Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#558628January 3, 2001
TIRES:TREAD/BELT
WHILE DRIVING IN HEAVY TRAFFIC THE LEFT REAR GOODYEAR WRANGLER TIRE BLEWOUT CAUSING THE VEHICLE TO VEER SHARPLY TO THE SIDE, THE TREAD SEPARATED AND THE TIRE COMPLETELY DISITEGRATED, CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877297January 3, 2001
VEHICLE SPEED CONTROL
VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY WHILE SPEED CONTROL WAS ACTIVATED. DRIVER HAD TO SHUT VEHICLE OFF TO STOP. DEALER HAS BEEN NOTIFIED.*AK THERE IS A RECALL (00V422) REGARDING THE PROBLEM THE VEHICLE IS EXPERIENCING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877243January 2, 2001
TIRES:TREAD/BELT
CONSUMER NOTICED GOODYEAR WRANGLER RT-S TIRES MAKING AN ODD NOISE, REPLACED TIRES DUE TO TIRES BEGINNING TO SPLIT, TIRE SIZE P235/75R15, DOT M6HLTB1R286. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558871January 1, 2001
TIRES:TREAD/BELT
ALL FOUR TIRES HAD VISIBLE CRACKS AT THE TREAD SIDEWALL, CONSUMER REPLACED ALL FOUR TIRES AND THEY WERE NOT INCLUDED IN RECALL, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558661January 1, 2001
TIRES:TREAD/BELT
WHILE DRIVING THE DRIVERS SIDE REAR FIRESTONE WILDERNESS TIRE SEPARATED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE WHICH QUICKLY VEERED UNCONTROLLABLY FROM THE LEFT LANE ACROSS THE RIGHT LANE AND ROLLED OVER 5 TIMES DOWN AN EMBANKMENT, THE DRIVER SUSTAINED CRACKED COLLARBONE, INJURIES TO HIS CHEST AND NECK AND HEADACHES, THE FRONT PASSENGER WAS KNOCKED UNCONSCIOUS DURING THE ACCIDENT AND SUFFERED INJURIES TO HER CHEST, ARMS AND LEGS, THE REAR PASSENGER SUFFERED THE MOST INJURIES, SHE LOST THE USE OF HER RIGHT ARM AND HAND PERMANENTLY SIGNIFICANTLY IMPAIRING HER QUALITY OF LIFE, THE DOCTORS HAVE RECOMMENDED AMPUTATION ABOVE THE ELBOW SINCE IT IS NONFUNCTIONAL. NLM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#738578January 1, 2001
TIRES
WE HAVE HAD THREE INSTANCES OF THE FRONT TIRES GOING FLAT OVERNIGHT. THE LEFT FRONT TIRE WENT FLAT LAST NIGHT AND UPON CLOSER EXAMINATION IT WAS NOTED THAT THE TREAD IS SEPARATING FROM THE TIRE FOR A DISTANCE OF APPROXIMATELY 5 TO 6". NO ACCIDENTS HAVE OCCURRED TO THIS POINT BUT THE VEHICLE WILL NOT BE DRIVEN ON THE HIGHWAY AND WILL RECEIVE VERY LIMITED USE (UNTIL THESE TIRES ARE REPLACED) IN VIEW OF WHAT'S HAPPENED WITH OTHER FIRESTONE TIRES.*AK (DOT NUMBER: W2UUIPO217 TIRESIZE: P225/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738472December 29, 2000
VEHICLE SPEED CONTROL:LINKAGES
LIGHT SWITCH ASSEMBLY ON T CRUISE CONTROL ON THE STEERING COLUMN HAS FAILED TWICE IN LESS THAN 12 MONTHS. DO NOT BELIEVE THIS SHOULD BE HAPPENING & COULD CAUSE PROBLEM WHEN DRIVING AT NIGHT TRYING TO FIGURE OUT WHICH SWITCH TO USE.--*AK (TIRESIZE: 235/75R15)( DOT NUMBER: TIRE SIZE: 235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877201December 29, 2000
TIRES:TREAD/BELT
HAD JUST LEFT JOB SITE AND NOTICED TIRE WAS GETTING LOW. PULLED INTO A TIRE RETAILER & TIRE WAS CHECKED. WAS INFORMED THAT RIGHT REAR TIRE WAS BAD. WAS SEPARATING WHERE TREAD MET SIDWALL. STEEL BELT WAS SHOWING. STILL HAS TIRE. GOODYEAR, WRANGLER RT/S, 0235/75R15 WITH 60,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877202December 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, VISIBILITY:REARVIEW MIRRORS/DEVICES, ELECTRICAL SYSTEM:IGNITION:MODULE, STEERING:HYDRAULIC POWER ASSIST:PUMP, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE EXPERIENCED SEVERAL ENGINE PROBLEMS, CONSUMER STATED THAT THE ENGINE SOUNDED LIKE NO OIL WAS IN IT WHEN STARTED, DEALER HAS REPLACED GASKETS, UPPER INTAKE CAM TENSIONER THREE TIMES, AND THERE WAS A COOLANT LEAK. LEFT FRONT DOOR HINGE REPLACED, IT WAS MAKING NOISE. POWER STEERING PUMP WAS REPLACED, IT WAS NOISY WHEN TURNING THE WHEEL. VANITY MIRROR ON DRIVER'S SIDE WOULD NOT CLOSE ALL THE WAY AND POPPED WHEN OPENED, DEALER REPLACED IT. THE RIGHT FRONT OF THE VEHICLE WAS LOWER THAN THE LEFT FRONT. BRAKES WERE SQUEAKY, DEALER REPLACED FRONT BRAKE PADS AND TURNED ROTORS. A TAP NOISE WAS HEARD WHILE PLAYING CD'S. VEHICLE EXPERIENCED SEVERAL TRANSMISSION PROBLEMS, WHILE GOING OVER BUMPS AND RAILROAD TRACKS, TRANSMISSION JUMPED OUT OF GEAR, DEALER INTALLED OVERHAUL KIT BECAUSE THE CLUTCH HAD BURNED. 4 WHEEL DRIVE WAS INOPERABLE AND MADE A RUBBING/GROAN NOISE, WHEN REVERSING AND PUTTING INTOR DRIVE, CONSUMER HEARD POPPING NOISE, DEALER REPLACED REAR TRANSFER CASE FLANGE AND REMOVED DRIVESHAFT. VEHICLE WOULD NOT START, IT WOULD TURN OVER, DEALER FOUND THE PCM WAS NOT WIRING, DEALER REPLACED PCM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558349December 28, 2000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THE HOOD LATCH ON THE VEHICLE IS TOO WEAK RESULTING IN THE HOOD OPENING WHILE DRIVING CAUSING DAMAGE TO THE VEHICLE, THE 1998 EXPLORER HAS BEEN RECALLED FOR THE DEFECTIVE HOOD LATCH, HOWEVER THE 1997 MODEL IS NOT INCLUDED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558370December 28, 2000
TIRES:TREAD/BELT
THE REAR FIRESTONE WILDERNESS AT P 235/75R15 TIRE TREAD DISINTEGRATED, TIRE WAS NOT INCLUDED IN THE RECALL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877168December 28, 2000
VEHICLE SPEED CONTROL
IDLE AIR CONTROL VALVE HAS FAILED TWICE , ONLY LASTED ABOUT 20,000 MILES.THIS CAUSED VEHICLE TO STALL WHEN APPLYING ACCELERATOR PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876965December 26, 2000
VEHICLE SPEED CONTROL
WHILE COMING TO A STOP, CONSUMER APPLIED BRAKES AND VEHICLE REVVED AND WENT FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738211December 23, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A YEAR AGO MY DOOR LOCKS STARTED TO CYCLE UP AND DOWN WITHOUT MY HELP. THE DEALER REPLACED THE MODULE BUT IT CONTINUES TO DO IT BUT ONLY ABOUT ONCE A MONTH. IT IS HARD TO TAKE IT IN WHEN IT IS HAPPENING BECAUSE IT STOPS AND DOES NOT DO IT AGAIN FOR A LONG TIME. AT TIMES IT WILL GO ON FOR 10 MINUTES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738118December 21, 2000
TIRES:TREAD/BELT
HAVE A SPLIT LOCATED BETWEEN THE CENTER TREAD THAT IS VERTICAL BETWEEN THE TREAD BUT NOT IN THE THICK PART OF THE TREAD. *AK (DOT NUMBER: W2HL TIRESIZE: P23575R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738076December 20, 2000
TIRES:TREAD/BELT
TIRES BUILT IN JOLIETE QUEBEC NOT SUBJECT TO RECALL BUT ALL 4 SHOWED TREAD SEPARATION AT TREAD/SIDEWALL MEETING POINT. FORD DEALER DETERMINED TIRES UNSAFE AND REPLACED ALL 4 TIRES W/O CHARGE AFTER FIRESTONE REFUSED.*AK (DOT NUMBER: VN TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876791December 20, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
SOMETIMES WHEN TURNING A CORNER GAS PEDAL WILL GET STUCK. ONLY WAY TO GET IT BACK UP IS TO BANG ON IT OR TURN OFF VEHICLE. CONSUMER FEELS THIS IS VERY UNSAFE. IT SEEMS TO HAPPEN EVERY 6 WEEKS. *AK IT OCCURS BOTH ON DRIVING STRAIGHT AND TURNING CORNERS, AS WELL AS AT HIGH AND LOW SPEEDS.. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876755December 19, 2000
TIRES:TREAD/BELT
AFTER SEEING BACK TIRE ON DRIVER'S SIDE SEPARATING TO THE POINT WHERE CONSUMER SEES WIRES IN TIRES, AND TREAD SEPARATING, CALLED DEALER OF FIRESTONE, AND WAS TOLD THAT HE HAS TO SPEAK WITH DEALERSHIP WHERE HE PURCHASED VEHICLE. ALSO, THAT IF HIS TIRE WAS NOT ON RECALL HE WOULD HAVE TO PAY FULL PRICE FOR REPLACEMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785119December 18, 2000
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE TRAVELING DOWN A HILL AND LETTING OFF THE GAS, THE TRANSFER CASE MAKES A GRINDING SOUND, DEALER STATED THAT THE TRANSFER CASE IS DEFECTIVE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558506December 18, 2000
TIRES:TREAD/BELT
CONSUMER PURCHASED FIRESTONE WILDERNESS AT TIRES THAT WERE NOT PART OF THE RECALL 00T005, HOWEVER TIRES SHOWED SIGNS OF TREAD SEPARATION AND REPLACED THEM WITH PATHFINDER RADIAL, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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