Ford Explorer Complaints (2003)

1,274 consumer complaints on file.

#10214871January 15, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:SOFTWARE
STALLING WITH NO WARNING. FORD FOUND NOTHING. THEY KNOW OF THE PROBLEM. SAID I SHOULD GET AN AFTER MARKET COMPUTER. OK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215054January 14, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
2003 FORD EXPLORER WITH BAD RECALL REPAIR WORK. CONSUMER STATED THAT THE DEALER REPAIRED THE VEHICLE WRONG. HE STATES THAT THE HINGES WERE SUPPOSED TO BE REPLACED. DEALER REPLACED THE STRUTS AND HINGES. *KB WHEN THE CONSUMER TRIED TO GET THE PROBLEM FIXED THE FIRST TIME HE WAS TOLD THE STRUTS LOOKED FINE. HOWEVER, THE DRIVER'S SIDE HINGE BEGAN TO SEPARATE AND THE WHOLE LIFTGATE SUBSEQUENTLY SHIFTED; THE GAP BETWEEN THE LIFTGATE AND THE BODY WAS NO LONGER SYMMETRICAL BUT WAS SIGNIFICANTLY INCREASED ON THE DRIVER'S SIDE WHILE DECREASED ON THE PASSENGER SIDE. AS A RESULT, THE LIFTGATE NO LONGER LATCHED OR WOULD ONLY LATCH WITH A GREAT DEAL OF PRESSURE APPLIED WHEN CLOSING IT. THE CONSUMER STATED IT WAS THE TWO HINGES AT THE TOP OF THE REAL HATCH GLASS SECTION THAT ATTACHED TO THE ROOF OR BODY OF THE VEHICLE THAT WERE BROKEN. THE CONSUMER STATED THE LIFTGATE LATCH, TRIM PANEL AND THE REAR TAILLIGHT WERE DAMAGED AS A RESULT OF THE DEFECTIVE HINGE AND SHOULD BE FIXED WITHOUT CHARGE. RECALL# 04V442000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213786January 5, 2008
STRUCTURE:BODY:TAILGATE
2003 FORD EXPLORER, AFTER HAVING SERVICE COMPLETED , JAN '07 NOTICED AFTER SEVERAL WEEKS VERTICAL CRACK ON REAR HATCH PANEL RIGHT OF FORD EMBLEM. DIDN'T THINK MUCH OF IT BECAUSE THERE WAS ROAD SALT COVING THE BACK HATCH AND I COULDN'T CONFIRM WHAT HAD HAPPENED.HOWEVER THERE WAS NO IMPACT MARKS. I HAVE NOTICED A NUMBER OF OTHER SAME YEAR EXPLORERS WITH THE SAME VERTICAL CRACK. IWILL TRY TO PURSUE WITH FORD. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213684January 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TYPICAL FORD EXPLORER TRANMISSION PROBLEM HAVING TO DO WITH THE TORQUE CONVERTER. OD LIGHT FLASHING. NOTHING DONE TO ENVOKE THIS PROBLEM AND NO EVENTS LEADING UP TO THE FAILURE. JUST DRIVING ON THE HIGHWAY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213751January 4, 2008
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ABOUT 8 - 10 MONTHS AGO WE STARTED HAVING TROUBLE WITH THE SPEED CONTROL SHUTTING OFF. WE ALSO NOTICED THAT THE BRAKE LIGHTS WERE ON SOMETIMES WHEN THE VEHICLE WAS PARKED. FINALLY, DEC 31ST, WE DISCOVERED THAT THE BATTERY HAD BEEN FULLY DISCHARGED OVERNIGHT BECAUSE THE BRAKE LIGHTS HAD COME ON. THE PART RESPONSIBLE WAS THE BRAKE LIGHT SWITCH, WHICH COST $118.00 PARTS AND LABOR. THE EXACT SAME PROBLEM RESULTED IN RECALL NHTSA 04V106000 ON THE 2003 FORD TAURUS. OUR VEHICLE IS A 2003 FORD EXPLORER.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213589January 3, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
IN JULY 2006, MY HUSBAND AND I NOTICED A HAIRLINE CRACK ABOVE THE FORD EMBLEM ON THE BACK WINDOW/LIFTGATE PANEL. WITHIN 1 WEEK, THE CRACK HAD GONE ALL THE WAY THROUGH THE LIFTGATE. IN HOT WEATHER, THE CRACK IS BARELY VISIBLE (BECAUSE THE PLASTIC SEEMS TO SWELL); IN COLD WEATHER, THE CRACK IS AT LEAST 1/8-1/4" WIDE. I'M CONCERNED OF WEAR ON REMAINING COMPONENTS SINCE I HAVE NO IDEA IF WATER/SNOW JUST GO THROUGH THE CRACK OR GET INSIDE THE PANEL ITSELF. IS THERE A FIX OFFERED BY FORD FOR THIS SINCE IT IS APPARENTLY A DESIGN/COMPONENT FLAW?*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213593January 3, 2008
ENGINE AND ENGINE COOLING:ENGINE
SINCE THE VEHICLE WAS PURCHASED, MY HUSBAND AND I HAVE NOTICED THE ENGINE MAKES A WHISTLING NOISE IN COLD WEATHER BETWEEN 25-40 MPH. THE NOISE USED TO GO AWAY AFTER DRIVING FOR APPROXIMATELY 15-20 MINUTES. IT NO LONGER DOES. SO FAR THIS WINTER, I HAVE NOTICED THE ENGINE CONTINUING TO MAKE THE WHISTLING SOUND ENTIRE 35-45 MINUTE COMMUTES. THE SPEED NOW RANGES FROM 25-70 MPH AND COMES AND GOES THROUGHOUT THE DRIVE. THE DEALERSHIP HAS KEPT THE CAR FOR A FEW DAYS (IN PREVIOUS YEARS) AND HAVE NOT HAD A FIX FOR THIS ISSUE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213525January 2, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE
2003 FORD EXPLORER- THE TRIM PIECE BELOW THE REAR WINDOW CRACKED VERTICALLY FOR NO REASON. THE VEHICLE WAS NOT HIT, BUMPED, OR SLAMMED. THE CRACK SIMPLY APPEARED. THE DEALERSHIP STATED THAT THE CAR WAS NOT UNDER WARRANTY AND THAT THE EXTENDED WARRANTY DOES NOT COVER THE DAMAGE. IT IS MY UNDERSTANDING THAT THIS IS NOT AN ISOLATED INCIDENT.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212535December 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
2003 FORD EXPLORER TRANSMISSION FAILURE AT 62,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212327December 19, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WENT OUT TO LOAD SOME THINGS IN THE BACK OF MY EXPLORER AND NOTICED A CRACK IN THE REAR LIFTGATE UNDER THE GLASS. IT GOES FROM THE GLASS TO JUST ABOVE THE LICENSE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211495December 11, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TRAVELING ON A MAJOR HIGHWAY 65-70MPH, THE RIGHT FRONT WHEEL AND TIRE CAME OFF. ALL 5 STUDS HAD SNAPPED/SHEARED OFF. WENT ON THE INTERNET, TURNS OUT THIS IS NOT AN ISOLATED INCIDENT. PLEASE HELP!!!!! MY DAUGHTER DRIVES THE EXACT VEHICLE SO DO MILLIONS OF OTHER INDIVIDUALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211351December 10, 2007
ENGINE AND ENGINE COOLING
THE FORD RECALL FOR ENGINE STALLING DOES NOT APPEAR TO APPLY TO THE 2003 EXPLORER, BUT I HAVE DEFINITELY HAD THE ENGINE STALL 5 OR 6 TIMES WHILE I'VE BEEN DRIVING. IT HAS HAPPENED WHILE I'VE BEEN DECELERATING, EITHER FOR A STOP SIGN, TRAFFIC LIGHT, OR TURN. THE ENGINE WAS WARM EACH TIME. I WAS ALWAYS ABLE TO RESTART THE ENGINE QUICKLY ENOUGH SO THAT NO ACCIDENTS OCCURRED, BUT THE CLOSEST CALL WAS WHEN IT HAPPENED AT A BUSY TRAFFIC LIGHT. I DID NOT WRITE DOWN THE EXACT DATES WHEN IT HAPPENED, SO THE INCIDENT DATE BELOW IS ONLY APPROXIMATE. I BELIEVE THE RECALL SHOULD BE EXPANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211286December 9, 2007
STEERING
I WAS DRIVING ON THE 118 FWY WEST,EXITED OFF THE BALBOA EXIT, WHICH HAS AN INCLINE, I STARTED APPLYING MY BRAKES TO REDUCE MY SPEED SO I COULD TURN LEFT. WHEN ATTEMPTING TO MAKE A LEFT TURN, MY STEERING WHEEL LOCKED, IT FELT LIKE NO GAS WAS GOING TO MY ENGINE,THEREFORE I HAD TO REALLY TRY TO FORCE MY VEHICLE TO GO LEFT. I WAS ABLE TO GET THE WHEEL ROTATE ABOUT AN INCH-THE VEHICLE COASTED TO THE RIGHT (WE AVOIDED GOING OVER THE OVERPASS). I SHUT THE CAR ENGINE OFF, WAITED A COUPLE OF MINUTES ,TURNED THE IGNITION ON AND THE CAR STARTED UP AGAIN. NEEDLESS TO SAY, I'M SCARED TO DEATH TO DRIVE MY CAR. I KEEP IT MAINTAINED, I HAVE RELATIVELY NEW TIRES ON IT AND IT HAS APPROXIMATELY 57,400+ MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211249December 8, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WELL MAINTAINED VEHICLE - AND TRANSMISSION ONLY LASTED 59,500MILES (LESS THAN 5 YEARS). COVERT FORD DEALER IN AUSTIN, TX ONLY MONEY HUNGRY. WOULDN'T HELP AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210981December 6, 2007
STRUCTURE:BODY:TAILGATE
2003 FORD EXPLORER XLT VERTICAL CRACK IN FIBERGLASS TAILGATE PANEL JUST BELOW REAR WINDOW GLASS (NO IMPACT TO TAILGATE OCCURRED - CALLED DEALERSHIP AND THEY NOTED THIS IS A COMMON PROBLEM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210983December 6, 2007
ELECTRICAL SYSTEM
STRING OF ELECTRICAL FAILURES A THE SAME TIME - RESULTED IN LOSS OF VEHICLE FOR 3-4 DAYS AND WE HAD TO RENT A CAR TO FILL IN WHILE IT WAS GETTING REPAIRED - FULL BATTERY FAILURE, FAILURE OF THE 4WD COMPONENT, BROKEN OR DETACHED WIRE IN DRIVER'S DOOR, RESULTING IN INABILITY TO LOCK/ALARM THAT DOOR WITH REMOTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211032December 6, 2007
ELECTRICAL SYSTEM
VEHICLE ENGINE STOP WHILE DRIVING ON THE ROAD. DRIVING AS NORMAL, APPROX 30 MPH WHEN VEHICLE JUST STOPS. EXTREMELY DIFFICULT TO STEER OR BRAKE. PERFECT WEATHER, NO ENVIRONMENTAL ISSUES--NORMAL TEMPERATURE, ETC. INCIDENT OCCURRED TWICE, APPROX ONE YEAR APART. TOOK INTO REPAIR SHOP TO DIAGNOSE, NO CODE LEFT ON COMPUTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211096December 6, 2007
FUEL SYSTEM, OTHER
MY VEHICLE CONTINUED TO STALL AT NEAR STOPS OR WHILE STOPPED. OR WHENEVER ACCELERATING FROM A STOP. TOOK TO SHOP, WHERE THE "THROTTLE POSITION SENSOR" WAS REPLACED. ALSO REPLACED WAS THE THROTTLE BODY ASSEMBLY. WAS TOLD THAT THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE (WARPED). THE REPAIR PERSON (DEALER AUTHORIZED REPAIR SHOP) WHO WORKED ON MY 2003 FORD EXPLORER USED TO WORK FOR A FORD DEALERSHIP, AND HE SAID HE HAD SEEN THIS HAPPEN BEFORE. I HAVE THE PART THEY REPLACED. IF THIS IS SOMETHING THAT HAS HAPPENED TO OTHERS BEFORE, SHOULDN'T THERE BE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210750December 4, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TWO REAR ROTORS RUSTED TWO INCHES FROM THE TOP. THE REAR ROTORS, REAR BRAKES, AND PARKING BRAKE DISINTEGRATED DUE TO THE CORROSION FROM THE ROTORS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE CORROSION; HOWEVER, ALL THE COMPONENTS WERE REPLACED. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 19,000. UPDATED 03/14/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210437November 30, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
ON THE WAY HOME FROM WORK YESTERDAY I NOTICED AN UNUSUAL VIBRATION FROM THE FRONT DRIVER'S SIDE WHEEL OF MY EXPLORER ? ALMOST FELT LIKE A FLAT SPOT ON THE TIRE. ALSO HEARD SOME SQUEAKING /SQUEALING WHICH WAS MUCH WORSE IN TURNS. WHEN I GOT HOME I CHECKED AND FOUND: - ONE WHEEL STUD AND NUT COMPLETELY MISSING - ONE WHEEL STUD LOOSE/BROKEN (TRIED TO TIGHTEN NUT BUT IT KEPT SPINNING FREELY) - ONE LOOSE LUG NUT. THE REMAINING TWO LUG NUTS WERE TIGHT. BY TIGHTENING THE ONE LOOSE NUT IT ALLOWED ME TO DRIVE ON CAR WITHOUT THE VIBRATION ? AT THAT POINT HAD ONLY THREE FUNCTIONAL LUG NUTS. TOOK IT TO THE DEALER TODAY AND THEY CLAIM CORROSION CAUSED THE FAILURE, BUT ONLY ON THAT WHEEL. REPLACEMENT OF THE ENTIRE HUB WAS REQUIRED AS YOU CANNOT REPLACE INDIVIDUAL STUDS. IT WOULD HAVE COST $400, BUT BECAUSE OF MY EXTENDED WARRANTY IT ONLY COST ME THE $50 DEDUCTIBLE. MY FEELING IS I SHOULD NOT HAVE EVEN HAD TO PAY FOR THAT, THIS APPEARS TO ME TO BE A DEFECT OR DESIGN FAILURE. FOUND MANY SIMILAR COMPLAINTS & REPORTS ON MYCARSTATS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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