Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#898878November 7, 2001
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE RATTLES UNDERNEATH. DEALERSHIP IS AWARE OF PROBLEM. CAMSHAFT BROKE, AND CHAIN THAT GOES AROUND IT ALSO BROKE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898637November 1, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKES DRAG. CONSUMER TOOK VEHICLE TO DEALER, AND THEY REPLACED ROTORS AND OTHER PARTS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898640November 1, 2001
STEERING:RACK AND PINION
WHEN TURNING STEERING WHEEL TO THE LEFT THERE IS A NOISE. RACK AND PINION MALFUNCTIONED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753972November 1, 2001
TIRES
REPLACED FOR RECALL 8/9/00, BUT NOT A AUTH.TIRE FOR EXPLORER-ROUGH/BOUNCY RIDE & HARDER TO HANDLE ON ROAD, SIDE STEPS ON ROUGH ROAD, DON'T FEEL SAFE. BRIDGESTONE IGNORES, DON'T KNOW WHAT TO DO. *AK (TIRESIZE: LT23575R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753973November 1, 2001
ELECTRICAL SYSTEM:IGNITION
MULTIPLE SEVERE HESITATIONS ON ACCELERATION FROM STOP. CLOSE CALLS FROM ONCOMING TRAFFIC 2 TIMES, MOST RECENTLY 8/17/01. WHEN PARKED IN FRONT OF HOME, WOULD NOT START FOR 2 DAYS.TOWED TO A DEALER-ATCHLEY FORD IN OMAHA. THEY SAID COULD FIND NO PROBLEM AND STARTED FOR THEM OK. HAS HESITATED TWICE SINCE THEN BUT NOT STALLED. TOLD BY ATCHLEY MECHANIC EXPLORER DOES NOT HAVE IGNITION PROBLEM. CLAIMED TO BE NO ERROR CODES IN PROCESSOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898381October 29, 2001
STEERING:RACK AND PINION
RACK AND PINION STEERING MOMENTARILY LOCKED UP WHILE MAKING A LEFT TURN. VEHICLE TAKEN TO DEALER, AND HAD RACK AND PINION REPLACED. CURRENTLY, IT WAS MAKING NOISE WHENEVER A TURN WAS BEING MADE. DEALER UNABLE TO LOCATE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753656October 25, 2001
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
REAR WIPER MOTOR FAILED AT APPROXIMATELY 25,000 MILES. REPLACEMENT MOTOR FAILED IN LESS THAN TWO WEEKS. DEALER ACKNOWLEDGED THAT THERE IS A KNOWN PROBLEM WITH EXPLORER REAR WIPER MOTOR FAILURES BUT STATED THAT FORD HAS NOT ACKNOWLEDGED THE PROBLEM NOR HAVE THEY MADE A REDESIGNED WIPER MOTOR AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753587October 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CONTINUES TO STALL WHEN DRIVING AT SPEEDS OF 30 MPH. I AM CONCERNED FOR MY SAFETY AND THAT OF MY PASSENGERS EVERYDAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753444October 19, 2001
POWER TRAIN:AXLE ASSEMBLY
I FEEL THIS SUV IS VERY UNSAFE FORD AND DEALERSHIP STATE OTHERWISE. NO SAFETY DEFECT RECORDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004722October 15, 2001
VISIBILITY:REARVIEW MIRRORS/DEVICES
DRIVER SIDE MIRROR VIBRATES AT SPEEDS 40MPH AND ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897779October 15, 2001
SUSPENSION:FRONT
WHEN BACK OUT THERE IS A POPPING NOISE COMING FROM FRONT TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563645October 10, 2001
FUEL SYSTEM, GASOLINE
CONSUMER STATED THAT THE FUEL PUMP FAILED THREE TIMES AND THE FUEL LINE HAD BROKE CAUSING, THE FUEL TO LEAK AND VEHICLE TO STALL. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897404October 5, 2001
STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING A BOLT CAME OUT OF STEERING COLUMN WHICH RENDERED STEERING TOTALLY INOPERATIVE. ALSO, IT DEACTIVATED AIR BAG . CONSUMER LOST CONTROL OF VEHICLE. CONTACTED DEALER, AND DEALER WAS NOT BEING COOPERATIVE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897409October 5, 2001
STRUCTURE:BODY:DOOR
DRIVER'S DOOR LOCK IS NO LONGER OPERATIONAL, KEY CODE AND KEY WILL NOT UNLOCK VEHICLE. NOR WILL INSIDE DOOR HANDLE WORK. CONSUMER IS CONCERNED IN CASE OF A ACCIDENT SHE WILL BE TRAPPED IN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752923October 4, 2001
TIRES:TREAD/BELT
TREAD SEPARATION OCURRED @ 55MPH WHILE DRIVING IN RAIN APPROX 5PM. TIRES HAVE ALWAYS BEEN MAINTAINED AT 35PSI (CHECKED 4 DAYS PRIOR TO INCIDENT). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896672September 21, 2001
STEERING:RACK AND PINION
RACK AND PINION STEERING FAILED. WHILE DRIVING WOULD FEEL LIKE VEHICLE HAD FLAT TIRES. WOULD HAVE TO OVERCOMPENSATE FOR STEERING. THE STEERING WAS VERY DIFFICULT TO CONTROL. TOOK VEHICLE TO AN INDEPENDENT MECHANIC, WHO INDICATED THERE WAS NO RACK AND PINION STEERING LEFT. *AK NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003921September 18, 2001
ENGINE AND ENGINE COOLING, POWER TRAIN
SUV SURGES WHEN BACKING BACK BOAT AND TRAILER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751995September 10, 2001
VEHICLE SPEED CONTROL
ENGINE GOES DEAD ON ACCELERATION. VEHICLE WILL COMPLETELY SHUT DOWN AND MUST BE RESTARTED. IT IS OFTEN LONG PERIODS OF TIME BETWEEN REPAIR VISIT AND NEXT FAILURE. TO DATE THIS IS STILL OCCURRINA AND IS A VERY DANGEROUS CONDITION. THE POTENTIAL OF CASING A SERIOUS ACCIDENT IS VERY LIKELY. THIS HAS HAPPENED NUMEROUS TIMES WHEN PULLING OUT INTO THE TRAFFIC FLOW.THIS HAS BEEN REPORTED NUMEROUS TIMES AND I HAVE DOCUMENTATION WERE THE PROBLEM HAS BEEN WORKED ON SINCE 8-26-99. FAILURES ARE SPORADIC AND TO DATE THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM AND UNABLE TO REPAIR. THE DEALER HAS BEEN COOPERATIVE HOWEVER THAT HAVE NOT BEEN ABLE TO REPAIR. THEY HAVE REPLACED INTAKE MANIFOLDS, CHECKED FUEL PUMPS, TIMING CHAIN TENSIONER AND MANY OTHER THINGS BUT HAVE NOT BEEN ABLE TO CORRECT THE PROBLEMT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895912September 6, 2001
AIR BAGS:FRONTAL
VEHICLE INVOLVED IN A FRONTAL COLLISION WITH A PHONE POLE AT 35 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751572September 3, 2001
TIRES
4 SETS OF TIRES WITHIN 50,000 MILES. *AK (TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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