Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#557148November 1, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRE EXPERIENCED TREAD SEPARATION, THE CONSUMER REPLACED ALL OF THE TIRES PRIOR TO RECALL 00T005 AND IS REQUESTING REIMBURSEMENT, CONSUMER HAS A SPARE TIRE THAT IS INCLUDED IN THE RECALL, BUT IS ON A WAITING LIST FOR THE REPLACEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556619October 30, 2000
TIRES:TREAD/BELT
CONSUMER IS BEING REFUSED RECALL (00T-005) REIMBURSEMENT OF THE FAILED FIRESTONE (P235/75R15) TIRES WHICH WERE REPLACED PRIOR TO RECALL NOTIFICATION, THE DATE OF REPLACEMENT DOES NOT MEET WITHIN THE RECALL GUIDELINES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874180October 30, 2000
TIRES
WAS WASHING VEHICLE & NOTICED CRACKS ON ALL FOUR OF THE TIRES. ORIGINAL EQUIPMENT. CRACKS ARE LOCATED WHERE TREAD MEETS THE SIDEWALL. TOOK TO DEALER & INDICATION WAS THAT TIRES WHICH WERE NOT AFFECTED DUE TO BEING MANUFACTURED IN CANADA. FIRESTONE, WILDERNESS AT, P235/75R15 WITH 39,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874151October 30, 2000
TIRES
PE00-020 ;CONSUMER HAD FOUND CRACKS ON THE TIRES AFTER SEEN THE RECALL INFORMATION ON IT. CONSUMER HAD CONTACTED FIRESTONE DEALER. FORD, EXPLORER, 1997, P235/75R15.*AK DOT#VNHL1PY077. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735480October 30, 2000
TIRES:TREAD/BELT
TIRE WAS KNOCKING, TOOK SUV IN TO FIRESTONE DEALER, THEY TOLD ME THE TREAD HAD SEPARATED. (IT HAD NOT YET DEPARTED THE TIRE).*AK (DOT NUMBER: W2HLIPY157 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557048October 27, 2000
TIRES:TREAD/BELT
CONSUMER FIRESTONE WILDERNESS AT TIRES ARE NOT INCLUDED IN RECALL BUT ARE BEGINNING TO SEPARATE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557044October 27, 2000
TIRES:TREAD/BELT
THE FIRESTONE TIRES EXPERIENCED IRREGULAR TREAD WEAR, NOISE AND VIBRATION, CONSUMER REPLACED ALL FOUR TIRES AND REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557030October 27, 2000
TIRES:TREAD/BELT
TWO OF THE CONSUMER FIRESTONE TIRES STARTED SHOWING THE CORDS, CONSUMER REPLACED THOSE TWO AND ABOUT 45 DAYS LATER THE OTHER TWO STARTED SHOWING THE CORDS, TIRES WERE RECALLED BUT CONSUMER DID NOT HAVE ALL THE ORIGINAL TIRES SO THE DEALER WOULD ONLY REPLACE THE ONE THE CONSUMER STILL HAD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735235October 26, 2000
TIRES
I HAVE THE WILDERNESS AT FIRESTONE TIRES. THEY SEEM TO NOT BE THE RECALL TIRES BUT THE DOT # IS W2HL. MY HUSBAND AND I WERE ON A ROAD TRIP AND GOING 70 MPH AND THE TREAD JUST RIPPED OFF THE REAR RIGHT TIRE. OUR EXPLORER SPORT JUST SWERVED HARD TO THE RIGHT TILTING UPWARDS AND THEN COMING DOWN, THEN SWERVING TO THE LEFT TILTING UPWARDS AND THEN COMING DOWN, ANOTHER SWERVE TO THE RIGHT AND THEN TO THE LEFT BEFORE WE STOPPED. THIS WAS ON THE INTERSTATE AND EVERYONE BEHIND US BEGAN SLAMMING ON THEIR BRAKES TO AVOID US. THAT SCARED ME VERY MUCH BUT WE ARE BEING TOLD THAT NO ONE CAN HELP US. THERE WAS DAMAGE TO MY TRUCK AND I HAD TO BUY TWO NEW TIRES AT MY COST. WE HAD A MECHANIC LOOK AT ANOTHER TIRE AND WE COULD ALMOST MOVE THE TREAD IT WAS GETTING THAT BAD. IT WAS READY TO BLOW HE SAID. SO WE BOUGHT TWO. I AM UNHAPPY WITH FIRESTONE RIGHT NOW AND I DON'T WANT THESE TIRES ON MY TRUCK. ALL THE TIRES HAVE THE SAME DOT #. I NEED TO GET THREE MORE TIRES AND GET MY TRUCK FIXED AND I DON'T KNOW WHO IS GOING TO PAY FOR IT.*AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#873935October 26, 2000
POWER TRAIN:MANUAL TRANSMISSION, VEHICLE SPEED CONTROL
WHILE GOING UP HILL CAR WAS BACKING BACK DOWN HILL. TOOK VEHICLE TO DEALER, AND HAD TRANSMSSIION REPLACED. FEBRUARY 2000, CONSUMER HAD TO GET A TOTAL OF 3 TRANSMSSIONS.ON 07-OCT-2000, WHILE WAITING AT A LIGHT, CONSUMER TOOK FOOT OFF OF BRAKE AND VEHICLE ROLLED BACKWARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873925October 26, 2000
TIRES:TREAD/BELT
ORIGINAL TIRE ON FORD, EXPLORER SPORT, 1997, P255/70R16 (PROVIDE DOT). ONE OF THE TIRES, CONSUMER DOES NOT NO WHICH ONE, HAD SLITS ALL AROUND THE TIRE. *AK FORD WOULD NOT REPLACE TIRES BECAUSE THEY WERE NOT PART OF THE RECALL, CONSUMER REPLACED TIRES AND IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556850October 25, 2000
TIRES:TREAD/BELT
CONSUMER FIRESTONE TIRES WERE FAULTY CAUSING THE VEHICLE TO WEAVE AND VIBRATE WHILE DRIVING, CONSUMER REPLACED THE TIRES AND REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE TIRES WERE PURCHASED FROM A COMPETITOR PRIOR TO AUG 9, 2000 (FIRESTONE WILDERNESS AT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873852October 25, 2000
TIRES
PE00 020; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND VEHICLE STARTED SWERVING LEFT AND RIGHT ON THE HIGHWAY. THERE WERE NO INJURIES.TIRE WAS A FIRESTONE P23575R15 #DOT W2HL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556567October 24, 2000
TIRES:TREAD/BELT
WHILE DRIVING THE FIRESTONE TIRES BLEWOUT AND THE TREAD SEPARATED FROM THE REST OF THE TIRE CAUSING EXTENSIVE DAMAGE TO THE QUARTER PANEL OF THE VEHICLE (FIRESTONE WILDERNESS AT P235/75R15 HAD 17000 MILES ON IT). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556547October 24, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED THE TIRE PRIOR TO RECEIVING THE RECALL NOTICE, DEALER REFUSED TO REFUND THE FULL COST OF THE REPLACEMENT TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556827October 24, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRES (P235 75 R15) ARE INCLUDED IN RECALL 00T005, DEALER STATED THAT THERE WOULD BE 5 DIFFERENT TIRE BRANDS TO CHOOSE FROM, HOWEVER WHEN THE CONSUMER ARRIVED TO GET THE REPLACEMENT TIRES THE BRANDS WERE DOWN TO 2 AND THERE WERE NO ALL TERRAIN TIRES LIKE THE ONES CURRENTLY ON THE VEHICLE, CONSUMER FEELS THAT THE REPLACEMENT TIRES SHOULD BE THE SAME TYPE AND QUALITY OF TIRES THAT WERE ORIGINALLY PURCHASED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556820October 24, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED THE FIRESTONE ATX TIRES (P235 75 R15) ON THE VEHICLE DUE TO TWO OF THE TIRES EXPERIENCING TREAD SEPARATION, CONSUMER IS REQUESTING REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735018October 24, 2000
TIRES
MY MECHANIC,WHILE DOING AN OIL CHANGE,NOTICED THE SEVERE CUT AT SEPARATED TREAD ON MY RIGHT REAR TIRE.ALSO CHECKING OUT THE OTHER TIRES,THE REAR LEFT IS BADLY CRACKED AND STARTING TO PEEL.THEY BOTH HAVE UNEVEN TREAD WEAR.THE RIGHT REAR HAD TO BE CHANGED IMMEDIATLY.THE LEFT IS IN NEED OF IMMEDIAT REPAIR ALSO.I HAVE A TYPED STATEMENT FROM THE MECHANIC.*AK (DOT NUMBER: W2HL1PY496 TIRESIZE: P235/75RI5)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556408October 24, 2000
TIRES
THE LEFT REAR FIRESTONE WILDERNESS AT TIRE EXPERIENCED BLOWOUT RESULTING IN VEHICLE ROLLOVER ACCIDENT, TWO INJURIES DUE TO FAILURE. *MJS
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#873742October 24, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED IN THE NEUTRAL POSITION, AND EMERGENCY BRAKE ON, VEHICLE JERKED AND ROLLED, CAUSING A COLLISION. DEALER HAS INSPECTED THE VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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