Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#530343February 11, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE LIGHT STAYS ON DUE TO FAULTY PROCESSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703088February 9, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834471February 4, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
WELDS THAT SECURE HATCHBACK TRUNK CYLINDERS BROKE, CAUSING THE DOOR NOT TO REMAIN IN THE UPRIGHT POSITION. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834413February 3, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
HYDRAULIC ARMS ON THE HATCHBACK BROKE, CAUSING THE DOOR NOT TO REMAIN IN THE UPRIGHT POSITION. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702586January 25, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE BRACKET THAT HOLDS THE GAS CYLINDER ON RIGHT SIDE OF THE LIFTGATE HAS PULLED AWAY FROM THE METAL. THE REMAINING BRACKET WILL NOT SUPPORT THE REAR DOOR. SAFETY CAMPAIGN 95I007000. CONTACTED LOCAL DEALER AND FORD CUSTOMER SERVICE, BOTH SAYING THAT PROBLEM IS ONLY COVERED IF VEHICLE HAS LESS THAN 6 YEARS/60,000 MILES. IT IS NOTICEBLE THAT THE WELD ON THE BRACKET WAS NOT DONE IMPROPERLY AT THE MANUFACTURER. THIS PROBLEM SHOULD BE COVERED FOR LONGER PERIOD OF TIME. BY VISUAL INSPECTION ONE OF THE THREE SPOT WELDS IS NOT MAKING FULL CONTACT. ALSO THE SAFETY CAMPAIGN THAT FORD PUT OUT ASKED IF THE HINGE WAS NOTICEABLY LOOSE. NOT APPARENT UNTIL FAILURE. THIS DOOR IS VERY HEAVY AND IF PROPPED UP AND THE BRACKET FAILS THE DOOR COULD COME DOWN WITH CONSIDERABLE FORCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702466January 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
STARTED VEHICLE ON COLD DAY; WHEN I STEPPED ON BRAKE, VEHICLE ACCELERATED; SAME THING HAPPENED ONCE IN GEAR; TOOK TO DEALER - DEALER EXPERIENCED SAME PROBLEM - SERVICE MANAGER SAID HE HAD NEVER SEEN THIS BEFORE; DEALER TESTED VEHICLE - REPLACED CONTROL MODULE (ESP PART NUMBER 12A650 PROCESSOR ASSY AND 13466 SMALL BULBS; COST OF REPAIR - $528.93 - TOLD BY DEALER THAT REPAIR NOT COVERED BY WARRANTY; WROTE/CALLED FORD CUSTOMER ASSISTANCE - ALSO SAID NOT COVERED EVEN THOUGH BRAKE COMPONENTS ARE A GENERAL COVERED CATEGORY; CURRENTLY APPEALING WITH DISPUTE SETTLEMENT BOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833879January 21, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR LIFTGATE BRACKET HAS PULLED AWAY FROM THE INSIDE OF THE LIFTGATE. FORD RECOGNIZES THIS MALFUNCTION AS DEFECTICT, AND EXTENDED THE WARRANTY, HOWEVER, THE LIFTGATE ON THIS VEHICLE BROKE AFTER THE EXTENDED WARRANTY. OWNER WANTS REIMBURSEMENT FOR COST OF REPAIR. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833754January 20, 1999
SEATS
DRIVER'S SEAT AND TRACK ASSEMBLY LEFT AND RIGHT BROKE AT THE POINT WHERE THEY ARE ATTACHED TO THE SEAT, METAL PIECE BROKE OFF. MANUFACTURER CONTACTED, AND CANNOT REMEDY THE PROBLEM. CONSUMER HAS PARTS AND PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702375January 19, 1999
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
SHAFT BROKE, ALL STEERING LOST, CAUSE ACCIDENT, LOW SPEED FEW OBSTACLES AVOIDED SERIOUS DAMAGE & INJURY - FORD MOTOR COMPANY NO HELP!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#702303January 17, 1999
STRUCTURE:BODY:TAILGATE
DEFECTIVE WELD FAILED ON LEFT HYDROLIC PROP THAT HOLDS UP TAILGATE & FELL OFF CAR. RIGHT SIDE IS LOOSE. DOOR WILL NOT SHUT SECURELY UNTIL FIXED, COULD HAVE BEEN SEVERELY INJURED IF RT SIDE HAD FAILED SIMULTANEOUSLY. DEALER CLAIMED TO HAVE RE-WELDED ABOUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833493January 13, 1999
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
RECALL 96V024001/96S35; BRAKE BOOSTER STUDS HAVE FRACTURED DUE TO CORROSION. VEHICLE NOT INCLUDED IN THE RECALL. REPAIRWORK DONE AT OWNER'S EXPENSE. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543317January 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TRANSMISSION TORQUE CONVERTER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833365January 11, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT 65 MPH WITHOUT NO PRIOR WARNING THE VEHICLE WILL SHUT COMPLETELY DOWN, CAUSING THE CONSUMER TO COAST OVER TO THE SIDE OF THE ROAD. CONSUMER WILL START THE VEHICLE BACK UP. THIS IS THE SECOND TIME VEHICLE HAS SHUT DOWN WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543221January 5, 1999
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
HEAT SHIELDS HAVE SEPARATED FROM ALL EXHAUST COMPONENTS CAUSING VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701869January 4, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS THE SECOND EXPLORER I OWN AND BOTH HAD THE SAME PROBLEM ON THE RIGHT SIDE THE OTHER CAR HAD LESS MILEAGE BUT EXACT SAME PROBLEM. LEFT SIDE ON BOTH SIDES SEEM TO BE FINE. WHY IS THIS? ITS EITHER BUSHING OR MOTOR MOUNT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832917December 31, 1998
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
3 SPOT WELDS THAT ARE WELDED TO THE VEHICLE AND ATTACHED TO HYDRAULIC LIFTERS HAVE BROKEN, ALMOST FALLING ON TOP OF CONSUMER, COULD HAVE CAUSED INJURIES. FORD DID NOT PROVIDE ANY HELP WITH COST OF REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832478December 18, 1998
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
BRACKETS ON THE HATCHBACK HAVE BROKEN AWAY FROM THE WELDING, CAUSING THE DOOR NOT TOREMAIN SECUR E IN THE UPRIGHT POSITION. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832116December 10, 1998
TIRES:TREAD/BELT
WHILE DRIVING ON THE HIGHWAY AT 65MPH, THE TREAD SEPARATED COMPLETELY FROM THE TIRE, AND THE TIRE CAME COMPLETELY OFF. DEALER HAS NOT SEEN. *AK THE TREAD FROM THE LEFT REAR TIRE SEPARATED, CAUSING VEHICLE TO TRAVEL OUT OF CONTROL AND CRASH, TWO PEOPLE WERE INJURED IN THE ACCIDENT, NO SPECIFIC TIRE INFORMATION WAS GIVEN. *SLC
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#831954December 8, 1998
SUSPENSION:FRONT
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH FRONT END SUSPENSION, WHILE DRIVING AT ABOUT 60MPH THE VEHICLE VIBRATES. *AK *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831787December 4, 1998
SUSPENSION
DP98001, THE VEHICLE EXPERIENCES HEAVY LATERAL VIBRATION WHICH MAY CAUSE LOSS OF STEERING CONTROL. DEALER REPLACED ALIGNMENT, TIRES, ETC. PROBLEM IS REOCCURRING. CAUSE UNKNOWN. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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