Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#883740March 21, 2001
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
PERIODICALLY WHILE DRIVING CONSUMER WOULD LET ACCELERATOR PEDAL GO AND THEN BEGAN TO PRESS IT, VEHICLE WOULD NOT PICK UP SPEED. VEHICLE BEGAN TO STALL, CAUSING CONSUMER TO PULL OVER. IN ORDER FOR VEHICLE TO START AND PICK UP SPEED, CONSUMER WOULD TURN OFF ENGINE AND RESTART. DEALER WAS NOT ABLE TO REPLICATE DEFECT AND WAS NOT ABLE TO PROVIDE REMEDY.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560426March 19, 2001
TIRES:TREAD/BELT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STEERING
TWO FIRESTONE TIRES HAD BELT SEPARATION, THE CONSUMER HAD ALL FOUR TIRES REPLACED, ONE OF THE REPLACEMENT TIRES EXPERIENCED BELT SEPARATION, THE CONSUMER REQUESTED REIMBURSEMENT BUT THE CLAIM WAS DENIED BECAUSE THE TIRES WERE PURCHASED PRIOR TO AUGUST 9, 2000 ON A NON PRO-RATED BASIS (FIRESTONE WILDERNESS AT). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883353March 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER WAS DRIVING LESS THAN 30 MPH AND STALLED. ALL LIGHTS CAME ON. TOWED TO DEALER WHO FOUND CRANKSHAFT HAD BROKEN. CRANK PULLEY HAD BROKEN OFF ENGINE. NO PRIOR WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883402March 19, 2001
TIRES
CONSUMER HAD FIRESTONE, WILDERNESS TIRES ON TRUCK. WHILE DRIVING HAD A TIRE BLOWOUT ON FREEWAY. CONSUMER DID NOT HIT ANYTHING, JUST HEARD A BIG BANG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883243March 16, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VEHICLE SPEED CONTROL
CONSUMER WAS BACKING UP AND ACCELERATOR STUCK, APPLIED MORE PRESSURE TO PEDAL, AND VEHICLE HIT FIRE HYDRANT. BUMPER NEEDED TO BE REPLACED. RECENTLY, CONSUMER RECEIVED RECALL 00V422.*AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#883099March 14, 2001
STRUCTURE:BODY:DOOR
VEHICLE HAS FOUR DOORS, DOORS IN REAR WILL NOT OPERATE UNLESS UNLOCKED DOORS FROM INSIDE. WHEN OPERATING FROM OUTSIDE TOO OPEN, DOOR LOCKS WILL NOT OPEARATE. THIS IS A SAFETY CONCERN BECAUSE IN CASE OF AN EMERGENCY DOORS WILL NOT OPERATE UNLESS CONSUMER IS OUTSIDE TO OPEN THEM. DEALERSHIP IS AWARE OF PROBLEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882893March 13, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
FAILURE OF SECONDARY HOOD LATCH WHILE DRIVING AT HIGHWAY SPEED OF 50-55 MPH, CAUSED HOOD TO OPEN, AND ALMOST CAUSED A VEHICLE CRASH. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT WAS NOT COVER UNDER A RECALL. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9002074March 12, 2001
TIRES
SEE ATTACHMENT LETTER (NO ATTACHMENT LETTER) DEFECTIVE TIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
10
#560254March 8, 2001
TIRES:TREAD/BELT
CONSUMER WENT IN TO HAVE TIRES ROTATED AND BALANCED, CONSUMER COMPLAINED THAT TIRES WERE NOISY AND STARTING TO MAKE A THUMPING NOISE MECHANIC INSPECTED TIRES, AND FOUND TIRES TO BE CRACKING BETWEEN THE CLEATS ON ALL 4 TIRES WHICH MEANS TREAD SEPARATION WAS IN ITS BEGINNING STAGES, CONSUMER HAS REPLACED ALL 4 FIRESTONE WILDERNESS AT (P235/75R15) ALTHOUGH TIRES NOT A PART OF RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560323March 8, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FAULTY GEM MODULE CAUSED MALFUNCTION OF THE WINDSHIELD WIPERS, 4X4, LIGHTS AND POWER WINDOWS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882486March 8, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL STICKS INTERMITTANTLY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560223March 6, 2001
TIRES:TREAD/BELT
FAULTY TIRES CAUSE HUMMING NOISE WHILE DRIVING, TREAD WEAR AND VIBRATIONS, THE CONSUMER REPLACED ALL FOUR TIRES AND REQUEST REIMBURSEMENT (FIRESTONE P235/75R22L ALL TERRAIN SBR OWL TIRES, VNHL 1PY - 017 D22 7477). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742013March 6, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE BRACKET WHICH ATTATCHES THE GAS PEDAL TO THE FIREWALL OF THE VEHICLE SHEARED OFF WHILE DRIVING THE VEHICLE. IT WAS ATTATCHED BY 3 SMALL SPOT WELDS WHICH I FEEL IS INSUFFICIENT TO HOLD THIS BRACKET IN PLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741973March 5, 2001
TIRES:TREAD/BELT
WITH 7/32" TREAD DEPTH REMAINING, TIRE TREAD BEGAN TO SEPARATE FROM THE BODY OF THE TIRE. I KEPT THE TIRE FOR YOUR EXAMINATION SHOULD YOU DESIRE.*AK (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882059March 5, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING 65MPH GAS PEDAL SNAPPED OFF, ALL THREE WELDS HOLDING GAS PEDAL SNAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882104March 5, 2001
TIRES:TREAD/BELT
PE00 020 ; CONSUMER WAS TRAVELING ABOUT 70MPH ON HIGHWAY. WAS ABLE TO PULL OVER TO SHOULDER, AND NOTICED THAT RIGHT REAER TIRE SEPARATED FROM VEHICLE. FIRESTONE, RADIAL ATX, P23575R15 DEALERSHIP AWARE OF PROBLEM.*AK DOT V2HL1PM296, VEHICLE SUSTAINED DAMAGE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882105March 5, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ALL LIGHTS ON DASHBOARD CAME ON, HUMMING SOUND, HAD VEHICLE TOWED. CRANKSHAFT HAD BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560034March 2, 2001
TIRES:TREAD/BELT
FIRESTONE WILDERNESS AT TIRES (P235/75R15) DOT VNHL, EXPERIENCED THUMPING NOISES AT SPEEDS OVER 40MPH, INSPECTED TIRES AND FOUND CRACKING, TREADS WERE BEGINNING STAGES OF SEPARATION ON ALL 4 TIRES, CONSUMER WENT TO FIRESTONE DEALER WHO REFUSED TO LOOK AT TIRES, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559898February 28, 2001
TIRES:TREAD/BELT
TWO OF THE VEHICLE TIRES HAD MISSING RUBBER FROM THE TREADS, THE CONSUMER REPLACED ALL FOUR TIRE AND REQUEST REMBURSEMENT (FIRESTONE ATX P235/75R15). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741695February 28, 2001
TIRES
BOTH FRONT AND REAR TIRES BLEW OUT SIMULTANEOUSLY AS CAR PULLED FROM PARALLEL PARKING AND TURNED CORNER. VEHICLE WAS TOWED TO CANADIAN TIRE STORE WHERE ONE BLOWOUT WAS REPAIRED AND THE OTHER REFILLED. CONTACTED DEALER AND WERE TOLD TIRES WERE NOT GUARANTEED WITH CAR SALE SO WE WOULD HAVE TO REPLACE AS OUT-OF-POCKET EXPENSE. TRI-TOWN RUBBER INC. REPLACED ALL FOUR TIRES, MOUNTED AND BALANCED FOR $286.00 (SAME MAKE AND MODEL). ON JANUARY 16, 2000, A BLOWOUT ON FRONT LEFT OCCURRED AGAIN. CAR WAS AGAIN TOWED AND PAID TO HAVE NEW TIRE (SAME MAKE & MODEL) PUT ON VEHICLE. SUBMITTED COMPLAINT TO FIRESTONE UNDER RECALL AND WAS DENIED BECAUSE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000. WANTED NHTSA TO HAVE INFORMATION FOR RESEARCH ON INCIDENTS OF TIRE FAILURE STILL BEING RESEARCHED EVEN THOUGH WE NO LONGER HAVE VEHICLE (3/11/00 TRADED IN). ) (DOT NUMBER: UNKNOWN TIRESIZE: P235/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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