Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#884036March 23, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS WERE SHOT. PROBLEM WAS FOUND DURING ROUTINE MAINTENANCE. THIS WAS WHAT CAUSED VEHICLE TO RATTLE WHEN HITTING BUMPS OR CRACKS IN ROAD.*AK CONSUMER WAS ADVISED THAT BALL JOINTS HAVE NO GREASE JOINTS AND THAT IS WHY THEY FAILED .*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560453March 21, 2001
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT:WHEEL BEARING, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, VEHICLE SPEED CONTROL
THE INTAKE GASKET LEAKS, THE CONSUMER IS WAITING FOR FORD TO REDESIGN IT SO THE NOISE WILL NOT PERSIST WHILE DRIVING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560435March 20, 2001
TIRES
THE FIRESTONE TIRE BLEWOUT CAUSING THE CONSUMER TO LOOSE CONTROL OF THE VEHICLE AND CRASH INTO A TREE, THE DRIVER SUSTAINED WHIPLASH, BACK, NECK, UPPER AND LOWER EXTREMITY BRUISES AND MUSCLE SPASMS (FIRESTONE WILDERNESS AT P235/75R15 1055 M/S DOT W2HLIPY407). NLM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#883431March 20, 2001
TIRES:TREAD/BELT
LEFT REAR FIRESTONE WILDERNESS/AT P23575R15 TIRE ON THIS EXPLORER HAD A BELT SEPARATION AT 60 MPH. FORD, AND FIRESTONE HAVE BEEN CONTACTED.*AK CONSUMER STATES THAT PRIOR TO THE TIRE FAILURE THERE WAS A VIBRATION, HE ALSO STATES THAT LOWERING THE TIRE PRESSURE FROM 35LBS TO 30LBS MAY HAVE CAUSED EXCESSIVE HEAT AND THE BELT SEPARATION, CONSUMER IS REQUESTING REIMBURSEMENT, DOT #W2HL1PLY178. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883499March 20, 2001
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT BACK BROKE WHILE DRIVING 55 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883234March 16, 2001
VEHICLE SPEED CONTROL
CONSUMER HAD AN ACCIDENT WHEN GAS PEDAL GOT STUCK, THEN, VEHICLE ACCELERATED, AND LURCHED FORWARD. DEALER REPLACED THROTTLE BODY, SPEED UNKNOWN. CURRENTLY, CONSUMER RECEIVED RECALL ON THIS COMPONENT.*AK THE MANUFACTURER DENIED ANY DEFECTIVE PART EXISTS. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#883286March 16, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON ROAD ENGINE WILL LOSE POWER. EACH TIME WHEN STEPPING ON GAS PEDAL VEHICLE WILL NOT GO.VEHICLE HAD BEEN RECALLED FOR THIS PROBLEM. BUT CONSUMER HAD NEVER TAKEN CARE OF DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882926March 13, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE ACCELERATED ON ITS OWN WHEN APPLYING BRAKES TO COME TO A STOP. ENGINE REVVED, AND EVEN THOUGH CONSUMER APPLIED BRAKES, VEHICLE WENT THROUGH GARAGE WALL. DEALER COULD NOT FIND PROBLEM. ON MAR 13, 2001 THIS HAPPENED AGAIN. CONSUMER PULLED INTO PARKING SPACE ON 5TH LEVEL OF PARKING GARAGE, APPLIED BRAKES, AND VEHICLE SUDDENLY ACCELERATED AND HIT CONCRETE WALL. VEHICLE AT DEALER AT THIS TIME. CONSUMER NO LONGER FEELS SAFE DRIVING VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#882928March 13, 2001
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL
CONSUMER HAD 2 ACCIDENTS DUE TO SUDDEN ACCELERATION, NEITHER TIME DID AIRBAGS DEPLOY. IN JULY 2000, VEHICLE WENT THROUGH GARAGE DOOR, AND ON MARCH 13, 2001,VEHICLE HIT CONCRETE WALL. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#882956March 13, 2001
VEHICLE SPEED CONTROL
AFTER DRIVING 10 MINUTES OR MORE VEHICLE WOULD INTERMITTENTLY STALL OR CUT OUT WHILE APPLIING ACCELERATOR FROM A LOW SPEED OR AT A STOP POSTION IN HEAVY TRAFFIC. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND INFORMED THAT NOTHING COULD BE FOUND OR PROBLEM COULD NOT BE DUPLICATED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560340March 11, 2001
TIRES
THE CONSUMER SURRENDERED HIS FIRESTONE TIRES WHICH HAD THE SAME DESCRIPTION, SIZE AND SERIAL NUMBER AS THE RECALLED TIRES, THE MANUFACTURER REPLIED THAT THE CONSUMERS TIRES WERE NOT INCLUDED IN THE RECALL AND THAT HE WAS NOT ENTITLED TO REIMBURSEMENT (FIRESTONE WILDERNESS AT 235-75-15 VDHL228). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742130March 8, 2001
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: P235/75515)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560268March 8, 2001
TIRES:TREAD/BELT
CONSUMER IS REQUESTING REIMBURSEMENT OF ALL 4 FIRESTONE(P235/75R15) TIRES INCLUDING SPARE TIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882473March 8, 2001
STRUCTURE, AIR BAGS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING UNDER WINTER CONDITIONS, TRAVELING AT APPROXIMATELY 65 TO 70 MPH, VEHICLE BEGAN TO LOSE CONTROL. RIGHT DRIVER'S SIDE TIRE WENT INTO A DITCH, AND VEHICLE ROLLED 1 1/2 TIMES. DRIVER'S SEAT BELT FAILED TO LOCK UP AND PREVENTING INJURY TO DRIVER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK AIR BAGS FAILED TO DEPLOY DURING ACCIDENT. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#560242March 7, 2001
TIRES:TREAD/BELT
THE TREAD OF THE FIRESTONE WILDERNESS AT TIRE SEPARATED, THE CONSUMER PURCHASED A NEW TIRE BUT THE SAME THING HAPPENED TO THE NEW TIRE, THE CONSUMER INQUIRED ABOUT RECALL AND WAS TOLD THAT THE 16 " TIRES WERE NOT INCLUDED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882185March 6, 2001
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
CONSUMER HAD A FLAT AND WHILE JACKING UP VEHICLE , METALJACK CRUMBLED INTO PIECES. DEALER WAS TO CONTACT CONSUMER PER MANUFACTURER, BUT THEY HAVE NOT CALLED.*AK CONSUMER STATES THAT THE VEHICLE FELL OFF JACK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560075March 5, 2001
TIRES:TREAD/BELT
THE CONSUMER WAS DENIED REIMBURSEMEMT OF RECALLED FIRESTONE TIRES BECAUSE THEY WERE PURCHASED PRIOR TO AUGUST 9, 2000 ON A NON-PRORATED BASIS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741951March 5, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ALL THREE RIVETS CAME APART ON GAS PEDAL WHILE DRIVING ON THE FREEWAY. *AK (DOT NUMBER: VHDL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741820March 2, 2001
TIRES:SIDEWALL
BLOWOUT IN TIRE SIDEWALL ON DIRT ROAD, LOW SPEED. *AK (DOT NUMBER: W2UUIPO517 TIRESIZE: P225/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881630February 27, 2001
VEHICLE SPEED CONTROL
VEHICLE WOULD STALL WHILE ACCELERATING FROM A STOP AND ALSO WHILE IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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