Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#895470August 29, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN TURNING ON WINDSHIELD WIPERS THEY WILL NOT WORK. HOWEVER AT TIMES WILL WILL WORK INTERMITTENTLY, WHICH WILL NOT GIVE ANY HELP TO CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751286August 28, 2001
ELECTRICAL SYSTEM:IGNITION
IGNITION OFTEN DIES IF ACCELERATING FROM AROUND 20 MPH -- AS WHEN ACCELERATING FROM TOLL BOOTH, OR AFTER SLOWING TO TURN LEFT OR RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895258August 27, 2001
STEERING
WHILE MAKING A LEFT TURN STEERING FAILED. AS A RESULT, VEHICLE MADE A COMPLETE TURN AND DAMAGED FRONT AND REAR END OF VEHICLE. DEALER HAS ADVISED THAT THERE WAS NO PROBLEM WITH STEERING. PLEASE ADD ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751041August 24, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIOS DO NOT OPERATE PROPERLY,STEERIG WHEEL WHEN GO OVER A BUMP IT SWING LEFT/ RIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750730August 18, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING LATE AT NIGHT IN A RESIDENTIAL NEIGHBORHOOD MY WIFES EXPLORER STALLED IN THE MIDDLE OF THE STREET. SHE HAD THE EXPLORER TOWED HOME FOR ME TO DIAGNOSE. I EXAMINED THE EXPLORER AND FOUND THAT THE INERTIA SWITCHS ELECTRICAL CONNECTOR HAD SLID OFF. THIS RESULTED IN THE LOSS OF POWER TO THE FUEL PUMP. FORD HAS LOCATED THIS SWITCH NEAR THE FLOOR ON THE PASSENGER SIDE FOOT AREA WITH THE WIRING ROUTED UNDER THE CARPET. REPEATED PASSENGER FOOT PRESSURE ON THE FLOOR HAD RESULTED IN THE CONNECTOR SLIDING OFF. WHILE DRIVING THIS REDUCES STEERING AND BRAKING EFFICIENCY AS WELL AS FORWARD MOVEMENT. THANK GOODNESS SHE WAS NOT ON A FREEWAY, BRIDGE, TUNNEL OR MANEUVERING THROUGH A CURVE WHICH COULD HAVE RESULTED IN A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894593August 17, 2001
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING SMELLED STRONG FUEL SMELL, VEHICLE TAKEN TO DEALER WHO REPLACED A LEAKING FUEL RAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562487August 13, 2001
TIRES:TREAD/BELT
CONSUMER TOOK THE VEHICLE TO THE DEALER REGARDING TIRE REPLACEMENT DUE TO RECALL. SEVERAL DEALERS WERE UNABLE TO REPLACE THE TIRES, BECAUSE THE TIRES WERE NOT IN STOCK, (FIRESTONE WILDERNESS AT TIRES(.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750354August 13, 2001
TIRES
HAD TO REPLACE ALL TIRES FOR FEAR OF OTHER TIRES BLOWING UP AFTER FIERSTONE MANAGER COMMENTED THAT TIRE S BLOW UP AFTER 57,000 MILES. (PER FIRSTONE STORE MANAGER AT MIRA MESA- CALIFORNIA STORE). ME MANAGER. *AK (DOT NUMBER: W 2 U U TIRESIZE: P225/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750361August 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE HAD A PROBLEM WITH RUSTED ROTORS FROM DAY ONE WITH THIS VEHICLE. INSTEAD OF TWO DIFFERENT DEALERSHIPS REPLACING THESE FAULTY ROTORS THEY WOULD CLEAN THEM OR TURN THEM. I RECENTLY HAD THEM REPLACED AT MY EXPENSE BECAUSE THEY COULD NOT BE OF USE ANY FURTHER. I CONTACTED FORD WITH MY CONCERNS AND WAS IGNORED. I FELL THAT BOTH DEALERSHIPS KNEW THESE ROTORS WERE DEFECTIVE FROM THE START AND INSTEAD OF REPLACING THEM LIKE THEY SHOULD HAVE THEY JUST CLEANED THEM AND SENT ME ON MY WAY. I AM VERY DISSATISFIED WITH THE WAY FORD HANDLED THIS ISSUE WITH MY BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894022August 10, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE CONSUMER WAS DRIVING VEHICLE AND TRYING TO SLOWDOWN GAS PEDAL GOT STUCK, AND THE VEHICLE ACCELERATED. IT USUALLY HAPPENS AT 30 MPH AND UP. HAS NOT CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750143August 9, 2001
VEHICLE SPEED CONTROL
VEHICLE STALLED AFTER EXITING HIGHWAY. I STOPPED AT EXIT AND VEHICLE STALLED WHEN ACCELERATING, VEHICLE RESTARTED BUT WOULD STALL WHEN PUT INTO GEAR. AFTER SITTING FOR SEVERAL HOURS VEHICLE RESTARTED WITH NO RECORD OF ANY ERROR CODES. HIGH POTENTIAL FOR ACCIDENT BECAUSE I WAS PULLING OUT INTO TRAFFIC WHEN VEHICLE FAILED, I WAS ABLE TO PUT THE VEHICLE INTO NEUTRAL AND COAST INTO A NEARBY PARKING LOT WITH NO POWERING STEERING OR BRAKES. I HAD BEEN DRIVING ON THE HIGHWAY FOR APPROX 4 HOURS. TOOK VEHICLE TO FORD SERVICE CENTER AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM, NO REPAIR WAS DONE. THIS WAS THE THIRD TIME THE VEHICLE HAD STALLED ON ACCELERATION, BUT THE FIRST TIME IT WOULD NOT RESTART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893941August 9, 2001
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT LATCH BROKE DUE TO METAL FATIGUE AND RUST, AND PASSENGER'S SIDE LATCH IS CRACKED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893859August 8, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VEHICLE WILL NOT IDLE WITHOUT PRESSING ACCELERATOR PEDAL, ENGINE WILL STALL . DEALER SAID IT WAS A FAULTY IDLE AIR VALVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893624August 7, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION
WHEN MAKING A LEFT TURN OR ACCELERATING TO LEFT VEHICLE COMPLETELY SHUTS DOWN, CAUSE UNKOWN. ALSO, CONSUMER HAS CONCERNS ABOUT WHEELS BEING OUT OF AROUND. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893742August 7, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR STICKS WHCIH CAUSES VEHICLE TO BECOME INOPERABLE IN TRAFFIC. AFTER TEN MINUTES VEHICLE IS FULLY OPERATIONAL. DEALER HAS BEEN CONTACTED, BUT REFUSED TO CONTACT MANUFACTURER. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749781August 3, 2001
SUSPENSION:FRONT:CONTROL ARM
THE TRUCK'S BALL JOINT AND SUSPENSION WAS LOSE STARTING AT 30,000 MILES. REPLACED 10 MONTHS LATER BY DEALER. TRUCK DIFFICULT TO CONTROL DURING THIS TIME, BUT WE THOUGHT IT WAS THE RECALLED TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562364August 2, 2001
TIRES:TREAD/BELT
THE CONSUMER REPLACED THE DEFECTIVE FIRESTONE TIRES P235/75R15 WHICH WAS ON RECALL (00T-005),BUT THE DEALER DENIED REIMBURSMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749555August 1, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
REAR WINDSHIELD WIPER MOTOR ON MY EXPLORER FAILED FOR THE SECOND TIME IN A 3 YEAR PERIOD. SO FAR, I SEEM TO BE GOING THROUGH A REAR WINDSHIELD WIPER MOTOR EACH YEAR. THE DEALER TOLD ME THAT IT WAS NOT UNCOMMON FOR THAT PART TO FAIL. FORD CUSTOMER SERVICE TOLD ME THAT THE SECOND REPLACEMENT THAT I RECEIVED WAS AN UPGRADED MOTOR THAT FORD WAS USING AS A REPLACEMENT FOR THE FAILED PART, TO ADDRESS THE FAILURE ISSUES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749576August 1, 2001
TIRES
FRONT DRIVERSIDE TIRE BLEWOUT WHILE ON VACATION IN OREGON. TRED WAS TOTALLY REMOVED. THANK THE GOOD LORD THAT MY DAUGHTER (7YRS) AND MYSELF WERE ABLE TO COME TO A COMPLETE STOP WITHOUT ROLLING THE VEHICLE. FRONT UNDER BUMPER GUARD WAS RIPPED OFF AND SIDE. *AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561865July 27, 2001
TIRES
CONSUMER REPLACED HIS FIRESTONE TIRES, WITH GOODYEAR WRANGLER RADIALS (M+S) CONSUMER RECEIVED A RECALL NOTICE, HOWEVER THE ONLY APPROVED GOODYEAR TIRES FOR THE EXPLORER WERE THE WRANGLER RT/S, HT,GS-A, OR AT/S CONSUMER STATES HE IS QUITE CONCERNED. CONSUMER STATES WHEN HE FIRST RECEIVED THE TIRES HIS INITIAL REACTION WAS THAT THEY APPEARED SMALLER IN THE FENDERS THEN THE FIRESTONE WILDERNESS TIRES THAT WERE REPLACED, BUT HE DISMISSED THAT THOUGHT SINCE THEY WERE MARKED P235 75R15 AND WERE PURCHASED FROM A FORD DEALERSHIP.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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