Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#557252November 13, 2000
TIRES
FAULTY FIRESTONE TIRES CAUSE A VEHICLE TO PULL TO ONE SIDE OR ANOTHER AND A CONSTANT SHIMMY IN THE STEERING WHEEL, CONSUMER HAD SEVERAL ALIGNMENTS DONE BUT TO NO AVAIL, AFTER THE TIRES WERE REPLACED THERE WERE NO PROBLEMS (FIRESTONE WILDERNESS AT P235/75R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736121November 10, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: P255/70R13)( DOT NUMBER: TIRE SIZE: P255/70R13 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736122November 10, 2000
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: P255/70R13)( DOT NUMBER: TIRE SIZE: P255/70R13 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736123November 10, 2000
TIRES
I HAVE SUBMITTED INFORMATION TO FIRESTONE/BRIDGESTONE AND THEY CLAIM THAT I DO NOT HAVE DEFECTIVE TIRES. THEREFORE THEY WILL NOT REIMBURSE ME AS THEY PREVIOUSLY STATED THAT THEY WOULD. WHAT IS THE NEXT STEP OF MY COMPLAINT? *AK (DOT NUMBER: DOTVD TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557399November 9, 2000
EQUIPMENT:OTHER:LABELS, SEAT BELTS:FRONT:RETRACTOR
TIRE PLACARD IS NOT REQUIRED IN SUV'S, OWNERS ARE ADVISED TO TAKE SUV TO A SHIPPING COMPANY OR AN INSPECTION STATION TO GET THE VEHICLE'S CORRECT WEIGHT. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736055November 9, 2000
TIRES
ALL 4 TIRES SHOW DEFINITE CRACKING ENTIRE CIRCUMFERENCE WHERE TREAD MEETS BODY. MFR REFUSES TO REPLACE (DOT NUMBER: VNHL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736023November 8, 2000
UNKNOWN OR OTHER
TICKING NOISE IN ENGINE SINCE PURCHASE. HAD THE SUV IN A FORD SERVICE CENTER SEVERAL TIMES FOR RECALLS ETC. HAD ONLY 21,000 MILE AT PURCHASE. WENT TO ANOTHER FORD SERVICE CENTER WITH ENGINE SERVICE LIGHT ON AT 36,200. TOLD I NEEDED THE TIMING CHAIN REPLACED AT MY COST. ACCORDING TO YOUR WEB POSTING A SERVICE BUL. HAS GONE OUT ON THIS PROBLEM LONG AGO. FORD SHOULD HAVE HAD A RECALL . IF NOT FIXED IN OTHER ENGINES THIS WILL COUSE MAJOR ENGINE FAILURE AND MAJOR EXPENSE TO OTHERS. FORD SHOULD HAVE COVERED THIS! ACCORDING TO YOUR WEB CUSTOMER COMPLAINTS I AM NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. FORD NEEDS TO BE PUSHED ON THIS PROBLEM BEFORE MAJOR ENGINE FAILURE HAPPES TO OTHERS WITH POSSIBLE INJURIES ETC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735928November 7, 2000
UNKNOWN OR OTHER
3 WEEKS AFTER HAVING MY VEHICLE INSPECTED BY THE STATE OF TEXAS AND 4 WEEKS AFTER INSPECTION BY FORD DEALERSHIP THE TREAD WAS OFF MY TWO FRONT TIRES. LUCKILY THIS WAS CAUGHT BEFORE IT KILLED SOMEONE. I REPLACED THE TIRES WITH MORE WILDERNESS TIRES THOUGHT THE FIRESTONE DEALERSHIP HAD NO EXPLANATION FOR THE INSTANTANIOUS TREAD LOSS. FORD WAS ALSO NOTIFIED AT THE TIME. AFTER IT CAME TO LIGHT ON THE TIRE PROBLEMS I GOT WITH FORD WHO SAYS IT'S FIRESTONES PROBLEM. FIRESTONE SAYS IT'S MY PROBLEM. I FEEL THE 16 INCH WILDERNESS SHOULD BE RECALLED BEFORE MORE ARE KILLED. PLEASE DO WHAT YOU CAN !!! (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557440November 6, 2000
TIRES:TREAD/BELT
CONSUMER BEGAN HAVING PROBLEMS WITH TWO OF THEIR FIRESTONE TIRES AND DECIDED TO REPLACE ALL FOUR PRIOR TO RECALL NOTICE 00T-005, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557444November 6, 2000
TIRES:TREAD/BELT
CONSUMER RECEIVED REIMBURSEMENT ($100) FROM FIRESTONE FOR RECALLED SPARE BUT HAS NOT RECIEVED REIMBURSEMENT FOR THE OTHER WILDERNESS AT TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557431November 6, 2000
TIRES:SIDEWALL
FAULTY FIRESTONE WILDERNESS AT TIRES CAUSED VIBRATION WHILE DRIVING AND CONSUMER NOTICED CRACKS IN THE SIDEWALL, CONSUMER REPLACED THE TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557125November 6, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES EXPERIENCED TREAD SEPARATION, CAUSING VEHICLE TO PULL AND SHAKE AT HIGHER SPEEDS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735740November 4, 2000
TIRES
WE HAVE BEEN TO TWO FORD DEALERS, FIRESTONE AND NO ONE WILL COMPLY TO REPLACE THESE TIRES, I DO NOT WANT MY WIFE DRIVING THIS TO AND FROM WORK WITH THESE TIRES ON IT. FORD SEEMS TO PASS THE BUCK TO FIRESTONE AND VICE VERSA. SUPPOSIDLY IN NEW YORK, WE HAVE FRIENDS IN SHOPS AND ARE REPLACE ALL TIRES ON THE EXPLORER. GETTING NO SATIFACTION IN DEALERS IN FLA. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557079November 3, 2000
TIRES
CONSUMER WAS TOLD THAT ALL FOUR FIRESTONE WILDERNESS AT TIRES (P235/75R15) HAD A CUT LINE APPEARING COMPLETELY AROUND EACH TIRE AND THAT THEY WERE CAPABLE OF TREAD SEPARATION, ONLY THE TWO FRONT TIRES WERE UNDER RECALL 00T005, THE TWO REAR TIRES WERE IN THE SAME SHAPE (INCLUDING SPARE), BUT DID NOT FALL UNDER THE RECALL, CONSUMER WANTS TO BE REIMBURSED FOR TIRES NOT UNDER RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557388November 3, 2000
TIRES:TREAD/BELT
TIRES REPLACED PRIOR TO RECALL (OOT-005) DUE TO TREAD SEPARATION, OWNER REQUESTING REIMBURSEMENT. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557371November 3, 2000
TIRES:TREAD/BELT
TIRES WERE REMOVED AND REPLACED(AT OWNER'S EXPENSE), PRIOR TO RECALL NOTICE (00T-005) DUE TO REPEATED TIRE FAILURES IN LESS THAN 13,000 MILES. OWNER SEEKING REIMBURSEMENT FROM FIRESTONE. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735690November 3, 2000
TIRES
TIRES HAVE CRACKS IN THE RUBBER NEAR THE LUGS. BEEN TO 3 FIRESTONE DEALERS TO HAVE THEM CHECKED FOR SAFETY. FIRST DEALER SAID "DRY ROT". SECOND DEALER SAID "OZONE CRACKING". THIRD SAID "ALL TIRES WITH LARGE LUGS ON SUV'S GET THAT CRACKING". THESE ALL SOUND LIKE B.S. TO ME! SHOULDN'T THESE TIRES BE REPLACED BY FIRESTONE ALSO BEFORE ONE COMES A PART AND CAUSES DAMAGE/INJURY? I LEASE THIS VEHICLE AND I DON'T BELIEVE I SHOULD BE RESPONSIBLE FOR THIS! PLEASE ADVISE. *AK (TIRESIZE: P255/70R16)( DOT NUMBER: TIRE SIZE: P255/70R16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874378November 3, 2000
TIRES:TREAD/BELT
WHILE DRIVING 60MPH & HEARD A THUMP NOISE BEFORE TREAD ON THE LEFT REAR TIRE CAME OFF. LOOKED AT A RECAP TIRE. IT HIT THE SIDE FENDER WELL. TIRE WAS STILL INFLATED AT THE TIME. DO NOT HAVE THE TIRE. HAD PUT THE SPARE TIRE ON IN ITS PLACE. FIRESTONE, WILDERNESS AT P235/75R15 WITH 100,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874418November 3, 2000
TIRES:TREAD/BELT
LEFT REAR TIRE WOULD LOSE AIR ALONG WITH THE OTHER TIRES. LEFT REAR TIRE WAS ONLY THE ONE THAT HAD CRACKS ALL AROUND TIRES, NEAR THE TREAD & CASING. WOULD HEAR A LOT OF NOISE COMING FROM TIRES WHEN DRIVING. TAKING VEHICLE TO FIRESTONE RETAILER TO CHECK & HAVE EXCHANGE. FIRESTONE, WILDERNESS AT, DOT VNHL P235/75R15 WITH 39,000 MILES.*AK TWO OR THREE TIRES HAD SEPARATION CRACKS ALONG EDGE OF THE TREAD AND SIDE WALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557364November 2, 2000
TIRES:TREAD/BELT
CONSUMER REPLACED ALL FOUR TIRES DUE TO TREAD SEPARATION PRIOR TO RECALL NOTICE 00T-005 (FIRESTONE RADILA ATX TIRES), CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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