Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#727510August 10, 2000
TIRES:TREAD/BELT
TIRE SEPARATED GOING ABOUT 20 MPH ON A GRADED BUT UNPAVED ROAD. TEMPERATURE WAS ABOUT 102 DEGREES. THE SEPARATION LOOKED IDENTICAL TO MEDIA PICTURES OF OTHER TIRE SEPARATION PROBLEMS. TIRE HAD APPROXIMATELY 20,000 ON IT. PLENTY OF TREAD WAS LEFT. *AK( DOT NUMBER: TIRE SIZE: 235 75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727520August 10, 2000
TIRES:TREAD/BELT
WE WERE DRIVING BACK FROM MAMMOTH THROUGH THE MOJAVE DESERT ON WEEKEND OF JUNE 22, 2000. WE STOPPED FOR LUNCH IN BISHOP CALIFORNIA AND WHEN WE RETURNED TO OUR CAR WE HAD A FLAT TIRE. WE CALLED AAA AND THE TOW TRUCK DRIVER TOOK US TO THE ONLY STATION IN TOWN THAT WAS OPEN OF A SUNDAY AFTERNOON. WHEN THEY LOOKED AT THE TIRE THEY NOTICED THAT INSTEAD OF A PUNCTURE IN THE TIRE THAT CAUSED THE FLAT A TOP LAYER OF THE TIRE HAD PEELED AWAY AND WIRES WERE EXPOSED. I GUESS THIS IS THE DEGLAZING EFFECT THAT IS OCCURING WITH THE FIRESTONE ATX RADIALS. THE STATION DID NOT HAVE THE ATX TIRES WE ORIGINALLY HAD SO WE REPLACED THE FLAT WITH THE WILDERNESS TIRES. WE HAD TO REPLACE BOTH TIRES SO THEY WOULD MATCH. THE TEMPERATURE THAT DAY THAT WE WERE TRAVELING WAS APPROXIMATELY 100 DEGREES. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727527August 10, 2000
TIRES:TREAD/BELT
ENGINEERS REPORT BY CERTIFIED PROFESSIONALS DETERMINED THAT THE TIRE WAS MANUFACTURED DEFECTIVELY IN THAT THE TREAD WAS NOT PROPERLY BONDED TO THE BELTS, WHICH ALLOWED THE TREAD TO BECOME SEPARATED FROM THE BELTS, ALTERING THE STRUCTURAL INTEGRITY OF THE TIRE. THIS SEPARATION CAUSED THE VEHICLE TO FLIP FIVE TIMES, TOTALING THE VEHICLE AND INJURING THE DRIVER. THE ACCIDENT OCCURRED IN TEXAS, IN HOT WEATHER AND ON A HIGHWAY. THE FAULTY TIRE WAS ONLY 5 MONTHS OLD. *AK( DOT NUMBER: VDHL1PM126 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#867357August 10, 2000
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 70 MPH REAR LEFT TIRE HAD A TREAD SEPARATION. BUT, CONSUMER KEPT CONTROL OF VEHICLE. *AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867361August 10, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 70 MPH TREAD ON THE DRIVER'S REAR SIDE TIRE CAME OFF. DRIVER WAS ABLE TO GET EXPLORER ON THE SHOULDER. DRIVER AND ONE ANOTHER PASSENGER IN THE EXPLORER. NO ONE WAS INJURED. TIRE SIZE WAS P22570RX15, ORIGINAL TIRE EQUIPMENT. ALL TIRES ON THE EXPLORER WERE REPLACED AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867384August 10, 2000
TIRES:TREAD/BELT
TRAVELING 70MPH & HEARD A THUMP SOUND & VEHICLE STARTED SWERVING. STOPPED VEHICLE & CHECKED TIRES. NOTICED TREAD CAME OFF TIRE. IT HAD WHIPPED THE MOLDING OFF SIDE OF VEHICLE, CAUSING VEHICLE TO GO INTO A DITCH. HAD TIRE REPLACED & DID NOT HAVE TIRE. IT WAS THE ORIGINAL TIRE. FIRESTONE WILDERNESS ATX, SIZE P235/75R15 WITH 10,000 MILES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867392August 10, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING AT 70 MPH, TREAD ON DRIVER'S SIDE REAR TIRE CAME OFF, CAUSING EXPLORER TO ROLLOVER. DRIVER AND PASSENGER WERE BOTH INJURED. TIRE WAS A FIRESTONE WILDERNESS AT, ORIGINALTIRE EQUIPMENT. EXPLORER WAS TOTALLED. OWNER HAS NOT BEEN ABLE TO REACH FIRESTONE. PLEASE LIST TIRE SIZE AND DOT #. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#867397August 10, 2000
TIRES:TREAD/BELT
PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 70 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME OFF. DRIVER LOST CONTROL OF THE EXPLORER, WHICH RESULTED IN A ROLLOVER. 3 OTHER PASSENGER'S WERE IN THE EXPLORER. NO ONE WAS INJURED. EXPLORER WAS TOTALLED. TIRE WAS NOT ORIGINAL EQUIPMENT. PLEASE LIST TIRE NAME, SIZE, DOT # AND MILEAGE IF POSSIBLE. ALL CLAIMS WERE HANDLED BY INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867433August 10, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRES P235/75R15 EXPERIENCED TREAD PEELING AWAY FROM THE SIDEWALLS, TIRE MILEAGE WAS ONLY 32000, ALL 4 TIRES WERE REPLACED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867466August 10, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY AND HEARD LOUD POPPING NOISE. REAR TIRE TREAD HAD SEPARATED. AND EXPLODED. TIRE WAS A FIRESTONE ATX, AND SIZE #P23575/R15. ALSO, TIRE DAMAGED THE FENDER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867333August 10, 2000
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT ON A 96 EXPLORER. RIGHT REAR TIRE TREAD SEPARATED AT 65MPH, CAUSING DAMAGE TO VEHICLE. *AK THE VEHICLE BEGAN TO VIBRATE BEFORE THE TREAD OF THE TIRE CAME OFF. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727145August 9, 2000
TIRES
ENTERING FREEWAY, TREAD SEPARATED FROM TIRE AND KNOCKED OFF MOLDING AND BENT BODY.( DOT NUMBER: TIRE SIZE: 235/75-15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727146August 9, 2000
TIRES
TREND CAME OFF TIRE , DAMAGE TO REAR FENDER-TRAVELING APROX. 65 ON FREEWAY( DOT NUMBER: TIRE SIZE: P235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727160August 9, 2000
TIRES
ON JULY 13, MY FAMILY AND I WERE TRAVELING FROM YUMA, AZ TO SAN DIEGO, CALIFORNIA. OUR RIGHT FRONT TIRE'S TREAD CAME AWAY FROM THE REST OF THE TIRE WHILE WE WERE GOING 70 MILES AN HOUR. THESE TIRES WERE INSPECTED BY ALEXANDER FORD IN YUMA AZ IN APRIL AND DETERMINED TO BE FINE. ON JULY 24TH, I WAS ONCE AGAIN TRAVELING FROM YUMA,AZ TO CALIFORNIA AND THE TREAD ON MY BACK LEFT TIRE CRACKED AND PART OF IT CAME OFF AS WELL. BOTH THE TIRES WERE OBVIOUSLY REPLACED, AND IN FACT I STILL HAVE ONE OF THE TIRES IN MY POSSESSION.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727169August 9, 2000
TIRES
MY SON WAS DRIVING ON INTERSTATE 75 GOING APPROX. 75MPH AND THE REAR DRIVER'S SIDE TIRE JUST PEELED AWAY AND CAUGHT THE REAR PANEL AND PULLED IT OFF. NOTHING WAS IN THE ROADWAY TO CAUSE SOMETHING LIKE THIS TO HAPPEN. THANK GOD TIRE DIDN'T BLOW. AT TIME ROADSIDE REPAIR HELP ADVISED IT WAS A DEFECTIVE TIRE -- SHOULD NOT HAVE HAPPENED. SINCE LEASE WAS UP THE NEXT MONTH, WE TURNED EXPLORER IN TIRE AND ALL PAID DEDUTIBLE TO HAVE REPAIRED AND INS. CO. COULDN'T PERSUE BECAUSE WE DIDN'T KEEP THE TIRE.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727182August 9, 2000
TIRES:TREAD/BELT
TIRE TREAD SEPARATED. 95 DEGREES OUTSIDE. ALMOST FLIPPED SUV. ONE WEEK LATER, I WITNESSED THE SAME PROBLEM (FIRESTONE WIDERNESS ON AN EXPLORER) CAUSE A GRUESOME DEATH BECAUSE THE VEHICLE FLIPPED.( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727246August 9, 2000
TIRES
THE TREAD OF THE PASSENGER-SIDE FRONT TIRE CAME DETACHED FROM THE TIRE WHILE I WAS DRIVING SOUTH ON I-5 IN SAN DIEGO. MY CAR NEARLY FLIPPED OVER AND SOME DAMAGE WAS DONE TO MY FRONT QUARTER ON THE PASSENGER SIDE. I DID NOT KNOW THERE HAD BEEN NUMEROUS COMPLAINTS ABOUT THESE TIRES DOING THE SAME THING TO OTHER PEOPLE, SO I REPLACED THE TIRES MYSELF AT A COST OF $546 OUT OF FEAR FOR SAFETY WITH THOSE TIRES. I'M CONCERNED THAT FIRESTONE WILL TRY TO IGNORE PEOPLE WHO HAVE ALREADY PURCHASED NEW TIRES ON THEIR OWN, EVEN THOUGH IT WAS FIRESTONE'S DEFECTIVE TIRES THAT NEEDED TO BE REPLACED. PLEASE HELP US MAKE SURE THAT FIRESTONE OWNS UP TO THEIR MISTAKE AND COMPENSATES PEOPLE LIKE MYSELF WHO COULD HAVE BEEN KILLED AS A RESULT OF THEIR DEFECTIVE PRODUCT.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727273August 9, 2000
TIRES
TRAVELING OFF SANIBEL ISLAND AND ACCELERATING TO 50 MPH, I HEARD A LOUD THUD AND SLAPPING AT THE REAR OF THE CAR AS IF I HAD RUN OVER SOMETHING. I PULLED TO THE SIDE AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE HAD SHREADED. THE TIRE WAS STILL INFLATED BUT THE TREAD HAD SEPARATED, TEARING OFF THE REAR WHEEL GUARD AND THE DRIVER'S SIDE RUNNING BOARD. THE DRIVER'S REAR SIDE WAS ALSO DENTED. SINCE I HAD JUST ACCELERATED TO 50, I DID NOT LOSE CONTROL OF THE CAR AND NO OTHER VEHICLES WERE HIT BY THE FLYING DEBRIS. WE CHANGED THE TIRE AND DROVE TO THE NEAREST FIRESTONE DEALER TO REPLACE THAT TIRE AND THE OTHER REAR TIRE. THEY DID NOT INFORM US OF EXISTING PROBLEMS WITH THE ATX AND SOLD US TWO NEW ATX TIRES. AFTER WE ARRIVED AT OUR DESTINATION -- WHICH WAS A FAMILY REUNION OUT OF TOWN -- WE DISCOVERED THE PROBLEMS WITH ACCIDENTS RELATED TO FIRESTONE TIRE TREAD SEPARATION WHICH HAD RESULTED IN ACCIDENTS AND EVEN FATALITIES. UPON RETURN HOME WE WENT TO THE FIRESTONE STORE AND THEY TOOK THE TWO ATX TIRES BACK AND REPLACED THEM WITH BRIDGESTONES. THE BODY DAMAGE ESTIMATE IS $1,100. WE STILL HAVE TWO FRONT ATX TIRES AND A SPARE AND ARE WAITING TO SEE IF A RECALL IS PUT IN PLACE FOR THOSE.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727285August 9, 2000
TIRES
THIS IS ACTUALLY THE SECOND TREAD SEPARATION INCIDENT I HAVE HAD WITH THESE TIRES. FIRST ONE OCCURED NEARLY SIX MONTHS AGO. I LOST CONTROL OF MY VEHICLE AND TOOK OFF THE RUNNING BOARD ON THE RIGHT SIDE TRYING TO GET IT TO THE SIDE OF THE ROAD. FROM WHAT I UNDERSTAND, DANGEROUS TIRES.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727305August 9, 2000
TIRES
RIGHT REAR TIRE THREAD CAME OFF AND ALMOST CAUSED WRECK. I KNOW THAT YOU KEEP STATISTICS ON DEFECTS SO I WANTED TO LET YOU KNOW I ALMOST HIT A CAR BUT MANAGED TO SWIRVE INTO A DITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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