Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#8010561May 28, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS ARE NOT WORKING PROPERLY. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761948May 15, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761899May 14, 2002
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS PROBLEM WAS FIXD ONE TIME BY FORD, 2ND TIME IT FAILED THAY SAID IT WAS OUT OF THERE HANDS. THE RADIO GET SO HOT YOU CANT TOUCH IT!THIS MIGHT START A FIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009354May 7, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY AT 50 MPH. MECHANIC CANNOT FIND CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761655May 7, 2002
CHILD SEAT:SHELL:INFANT
DUE TO EXTREME WIDTH OF YOUTH SEAT (AKA BOOSTER SEAT), THE UNIT IS VERY CLOSE TO THE PASSENGER DOOR. UPON CLOSING THE CAR DOOR, CHILD'S FINGERS WERE CRUSHED BETWEEN THE DOOR AND THE CAR SEAT. FINGERS WERE DEFORMED AT FIRST, BUT RECOVERD TO ORIGINAL FORM WITHIN 10 MINUTES. NO BROKEN BONES. WHEN INSTALLING THE SEAT, THE SEAT BELT LATCH IS LOCATED "BEHIND" THE SEAT - AS OPPOSED TO BEING LOCATED TO THE SIDE OF THE SEAT. THIS CAUSES THE NATURE POSITION OF THE SEAT TO MOVE TOWARD THE DOOR, INCREASING THE RISK OF FINGER CRUSHING BY THE DOOR. ALSO, DUE TO THE EXTREME WIDTH, THE ENTIRE SEATBELT IS USED TO INSTALL THE SEAT (ABOUT AN INCH WILL BE RETRACTED), THUS MAKING A PROPER INSTALLATION NEARLY IMPOSSIBLE IN A FORD EXPLORER. WHEN I CONTACTED THE MANUFACTOR, BRITAX, (BY PHONE, FAX, AND LETTER), I ONLY RECEIVED A LETTER BACK APOLOGIZING FOR THE "PINCHING" OF MY DAUGHTER'S FINGERS. THEY OBVIOUSLY DO NOT UNDERSTAND THE CONSEQUENCE OF THIS "DEFECT." NOTHING WAS DONE BY BRITAX TO ADDRESS THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8009206May 6, 2002
STEERING: STEERING WHEEL/HANDLE BAR
WHEN TURNING STEERING WHEEL TO THE LEFT THERES A RUBBING GRINDING SOUND COMING FROM STEERING. TOOK TO DEALER, AND THEY STATED THAT STEERING WHEEL CASE NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008775April 29, 2002
POWER TRAIN:AXLE ASSEMBLY
WHILE DRIVING, REAR AXLE BROKE ON DRIVER'S SIDE. CONSUMER LOST CONTROL, CAUSING A VEHICLE ROLL OVER. DRIVER INJURED. *AK *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#761321April 29, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
TORQUE CONVERTER DID NOT DISENGAGE WHEN TRYING TO STOP THE VEHICLE. VEHICLE WENT THROUGH A STOP SIGN AND STOPPED WHEN BRAKING STALLED THE ENGINE. FORD RECOMMENDED REPLACING THE SOLONOID THAT CONTROLS THE TORQUE CONVERTER. THIS IS A SAFETY ISSUE. THIS FAILULE IS TOTALLY WITHOUT WARNING AND MAKES THE VEHICLE DIFFICULT TO STOP. STOPPING OCCURES ONLY WHEN THE BRAKE IS APPLIED HARD ENOUGH TO STALL THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008506April 24, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER HEARS A GRINDING NOISE WHEN SLOWING DOWN AND APPLYING OR RELEASING THE BRAKES. VEHICLE WAS TAKEN TO THE DEALER AND INNER TIE ROD HAD DETERIORATED FROM WEAR AND TEAR. THE PART WAS REPLACED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008389April 23, 2002
SUSPENSION, ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD, SEATS, STRUCTURE, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, TIRES:TREAD/BELT
WHEN MAKING TURNS, ESPECIALLY RIGHT TURNS, VEHICLE SLIDES AND ALMOST TURNS OVER.*AK. CONSUMER STATES VEHICLE IS EXPERIENCING ACCELERATION PROBLEMS,AND THERE WAS A HUMMING NOISE COMING FROM THE ENGINE, SIGNALS ARE NOT WORKING, DEALER REPLACED A DEFECTIVE CONNECTOR AND MULTI-FUNCTION SWITCH, FIRESTONE TIRES HAVE EXPERIENCED TREAD SEPARATION, WHICH WERE REPLACED IN JULY 2001, THE REAR SEATS MOVE/BOUNCE WHEN DRIVING, THE REAR SEAT BELTS WERE INOPERATIVE, THE DEALER REPLACED THE BUCKLES, THERE WAS SMOKE COMING FROM THE STEERING COLUMN, DEALER REPLACED THE MULTI-FUNCTION SWITCH, THE WINDSHIELD WAS CHIPPED, THE ALARM WOULD NOT CHUT OFF AT TIMES, DEALER REPLACED A BAD LOOSE WIRE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007752April 16, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING SIDE DRIVER MIRROR FELL COMPLETEY OFF THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760732April 15, 2002
POWER TRAIN:AXLE ASSEMBLY
APRIL 2, 2002, WHILE DRIVING ON A FLAT, STRAIGHT FREEWAY, THE REAR DRIVER'S SIDE AXLE BROKE. THE TIRE CAME OFF THE CAR AND SAILED THROUGH THE AIR. I LOST CONTROL OF VEHICLE IMMEDIATELY, RESULTING IN A SEVERE SKID AND VEHICLE ROLL-OVER. CRASH RESULTED IN DRIVER SUSTAINING LARGE BUMP ON HEAD FROM ROOF COLLAPSE AND A CONCUSSION. NUMEROUS CUTS, BRUISES, AND SEVERE MUSCLE STRESS/STRAIN OF NECK, SHOULDERS AND BACK. ALSO RECEIVED DEEP CONTUSION ON CHEST DUE TO SEAT BELT RETRACTION. I FEEL BLESSED TO BE ALIVE TO MAKE THIS REPORT. 2 WEEKS AFTER ACCIDENT STILL EXPERIENCING BODY PAIN. I CAN JUST NOW TALK ABOUT THE ROLL-OVER WITHOUT CRYING. MY FAMILY AND MYSELF HAVE BEEN THROUGH HELL. VEHICLE IS A TOTAL LOSS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8007231April 10, 2002
VEHICLE SPEED CONTROL
WHEN AT A COMPLETE STOP VEHICLE WILL START TO ACCELERATE WITHOUT CONSUMER PRESSING ON GAS. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564984April 8, 2002
TIRES:TREAD/BELT
THE CONSUMER REPLACED THE ORIGINAL FIRESTONE TIRES DUE TO SAFETY RECALL AND IS NOW REQUESTING REQUESTING REIMBURSEMENT FROM THE MANUFACTURER, HOWEVER CONSUMER WAS DENIED BY MANUFACTURER STATING THAT THE DEADLINE FOR REIMBURSEMENT HAD PASSED. (FIRESTONE TIRES)*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760400April 8, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD NOT MOVE, ROLLED OFF OF HIGHWAY REQUIRED TOWING. VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006833April 2, 2002
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WOULD NOT START AND WAS TOWED TO DEALER. DEALER DETERMINED CRANKSHAFT HAD BROKEN AND NEEDED TO BE REPLACED.*AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564819March 26, 2002
STRUCTURE
CONSUMER STATE THAT ON JULY 3 1999 WHILE SITTING IN PASSENGER SEAT THE CAR SUDDENLY WENT OUT OF CONTROL AND ROLLED OVER MULITIPLE TIMES, AS A RESULT OFM THE ROLL OVER THE PASSENGER WAS RENDERED UNCONSCIOUS, WHEN THE ROOF CAVED IN ON HIS HEAD, PASSENGER SUSTAIND PERMANENT INJURIES. *MJ
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#8006378March 26, 2002
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE DRIVING AT 70 MPH THE VEHICLE SERVERLY TURNED TO THE LEFT, THE CONSUMER HAD TO QUICKLY REGAIN CONTROL OF VEHICLE BY TURNING TO RIGHT TO STAY ON ROAD, THE VEHICLE WA TALEN TO THE DEALER FOR A BRAKE JOB WHEN DEALER DISCOVERED A VIBRATION IN STEERING COLUMN. DEALER REPAIRED A STEERING HOSE THAT WAS ROUTED IMPROPERLY. THERE IS A BULLETIN # 98-21-1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006326March 25, 2002
VISIBILITY:GLASS, SIDE/REAR
WHILE OPENING MANUAL TAILGATE WINDOW RIGHT HINGE DETACHED AND HIT CONSUMER ON THE HEAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564776March 20, 2002
TIRES
CONSUMER IS REQUESTING REIMBURSEMENT FOR 4 FIRESTONE 15INCH TIRES WHICH HAD TO BE REPLACED ACCORDING TO FIRESTONE RECALL RECEIVED. CONSUMER MAILED REPLY CARD BUT HAS YET TO HEAR FROM FIRESTONE REGARDING REIMBURSEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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