Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#887962May 10, 2001
AIR BAGS
WHILE TRAVELING AT APPROXIMATELY 50 MPH CONSUMER'S VEHICLE COLLIDED WITH A DEER WHEN IT CROSSED DIRECTLY IN FRONT OF VEHICLE. INSURANCE ADJUSTER STATED THAT FRONTAL AIR BAGS SHOULD HAVE DEPLOYED. *NOTE: CONNSUMER'S WIFE WAS INJURED, SUFFERED BACK INJURIES.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#887896May 10, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
BOTH REAR DOOR HINGES, LEFT AND RIGHT ARE BROKEN. CONSUMER UNABLE TO OPEN DOORS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561129May 9, 2001
TIRES:TREAD/BELT
PRIOR TO RECALL NOTIFICATION 00T005, CONSUMER NOTICED SOME FINE CRACKING IN THE SIDEWALL OF BOTH FRONT TIRES, AT THE RECOMMENDATION OF THE LOCAL TIRE DEALER, CONSUMER REPLACED BOTH FRONT TIRES, LATER THE THREE REMAINING TIRES WERE REPLACED FREE OF CHARGE BY A LOCAL FIRESTONE DEALER, CONSUMER IS NOW REQUESTNG REIMBURSEMENT FOR THE PREVIOUSLY PURCHASED TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561125May 9, 2001
TIRES:TREAD/BELT
CONSUMER STATES WHILE DRIVING SHE NOTICED VEHICLE WAS STARTING TO MAKE A STRANGE VIBRATION WHENEVER SHE WOULD REACH SPEEDS OVER 65 MPH, CONSUMER TOOK VEHICLE IN TO LOCAL REPAIR SHOP AND WAS ADVISED BY TECHNICIAN THAT ONE OF THE FIRESTONE WILDERNESS AT TIRES(P235/75R15) HAD EXPERIENCED TREAD SEPARATION, ALL FOUR OF THE TIRES WERE REPLACED, CONSUMER'S TIRES WERE NOT PART OF RECALL BUT SHE WAS ASSURED 3 MONTHS PRIOR THAT TIRES WERE FINE AND THEY PASSED INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887663May 8, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE OVERHEATED WHILE DRIVING. WHEN CHECKING THE COOLING SYSTEM FLUIDS WERE TURNING INTO SLUSH. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887588May 7, 2001
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN BELT BROKE WHILE TRAVLING AT 35 MPH WITH NO PRIOR WARNINGS . HAS NOT CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887608May 7, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
VEHICLE OVERHEATED, WHEN CHECKING VEHICLE FLUID WAS TURNING INTO SLUSH. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744824May 2, 2001
SUSPENSION:FRONT
THE PROBLEM PERSIST AND DE DEALERS NEVER FIXES THE PROBLEM IN MY VEHICLE WHAT I'VE TO DO TO RESOLVE THAT DELICATE PRBLEM. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561025May 1, 2001
TIRES:TREAD/BELT
CONSUMER REPLACED ALL 4 FIRESTONE WILDERNESS AT ( P235/75R15 1055) TIRES, CONSUMER WAS ADVISED BY DEALER THAT TIRES WERE NOT APART OF RECALL, EVEN THOUGH TIRES WERE SHOWING ABNORMALITIES OF TREAD SEPARATION, CONSUMER BELIEVES THAT TIRES SHOULD HAVE BEEN PART OF RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000997May 1, 2001
ELECTRICAL SYSTEM
TRUCK WILL NOT START. SOMETIMES DRIVER HAS TO POP THE CLUTCH. SOMETIMES THE TRUCK HAS TO BE PUSH BEFORE IT WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#744797May 1, 2001
TIRES
THESE TIRES SHOULD HAVE BEEN RECALLED AS THEY SHOW SIGNS OF SEPARATION RIGHT AT THE TREAD/SIDEWALL LINE. FIRESTONE WOULD OFFER ME A CREDIT IN FIRESTONE DOLLARS OF $100 BUT I HAD THESE REPLACE WITH A DIFFERENT BRAND AT A COST OF $350. MORE IMPORTANT IS THE FACT THAT THIS TIRE IS DANGEROUS AND YET HAS NOT BEEN RECALLED. PLEASE RESPOND AS I AM GOING TO AUCTION THESE TIRES ON THE INTERNET TO ATTORNEYS THAT ARE SUING THE PANTS OFF THESE NEGLIGENT MORONS THAT ARE NOT STEPPING UP TO THE PLATE AND TAKING RESPONSIBILITY FOR THEIR DEFECTIVE PRODUCT.*AK (DOT NUMBER: VNCUIPX366 TIRESIZE: P25570R 16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744675April 28, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
FAILURE OF METAL AT THE LOCATION WHERE THE HINGE ATTACHES TO THE DOOR. HAD DOOR CHECKED IN MARCH OF 2000 BECAUSE DOOR WASN'T WORKING PROPERLY. THEY FOUND NOTHING AND NO VISUAL SIGNS.CONTINUAL AND NORMAL USE OF THE DOOR HAS CAUSED THIS OBVIOUS WEAKNESS OR DEFECT IN THE METAL TO RUPTURE AND MAKE THE DOOR INOPERABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886979April 27, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER CUTTING CAR OFF AND PARKING FOR A WHILE, CONSUMER TRIED TO RESTART CAR AND IT WOULD NOT START. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744622April 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
3 OF THE 4 BRAKE SHOE LININGS CAME OFF OF THEIR METAL SUPPORTS WHEN I HAD THEM INSPECTED. I WAS TOLD THIS WAS A COMMON PROBLEM WITH THE EXPLORERS. THE FORD GARAGE SAID THAT MY SUV WAS OUT OF MFG WARRANTY. THEY WERE NOT REPONSIBLE. THERE IS NO RECALL ON THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560926April 25, 2001
VEHICLE SPEED CONTROL
CONSUMER RECEIVED RECALL NOTIFICATION (00V422000), CONSUMER PURCHASED VEHICLE FROM A PRIVATE OWNER WHICH WAS A SALVAGE TITLE AND MANUFACTURER IS REFUSING TO HONOR RECALL AS WELL AS INSTALL TETHER KIT FREE OF CHARGE AS THEY PREVIOUSLY STATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886310April 19, 2001
VEHICLE SPEED CONTROL:LINKAGES, POWER TRAIN
WHILE DRIVING ABOUT 55 MPH VEHICLE SUDDENLY ACCELERATED WITHOUT PRIOR WARNING, AND ODOMETER WILL STAY STUCK IN PLACE.*AK CONSUMER STATES VEHICLE HAS BEEN REPAIRED, AND TRANSMISSION HAS BEEN REBUILT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744227April 18, 2001
STRUCTURE
ALTHOUGH NOT A SAFETY PROBLEM, I BELIEVE MY RUSTING RUNNING BOARDS SHOULD BE CONSIDERED A DEFECTIVE PRODUCT. I HAVE CONTACTED THE DEALER AND THEY REFUSE TO HELP ME. 1998 MODELS AND NEWER MODELS HAVE PLASTIC RUNNING BOARDS SO OBVIOUSLY FORD REALIZED THEY CREATED A DEFECTIVE PRODUCT AND CHANGED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886245April 18, 2001
VEHICLE SPEED CONTROL
WHILE PULLING INTO A PARKING SPACE VEHICLE TOOK OFF FORWARD ,AND CONSUMER BARELY TOUCHED GAS PEDAL, AND VEHICLE HIT A POLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744185April 17, 2001
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
IS THIS LEGAL TO SELL A VEHICLE NEW OR USED WITH SERIOUS SAFETY RECALLS, THEY HAVE JEOPORDIZED MY SAFETY IN THIS VEHICLE. SUDDEN ENGINE ACCELERATION AND TACHOMETER RE-LINE AT PASSING GEAR. SHIFTING INTO LOW GEAR PRIOR TO 1800RPMS. ENGINE NOISE AT START UP. OVERHEATING CAUSING DAMAGE TO THE TRANSMISSION, I.E. TORQUE CONVERTER FAILURE. IDLES AT 1200.RPMS AND FLUCTUATES. WHAT ETHICS DO THESE DEALER POSSESS AND DO THEY NOT SAFETY INSPECT THEM PRIOR TO SALES, THEY LET ME DRIVE OFF THE LOT. THIS VEHICLE IS CURRENTLY IN SERVICE FOR THE FAILED PARTS AFTER PURCHASING IT ON NOVEMEBER 1,2000. I HAVE FIRESTONE AT TIRES YET TO BE INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#560776April 12, 2001
TIRES:TREAD/BELT
SINCE OWNERSHIP TIRES WEAR OUT EASILY, FRONT TIRES HAVE BEEN REPLACED TWICE, TIRES HAVE BEEN BALANCED AND ROTATED AND ALSO LOOSE AIR, WHILE DRIVING ONE OF THE TIRES EXPERIENCED TIRE SEPARATION, ALL 4 (FIRESTONE WILDERNESS AT P235/75R15) TIRES HAVE BEEN REPLACED, CONSUMER FELT THAT FIRESTONE SHOULD HAVE BEEN RESPONSIBILE FOR TIRES, BUT ONLY THE SPARE TIRE QUALIFIED FOR THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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