Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#887946May 10, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
AN ELECTRICAL FIRE WHICH ORIGINATED IN DASHBOARD AREA WHILE VEHICLE WAS IN PARK. PRIOR TO FIRE, IF TURN SIGNAL WAS LEFT ON FOR AN EXTENDED PERIOD OF TIME, ROUGHLY OVER A MINUTE, SMOKE WOULD COME FROM DASHBOARD. NO INVESTIGATION HAS BEEN MADE TO DETERMINE CAUSE OF FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#887739May 8, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS TRAVELING 60MPH AND LET UP TO REDUCE SPEED. THROTTLE NEVER LIFTED FOR VEHICLE TO SLOW DOWN. CONSUMER ROAD 2-3 MILES, HITTING BRAKES AND THROTTLE TO SEE IF PEDAL WOULD LIFT. CONSUMER ENDED UP RUNNING INTO A FIELD, SLOWING TO 40MPH AND SLAMMED ON BRAKES. ALL FOUR BRAKES WERE BURNED UP. CONSUMER WASN'T SURE IF TRANSMISSION WAS DAMAGED. VEHICLE IS AT FORD TO BE LOOKED AT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#561042May 3, 2001
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
CONSUMER RECEIVED RECALL NOTIFICATION (00E11) CONSUMER IMMEDIATELY SET UP AN APPOINTMENT SHORTLY BEFORE THE SCHEDULE DATE, CONSUMER RECEIVED A CALL FROM DEALERSHIP STATING THEY HAD TO RESCHEDULE, CONSUMER HAS RECEIVED TWO MORE CALLS TO RESCHEDULE CONSUMER WAS ADVISED THAT DEALERSHIP WAS BACKED UP WITH THEIR WORK SCHEDULE, CONSUMER ALSO RECEIVED ANOTHER RECALL NOTIFICATION (00S58) CONSUMER WAS ADVISED TO DROP OFF VEHICLE AND THEY WOULD GET TO IT ON MONDAY BECAUSE OF SCHEDULING PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887412May 3, 2001
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE WOULD VIBRATE ONCE IT GOES OVER 30MPH. THERE WOULD BE SEVERE SHAKING & HARD TO CONTROL. THIS WOULD HAPPEN WHEN JUST IDLING OR WAITING. SOMETIMES VEHICLE WOULD STALL OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887195May 1, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MASTER CYLINDER FAILED, CAUSING LOSS OF BRAKES, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744570April 26, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
YESTERDAY (2/24/01) I NOTICED THAT THE ACCELERATOR WAS NOT RESPONDING. AT FIRST I THOUGHT THAT MAYBE I WAS HAVING TROUBLE WITH THE FUEL INJECTOR. TODAY, I WENT TO GO ON AN ERRAND AND THE GAS PEDAL/W BRACKET FELL OFF THE FIREWALL. I CANNOT FIND THE BOLT(S) WHICH FASTENS IT TO THE FIREWALL. THIS COULD HAVE RESULTED IN A MAJOR ACCIDENT HAD I GOTTEN ONTO THE FREEWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886903April 26, 2001
VEHICLE SPEED CONTROL
WHILE DRIVING OVER A PERIOD OF TIME AND ATTEMPTING TO ACCELERATE, VEHICLE FAILED TO ACCELERATE AND ACCELERATOR PEDAL WAS SLOW TO RESPOND. VEHICLE WAS PARKED FOR A SHORT PERIOD OF TIME. UPON RESTARTING VEHICLE AND DEPRESSING ACCELERATOR PEDAL, IT FAILED TO RESPOND, PEDAL FELL OFF. *AK IT WAS DETERMINED THAT THE 3 RIVETS THAT HOLD THE MOUNTING BRACKET HARD SHEARED OFF CAUSING THE ACCELERATOR PEDAL TO FAIL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560914April 25, 2001
VEHICLE SPEED CONTROL:CABLES
SOON AFTER PURCHASING VEHICLE, CONSUMER STARTED EXPERIENCING ACCELERATOR PROBLEMS WHERE THE GAS PEDAL WOULD STICK, WHEN CONSUMER ASKED IF THERE WERE ANY RECALLS ON THIS MATTER SHE WAS TOLD THAT THERE WAS A RECALL ON THIS BUT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886788April 25, 2001
PARKING BRAKE:CONVENTIONAL
WHILE VEHICLE WAS PARKED CONSUMER'S WIFE WAS AT A SIDE OF VEHICLE, RELEASED PARKING BRAKE PAWL AND VEHICLE RAN HER OVER WITHOUT PRIOR WARNING. CONSUMER WOULD LIKE TO KNOW WHAT WAS NEXT STEP AGAINST THIS SITUATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#886588April 24, 2001
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
REAR WINDSHIELD WIPER IS INOPERABLE. WHEN CONSUMER TURNS SWITCH WINDSHIELD WIPER WILL NOT MOVE. DEALERSHIP HAS REPLACED REAR WINDSHIELD WIPER MOTOR AND WINDSHIELD WIPER ASSEMBLY. DEALERSHIP IS CURRENTLY LOOKING INTO DEFECT FOR THIRD TIME. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886420April 23, 2001
STRUCTURE:BODY:DOOR
DOORS ON DRIVER AND BACK PASSENGER SIDES WILL NOT OPEN FROM INSIDE OF VEHICLE WHICH COULD POSE A RISK IF QUICK EXIT IS NEEDED. *AK CONSUMER STATES UPON ARRIVING HOME SHE TRIED TO EXIT VEHICLE BY PULLING THE DOOR HANDLE TO OPEN DOOR WHEN ALL OF A SUDDEN IT FAILED TO OPEN, CONSUMER STATES SHE HAD TO CRAWL OVER THE PASSENGER SIDE TO GET OUT OF VEHICLE, CONSUMER STATES SHE ALSO HAS TO GO THROUGH PASSENGER SIDE TO GET INTO VEHICLE , ALSO THE BACK DOOR ON THE SAME SIDE IS BROKEN WITH THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886421April 23, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ALL OF SEAT BELT BUCKLE ASSEMBLIES FAILED TO LOCK AND HOLD RESTRAINTS IN PLACE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886504April 23, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINES GOING INTO ENGINE WERE LEAKING FUEL NEAR SPARK PLUG. CONSUMER REPAIRED THIS HIMSELF, AND INFORMED DEALERSHIP WHEN HE WENT IN FOR REPLACEMENT PARTS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744396April 23, 2001
SEAT BELTS:FRONT:RETRACTOR
SEATBELT RETRACTOR ALLOWED EXCESSIVE SLACK TO BE RELEASED DURING VEHICLE ROLLOVER. OCCUPANT WAS PARTIALLY EJECTED FROM VEHICLE, RESULTING IN LOSS OF RIGHT LEG. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#744301April 20, 2001
AIR BAGS
AIR BAG WARNING LIGHT STAYS ON FOR LONG PERIOD OF TIME. TAKEN VEHICLE TO DEALER FOR REPAIR THREE TIMES. DEALER SAYS THAT THERE WAS NO PROBLEM CODES RECORDED IN THE COMPUTER. DEALER REPLACED THE AIR BAG MONTORING SYSTEM ON THE SECOND VISIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744318April 20, 2001
TIRES:TREAD/BELT
MASSIVE TREAD SEPARATION - NON-RECALLED TIRE. I HAVE THE TIRE. FIRESTONE SHOWED NO INTEREST IN THE FAILURE. *AK (DOT NUMBER: VNHL TIRESIZE: P23575R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886346April 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER'S SON GOT INSIDE OF VEHICLE, TURNED ON IGNITION SWITCH WITHOUT STEPPING ON BRAKE PEDAL AND NOT TURNING ON ENGINE, SHIFTED GEAR WHERE VEHICLE WAS AT AN INCLINE HILL, AND VEHICLE ROLLED BACKWARD, CRASHING INTO A FENCE. DEALER SAID THAT WAS NORMAL ON THAT PARTICULAR MODEL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#886276April 19, 2001
TIRES
TIRES WERE ORIGINAL EQUIPMENT ON A 1998, FORD, EXPLORER, TIRE SIZE P23575R15, DOT NUMBER NOT AVAILABLE, TIRES HAD 35 THOUSAND MILES ON THEM. ALL FOUR TIRES WOULD NOT STAY INFLATED, TIRES CONTINUOUSLY WENT FLAT.*AK CONSUMER STATES CONTINOUSLY HAD SLOW LEAKS FRON STONES FROM DIRT ROAD THATHE LIVES ON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886176April 18, 2001
SEATS
THIS WAS SECOND TIME THAT SEAT HAS RECLINED BACK WHILE CONSUMER HAS BEEN DRIVING. FIRST TIME BEING AT 26,400 MILES. THIS TIME CONSUMER WAS TRAVELING AT 55MPH, AND SEAT RECLINED STRAIGHT BACK, AND WOULDN'T GO BACK INTO POSTION. CONSUMER CALLED DEALER, AND THEY COULDN'T GIVE ANY INFORMATION WITHOUT SEEING VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886016April 16, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN VEHICLE COMES TO COMPLETE STOP OR WHEN IT TAKES OFF VEHICLE STALLS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.*AK THE VEHICLE HAD STALLED MORE THAN SIX TIMES BUT THE CAUSE WAS NOT KNOWN. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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