Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#8003313January 31, 2002
VISIBILITY:GLASS, SIDE/REAR
WHILE VEHICLE WAS PARKED TAILGATE WINDOW BLEWOUT. DEALER REPLACED IT UNDER WARRANTY. ON 30.JAN.2002. WHILE VEHICLE WAS PARKED TAILGATE WINDOW BLEWOUT AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003334January 31, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
HEATER/DEFROSTER CONTROL IS NO LONGER WORKING. TOOK VEHICLE TO DEALER, AND INFORMED CONSUMER THAT HEATER BOX NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003336January 31, 2002
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO LIGHTS GO OUT INTERMITTENTLY. VEHICLE NOT TAKEN TO DEALER YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785863January 30, 2002
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
CONSUMER STATED THERMOSTAT AND VALVEBODY GASKET FAILED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003228January 30, 2002
SUSPENSION, TIRES
WHILE DRIVING 35-40 MPH IT STARTED TO SNOW REAR OF VEHICLE TWISTED A BIT, THEN STARTED TO SPIN SIDEWAYS. VEHICLE ROLLED OVER, AND LANDED ON PASSENGER'S SIDE. DRIVER'S REAR TIRE WAS FLAT. DAMAGE TO VEHICLE WAS $ 5000.00. NO INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003244January 30, 2002
AIR BAGS:FRONTAL
ROLLOVER ACCIDENT AT 35-40 MPH, AND NEITHER AIRBAG DEPLOYED. VEHICLE HAD STARTED TO TWIST. THEN, STARTED TO SPIN SIDEWAYS, AND ROLLED OVER, LANDING ON PASSENGER'S SIDE. DAMAGE TO VEHICLE WAS $ 5500.00. NO INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#757140January 21, 2002
SUSPENSION:FRONT
TOOK EXPLORER IN TO LOCAL FORD DEALER TO HAVE FIRESTONE WILDERNESS AT TIRES REPLACED PLUS A WHEEL ALIGNMENT DONE. DEALER SAID THAT ALIGNMENT COULD NOT BE DONE UNTIL BOTH FRONT TIE-ROD ENDS WERE REPLACED. SAID THAT TIE-RODS WERE GOOD ENOUGH FOR YEARLY AUTO INSPECTION BUT NOT FOR LONG. I HAD THEM REPLACED BUT THOUGHT THAT REPLACEMENT AT 30,000 MILES WAS A LITTLE PREMATURE. AFTER LOOKING AT YOUR COMPLAINT DATABASE, I NOTICED THAT OTHERS HAD REPORTED TIE-ROD AND BALL JOINT FAILURES ON THE '98 EXPLORER'S SO I THOUGHT I SHOULD SEND MINE IN ALSO EVEN THOUGH NO ACCIDENT OCCURRED AND IT MAY NOT ACTUALLY BE CONSIDERED A SAFETY DEFECT. THIS TRUCK HAS NEVER BEEN TAKEN "OFF-THE-ROAD" EITHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004553January 18, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CAR KEEP STOPPING AND DYING, THE PLENUMS (FUEL INJECTOR) THAT MELTED AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563991January 17, 2002
TIRES:SIDEWALL
WHILE DRIVING ON FLAT TERRAIN, CONSUMER NOTICED GOODYEAR WRANGLER RT/S P235/75R15 TIRE BEGAN LOSING AIR, CONSUMER ATTEMPTED TO PUT AIR BACK IN TIRE, BUT NOTICED LARGE BUBBLES PROJECTING ON THE SIDE WALL, AND THAT THE INSIDE OF THE TIRE WAS SHREDDED, TIRE DEALER REFUSED TO REPLACE TIRE, CONSUMER STATED THAT THE TIRES HAD ONLY 600 MILES, GOODYEAR STATED THAT THE TIRE WENT BAD DUE TO LOW AIR PRESSURE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005945January 17, 2002
POWER TRAIN
VEHICLE MAKES LOUD CLUNK NOISE AND ACT AS IF IT HAS BEEN BUMPED FROM BEHIND, ACTION ASLO FELT IN THE BRAKE PEDAL AND RESULTING IN FORWARD MOTION. FORD INVOICE INDICATES CUSTOMER STATEMENT RESULTING IN R&R TRANSMISION AND OVERHAL, TO NO AVAIL. PROBLEM CAN NOT BE DETERMIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002361January 17, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN DEPRESSING THROTTLE PEDAL TO ACCELERATE THROTTLE PEDAL STICKS, CAUSING VEHICLE TO ACCELERATE. CONSUMER HAS TO APPLY FORCE TO GET THROTTLE TO RETURN TO NORMAL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756974January 17, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WHEN DRIVING ON HIGHWAY I WENT TO ADJUST THE DRIVERS SEAT RECLINER. THE RECLINER METAL LATCH BROKE OFF AND IN THE PROCESS THE DRIVERS SEAT WENT BACKWARDS AND ALMOST CAUSE ME TO GET INTO AN ACCIDENT. I WAS ABLE TO GET THE SEAT BACK INTO POSITION. I UNDERSTAND THAT FORD HAS CHANGED THE METAL THICKNESS ON THE RECLINER METAL LATCH ASSEMBLY BUT WON'T REPLACE IT AT NO CHARGE. COST CAN BE $50- $70 PLUS SERVICE CHARGE. I CONSIDER THIS A DEFECT AND SHOULD REPLACE AT NO CHARGE TO ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756810January 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TSB 99-14-02, REPAIR COST $799.40, REPAIR INCLUDES ADDING A JUMPER WHICH SHOULD BE CONSIDERED A MANUFACTURING FLAW AND THIS PROBLEM SHOULD BE LISTED AS A RECALL. THE COST FOR REAPIR SHOULD BE REFUNDED BY MANUFACTURER. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756581January 8, 2002
ENGINE AND ENGINE COOLING:ENGINE
REAR TIMING CHAIN FAILED AND CAUSED CYLINDER HEAD DAMAGE. NOT COVERED UNDER EXTENDED WARRANTY FOR FRONT TIMING CHAIN. THE VEHICLE LOST ALL POWER WHILE DRIVING 45MPH, STRANDING DRIVER AND SMALL CHILD. VEHICLE WAS TOWED TO DEALER. ENGINE WAS PULLED OUT OF TRUCK AND THE HEAD AND TIMING CHAIN REPLACED. COST WAS $2800. FORD GAVE "GOODWILL" WARRANTY OF 50%.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756590January 8, 2002
SEATS
WHILE DRIVING, THE LEFT SIDE DRIVER'S SEAT RETAINING BOLT (THAT HOLDS THE SEAT BACK TO THE BASE OF THE SEAT) SHEARED CAUSING THE SEAT BACK TO FALL BACKWARD INTO THE REAR SEAT. THE DRIVER FELL BACK ALSO CAUSING HIM TO RUN OFF THE EDGE OF THE ROAD. LOCAL DEALER HAS BEEN NOTIFIED AND WISHES TO CHARGE FOR A COMPLETE SEAT REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785616January 7, 2002
TIRES:TREAD/BELT
UPON INSPECTION OF TIRES, CONSUMER FOUND THAT TWO OF THE TIRES(FIRESTONE P225/70R155SL BSW A/S) HAD TREAD SEPARATION WITH THE STEEL BELTS PROTRUDING FROM THE EDGES, CONSUMER HAD ALL TIRES REPLACED WITH MICHELIN BRAND BEFORE THE FIRESTONE RECALL BEGAN, CONSUMER IS SEEKING REIMBURSEMENT FOR DEFECTIVE TIRES. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001363January 2, 2002
VEHICLE SPEED CONTROL
RECALL 00 V 422 000/THROTTLE: VEHICLE WOULD RUN ROUGH WHEN STARTING UP IN MORNING AND STALLED INTERMITTENTLY. DEALER AND MANUFACTURER WERE NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563913January 1, 2002
TIRES:TREAD/BELT
PRIOR TO RECALL, CONSUMER REPLACED THE FIRESTONE WILDERNESS AT TIRES, DUE TO TREAD SEPARATION, HOWEVER MONTHS LATER CONSUMER FINDS OUT THAT THERE IS A RECALL AND REFUNDS WERE BEING ISSUED, AND THE ONLY WAY THAT CONSUMER WOULD BE ELIGIBLE FOR A REFUND WOULD HAVE BEEN TO SAVE THE TIRES, CONSUMER NO LONGER HAS THE TIRES AS REQUIRED BY STATED LAW TO DISPOSE OF THEM PROPERLY, CONSUMER IS REQUESTING REIMBURSEMENT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001295December 31, 2001
SUSPENSION:FRONT
WHILE DRIVING COULD FEEL THE VEHICLE PULLING TO THE SIDE OF ROAD. HAD TAKEN VEHICLE TO DEALER, WHERE AN ALIGMENT COULD NOT CORRECT PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001296December 31, 2001
TIRES
TIRES HAD BEEN WEARING OUT FROM INSIDE OUT.HAD TAKEN VEHICLE TO DEALER FOR THE SITUATION, BUT DEALER SAID THAT PROBLEM WAS WITH TIRES THAT HAD NEED TO BE REPLACED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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