Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#891753June 29, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND WAS CHANGING LANES, AND IT FELT LIKE IT WAS GOING TO CUT OFF. HAPPENED TO LOOK DOWN, AND SAW GAS PEDAL DETACHED FROM FLOOR. IT WAS HOLDING ON BY A WIRE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891423June 27, 2001
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE IT ACCELERATES BY ITSELF. VEHICLE ACCELERATES WITH BRAKES ON UP TO 30 RPM. ALSO, EHICLE ACCELERATES WHERE CONSUMER HAS TO TURN KEY OFF TO STOP VEHICLE. CONTACTED DEALER, AND DEALER STATED THERE WAS NOTHING WRONG WITH VEHICLE. PLEASE PROVIDE VIN#. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747231June 22, 2001
TIRES
2ND TIRE RECALL, BUT WEEKS HAVE GONE BY AND THEY NEVER HAVE REPLACEMENTS AVAILABLE. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747235June 22, 2001
SUSPENSION:FRONT
AFTER BEING CUT OFF ON I-287, THE EXPLORER WENT INTO A SERIES OF SWERVES WHICH BECAME UNCONTROLLABLE. IT FINALLY FLIPPED OVER ON THE DRIVER'S SIDE AND SKIDDED ALONG THE ROADWAY ON ITS SIDE. DRIVER SUSTAINED A BROKEN RIB AND A COLLAPSED LUNG. THE ROAD WAS DRY AND CLEAN. THE TIRES WERE NEW MICHELINS. THE CAR SHOULD NOT HAVE GONE OUT OF CONTROL AND FLIPPED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747266June 22, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FORD INITIATED A RECALL ON THE 4.0LITER SINGLE-OVERHEAD CAM ENGINE ON THE FORD EXPLORER. WHEN I TOOK MY CAR IN TO HAVE IT CHECK FOR THE PROBLEM I WAS TOLD THAT MY CAR DID HAVE THE PROBLEM BUT THAT THERE WAS NO FIX YET FOR IT. ONE OF THE STATEMENTS ON THE RECALL NOTICE SAID THAT THIS COULD LEAD TO ENGINE DAMAGE. I ASKED WHAT COULD HAPPEN IF THERE WAS ENGINE DAMAGE AND THE RESPONSE I GOT WAS THAT THE CAR COULD STALL WHILE I AM DRIVING. THEN THE SERVICE MANAGE ASSURED ME THAT A STALLED CAR, EVEN WHEN DRIVING ON THE HIGHWAY, IS NOT A SAFETY PROBLEM. I CONSIDER THIS TO BE A PROBLEM. I AM AMAZED THAT FORD ACKNOWLEDGED THAT MY CAR HAS A PROBLEM THEN TOLD ME TO DRIVE IT HOME WITH MY YOUNG CHILDREN IN THE BACK SEAT. DO I HAVE ANY RECOURSE? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747096June 20, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD ON FRONT PASSENGER SIDE BROKE IN HALF CAUSING EXPLORER TO DRIFT OVER INTO ANOTHER VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#561686June 19, 2001
SUSPENSION, TIRES:TREAD/BELT
FIRESTONE TIRES WERE REPLACED DUE TO RECALL 00T005, HOWEVER CONSUMER STATES REPLACEMENT TIRES (NOT FIRESTONE'S) EXPERIENCE THE SAME VIBRATION AND WHEN MAKING A TURN IT FEELS LIKE VEHICLE IS GOING TO ROLLOVER, PROBLEM IS POSSIBLY SUSPENSION RELATED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561666June 15, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE CONSUMER BROUGHT THE VEHICLE FOR TIRE RECALL, AND IT WAS DISCOVERED THE VEHICLE'S REAR BRAKES WERE NON-FUNCTIONING, ALSO THE REAR CALIPERS HAD RUSTED OUT AND THE PADS WERE NOT MAKING CONTACT WITH THE DISC SURFACES, DEALER REPLACED REAR PADS AND ROTORS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561637June 15, 2001
TIRES
THE CONSUMER SWERVED TO AVOID AN ONCOMING CAR, AFTER THE VEHICLE WAS BACK ON THE ROAD THE RIGHT REAR FIRESTONE (WILDERNESS AT P235/75R15) TIRE BLEWOUT CAUSING THE VEHICLE TO ROLLOVER THREE TIMES, ONE PASSENGER WAS TREATED FOR CONTUSIONS AND A SEVERED FINGER, THE OTHER THREE OCCUPANTS WERE TREATED FOR MINOR CONTUSIONS. NLM
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#561573June 13, 2001
TIRES:TREAD/BELT
CONSUMER STATES DURING RECALL 00T-005, VEHICLE HAD 2 FIRESTONE WILDERNESS AT TIRES THAT HAD EXPERIENCED TREAD SEPARATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746780June 13, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REAR WIPER MOTOR NEEDED REPLACEMENT 3 TIMES IN UNDER 4 YEARS! THE DEALERS KNOW A PROBLEM EXISTS WITH THIS PART BUT HAVE NO RECOURSE EXCEPT TO REPLACE AND CHARGE. THERE IS NO WAY TO TELL WHEN THE PART WILL STOP WORKING AGAIN! I DON'T TRUST THE WIPERS AT ALL ANYMORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890201June 12, 2001
VEHICLE SPEED CONTROL
WHEN VEHICLE IS SLOWING DOWN OR IS AT A COMPLETE STOP IT ACCELERATES WITHOUT ANY NOTICE. PROBLEM OCCURS INTERMITTENTLY. CONSUMER HAS CONTACTED DEALER.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561541June 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE THE CONSUMER WAS TOWING CAUGHT FIRE, IT APPEARED THAT THE DRIVETRAIN/TRANSMISSION POSSIBLY OVERHEATED ON THE TOWED VEHICLE DAMAGING THE ENGINE COMPARTMENT (ALL WHEEL DRIVE - OHIO TRAFFIC CRASH REPORT). NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#746636June 10, 2001
SUSPENSION
EXPLORER ROLL OVER KILLED MY SISTER-VERY UNSAFE VEHICLE-DIDN'T HAVE FIRESTONE TIRES-VEHICLE IS VERY UNSAFE AND THEY SHOULD BE REMOVED FROM THE ROADS-SHE WAS GOING 35MPH AND SWERVED TO AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE IN HER LANE-EXPLORER FLIPPED AND SHE WAS KILLED INSTANTLY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#890064June 8, 2001
SUSPENSION:FRONT
WHENEVER VEHICLE HITS A BUMP IT WOULD JERK EITHER TO RIGHT OR LEFT. THIS CAUSES STEERING WHEEL TO JUMP OUT OF DRIVER'S HAND. CONTACTED DEALERSHIP AND MANUFACTURER, AND INFORMED CONSUMER IT WAS FRONT END SUSPENSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890066June 8, 2001
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE DUE TO CAMSHAFT PULLEY. DEALER NOTIFIED AND REPLACED ENGINE UNDER FORD PROGRAM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS CONCERNING THIS MATTER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561484June 6, 2001
TIRES
THE VEHICLE SUDDENLY BECAME IMPOSSIBLE TO STEER BY PULLING TO THE RIGHT AND TO THE LEFT DUE TO A BLOWN OUT TIRE. THE WILDERNESS HT TIRES APPEAR TO HAVE THE SAME DEFECT AS OTHERS AND SHOULD BE RECALLED TOO. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889788June 5, 2001
SUSPENSION
VEHICLE SHIMMIES AND MAKES A GROANING NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889690June 4, 2001
SUSPENSION
VEHICLE IS LEANING TO RIGHT. TOOK VEHICLE TO DEALER NUMEROUS TIMES. VEHICLE BOUNCES AND ROCKS TO LEFT AND RIGHT AS WELL. DEALER CANNOT REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889696June 4, 2001
STRUCTURE:BODY:TRUNK LID, SUSPENSION:FRONT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:BUMPERS, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EXTERIOR LIGHTING:FOG LIGHTS, EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TRUNK DOOR WILL NOT SHUT PROPERLY. CONSUMER IS ABLE TO SLIDE HIS HAND IN WHILE DOOR IS SHUT. *AK CONSUMER CONTACTED DMV AND FOUND OUT VEHICLE HAD BEEN IN AN ACCIDENT, CONSUMER SPECIFICALLY ASKED FOR A VEHICLE THAT HAD NOT BEEN DAMAGED, HOWEVER DEALER SOLD IT TO HIM ANYWAY, CONSUMER FEELS DECEIVED AND IS EXPERIENCING MULTIPLE PROBLEMS WITH VEHICLE. RADIO IS INOPERATIVE AT TIMES. HATCH RUBS AGAINS FRAME OF VEHICLE. TAILLIGHT AND HEADLIGHT ARE OUT OF ALIGNMENT, FOG LIGHTS HAD LAMP FAILURE. VEHICLE EXPERIENCES PROBLEMS WITH ABSORBING ROAD SHOCK, VEHICLE PULLS TO RIGHT. CHECK ENGINE LIGHT ILLUMINATES, VEHICLE EXPERIENCES LOW POWER. REAR POWER WINDOW MOTOR FAILED. POWER ANTENNA FAILED. RIGHT WINDSHIELD WIPER INTERIOR GARNISH MOLDING LOOSE, REAR WIPER BLADE SKIPS CENTER OF GLASS, DEALER REPLACED REAR WIPER ARM AND BLADE ASSEMBLY. STEERING GEAR ASSEMBLY REPLACED DUE TO NOISY. BUMPER NOT EVEN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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