Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#853376December 21, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
LEFT DRIVER'S SIDE SUPPORT ROD POPPED OFF OF THE HATCHBACK, CAUSING THE HATCHBACK TO FALL DOWN ON CONSUMER'S HEAD. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#715982December 13, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE BRACKET AND GAS ASSIST CYLINDER ON MY VEHICLE HAS BROKEN AS STATED IN ID #'S 95I007000 AND 99V310001. I CONTACTED FORD TO REPAIR AND THEY STATED THAT THE VEHICLE HAD GREATER THAN 60,000 MILES AND THEY WERE NOT RESPONSOBLE FOR REPAIRING. TWO POINTS. I PURCHASED THE VEHICLE USED AND DID NOT RECEIVE THE OWNER NOTIFICATION REGARDING THE DEFECT. HAD I, MAYBE THE PROBLEM WOULD HAVE BEEN IDENTIFIED AND CORRECTED. POINT 2, YOU HAVE 2 ID NUMBERS OF THE SAME PROBLEM. FORD DID NOT MENTION THE LATEST RECALL, ID# 99V310001, THAT HAS A 1999 YEAR OF RECALL. I ONLY SPOKE WITH FORD LAST WEEK, 12/08/99. WHY DIDIN'T THEY REFER TO THIS ID#. THIRDLY, I DO N OT BELEIVE THIS DEFECT IS A FUNCTION OF TIME OR MILEAGE. IT IS A FUNCTION OF THE NUMBER OF TIMES THE HATCH IS OPENED AND REPRESENTS A SERIOUS PERSONAL INJURY EXPOSURE. MY WIFE HAD JUST RETURNED FROM THE GROCERY STORE AND TOLD ME THE REAR HATCH WAS MAKING A POPPING SOUND. I OPENED THE HATCH TWICE TO IDENTIFY THE PROBLEM AND THE BRACKET BROKE THE SECOND TIME. THE HATCH DROPPED DOWN IMMEDIATLEY AND I HAD TO CATCH IT. HAD THIS HAPPENED TO MY WIFE, OR WORSE YET, WHILE HOLDING OUR 2 YR OLD, THERE IS NO WAY SHE WAY SHE COULD HAVE RESTRAINED THE DOOR. I AM SURE THERE WOULD HAVE BEEN INJURY. FORD STATED TO ME THAT EVEN IF I HAD RECEIVED A OWNER NOTIFICATION, THEY WOULD NOT HAVE REPAIRED THE PROBLEM IF IT SHOWED NO SIGN OF FAILURE. I HAVE A PERFECT EXAMPLE OF WHY THIS SHOULD BE CONSIDERED A SAFETY DEFECT AND CORRECTED. THE DEFECT THAT THEY ADMIT TO HAS BEEN IDENTIFIED WITH A RESULT OF PERSONAL INJURY WITH 1.5 MILLION VEHICLES WITH THE DEFECT. THIS DEFECT WILLL NOT ALWAYS MANIFEST ITSELF WITHIN 6 YEARS OR 60,000 MILES. IT IS A FUNCTION OF USAGE AND THEREFORE THE CASE SHOULD BE REOPENED AND PROPER NOTIFICATION AND REMEDY PROVIDED. LASTLY, THE DEFECT ALSO CAUSES A PPROBLEM WITH THE REAR HATCH PROPERLY SECURING AFTER THE BRACKET HAS BROKEN. THE WEIGHT OF THE DOOR CAUSES THE HATCH TO MIS ALIGN AND WILL NOT SECURLEY LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853810December 7, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING A FIRE STARTED IN THE ENGINE COMPARTMENT WITHOUT ANY WARNING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#853457November 29, 1999
POWER TRAIN
DURING COLD WEATHER THERE IS A CLICKING NOISE, AS IF VEHICLE IS GOING ABOUT 55 MPH. SPEEDOMETER WILL JUMP TO 90 MPH. THEN BACK DOWN 50 MPH. THEN BACK TO 90 MPH. WHEN THIS OCCURS CONSUMER IS UNABLE TO TELL HOW FAST VEHICLE IS GOING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853460November 29, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR HYDRAULIC CYLINDERS GAVE OUT AND COLLAPSED ON OWNER. DEALER SAID IT WAS NOT PART OF RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715314November 27, 1999
STRUCTURE:BODY:TRUNK LID
WHILE OPENING REAR HATCHBACK, LEFT REAR SUPPORT ROD/HYDRAULIC CYLINDER & ASSEMBLY DETATCHED FROM VEHICLE CAUSING DOOR TO COME DOWN & HIT MYSELF ON HEAD. INJURY WAS MINOR & DID NOT REQUIRE MEDICAL ATTENTION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#549717November 24, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
THE BRACKET HOLDING THE REAR DOOR AND VACUUM PIECE BROKE OFF. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714848November 16, 1999
UNKNOWN OR OTHER
I OWN A 92 AND A 94 FORD EXPLORERS -BOTH HAVE SUSTAINED SAME DEFECTS. NO SAFETY DEFECTS LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#783584November 9, 1999
UNKNOWN OR OTHER
A PIECE OF CARPET DEVELOPED A SPLIT WHICH TRAPPED THE METAL ARM CAUSING THE ACCELERATOR TO STICK TO THE FLOOR AND RAPIDLY SPEEDING TO ABOUT 75 MPH BEFORE CONSUMER TURNED OFF THE IGNITION, CONSUMER CUT AWAY THIS MATERIAL BEHIND THE ACCELERATOR ARM ELIMINATING THE PROBLEM.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852500November 3, 1999
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILED TO SHIFT GEARS WHEN GOING UP A HILL. IT ALSO FAILED ON LEVEL GROUND. CONSUMER HAS CONTACTED DEALER, AND DEALER SAID THAT A COUPLE OF GEARS DISINTEGRATED. AND DESTROYED SOME OF THE GEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714157November 1, 1999
SERVICE BRAKES, AIR:ANTILOCK
NO SUMMARY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#852240October 29, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
WAS TRAVELING 65MPH WHEN THE SPARE TIRE CABLE CORRODED & THEN BROKE. THIS CAUSED THE SPARE TIRE TO BE RELEASED IN THE STREET. ANOTHER DRIVER REPORTED TO THE OWNER THAT THE TIRE BECAME DISLODGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851812October 26, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING DOWN THE ROAD AIR CONDITIONER IS BLOWING HOT AIR. CONTACTED DEALER WHO SAID THAT THE SUCTION DISCHARGE MANIFOLD IS DEFECTIVE AND NEEDS TO BE REPLACED. HAS HAD THE COMPRESSOR REPLACED TWICE WITHIN TWO YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851453October 21, 1999
POWER TRAIN
SPEEDOMETER BOX IS DEFECTIVE. WHEN VEHICILE GOES UP TO 60 TO 65 MPH IT GOES CRAZY AND UP TO 80MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#525183October 20, 1999
EQUIPMENT:MECHANICAL:CARRIER/RACK
WHILE DRIVING ON A HIGHWAY AT 60 MPH IN CAMPINAS, BRAZIL AND WHEN PASSING ON A PAVEMENT IMPERFECTUION, SPARE TIRE CABLE COLLAPSED, RELEASING SPARE TIRE. IT THEN FLEW OVER OTHER VEHICLES, HITTING NO ONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713397October 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TORQUE CONVERTER CLUTCH FAILED CAUSING THE TRANSMISSION COOLER TO BE OBSTRUCTED RESULTING IN TRANSMISSION FAILURE DURING USAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850869October 15, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
REAR HATCHBACK HINGES BRACKET IS BREAKING FROM THE WELD, CAUSING IT TO FALL ON TOP OF CONSUMER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713232October 13, 1999
STRUCTURE:BODY:TRUNK LID
HATCHBACK ASSEMBLY FAILURE, NEAR INJURY ; "COMMON PROBLEM" SAYS DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713135October 11, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE DRIVING THE VEHICLE, IT LOST POWER. WE HAD TO PULL TO THE SIDE OF THE ROAD. TO PROCEED WE HAD TO FLOOR THE CAR JUST TO MOVE. AT THE DEALERSHIP IN NC WE WAITED AND THEN THE CAR WORKED PERFECTLY. VEHICLE REPAIRED IN SC - IDLE AIR CONTROL REPLACED. TWO HOURS INTO DRIVING THE SAME THING HAPPENED. VEHICLE TAKEN TO LARSON FORD - LAKEWOOD NJ SEVERAL TIMES.REPLACE THERMOSTAT REPROGRAM PCM;REPLACE FUEL FILTER; REPLACED PFE AND EGR SENSORS; REPLACED ENGINE TEMP SENSOR AND PCM; A COMPUTER CHECK WAS DONE PRIOR TO THE REPLACEMENT SHOWED NOTHING WRONG. IN JUNE 1999 A TRIP OF FOUR HOURS ON THE PA TURNPIKE THE VEHICLE DID THE SAME THING: LOSS OF POWER THE THERMOSTAT GAUGE MOVED TO THE RIGHT OF THE INDICATOR (AS BEFORE) . AFTER WAITIN FOR ABOUT 15 MINUTES THE VEHICLE WORKED OKAY FOR ANOTHER HOUR. AND THEN THE SAME THING HAPPENED. ON THE WAY BACK FROM PITTSBURGH WE STOPPED PERIODICALLY WITH NO PROBLEM. LARSON FORD CHECKED THE VEHICLE AND FOUND NOTHING WRONG ALTHOUGH A COMPUTER CHECK FOUND SEVERAL THINGS WRONG BUT THEY DIDNT KNOW WHAT TO FIX OR "REPLACE". WHEN I CALLED THE MANUFACTURES CUSTOMER SERVICE THEY TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO AND TO BRING IT TO A DEALER. AS FAR AS I KNOW THE LONG DISTANCE PROBLEM WITH THIS VEHICLE STILL EXISTS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712898October 6, 1999
STRUCTURE:BODY:TRUNK LID
WHILE LOADING CAR WITH TAILGATE RAISED, SUPPORT BRACKET BROKE OFF AND CRASHED DOWN NARROWLY MISSING US AND ALMOST CRUSHED THE DOG. FORD NOW ADDS A SAFETY BRACKET OVER THE EXISTING WELD TO PREVENT THIS FROM HAPPENING. THIS IS A SERIOUS SAFETY DEFEC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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