Ford Explorer Complaints (1997)
1,773 consumer complaints on file.
- #734960October 23, 2000TIRES
ALL FOUR TIRES HAVE A HAIRLINE CRACK THAT GOES 360 DEGREES AROUND THE TIRE ON BOTH THE OUTSIDE AND INSIDE. THIS CRACK APPEARS TO BE WHERE THE CAP ATTACHES TO THE TIRE. I YOU LOOK AT THE SIDEWALL YOU CAN SEE WHERE THE CAP IS ATTACHED. (DOT NUMBER: VN TIRESIZE: P235/75R15)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556354October 23, 2000TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRE TREADS FAILED (P235/75R15). NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #873660October 23, 2000VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY, AND PEDAL BAR THAT WAS WELDED TO THROTTLE PEDAL, METAL PART CAME COMPLETELY OFF. DEALERSHIP BOLTED BACK ON, THERE WERE NO INJURIES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556807October 22, 2000TIRES:TREAD/BELT
CONSUMER RECEIVED RECALL 00T005, WHEN GOING TO THE DEALER TO HAVE THE TIRES CHECKED AND REPLACED, THE DEALER STATED THAT THERE WAS A 3 WEEK WAITING PERIOD FOR TIRES TO GET CHECKED AND A BACKORDER OF REPLACEMENT TIRES, THE CONSUMER REPLACED THE TIRES AND IS REQUESTING REIMBURSEMENT. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556333October 21, 2000TIRES:SIDEWALL
GOODYEAR WRANGLER RTS TIRES P235 75 R15 EXPERIENCED HUMPS ON SIDEWALLS. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556723October 20, 2000TIRES:TREAD/BELT
THE FIRESTONE WILDERNESS TIRES WERE EXTREMELY WORN AND HAD INTERIOR TREAD SHOWING, , CONSUMER REQUEST REIMBURSEMENT, THEY FAILED PRIOR TO RECALL NOTIFICATION (00T-005). NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556568October 20, 2000TIRES:TREAD/BELT
THE FIRESTONE ATX TIRES DEVELOPED FLAT SPOTS, ERRATIC WEAR PATTERNS, NOISE AND DETERIORATION AT THE SIDEWALL AT THE TREAD LINES, CONSUMER REPLACED THE TIRES WITH A SET OF FIRESTONE HT TIRES WHICH ARE STARTING TO DEVELOP FLAT SPOTS LIKE THE ATX'S DID.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556786October 20, 2000TIRES:TREAD/BELT
ALL FOUR FIRESTONE TIRES EXPERIENCED TREAD SEPARATION WHICH CAUSED NOISE AND UNEVEN RIDE, CONSUMER PURCHASED FOUR NEW FIRESTONE WILDERNESS TIRES AND KEPT THE SPARE, AFTER CONSUMER HEARD OF THE RECALL HE INSPECTED THE TIRES AND FOUND THAT THE SPARE WAS INCLUDED IN RECALL, CONSUMER REQUEST REIMBURSEMENT FOR REPLACED TIRES AND SPARE. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556283October 20, 2000TIRES
FIRESTONE WILDERNESS AT TIRES P235 75 R15 EXPERIENCE NOISE AND VIBRATION. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556294October 20, 2000ELECTRICAL SYSTEM:IGNITION, VISIBILITY:WINDSHIELD, SEATS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
IGNITION WIRES AND PLUGS NEED REPLACED, CONSUMER FEELS DEALER SHOULD MAKE THESE REPAIRS. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #873526October 20, 2000TIRES:TREAD/BELT
ON TIRES NEAR THE TREAD & SIDEWALLS WHERE THEY MEET ARE CRACKS GOING AROUND THE TIRES. IT'S ON ALL FOUR OF THEM. RIGHT REAR TIRE TREAD IS BEGINNING TO SEPARATE. VEHICLE WAS PARKED. FIRESTONE WILDERNESS AT P255/70R15 WITH 59,000 MILES. THE DOT CODE 8 W2. *AK THE CRACKS ON THE TIRES (FOUR OF THEM) SLOWLY SPREAD ALL THE WAY AROUND THE TIRES AND SOME CRACKS BEGAN TO SPREAD APART AND SEPARATE. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #873527October 20, 2000TIRES
RIGHT FRONT TIRE HAS BIGGER & DEEPER CRACKS IN THE SIDEWALLS NEAR THE TREAD. OTHER 3 TIRES HAVE SAME CRACKS, BUT NOT AS PRONOUNCED. BEEN TO DEALER & WAS PLACED ON A WAITING LIST FOR TIRE REPLACEMENT.*AK ALL FIRESTONE WILDERNESS AT TIRES(P235 75 R15) DOT #HTW2 HAVE BEEN REPLACED. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556684October 19, 2000STRUCTURE:BODY:DOOR, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
PASSENGER DOORS WOULD NOT OPEN FROM THE INSIDE, THE DEALER REPLACED BOTH DOOR HANDLES. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556677October 19, 2000TIRES:TREAD/BELT
CONSUMER REPLACED RECALLED 00T-005 FIRESTONE AT TIRES (P235) INSTEAD OF WAITING ON THE LIST, THE CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556663October 19, 2000TIRES, SUSPENSION
FIRESTONE WILDERNESS AT TIRES (P235 75 R15) EXPERIENCED ABNORMAL WEAR, CONSUMER REPLACED TWO OF THE TIRES, EVEN WITH THE REPLACEMENTS THE FIRESTONE TIRES WERE WEARING PREMATURELY, THE CONSUMER REPLACED ALL TIRES WITH A DIFFERENT BRAND AND HAS HAD NO FURTHER PROBLEMS, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPLACEMENT TIRES, THE FRONT AND REAR BEARINGS ALSO HAD TO BE REPLACED AT 35000 MILES. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556659October 19, 2000TIRES:TREAD/BELT
THE CONSUMER IS HAVING TROUBLE RECEIVING REPLACEMENT TIRES FOR THE RECALL (OOT-005), THE DEALERSHIP IN FLORIDA WILL NOT PUT THE CONSUMER ON A WAITING LIST FOR THE REPLACEMENT TIRES UNLESS THE VEHICLE IS CHECKED PRIOR, HOWEVER THE VEHICLE IS IN NEW JERSEY, UNABLE TO TRAVEL DUE TO DEFECTIVE TIRES. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556657October 19, 2000TIRES:TREAD/BELT
THE ORIGINAL FIRESTONE WILDERNESS AT P235/75R15 105S M/S TIRES ON THE VEHICLE WERE REPLACED, THE TIRES HAD CRACKS IN THE SIDEWALL AT THE TREAD LINE ON ALL FOUR TIRES WHICH CAUSED A CHOPPY AND NOISY RIDE, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556516October 19, 2000TIRES:TREAD/BELT
AFTER DRIVING CROSS COUNTRY CONSUMER NOTICED THAT THE FRONT FIRESTONE WILDERNESS AT TIRES WERE WORN ON THE INSIDE AND HAD THEM REPLACED, SOON AFTER THE LEFT REAR TIRE BLEWOUT WHILE DRIVING, CONSUMER REQUEST REIMBURSEMENT. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #556477October 19, 2000TIRES:TREAD/BELT
THE FIRESTONE WILDERNESS AT TIRE ON THE VEHICLE EXPERIENCED TREAD SEPARATION AND BLOWOUT PRIOR TO RECALL, CONSUMER IS BEING DENIED RECALL (00T-005) REIMBURSEMENT. *MJS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #734714October 19, 2000TIRES
ON OCTOBER 4TH, 2000 I HAD MY FORD EXPLORER TIRES CHECKED FOR THE FIRESTONE TIRE RECALL. I WAS TOLD BY THE FORD SERVICE DEPARTMENT, AND GIVEN A SERVICE REPORT, THAT ALL 5 OF MY TIRES PASSED INSPECTION AND WERE NOT ON THE FIRESTONE RECALL. THEN ON OCTOBER 11TH, 2000 MY WIFE WAS DRIVING 35 MILES AN HOUR IN THE CITY WHEN A TIRE BLEW OUT! UPON MY INSPECTION I FOUND OUT THAT ALL OF MY TIRES HAVE CRACKS ON THE SIDE WALLS WHERE THE TREAD IS ATTACHED. THE TIRE THAT BLEW OUT HAS THE SIDE WALL RUBBER MISSING IN THIS AREA AROUND THE WHOLE TIRE. THE CORDS ARE SHOWING AROUND THE SIDE WALL! IF A QUALIFIED FORD SERVICE CENTER CAN'T IDENTIFY A TIRE PROBLEM WHEN THEY SEE IT, THEN A LOT OF PEOPLE WILL GET KILLED UNTIL THE TIRE PROBLEM IS SOLVED. MY TIRES SHOULD BE ON RECALL! (DOT NUMBER: W2HL1PY386 TIRESIZE: P235/75R15)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0