Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#8005927March 19, 2002
SUSPENSION:FRONT
ON GOING SQUEALING NOISE COMING FROM FRONT WHEELS WHILE DRIVING, VEHICLE HAS BEEN TO DEALER ON TWO OCCASIONS, AND THE PROBLEM HAS REOCCURRED. *AK CONSUMER WAS TOLD THAT THE NEW PARTS WOULD ELIMINATE THE NOISE, BUT IT HAS NOT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005294March 11, 2002
AIR BAGS:FRONTAL, STRUCTURE
WHILE DRIVING ON A WINDING ROAD AT 50 MPH DUE TO THE INSTABILITY, VEHICLE SUDDENLY ROLLED OVER, FLIPPING LEFT TO RIGHT AND CRUSHING THE ROOF THAT CAUSED SERIOUS INJURIES TO DRIVER AND PASSENGER SIDE OCCUPANTS, ALSO UPON IMPACT DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8005353March 11, 2002
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL MAKES A CLICKING NOISE AND VIBRATES FLOORBOARD. SOUND IN THE STEERING HAS PROGRESSED, AND HAS MORE PLAY SINCE PROBLEM OCCURRED. DEALER WAS NOTIFIED. PLEASE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759027March 7, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY CLIENT SUFFERED 3RD AND 4TH DEGREE BURNS OF RIGHT FOREFOOT AND TOES FROM EXTREME HEAT EMITTED BY VEHICLE'S MANUALLY CONTROLLED HEATER. THE HEATER VENT IS JUST INCHES ABOVE THE GAS PEDAL, DIRECTED AT DRIVER'S FOOT. BURN VICTIM REQUIRED SKIN GRAFTS, THEN 3 TOES AMPUTATED. OVER $400,000 IN MEDICAL BILLS AND TREATMENT. HEATER TESTED AT 180 DEGREES OVER THE GAS PEDAL. CLIENT'S FEET WERE NUMB DUE TO DIABETES, AND DIDN'T FEEL EXTREME HEAT WHILE DRIVING CAR ON HIGHWAY FOR 25 MILES OVER, 1/2 HOUR WITH HEATER ON. FORD SAYS "NO DEFECT" - OTHER EXPLORERS WITH SAME TEMP READINGS. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8005102March 6, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN CONSUMER WENT TO STEP ON THE GAS PEDAL THE VEHICLE WOULD NOT ACCELERATE.*AK CONSUMER STATES THE GAS PEDAL STICKS REQUIRING EXTRA PRESSURE WHICH RESULTS IN SUDDEN ACCLERATION WHEN THE PEDAL BREAKS FREE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004844March 1, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER STATED THE REAR SEAT BELT BEHIND DRIVERS SEAT BECOMES JAMMED AND WILL NOT RELEASE FROM RETRACTING MECHANISM, CAUSING THE SEAT BELT TO BECOME INOPERABLE.*AA *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004845March 1, 2002
SEAT BELTS:FRONT:RETRACTOR
REAR SEAR BELT BEHIND DRIVER'S SEAT DOES NOT RELEASE FROM RETRACKING MECHANISM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004713February 28, 2002
STEERING:RACK AND PINION, SUSPENSION
VEHICLE WAS APPROXIMATELY GOING 60MPH WHEN A LOSS OF STEERING CAUSED VEHICLE TO JERK SIDE TO SIDE AND ROLL OVER. METAL FATIGUE CAUSED THE HYDRUALIC RACK AND PINION TO BURST AND LEAK FLUID. THIS MANUFACTURER WAS NOTIFIED, AND VEHICLE WAS TOTALED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004650February 27, 2002
SUSPENSION, STRUCTURE:BODY
CONSUMER STATES THAT WHILE DRIVING, VEHICLE SUDDENLY EXPERIENCED A ROLLOVER, RESULTING IN MAJOR INJURIES TO PASSENGER AND DRIVER, THE ROOF CRUSHED IN ON THE PASSENGER AND BROKE HIS NECK, CONSUMER IS CONCERNED ABOUT THE DESIGN OF THE ROOF. *SLC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8004651February 27, 2002
AIR BAGS:FRONTAL
CONSUMER STATES WHILE DRIVING 50 MPH VEHICLE SUDDENLY ROLLED OVER MULTIPLE TIMES HAVING FRONTAL IMPACT, THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY, LEAVING BOTH DRIVER AND PASSENGER SERIOUSLY INJURED. *AK *YD
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8004667February 27, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK AND WITHOUT ANY WARNING VEHICLE JUMPED OUT OF GEAR INTO REVERSE AND ROLLED BACKWARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004577February 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WITHOUT WARNING ENGINE IS OVERHEATING AND CAUSED VEHICLE TO STALL TWICE.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004472February 25, 2002
AIR BAGS
UPON DRIVING VEHICLE CONSUMER FOUND THAT AIR BAG CONTAINS CORN STARCH AND TALCOM POWDER. THIS MADE AIR BAGS UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758499February 22, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
1998 FORD EXPLORER 4WD MILEAGE: 82000. THE PROBLEM JUST STARTED YESTERDAY. I NOTICED NO PROBLEMS WITH THE WAY THE VEHICLE DRIVES OR HANDLES...BUT THE 4WD HI AND 4WD LO LIGHTS ON THE DASHBOARD PERIODICALLY (EVERY 5 - 10 MINUTES) BLINK 5 TIMES SIMULTANEOUSLY. THE DASH IS NORMAL FOR 5 MINUTES, AND THEN THE LIGHTS BLINK AGAIN. THIS HAPPENS REPETITIVELY WHETHER DRIVING IN TOWN, ON THE HIGHWAY, ETC. I HAVE HAD THE VEHICLE IN 4WD AUTO THE WHOLE TIME. I HAVE NOT USED THE 4WD VERY MUCH AT ALL!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004006February 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING 40-45 MPH WHEN APPYLING THE BRAKES, THE BRAKES LOCKED UP CAUSING LOSS OF VEHICLE CONTROL. CONSUMER ALSO STATES THAT THE FRONT RIGHT WHEEL CAME COMPLETELY OFF AND THE TRUCK FLIPPED OVER CAUSING INJURIES TO THE PASSENGERS. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#758180February 13, 2002
CHILD SEAT:HARNESS BUCKLE:CONVERTIBLE
MY 20-MONTH-OLD DAUGHER CAN UNLATCH THE LOCK ON HER ROUNDABOUT CONVERTIBLE CAR SEAT (MODEL 161). SHE HAS DONE THIS SEVERAL TIMES WHILE RIDING IN THE CAR. TODAY, SHE UNLATCHED THE LOCK WHILE SITTING IN THE PARKED CAR. SHE TRIED TO GET OUT OF THE CARSEAT, BUT HER NECK GOT HUNG UP ON THE TOP LATCH. I IMMEDIATELY UNLATCHED THIS LATCH TO FREE HER FROM THE CAR SEAT. THIS COULD HAVE BEEN VERY DANGEROUS IF I HAD NOT ACTED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564252February 12, 2002
VEHICLE SPEED CONTROL
VEHICLE ACCELERATES WHILE CONSUMERS FOOT IS ON THE BRAKE PEDAL, IT WILL ACCELERATE WHEN GOING FORWARD AND WHEN GOING IN REVERSE WITH THE WHEEL TURNED, DEALER INSTALLED A THROTTLE PLATE, HOWEVER THAT DID NOT REMEDY THE PROBLEM, THEY ALSO INSTALLED A BATTERY THAT DID NOT REMEDY THE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564311February 6, 2002
FUEL SYSTEM, GASOLINE
CONSUMER STATED THAT THE VEHICLE MIGHT NOT START IF PARKED WITH NOSE DOWN AND HAS ? TANK OF FUEL. CONSUMER IS CONCERNED ABOUT THE SAFETY. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003619February 6, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHILE DRIVING CONSUMER NOTICE FLAMES COMING FROM REAR WINDOW, CONSUMER TOOK VEHICLE TO DEALER, THE DELAER STATED CONNECTION TO REAR DEFROSTER UNIT CAUGHT ON FIRE. *AK. DELAER STATED IT WAS A SHORT IN THE CIRCUIT.*SLC
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#8003562February 5, 2002
SUSPENSION:FRONT:STABILIZER BAR
THERE WAS VIBRATION IN VEHICLE WHILE DRIVING AT ANY SPEED AND MAKING A RIGHT TURN. AN INDEPENDENT MECHANIC EXAMINED VEHICLE AND DETERMINED THAT STABILIZER BAR BROKE ON LEFT SIDE, AND NEEDED TO BE REPLACED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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