Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#744037April 14, 2001
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE INERTIA SWITCH IS LOCATED IN AN AREA WHERE A PASSENGER'S RIGHT FOOT CAN HIT IT'S WIRING AND COULD CAUSE IT TO BECOME DISCONNECTED WHILE DRIVING. CAUSING THE FUEL TO BE SHUT OFF UNEXPECTEDLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885793April 12, 2001
TIRES
LEFT REAR TIRE HAD A FLAT. TOOK VEHICLE TO PRIVATE SHOP WHO HAPPENED TO NOTICE SPARE WAS LARGER THAN OTHER TIRES. CONSUMER TOOK VEHICLE TO FORD DEALER , AND DEALER NOTICED THAT OTHER TIRES ON VEHICLE WERE INCORRECT TIRES, AND THAT SPARE TIRE WAS THE CORRECT ONE. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743961April 12, 2001
TIRES
HAVE VIBRATION, IRREGULAR WEAR, NOISE. HAVE HAD THREE DIFFERENT COMPANIES LOOK AT CAR & THEY ALL DETERMINED IT WAS THE TIRES. I ONLY HAVE 19,000 MILES ON VEHICLE AND SHOULD NOT NEED TO REPLACE TIRES. WENT TO FAMILY TIRE, FIRESTONE, & WORLD FORD. ALL HAVE THROWN UP THERE HANDS AND DONT WANT TO HELP OUT THE CONSUMER. CALL THE 800 # FOR FIRESTONE ALL THEY SAY IF THEY ARE NOT RECALLED. ARTICLE DTD 4-12-01 STATES THEY ARE RECALLING MORE FIRESTONE TIRES WITH THE SAME PROBLEMS I'AM HAVING. THE MODEL THAT IS NOW BEING RECALLED ARE P265/70R16. I FEEL THAT IT IS UNSAFE FOR ME AND MY TWO SMALL KIDS TO BE BEHIND THE WHEEL BECAUSE OF THIS. WHAT WILL IT TAKE ANOTHER DEATH AND FAMILT LOSS FOR SOMEONE TO WAKE UP AND PAY MORE ATTENTION. IF NEED BE WILL REPLACE TIRES AND CONTACT AN ATTORNEY. I DON'T SEEM TO BE GETTING ANYWHERE THIS IS MY LAST RESORT.*AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743862April 11, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
LEFT REAR SEAT BELT WON'T STAY HOOKED IN IT'S BUCKLE IN THE SEAT. CAN'T PLACE ANYONE IN THAT SEAT FOR FEAR OF ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560760April 10, 2001
TIRES:TREAD/BELT
CONSUMER IS NOT SATISFIED WITH THE RECALL (00T-005) REIMBURSEMENT OF ONLY $500.00 WHEN HE SPENT $763.00 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885440April 9, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, VEHICLE SPEED CONTROL
VEHICLE WAS PARKED IN OFF POSITION FOR OVER TEN MINUTES AND CAUGHT ON FIRE IN ENGINE COMPARTMENT. ALSO, VEHICLE WAS SERVICED FOR RECALL 00V422000 REGARDING THROTTLE. CONSUMER NOT SURE IF CAUSE OF FIRE WAS DUE TO THAT PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#885121April 5, 2001
VISIBILITY:WINDSHIELD
WINDSHIELD WAS LEAKING FOR ABOUT 4 MONTHS, THEN CONSUMER WAS DRIVING SLAMMED ON BRAKES AND WINDSHIELD SEPARATED FROM FRAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885192April 5, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE IS BLOWING FUEL INSIDE OF GAS TANK, IT HAS BEEN ON MORE THAN ONE OCCASION. DEALERS WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743421April 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ALL 4 BRAKE ROTORS NEED TO BE REPLACED. DEALER SAYS THAT THERE IS NOT ENOUGH MATERIAL LEFT ON THE ROTOR TO BE MACHINED. WHY IS THIS HAPPENING AT 35000 MILES? THESE PARTS SHOULD HAVE A MUCH LONGER LIFE THAN THAT. SEEMS THAT THERE MUST BE A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884872April 2, 2001
TIRES:TREAD/BELT
PE 00 020/TREAD SEPARATION: WHILE PARKED NOTICED A CHUNK OF TREAD MISSING FROM LEFT REAR TIRE ON A 1998, FORD, EXPLORER; ORIGINAL EQUIPMENT, TIRE SIZE P235/75R15, DOT# W2HL; FIRESTONE NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT RECALLED. TIRE WAS AVAILABLE FOR ANALYSIS. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560059March 31, 2001
TIRES:TREAD/BELT
THE CONSUMER WAS NOTIFIED OF RECALL 00T-005 BUT WAS UNABLE TO HAVE THE TIRES REPLACED AT A FIRESTONE DEALER DUE TO LACK OF PARTS, THE CONSUMER TOOK THE VEHICLE TO A COMPETITORS DEALER AND OBTAINED REPLACEMENT TIRES, AT THAT TIME THE CONSUMER WAS NOT AWARE OF THE PER TIRE REIMBURSEMENT AMOUNT, THE CONSUMER HAS REQUESTED FULL REIMBURSEMENT OF THE TIRES PURCHASED WHICH EXCEEDS FIRESTONES LIMIT, THE CONSUMER IS AWAITING RESPONSE. (FOUR FIRESTONE WILDERNESS AT/VDHL1PLY368. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743318March 30, 2001
VEHICLE SPEED CONTROL
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (DOT NUMBER: ? TIRESIZE: ?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743270March 29, 2001
TIRES
DEPARTED TOPSHAM, ME TRAVELING SOUTH ON I-95. ABOUT 1/2 HOUR OUTSIDE OF MANHATTEN,NY THE RIGHT REAR TIRE BLEW OUT CASING THE FORD EXPLORE TO SWERVE TO THE RIGHT AND HITTING THE GUARDRAIL.*AK (DOT NUMBER: W2HLIPY317 TIRESIZE: 235/75/R15)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#884607March 29, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ABOUT 30 MPH CONSUMER NOTICED GAS PEDAL STICKING. PRESSED A BIT HARDER TO GET IT TO RELEASE, AND VEHICLE STARTED SPINNING, RESULTING IN A CRASH. DAMAGE TO VEHICLE UNKNOWN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#743161March 27, 2001
TIRES
I SENT A LETTER REQUESTING A FULL REFUND. SENT MY ORIGINAL RECEIPT WITH COPIES AND RECEIVED A LETTER BACK SAYING MY ORIGINAL RECEIPT WAS NOT RECEIVED. I HAVE RECEIVED SEVERAL RECALL NOTICES ON THESE TIRES. I WOULD LIKE A REFUND BACK IN THE AMOUNT OF $335.94, I HAVE COPIES SHOWING THAT I PURCHASED 4 NEW TIRES. I HAD NUMEROUS PROBLEMS WITH THE TIRE PRIOR TO THIS RECALL. NO SAFETY DEFECT LISTED. *AK (DOT NUMBER: VD TIRESIZE: P235/7515)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884297March 27, 2001
SUSPENSION
WHILE DRIVING 50-55 MPH VEHICLE STARTED SPINNING AND STARTED TO ROLL. CONSUMER HAD BEEN DRIVING ON A STRAIGHT PART OF HIGHWAY, DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#743039March 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE VEHICLE WAS IN FOR UNRELATED REAPIRS, THE DEALER REPLACED BOTH FRONT DISC BRAKE ROTORS EVEN THOUGH THE WARRANTY HAD EXPIRED BY APPROXIMATELY 1500 MILES. THE SERVICE MANAGER STATED THAT "BOTH ROTORS WERE SHOT" AND THAT SHOULDN'T HAPPEN AT 37,000 MILES. I HAD A 1995 EXPLORER WHICH DID THE SAME THING AT APPROXIMATELY THE SAME MILEAGE. AT THAT TIME, ANOTHER DEALER AND FORD WOULD NOT DO ANYTHING ABOUT THE REPAIRS AND I HAD TO PAY FOR THEM. THIS IS THE SECOND EXPLORER I'VE HAD WITHN THE SAME PROBLEM. IT APPEARS TO ME THAT THERE IS A PROBLEM WITH EXPLORER BRAKE ROTORS. IT'S MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM ON WINDSTAR VANS AS WELL. DO YOU HAVE ANY INFORMATION CONCERNING THIS PROBLEM? I CAN'T FIND ANYTHING IN THE RECALLL LISTING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743076March 26, 2001
TIRES
RIGHT REAR TIRE SHOWS SIGNS OF CRACK WHERE THE TREAD MEETS THE SIDEWALL COMPLETELY AROUND TIRE. THIS TIRE IS NOT COVERED UNDER THE RECALL, AND THE ONLY THING THEY SAID THAT THEY CAN DO IS TO REPLACE THE ONE TIRE AT COST TO MY LOCAL FIRESTONE DEALER. ANY IDEAS ON WHAT TO DO I KNOW THE LAST THING THEY WANT IS A ANOTHER RECALL. *AK (TIRESIZE: 235/75/15)( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742992March 24, 2001
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
DEFECTIVE TURN SIGNALS: TURN SIGNALS WILL NOT STAY ON. WHEN I APPROACH A TURN AND ATTEMPT TO TURN ON MY SIGNAL, THE LEVER WILL NOT STAY DOWN. SUBSEQUENTLY, MY SIGNAL WILL NOT TURN ON. SERVICE DEPARTMENT STATES THAT I NEED TO TURN MY WHEEL. WELL, THIS OCCURS 50% OF THE TIME. NEXT, IF I GET THE SIGNAL TO STAY ON, AS I PULL OUT THE SIGNAL IMMEDIATELY TURNS OFF. I HAVEN'T EVEN PAST THE FIRST LANE OF TRAFFIC AND THE SIGNAL GOES OFF. CROSSING A FOUR LANE ROAD, MY SIGNAL TURNS OFF BEFORE I'VE CROSSED THE SECOND LANE TOWARDS THE CENTER. IF SOMEBODY DOESN'T SEE MY SIGNAL, WHEN I'M AT THE STOP SIGN, THEY DON'T KNOW WHICH WAY I'M GOING. I'VE EXPRESSED MY CONCERNS FOR MY SAFETY AND LIABILITY IN AN ACCIDENT WITH KIRKLAND, WA FORD DEALERSHIP. THEIR RESPONSE AFTER TESTING THE VEHICLE FOR A DAY, IS THAT IT IS WORKING AS DESIGNED ON BOTH ISSUES. I REQUESTED TO SPEAK TO A SERVICE MANAGER LATER THAT EVENING AND WAS INVITED TO COME IN. WHEN I ARRIVED, THE MANAGER SUDDENLY WOULD NOT MAKE TIME TO MEET ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883937March 23, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY ACCELERATOR PEDAL WILL STICK. A RECALL HAS BEEN ISSUED ON VEHICLE; HOWEVER THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. THE DEALER HAS INSPECTED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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