Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#8001107December 27, 2001
AIR BAGS:FRONTAL
VEHICLE WAS HIT IN A 45MPH ZONE. VEHICLE FLIPPED OVER AND SLID INTO A DITCH WITH FRONT HITTING A TREE. FRONT DRIVER'S/ PASSENGER'S AIR BAGS DIDN'T DEPLOY. NO CONTACT HAS BEEN MADE WITH MANUFACTURER. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8000901December 18, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL BROKE WHILE DRIVING. DEALER AND THE MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755793December 18, 2001
ENGINE AND ENGINE COOLING:ENGINE
FORD REPLACED THE GASKET THE FIRST TIME BUT NOW REFUSES TO DO SO. MANUFACTURER'S. DEFECT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755712December 16, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING, ATTEMPTED TO DEPRESS ACCELERATOR PEDAL AND NOTICED IT HAD FALLEN LOOSE AND WAS DANGLING BY THE ACCELERATOR CABLE. THE ACCELERATOR PEDAL BRACKET HAD BROKEN OFF (SEPERATED) FROM THE FIREWALL/DASH PANEL. NOTICED TWO HOLES IN DASH PANEL WHERE THE BRACKET HAD BEEN SPOT WELDED. SEE NHTSA #SB616531.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785820December 14, 2001
TIRES
DRIVER LOST CONTROL OF CAR DUE TO TIRE TRACTI0N DURING INCUMBIENT WEATHER. DRIVER STATED THAT TIRES WERE BRAND NEW BF UNIROYAL TIRE PAW TIRES DOTP235/75R15SL SIZE 15X7 PURCHASED NEW DUE TO FIRESTONE RECALL.CONSUMER WANTS TIRES REPLACED WITH A BETTER BRAND AT NO COST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000705December 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER COMING OFF A HIGHWAY STOPPED AT A RED LIGHT, TRIED TO AVOID HITTING ANOTHER VEHICLE, AND RED LIGHT CAME ON DASHBOARD. TOOK VEHICLE TO DEALER, WHERE THEY SAID THAT TRANSMISSION HAD BROKEN DOWN. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000706December 13, 2001
SUSPENSION:FRONT
WHILE DRIVING ABOUT 70-80 MPH VEHICLE WILL START VIBRATING WITHOUT ANY NOTICE. CONSUMER HAD REPLACED FOUR SETS OF TIRES, AND HAD AN ALIGMENT DONE ON VEHICLE. BUT, VIBRATION STILL CONTINUED. DEALER COULD NOT DETERMINE WHAT WAS CAUSING VIBRATION. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000707December 13, 2001
SUSPENSION:FRONT:SHOCK ABSORBER, TIRES, WHEELS
CONSUMER HAD EXPERIENCED SOME PROBLEMS WITH SUSPENSION. HAD TO REPLACE SHOCKS AND TIRES. CURRENTLY, DEALER INDICATED THAT WHEELS NEEDED TO BE REPLACED ALSO TO CORRECT THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000708December 13, 2001
UNKNOWN OR OTHER
WHILE DRIVING AROUND ENGINE CHECK LIGHT CAME ON DASHBOARD. TOOK VEHICLE TO DEALER FOR A TUNE-UP TO CORRECT THE PROBLEM, BUT DID NOT HELP, ENGINE CHECK LIGHT STILL POPPED UP. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755517December 11, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STRUCTURE:BODY:DOOR, SEATS:FRONT ASSEMBLY:RECLINER
ELECTRICAL PROBLEMS WITH THE ELECTRIC DOOR LOCKS ON DRIVERS SIDE HAS BROKE 3 TIMES. GAS PEDAL SHEARED OFF WHILE DRIVING DOWN THE ROAD. HEATER WENT OUT; MECHANIC SAID THERE WAS A 1997 FORD PART ON THE 1998 TRUCK. FACE PLATE FOR THE RADIO, TIME IS OUT. LEVER FOR THE PASSENGER SEAT BROKE OFF. ALL OF THIS HAPPENED AT 25,000 MILES. THIS IS THE FIRST FORD I EVER OWNED AND UNFORTUNATELY THE LAST!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899960December 7, 2001
SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER STATED VEHICLE EXPERIENCD PREMATURE WEAR OF THE FRONT BALL JOINTS AND TIE RODS, DEALER HAS BEEN NOTIFIED. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755294December 4, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
THIS IS THE SECOND TIME THIS COMPONENT HAS BEEN REPLACED. ORIGINAL COMPONENT WAS REPLACED IN JUNE, 1999, AT 18,000 MILES. VEHICLE IS BASED IN A DRY CLIMATE AND WINDSHIELD WIPER IS RARELY USED. FAILURE OCCURS WITHOUT WARNING. FAILURE OF WIPER MOTOR COMPROMISES REARWARD VISIBILITY IN INCLEMENT WEATHER. DEALER ADVISES PREMATURE FAILURE OF THIS COMPONENT IS COMMON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899693November 30, 2001
VEHICLE SPEED CONTROL
WHILE VEHICLE WAS MOVING IN REVERSE AT AN UNKNOWN SPEED ENGINE SUDDENLY ACCELERATED, AND CRASHED INTO A PARKED BUS. VEHICLE ACCELERATED TO AN UNKNOWN SPEED, AND TRAVELED APPROXIMATELY 15 FEET BEFORE THE CRASH. VEHICLE HAS NOT BEEN EXAMINED BY A MECHANIC TO DETERMINE CAUSE OF THE PROBLEM. CONSUMER EXPERIENCED BACK PAINS SINCE THIS INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755119November 30, 2001
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:LEAF
WE TOWED A BOAT WITHIN THE VEHICLE SPECS, WHICH CAUSED THE LEAF SPRINGS IN THE BACK TO FAIL. FORD HAS TO THIS POINT REFUSED TO ACKNOWLEDGE THAT THERE IS ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE RIDES THREE INCHES LOWER IN THE REAR THAN IN THE FRONT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755029November 28, 2001
ELECTRICAL SYSTEM:IGNITION
STALLING - FORD SAYS IT'S NOT THEIR RESPONSIBILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755030November 28, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754685November 19, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL BROKE AWAY FROM FRAME WHILE DRIVING ON THE FREEWAY AND WENT UNDER THE BRAKE PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754631November 16, 2001
SEATS:FRONT ASSEMBLY:RECLINER
THE SEAT LEVER BROKE, WHERE DO I COMPLAIN TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754509November 14, 2001
SUSPENSION:FRONT
CAR DRIVING40 MPH ON STRAIGHT, WET, CEMENT TERRAIN, DURING DAYLIGHT HOURS. DRIVER ATTENTIVE WITH HANDS AT 10 & 2 POSITION BEGINNING TO ACCLERATE. BACK WHEELS OF VEHICLE BEGIN TO SHIMMY, SHAKE. FRONT OF VEHICLE BEGINS TO VEER LEFT. DRIVER STEERS CAR AWAY FROM CEMENT EMBANKMENT, LEFT TIRE GOES SLIGHTLY UP EMBANKMENT, NO COLLISION. CAR STRAIGHTEND OUT, DRIVER BEGINS TO ACCLERATE AGAIN CAR VEERS SHARP RIGHT HITS EMBANKMENT HEAD ON, VEHICLE DOES COMPLETE ROLLOVER. TIE ROD COMPLETELY SEVERED. BOTH TIMES CAR VEERED DRIVER ATTEMPTED TO CORRECT CAR, BUT UNABLE TO STEER VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#898927November 8, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE DRIVING, VEHICLE WILL UNEXPECTEDLY ACCELERATE TO VERY HIGH RPMS WITHOUT WARNING. PROBLEM OCCURS WHEN VEHICLE STOPS AT TRAFFIC LIGHTS, WHEN BRAKES ARE APPLIED, AND ALSO WHEN IN REVERSE. VEHICLE IS NOISY AND LOCKED IN 4X4 WITH O/D LIGHT BLINKING, DEALER COULD NOT DUPLICATE PROBLEM, CAUSE UNKNOWN. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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