FOUND ON THE RIGHT FRONT TIRE. THE ENGINEER SAID THAT THIS WAS THE FIRST INDICATION THAT MY TIRES WERE BREAKING DOWN!!! *AK (DOT NUMBER: W SERIES TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739826January 23, 2001
TIRES
I HAD STOPPED TO GET GAS AND TIRE WAS FINE. BY THE TIME I HAD GOTTEN UP TO SPEED ON INTERSTATE, I HAD ONLY GONE ABOUT 5 MILES WHEN THE TIRE BLEW OUT. I WENT BY THE DEALER A FEW DAYS LATER, BECAUSE THE CAR WAS STILL UNDER WARRANTY. THEY TOLD ME THEY DIDN'T WARRANTY THE TIRES I WOULD HAVE TO HAVE FIRESTONE PRO RATE IT. I DID NOT WANT ANY MORE FIRESTONE TIRES SO I KEPT THE SPARE ON FOR A WHILE THEN HAD DEALER MOUNT THE SPARE ON TO THE PERMANENT RIM ON 7/8/99. AT THAT TIME I ASKED THEM TO LOOK FOR A HOLE ON THE BLOWN TIRE. THEY SAID IT WAS SHREDDED SO BAD THEY COULDN'T FIND ANY ONE HOLE IT WOULDN'T HOLD AIR AT ALL. THESE TIRES WORE SO BAD THAT I PURCHASED NEW BF GOODRICH ON 6/29/00.*AK (DOT NUMBER: W2HL TIRESIZE: 235/75R/15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer