Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#835223April 7, 1999
VEHICLE SPEED CONTROL
CONSUMER EXPERIENCING ONGOING, INTERMITTENT PROBLEM WITH VEHICLE ACCELERATING WITHOUT CAUSE. CONSUMER HA CRUISE CONTROL DISCONNECTED WHICH STOPPED VEHICLE FROM ACCELERATING. PART IS AVAILABLE FOR INSPECTION IF NEEDED. DEALER NOTIFIED AND INFORMED CONSUMER THAT NOTHING WOULD BE DONE UNLESS COST GOES TO CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705317April 6, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
LEAVES/PINE NEEDLES/DUST, ETC. COLLECTS IN AIR INTAKE; RESISTOR ON BLOWER MOTOR IGNITES MATERIAL. WHEN MATERIAL REACHES HIGH ENOUGH TO CONTACT RESISTOR. NO WAY FOR AVERAGE CONSUMER TO CLEAN OUT MATERIAL. DEALER IN HOUSTON HAD TO REMOVE PARTS, INCLUDING A METAL COWLING TO CLEAN OUT MATERIAL. HEAVY SMOKE FILLED PASSENGER COMPARTMENT WITH MY WIFE, BABY AND I INSIDE. I SMELLED BURNING LEAVES ABOUT 3 MINUTES AFTER STARTING CAR, BUT IN HOUSTON, THE SMELL IS NOT UNCOMMON. AFTER ABOUT 5 MINUTES, I NOTICED SMOKE. ABOUT 1 MINUTE LATER, I STOPPED, SHUT OFF THE CAR, AND EXTINGUISHED THE SMOKE. DIDN'T WAIT TO SEE FLAMES. THE DEALER THEN CLEANED OUT THE MATERIAL, BUT SAID NO RECALLS HAD BEEN ISSUED, DESPITE THE RECENT NEWS STORIES AND ADMISSION OF THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#544808April 5, 1999
VEHICLE SPEED CONTROL:CABLES
ACCELERATOR PEDAL STUCK THREE TIMES WHILE USING CRUISE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705109March 30, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
SMOKE AND ODOR FROM THE HEATER SYSTEM. SMELLS LIKE BURNING LEAVES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705051March 29, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE GAS CYLINDER ATTACHMENT BRACKETS PULLED AWAY FROM THE TOP OF THE LIFTGATE. NEITHER DEALER(HUB CITY FORD, CRESTVIEW, FLORIDA OR FORD MOTOR CUSTOMER ASSISTANCE CENTER, WILL FIX THE PROBLEM. I NEVER RECEIVED A RECALL ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835819March 12, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ONLY ENGAGES IN PARK AND REVERSE. SEVERAL ATTEMPTS TO REPLACE CONVERTER RESULTED IN COMPLET TRANSMISSION FAILURE. THE TRANSMISSION IS BEING REPLACED. THE PROBLEM WAS REPORTED TO THE MANUFACTURER. MANUFACTURE DOES NOT ACKNOWLEDGE A PROBLEM WITH THE EXPLORER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#544331March 11, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE EMITS SMELL/SMOKE IN VENTILATION SYSTEM UPON START UP OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704218March 9, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAD THE HEATER/DEFROSTER ON WHEN I SMELLED SOMETHING BURNING. THEN SMOKE POURED OUT OF THE VENTILATION SYSTEM INTO THE CAR. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR AND ROLLED DOWN THE WINDOWS. I SAW A GAS STATION SO I STARTED UP THE CAR AND PULLED INTO THE GAS STATION. I TOLD THEM THE PROBLEM AND THEY SAID IT SOUNDED LIKE THE HEATING COIL HAD BURNT OUT BUT THEY DID NOT HAVE TIME TO CHECK IT OUT. I TRIED THE HEATER A FEW DAYS LATER AND A BURNING SMELL CAME OUT OF THE VENTILATION. I HAVE NOT PUT ON THE HEAT SINCE THEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#704026March 4, 1999
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FEMALE SIDE OF THE MIDDLE REAR SEATBELT FAILED UNDER THE 5/50,000 RESTRAINT WARRANTY. SEAT BELT HAS BEEN ON BACK ORDER FROM ASHLEY FORD IN NEW BEDFORD, MA AND UPGRADED TO VEHICLE INOPERATIVE ORDER STATUS SINCE 9/9/98. PART IS STILL NOT AVAILABLE. HAVE TO USE REAR SEAT AND CAN NOT BUCKLE CHILD IN MIDDLE REAR SEAT. THAT OCCUPANT MUST REMAIN UNBUCKLED. THIS IS A VIOLATION OF MASSACHUSETTS STATE LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835407March 2, 1999
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PARKING IN DRIVEWAY, VEHICLE SUDDENLY ACCELERATED. DRIVER APPLIED THE BRAKES WHICH MALFUNCTIONED, CAUSING AN ACCIDENT. HAS NOT YET BEEN INSPECTED. CAUSE UNKNOWN. *AK *ML
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#703952March 2, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DEBRIS HAS BEEN SUCKED INTO THE AIR CHAMBER BY THE HEATER/ AIR CONDITIONER. BECAUSE THE FAN MOTOR SPEED IS CHANGED BY VARIOUS SIZED RESISTORS IN THIS CHAMBER, WHEN THE FAN OPERATED AT LOW SPEED, IT HEATED THE RESISTORS AND CAUGHT THE DEBRIS ON FIRE, WITH SMOKE POURING OUT OF THE VENTS, NEARLY BLINDING ME THE DRIVER AND BURNING MY LUNGS. THE DEALERSHIP INDICATED THAT I NEEDED TO CLEAN OFF THE CAR TO PREVENT THIS, AND I PAID FOR REPAIRS. CERTAINLY THERE ARE OTHER MEANS TO VARY A FAN SPEED, LIKE MULTIPLE WINDING MOTORS. FORTUNATELY THERE WERE NO INJURIES, BUT THE POTENTIAL WAS THEIR TO CAUSE INJURY OR BURN UP THE EXPLORER.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#703869March 1, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
BURNING LEAF SMELL AND SMOKE CAME OUT OF ALL OF THE DASH VENTS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#703909March 1, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FAN/HEATER WHEN USED ON PANEL, SMELLS LIKE SOMETHING IS BURNING, IF USED AS DEFROST OR FLOOR I DON'T NOTICE THE SMELL AS MUCH. ONCE THERE WAS SMOKE COMING OUT OF THE VENTS, WE TURNED IT OFF AND IT STOPPED. A MECHANIC CHECKED IT FOR US AND COULDN'T FIND ANY SMOKE. IT HASN'T SMOKED SINCE THEN, BUT IT CONTINUES TO SMELL LKIE SOMETHING IS BURNING IF WE USE THE PANEL VENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703809February 27, 1999
VEHICLE SPEED CONTROL
ON 4 DIFFERENT OCCASIONS FEB 9,15,19,26 1999 THE FORD EXPLORER ACCELERATOR ENGAGED ITSELF, 3 TIMES WHILE COMMUTING ON ROAD APPROX. 30 MILES PER HOUR. EACH TIME THE RPM WAS OVER 4. QUICK ACTION BY DEPRESSING THE BRAKE PEDAL WHICH HALTED THE ACCELERATION, WHICH WAS A POTENTIAL FOR DISASTER. THE 4TH TIME HAPPEN WHEN FROM A PARKING STARTUP, (WITHOUT TOUCHING THE ACCELARATOR) THE GAS PEDAL ENGAGED ITSELF, LUCKLY WHILE SITTING IN FRONT OF A MAJOR SHOPPING MALL GLASS PLATE WINDOW THE THE WASN'T IN MOTION. SO WITH THE DEPRESSING OF THE BRAKE PEDAL IT DISENGAGED THE ACCELARATOR. I'VE CONTACTED THE FORD CAR DEALER WITHIN MY AREA FOR SERVICE CHECK AND ADDRESS THIS PROBLEM. A DIAGNOSTIC WAS DONE WITH NO INDICATIONS OF NOTED PROBLEMS. IT WAS SUGGESTED THAT IT COULD BE THE CRUISE CONTROL CERVIAL, WHICH COULD BE REPLACED FOR $275.00. PLEASE CONTACT ME ASAP FOR FURTHER GUIDANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835205February 24, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHEN VENTILATION BLOWER/FAN IS TURNED ON, IT STARTS SMOKING AND FAN CANNOT BE OPERATED WHILE DRIVING. DEALER AND MANUFACTURER CONTACTED AND CANNOT REMEDY THE PROBLEM. ARE NOT AWARE OF AN INVESTIGATION THAT WAS BROADCASTED. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703697February 24, 1999
ELECTRICAL SYSTEM
ELECTRICAL BURNING SMELL DETECTED WHEN AC/HEATER ON; TOOK CAR IN FOR SERVICING. DEALER FOUND NOTHING. CAR CONTINUES TO HAVE INTERMITTENT ELECTRICAL BURNING ODOR COMING FROM VENTS. IT SMELLS EXACTLY LIKE A WIRE SMELLS WHEN IT BURNS AND THEN SHORTS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703698February 24, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, STRUCTURE:BODY:TRUNK LID
THE DEALERSHIP SAID IT WAS LEAVES IN THE BLOWER. THEY WOULD HAVE TO TAKE APART THE DASH AND CHARGE ME. DO I HAVE ANY RECOURSE AGAINST THE DEALER AND MANUFACTURER FOR THIS SAFETY HAZARD. I FEAR THE VEHICLE WILL IGNITE BECAUSE THE SMOKE IS VERY HEAVY AND BILLOWING OUT FROM THE INTERIOR VENTS AND EXTERIOR IN FRONT OF THE WINDSHIELD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#703654February 23, 1999
UNKNOWN OR OTHER
THE FLOORMAT ON THE DRIVERS SIDE CAN EASILY SLIP IN FRONT OF THE ACCELERATOR PEDAL AND RESULT IN FULL THROTTLE. THE FIRST TIME THIS HAPPENED I THOUGHT I WAS GOING TO CRASH AND ENDED UP SLIPPING THE IGNITION INTO NEUTRAL AND SHUTTING OF ENGINE IN TRAFFIC. IT STILL HAPPENS OCCASIONALLY, BUT I KNOW TO CHECK THE FLOORMAT. I SAW IN THE USA TODAY THAT YOU WERE LOOKING AT STICKING THROTTLES IN FORD EXPLORERS AND THOUGHT MY EXPERIENCE MIGHT BE RELEVANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703665February 23, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SMOKE IN A/C VENTS REPORTED TO FORD IN 1996 - MECHANIC WROTE THAT "THIS SITUATION MAY RESULT IN FIRE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703578February 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT BRAKE ROTORS HAD MINOR WARPAGE AT 10,000 MILES AND WERE SERVICED BY FORD, THE PROBLEM OCCURRED AGAIN AT ABOUT 40,000 MILES. THE FRONT PADS WERE REPLACED WITH CARBON/METALLIC TYPE. UPON BRAKEING DOWN A 1000 FOOT HIGH HILL ,THE BRAKES GOT HOT, BUT WORKED OK FOR TWO DAYS. AFTER THIRD NIGHT RADIAL CRACKS DEVELOPED, RENDEING BRAKES UNUSABLE DUE TO EXTREME VIBRATION UPON USE. FORD DEALER UNCOPERATIVE, SAID NOT A WARRANTY OR RECALL ISSUE, THAT THE ROTORS ROUTINELY WARPED AND CRACKED UPON GETTING HOT. I HAVE NEVER EXPERIENCED STRUCUTRAL CRACKING TO THIS EXTENT ON OLD CORVETTE ROTORS OPERATED IN A SIMILAR MANOR. THIS ROTOR FAILURE COULD BE LIFE THREATENING TO A LESS SKILLED DRIVER. RECOMMEND AN INVESTIGATION OF METALLURGY OF ROTOR MATERIAL AND OR CASTING PROCEDURE AND DESIGN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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