Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#737427December 6, 2000
TIRES:TREAD/BELT
ALL 4 TIRES SHOWING SIGNS OF TREAD SEPARATION. NOT A PART OF THE ORIGINAL FIRESTONE RECALL. HAVE REPLACED ALL 4 TIRES WITH A SET OF GOODYEAR WRANGLER ATS. STILL HAVE POSSESSION OF THE FIRESTONE TIRES AS I AM TRYING TO HEIGHTEN THE AWARENESS THAT THERE MAY BE PROBLEMS WITH THE WILDERNESS AT TIRES FROM OTHER FIRESTONE PLANTS OTHER THAN DECATUR, ILLINOIS AND HOPEFULLY GET SOME TYPE OF REIMBURSEMENT FOR HAVING DEFECTIVE TIRES. *AK (DOT NUMBER: VNHL1PY176 TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558258December 4, 2000
TIRES:TREAD/BELT
THE FIRESTONE WILDERNESS AT TIRES (P235/75R15) ON VEHICLE WERE NOT INCLUDED IN RECALL, HOWEVER THE TIRES SHOWED SIGNS OF TREAD SEPARATION, THE CONSUMER REPLACED THE TIRES AT A PRO-RATED COST AND IS REQUESTING REIMBURSEMENT, THE FIRST FIRESTONE CENTER THE CONSUMER WENT TO STATED THERE WERE NO DEFECTS WITH THE TIRES, BUT TWO OTHER FIRESTONE CENTERS STATED OTHERWISE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558249December 4, 2000
TIRES:TREAD/BELT
THE FIRESTONE WILDERNESS AT P 235/75R15 TIRES ON THE VEHICLE ARE NOT INCLUDED IN THE RECALL (00T-005), HOWEVER THEY ARE EXPERIENCING DRY ROT AND SEPARATION PROBLEMS, CONSUMER IS REQUESTING REIMBURSEMENT FOR DEFECTIVE TIRES. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737282December 4, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WASHER WILL NOT SPRAY FLUID. SAFETY CONCERN AS VISIBILITY CAN BE IMPAIRED, ESPECIALLY IN THE WINTER. HAVE SEEN FORD DISCUSSION GROUPS THAT THIS IS A COMMON PROBLEM, POSSIBILITY RELATED TO EXCESSIVE GREASE IN THE ELECTRICAL CONTACTS OF THE WIPER AND WASHER SPRAY SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875896December 4, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ACCELERATOR PEDAL FELL OFF . DEALER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737131December 1, 2000
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THERE IS METAL FATIGUE OF DOOR PANEL AT HINGE AT THE UPPER RIGHT HAND CORNER OF THE REAR LIFT GATE. THE COMPANY SAYS THE DOOR HAS TO BE REPLACED, THAT IT CANNOT BE FIXED AS A FIX WOULD FURTHER FATIGUE THE METAL. THE BENDING OF THE METAL IS TAKING PLACE WHERE THE HINGE ATTACHES AND IS BENDING THE PANEL UP SO THAT WHEN THE DOOR IS CLOSED, THE BENT BODY WORK ACTS AS A SCOOP, DRAWING RAIN WATER, AIR AND, I ASSUME, EXHAUST FUMES INTO THE PASSENGER COMPARTMENT. I COMPLAINED TO FORD AND THEY HAVE SAID THEY WILL COVER APPROX. $1,000 OF THE $1300 ESTIMATE TO FIX THE PROBLEM. HOWEVER GENEROUS THAT MAY BE, I FEEL THIS IS A PROBLEM THAN IS A DESIGN PROBLEM AND THAT IT MAY AFFECT MANY MORE THAN JUST MY UNIT. I HAVE NOT YET TAKEN THE CAR IN FOR THE REPAIR....THE EARLIEST I CAN GET AN APPT. IS 12/11. THE DEALER HAS BEEN MOST COOPERATIVE IN THIS BUT THE EXPENSE OF THE REPLACEMENT OF THE DOOR IS LARGE AND, IN MY ESTIMATION, SHOULD BE 100% COVERED BY THE COMPANY. JM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875815December 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITTENTLY WHEN DRIVING OVERDRIVE LIGHT FLASHES AND JERKS FORWARD. DEALER HAS INSPECTED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737148December 1, 2000
TIRES
MY CLIENT WAS DRIVING A 1997 FORD EXPLORER ON AN INTERSTATE HIGHWAY WHEN THE RIGHT FRONT FIRESTONE WILDERNESS AT TIRE BLEW OUT, CAUSING MY CLIENT TO LOSE CONTROL OF THE EXPLORER, ROLLING OVER SEVERAL TIMES. *AK (TIRESIZE: 235/75/R15)( DOT NUMBER: TIRE SIZE: 235/75/R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#558204November 30, 2000
TIRES:VALVE
THE DEALER REPLACED FAULTY FIRESTONE TIRES WITH NEW ONES BUT THE TIRE VALVES ON TWO TIRES WERE REPLACED DUE TO LEAKS CAUSED BY IMPROPERLY INSTALLED TIRE VALVE RESULTING IN LOSS OF TIRE PRESSURE, THE CONSUMER HAD TO RETURN TO THE DEALER ON FOUR OCCASIONS FOR THIS PROBLEM (FIRESTONE WILDERNESS AT, P235/75R15, DOT VDHL). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737039November 29, 2000
TIRES:TREAD/BELT
BELT FAILURE ON ALL FOUR TIRES . SPARE IS NEW/UNUSED. 'HAVE BEEN BABYING VEHICLE DRIVING HABITS. TREAD IS GOOD BUT VEHICLE WOBBLES EVEN AFTER AN ALIGNMENT AND REPEATED WHEEL BALANCING EPISODES. BELTS ARE SEPARATING. SINCE I HAVE FOUR USED AND ONE UNUSED...IT MIGHT BE GOOD TO USE THESE FOR INVESTIGATIVE TESTS. *AK (TIRESIZE: P235/75R15)( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557624November 28, 2000
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES (P235 75 R15) WERE SHOWING SIGNS OF TREAD SEPARATION, CRACKING, AND VIBRATION, THE CONSUMER REPLACED THE TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557625November 28, 2000
TIRES:TREAD/BELT
THE FIRESTONE WILDERNESS AT P 235/75R15 TIRES WERE REPLACED PRIOR TO RECALL DUE TO ONE FLAT AND TREADWEAR AND VIBRATION PROBLEMS. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875571November 28, 2000
TIRES:SIDEWALL
1997, FORD, EXPLORER, FIRESTONE WILDERNESS AT TIRES SIZE P235/75R15 DOT#VNHL1PY027, ORIGINAL EQUIPMENT. CONSUMER NOTICED TIRES WERE CRACKING ALL AROUND SIDEWALL WHERE THEY WOULD HAVE SEPARATED, BUT CONSUMER REPLACED ALL FOUR TIRES.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875644November 28, 2000
TIRES:TREAD/BELT
CONSUMER FELT A KNOCKING NOISE ON FRONT PASSENGER'S SIDE WHILE DRIVING AT 70 MPH. THEN, PULLED OVER AND NOTICED A HUMP ON TIRES. TOOK VEHICLE TO DEALER WHERE TECHNICIAN SAID THAT TREAD WAS SEPARATING ON THREE TIRES. P235/75R15, DOT W2HL1PY406.*AK THE CONSUMER HAD ASKED FIRESTONE TO INCLUDE THE FAILED WILDERNESS AT TIRES IN THE RECALL LIST SINCE THEY ARE SIMILAR WITH ONES ON RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737010November 28, 2000
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557925November 27, 2000
TIRES:TREAD/BELT
THE CONSUMER REPLACED THE FIRESTONE WILDERNESS AT TIRES DUE TO TREAD SEPARATION, THE TIRES WERE NOT INCLUDED IN THE RECALL (00T-005), HOWEVER CONSUMER IS REQUESTING REIMBURSEMENT DUE TO DEFECT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557581November 27, 2000
TIRES
ALL 4 FIRESTONE WILDERNESS AT TIRES (P235 75 R15) EXPERIENCED CRACKING, THE TIRES ARE NOT PART OF THE RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736847November 24, 2000
TIRES
THE VEHICLE STARTED VEERING TO THE LEFT EVEN WITH THE STEERING POINTED STRAIGHT AHEAD,GENTLY TURNED THE STEERING TO THE RIGHT TO COUNTERACT, HOWEVER THIS HAD NO AFFECT. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#783855November 22, 2000
VEHICLE SPEED CONTROL
WHILE STOPPED AT A STOP LIGHT THE VEHICLES ENGINE BEGAN TO RACE AND MOVE FORWARD ALTHOUGH CONSUMER FOOT WAS DEPRESSING THE BRAKE, CONSUMER TOUCHED THE OTHER VEHICLE AND THE TRUCK STARTED PUSHING IT FORWARD, CONSUMER HAD TO TURN OFF VEHICLE TO STOP THE MOVEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736753November 22, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ONBOARD DIAGNOSTICS INDICATED OXYGEN SENSOR ERROR--COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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