Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#873356October 19, 2000
TIRES:TREAD/BELT
PE00023; TIRE TREAD SEPARATION: FIRESTONE WILDERNESS AT TIRE ON THE REAR PASSENGER' S SIDE HAS REAL DEEP DIPS IN IT WHERE THE TREAD IS GONE. THE DIPS ARE ON THE INSIDE OF THE TIRE, ABOUT 1/2 FROM THE EDGE OF TREAD. ORIGINAL TIRE EQUIPMENT ON A 1997, FORD, EXPLORER. TIRE SIZE P25570R16. TIRE MILEAGE ABOUT 45,000. OWNER HAS REPLACED ALL FOUR TIRES.*AK DOT#W2CU1PX. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873392October 19, 2000
TIRES:TREAD/BELT
PE20020, P23575R15, ALL 4 FIRESTONE WILDERNESS AT TIRES ARE SHOWING STEEL PIECES COMING THROUGH THE RUBBER. CONSUMER PAID TO HAVE ALL FOUR TIRES REPLACED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556682October 18, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES (P235 75 R15) DID NOT RIDE OR SOUND RIGHT SO THE CONSUMER REPLACED THE TIRES AND THEN RECEIVED RECALL 00T005, FIRESTONE IS DENYING A CLAIM FOR THE CONSUMER SINCE THE TIRES WERE PURCHASED PRIOR TO THE RECALL EVEN THOUGH THE SPARE TIRE IS INCLUDED IN RECALL AND THE CONSUMER IS ON A WAITING LIST TO BE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734636October 18, 2000
TIRES
4 TIRES ARE SPLITTING WHERE TREAD JOINS TO BODY. THESE ARE NOT THE RECALLED TIRES BUT APPEAR TO BE HAVING THE SAME PROBLEM. IF THIS IS A TREND WITH NON-DECATUR MFG'D TIRES IT SHOULD BE LOOKED INTO. FIRESTONE DEALER WOULD ONLY OFFER TO REPLACE WITH LIKE TIRES. I HAVE LOST FAITH IN FIRESTONE AND REPLACED THESE TIRES WITH MICHELIN. OLD TIRES STILL HAD AT LEAST 75% OF THE TREAD LEFT. I'M A RETIRED SEARS AUTO CENTER SALESMAN SO I KNOW OF WHAT I SPEAK. (DOT NUMBER: VL TIRESIZE: P235 75 15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873289October 18, 2000
TIRES:TREAD/BELT
PE00 020 ; CONSUMER WAS HAVING OIL CHANGED AT GOODYEAR AND NOTICED THAT RIGHT FRONT TIRE HAD TREAD SEPARATION. FIRESTONE, WILDERNESS#AT, P23575R15, #DOT VNHL. THERE WERE NO INJURIES. HE REPLACED TIRE WITH MICHELEN.*AK AFTER THE TIRES WERE REMOVED FROM THE VEHICLE, THE LOUD AND HUMMING NOISE STOPED. CUSTOMER STATES THE TIRES SHOULD BE ON RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556708October 17, 2000
TIRES:TREAD/BELT
ALL FOUR FIRESTONE WILDERNESS AT TIRES (P235/75R15) HAVE HAIRLINE CRACKS, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556715October 17, 2000
TIRES:TREAD/BELT
FIRESTONE TIRES PROVIDED POOR HANDLING AND UNCOMFORTABLE RIDE PRIOR TO RECALL NOTICE 00T-005, TIRES ALSO EXHIBITED UNUSUAL WEAR EVEN AFTER ROTATING THE TIRES TWICE IN ONE YEAR, CONSUMER REPLACED THE TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556703October 17, 2000
TIRES
WHILE DRIVING BRIDGESTONE TIRE BLEWOUT, CONSUMER CHANGED THE TIRE AND ABOUT FIVE MILES LATER TWO MORE TIRES BLEWOUT, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873214October 17, 2000
TIRES:TREAD/BELT
TRAVELING 65075MPH A LOUD NOISE WAS HEARD & THEN THE LEFT REAR TIRE BLEWOUT. LOST CONTROL OF VEHICLE. HIT EDGE OF ROAD & ROLLED SEVERAL TIMES. LANDED UP RIGHT. VEHICLE'S OTHER 3 TIRES WERE FLAT, BUT NO TREAD SEPARATION. VEHICLE WAS TOTALED. RECEIVED NO SUBSTANTIAL INJURIES. THE GROVES HAD SLITS ALL AROUND THE TIRES NEAR THE TREAD. THE TREAD ON THE LEFT REAR WAS ATTACHED TO THE TIRE BUT SLIGHTLY OFF. WAS TREAT AT EMERGENCY ROOM & RELEASED. FIRESTONE WILDERNESS AT, P25570R16 WITH 73,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734403October 16, 2000
TIRES:TREAD/BELT
PURCHESED SUV IN MAY 1999 TIRES WERE FINE SUV WAS IN TEXAS FORM JUNE2000 TO MID AUG 2000 LEAVING TEX. SAME TIME AS RECALL CHECKED TIRES AND FOUND CRACKING ON ALL FOUR TIRES COVE FORD IN FORT HOOD TX SAID THEY WOULD NOT HELP WENT TO GENTELLINI WAS TOLD THEY WERE DRY ROT. THESE TIRES ARE ONLY 3 YEARS OLD WAS NOT DRIVEN OFF ROAD AND ALL FOUR ARE DAMAGED. ALSO I HAVE COME TO FIND OUT THAT I ONLY HAVE A 15 INCH TEMP SPARE TIRE HOW CAN I USE THAT WITH MY OTHER TIRES BEING 16 INCH? I DO NOT HAVE THE 500.00 OR MORE TO REPLACE THESE TIRES AND DON'T UNDERSTAND HOW ALL FOUR TIRES DRY ROT AT THE SAME TIME( DOT NUMBER: W2CU1PX TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734483October 16, 2000
TIRES
ALL FOUR TIRES HAVE CRACKS AT THE POINT WHERE THE TREAD AND SIDEWALL MEET.THE TIRES WERE INSPECTED BY A FIRESTONE REPRESENTATIVE AT A FIRESTONE SERVICE CENTER. THE INSPECTOR INDICATED THAT THERE WAS A DEFECT IN THE TIRES AND THAT THEY WOULD REPLACE THEM ON A PRO-RATED BASIS.I WOULD HAVE TO PAY 36% OF THE COST OF NEW TIRES SINCE THERE WAS STILL 64% OF USABLE TREAD REMAINING ON THE TIRES.HE INSPECTOR FURTHER SUGGESTED THAT THE TIRES SHOULD BE REPLACED SINCE AND THAT DRIVING WITH TIRES IN THIS CONDITION COULD BE DANGEROUS. (TIRESIZE: 255/70/R16)( DOT NUMBER: TIRE SIZE: 255/70/R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873067October 16, 2000
TIRES:TREAD/BELT
ALL 4 FIRESTONE WILDERNESS AT TIRES P235/75R15 ARE EXPERIENCING CRACKING ALONG THE TREAD, A FIRESTONE DEALER STATED TIRES WERE SAFE AS THE CRACKS WERE ONLY OZONE CRACKS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734388October 15, 2000
TIRES:SIDEWALL
I HAVE BEEN INSPECTING THESE TIRES ON A WEEKLY BASIS SINCE THE PROBLEMS WITH WILDERNESS AT'S BECAME PUBLIC KNOWLEDGE. THE SUBJECT TIRE ARE NOT PART OF THE RECALL BECAUSE THEY WERE MANUFACTURED IN CANADA. THIS WEEKEND I NOTICED CRACKING WHERE THE TREAD AND SIDEWALL MEET. IT APPEARS THAT THIS WILL LEAD TO TRREAD SEPARATION. I HAVE REPLACED ALL 4 TIRES. I BELIEVE THAT IT IS TIME FOR THE GOVERNMENT TO FORCE FIRESTONE TO RECALL ALL WILDERNESS AT'S REGARDLESS OF THE SIZE OR THE MANUFACTURING FACILITY. FIRESTONE HAS REFUSED TO REIMBURSE ME FOR THE REPLACEMENT TIRES.( DOT NUMBER: VNHL TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734389October 15, 2000
TIRES
NO TIRE FAILURE AS YET, BUT NOTICE HAIRLINE CRACKS IN AREA OF TIRE SEPARATION ON OTHER WILDERNESS TIRES( DOT NUMBER: VN TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873012October 15, 2000
TIRES
WENT TO DEALER FOR OIL CHANGE, AND MECHANIC INDICATED THAT RIGHT FRONT TIRE WAS WORN & WEAK. WOULD HAVE TO EXCHANGE THE TIRE. PUT THE SPARE ON, WHICH THE MECHANIC INDICATE COULD BLOW ALSO. FIRESTONE, WILDERNESS, P235/75R15 WITH 35,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007024October 14, 2000
TIRES
***ALERT*** I HAVE FOUR (4) FIRESTONE WILDERNESS AT TIRES THAT WERE NOT MANUFACTURED AT THE DECATUR, IL PLANT. EACH OF THESE TIRES EXHIBITS A CONTINUOUS FISSURE AROUND THE PERIMETER OF THE TIRE WHERE THE TREAD MEETS THE SIDEWALL. I REPLACED THESE TIRES IMMEDIATELY AND HAVE RETAINED THEM HERE AT MY HOME SO THAT I MAY BRING THEM TO THE NHTSA FACILITY HERE RETAINED THEM HERE AT MY HOME SO THAT I MAY BRING THEM TO THE NHTSA FACILITY HERE IN NORTHERN VIRGINIA. I BELIEVE THESE TIRES WERE IN IMMEDIATE DANGER OF CATASTROPHIC FAILURE IN A FASHION SIMILAR TO THE RECALLED TIRES. I WOULD LIKE THE NHTSA TO EXTEND THE RECALL O THE WILDERNESS AT TIRES TO INCLUDE ALL TIRES MANUFACTURED IN ALL PLANTS AND AM WILLING TO PROVIDE THE PROOF NEEDED TO JUSTIFY THIS RECALL. PLEASE CONTACT ME AT MY HOME PHONE IMMEDIATELY. THANK YOU. *AK *SCC **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734318
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006987October 14, 2000
TIRES
VEHICLE WAS OPERATED BELOW SPEED LIMIT WHEN IT STARTED TO SHIMMY AND SHAKE VIOLENTLY CAUSING OPERATOR TO LOSE CONTROL. VEHICLE WANTED TO GO TOWARDS THE RIGHT AND WOULD NOT RESPOND TO OPERATOR'S ATTEMPTS TO STEER TOWARDS THE LEFT. VEHICLE ABRUPTLY RESPONDED TOWARDS THE LEFT, DIPPED DOWN ON THE PASSENGER SIDE FRONT AND ROLLED OVER HITTING N EMBANKMENT CAUSING IT TO FLIP UP ON IT'S WHEELS (RIGHT SIDE UP). POLICE AND INSURANCE ADJUSTER NOTICED SHREDDED AND MANGLED TIRES ON THE PASSENGER SIDE OF THE VEHICLE, BUT HAD NO EXPLANATION. I NOW REALIZE THE CAUSE OF THE CRASH/ROLLOVER MUST BE THE FIRESTONE TIRES. I NO LONGER HAVE POSSESSION OF THE VEHICLE OR TIRES, AS THE VEHICLE WAS TOTALED AND TAKEN BY INSURANCE COMPANY. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734298
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#734298October 14, 2000
TIRES
VEHICLE WAS OPERATED BELOW SPEED LIMIT, WHEN IT STARTED TO SHIMMY AND SHAKE VIOLENTLY CAUSING OPERATOR TO LOOSE CONTROL. VEHICLE WANTED TO GO TOWARDS THE RIGHT AND WOULD NOT RESPOND TO OPERATOR'S ATTEMPTS TO STEER TOWARDS THE LEFT. VEHICLE ABRUPTLY RESPONDED TOWARDS LEFT, DIPPED DOWN ON THE PASSENGER SIDE FRONT AND ROLLED OVER, HITTING AN EMBANKMENT CAUSING IT TO FLIP UP ON IT'S WHEELS (RIGHT SIDE UP). POLICE AND INSURANCE ADJUSTER NOTICED SHREDDED AND MANGLED TIRES ON PASSENGER SIDE OF VEHICLE, BUT HAD NO EXPLANATION. I NOW REALIZE THE CAUSE OF THE CRASH/ROLL-OVER MUST BE THE FIRESTONE TIRES. I NO LONGER HAVE POSSESION OF THE VEHICLE OR TIRES, AS THE VEHICLE WAS TOTALLED AND TAKEN BY INSURANCE COMPANY. (DOT NUMBER: UNKNOWN TIRESIZE: P235/75R15)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#734318October 14, 2000
TIRES
*** ALERT *** I HAVE FOUR (4) FIRESTONE WILDERNESS AT TIRES THAT WERE NOT MANUFACTURED AT THE DECATUR, IL PLANT. EACH OF THESE TIRES EXHIBIT A CONTINUOUS FISSURE AROUND THE PERIMETER OF THE TIRE WHERE THE TREAD MEETS THE SIDEWALL. I REPLACED THESE TIRES IMMEDIATELY AND HAVE RETAINED THEM HERE AT MY HOME SO THAT I MAY BRING THEM TO THE NHTSA FACILITY HERE IN NORTHERN VIRGINIA. I BELIEVE THESE TIRES WERE IN IMMEDIATE DANGER OF CATASTROPHIC FAILURE IN A FASHION SIMILAR TO THE RECALLED TIRES. I WOULD LIKE THE NHTSA TO EXTEND THE RECALL OF THE WILDERNESS AT TIRES TO INCLUDE ALL TIRES MANUFACTURED IN ALL PLANTS AND AM WILLING TO PROVIDE THE PROOF NEEDED TO JUSTIFY THIS RECALL. PLEASE CONTACT ME AT MY HOME PHONE IMMEDIATELY. THANK YOU (DOT NUMBER: VNHLIPY336 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734284October 14, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I WAS DRIVING DOWN THE ROAD AND WHEN GOING DOWN A HILL THE VEH. STARED TO MAKE A GRINDING NOISE. I HAD TO GET UP OUT OF THE HOLE TO PULL OFF AND I NOTED THAT WHEN I STEPED BACK ON THE GAS IT STOPED. IT ONLY DOES THIS WHEN COASTING OR BRAKING. I TOOK IT TO THE SHOP AND THEY SAID IT WAS A FAILURE IN THE TRANSFER CASE. I STARTED LOOKING FOR A NEW ONE ON THE NET AND FOUND ALOT OF OTHER PEOPLE DESCRIBING THE SAME PROBLEM TO A T. ONE GUY STATED THAT HIS MECHANIC SAID THAT THE GEM CONTROL MODULE HAD FAILED OR PARTIALLY FAILED AND COMMANDED THE TRANFER CASE TO DISENGAGE CAUSING DAMAGE TO THE CASE. IT APPEARED TO BE A FORD ELECTRONIC DEFECT NOT HAVING A FAIL SAFE MODE BUT INSTEAD ORDERING THE TRANFER CASE TO SELF DESTRUCT. THE OXYGEN SENORS I REPLACE THEM AND THEY GO RIGHT BACK OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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