Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#885602April 10, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ANDCROSSING LANES HAD TO STEP ON ACCELERATOR PEDAL. IT GOT STUCK, AND VEHICLE SUDDENLY ACCELERATED, HITTING ANOTHER VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#885614April 10, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ACCELERATOR PEDAL HAD STUCK WHILE DRIVING. THIS INCREASED SPEED OF VEHICLE WHILE GOING 60MPH. WAS TRYING STOP VEHICLE BY STEPPING ON BRAKES. BUT, VEHICLE HIT A BUILDING, TIRES WERE STILL SPINNING AFTER IMPACT. AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#743679April 7, 2001
POWER TRAIN:CLUTCH ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560660April 4, 2001
TIRES:TREAD/BELT
FROM ALL DOCUMENTATION THE CONSUMER RECEIVED FROM FIRESTONE AND THE ACCEPTANCE OF THE TIRES BY THE FORD DEALER THE CONSUMER WAS ASSURED THAT THE TIRES WERE INCLUDED IN RECALL 00T-005, AFTER SUBMITTING ALL REIMBURSEMENT FORMS THE CONSUMER WAS SENT A LETTER STATING THAT THE TYPE OF TIRE INDICATED ON THE REFUND REQUEST FOR WAS NOT PART OF THE RECALL (FIRESTONE WILDERNESS AT). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885023April 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILED WHILE DRIVING, CAUSING VEHICLE TO STALL DUE TO OVERHEATING. CAUSE UNKNOWN, DEALER DOES NOT KNOW WHY VEHICLE OVERHEATED. COMPLETE ENGINE NEEDS TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885054April 4, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE WAS LEAKING FUEL. DEALERSHIP HAS REPLACED FUEL LINE, AND CHARGED CONSUMER APPROXIMATELY $300. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560606March 30, 2001
TIRES:TREAD/BELT
THE TREADS OF TWO TIRES FAILED 2 WEEKS PRIOR TO RECALL NOTICE 00T-005, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED (FIRESTONE). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884565March 29, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE STOPPING AT A LIGHT CONSUMER HAD TO PUT VEHICLE IN NEUTRAL DUE TO ENGINE IDLING HIGH.*AK CONSUMER STATES THIS HAS BEEN HAPPENING EVER SINCE THE VEHICLE WAS NEW, THE ENGINE IDLES AT 1400 RPM, DEALER CAN NOT REMEDY THE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884385March 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH DEFECTIVE ENGINES. DEALER / MANUFACTURER NOTIFIED, AND REPLACED ENGINE. LATER ON, PROBLEM REOCCURRED AGAIN. ENGINE NEEDS TO BE REPLACED AGAIN. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883944March 23, 2001
TIRES
FIRESTONE TIRES, SIZE P255/70R16, DOT WS2U 1PX117, HAVE EXPERIENCED TWO FAILURES DUE TO ROCK PUNTURES BETWEEN TREAD, CAUSING THE CASING TO RUPTURE, ORIGINAL TIRES WERE 16" 4 PLY, CONSUMER REPLACED WITH 16" 6 PLY AND HAS NOT EXPERIENCED ANY FURTHER PROBLEMS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883874March 22, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE WILL OVERHEAT WITHOUT A PRIOR WARNING. HAD BEEN TAKEN TO DEALER, BUT NO REPAIR HAD BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883875March 22, 2001
STEERING:RACK AND PINION
WHILE DRIVING ABOUT ANY MPH COULD LOSE CONTROL OF VEHICLE DUE TO STEERING. TOOK VEHICLE TO DEALER, AND THEY FOUND OUT THAT RACK AND PINION WAS LEAKING OIL AND HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883877March 22, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 65 MPH ENGINE MALFUNCTIONED. THEN, STOPPED AND FOUND THAT CRANKSHAFT WAS OUT OF ENGINE. VEHICLE HAD TO BE TOWED, AND ENGINE HAD TO BE REPLACED AT DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560473March 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE SHUT DOWN AND LOST ALL POWER, THE DEALER REPLACED THE TIMING CHAIN, 2 DAYS AFTER THIS REPAIR THE VEHICLE BROKE DOWN AGAIN, THIS TIME IT WAS DETERMINED THAT THE VEHICLE NEEDED A NEW ENGINE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560447March 21, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE TRAVELING AT LOW SPEED, ENGINE SEIZED AND CAR STOPPED ABRUPTLY, CONSUMER HAD VEHICLE TOWED AND WAS ADVISED BY MECHANIC THAT CRANKSHAFT BROKE AND A NEW ENGINE WAS NEEDED. (CHECK ODI # 740940) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560445March 21, 2001
POWER TRAIN:DRIVELINE:DRIVESHAFT
ON TWO OCCASIONS THE DRIVESHAFT BROKE WITHOUT WARNING CAUSING THE DRIVER TO LOOSE TEMPORARY CONTROL OF THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742830March 21, 2001
TIRES
I WAS CHANGING LANES TO ALLOW ON TRAFFIC TO GET ON. WHEN MY TIRE BLEW OUT CAUSING ME TO LOSE CONTROL HAVING A ROLL OVER ACCIDENT!*AK (TIRESIZE: 2457516AT)( DOT NUMBER: TIRE SIZE: 2457516AT )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#883610March 21, 2001
VEHICLE SPEED CONTROL
AFTER ANY STOP VEHICLE IDLES HIGH, CAUSING VEHICLE TO RUN OUT OF CONTROL. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883696March 21, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKS, MOSTLY ON TAKE OFF OR AT SLOW SPEEDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883699March 21, 2001
TIRES, STEERING: STEERING WHEEL/HANDLE BAR
WHILE DRIVING LOST CONTROL OF VEHICLE AND SIDE DRIVING A ROCK WALL. THEN, VEHICLE STOPPED AND FOUND OUT THAT LEFT FRONT AND LEFT REAR TIRES WERE BLOWNOUT WITHOUT A PRIOR WARNING. CONSUMER SAID IT FELT LIKE STEERING WHEEL LOCKED UP. FIRESTONE, WILDENESS AT, T-255/70R16 109S RADIO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer