Ford Explorer Complaints (1999)

1,441 consumer complaints on file.

#8012992July 1, 2002
EXTERIOR LIGHTING:TURN SIGNAL
WHEN PUTTING ON TURN SIGNAL SIGNAL STARTED TO SMOKE AND CAUGHT ON FIRE. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763667June 30, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE REAR WIPER MOTOR FAILED ON THIS VEHICLE AT 46,000 MILES. THE DEALER REPLACED THE DEFECTIVE MOTOR FOR A NOMINAL CHARGE EVEN THOUGH THE VEHICLE WAS OUT OF WARRANTY. THE REASON FOR THIS CONSIDERATION WAS THE HIGH FREQUENCY OF FAILURE OF THIS COMPONENT. THE DATE OF THIS REPLACEMENT WAS JULY 26, 2001. THE REPLACEMENT MOTOR FAILED TODAY, JUNE 30, 2002, AT 64,000 MILES. I WAS IN A HEAVY THUNDERSTORM AT THE TIME AND WAS UNABLE TO VIEW TRAFFIC TO THE REAR OF MY VEHICLE. I CONSIDER THIS A SERIOUS SAFETY DEFECT AND REQUEST THAT THE PROBLEM BE INVESTIGATED AND THAT FORD INITITATE A RECALL TO REPAIR ALL AFFECTED VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566217June 25, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES THE CRUISE CONTROL WAS SET TO 60 MPH, NEITHER THE BRAKES NOR OFF BUTTON WOULD DISENGAGE THE CRUISE CONTROL, VEHICLE ACCELERATED SUDDENLY CAUSING LOSS OF CONTROL. VEHICLE WAS TOWED TO THE DEALER AND THEY SAID THE ACCELERATOR CABLE HAD DISCONNECTED AT THE THROTTLE. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012229June 20, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, VEHICLE SPEED CONTROL
THROTTLE BODY/LINKAGE, ETC, FAILS AND CAUSES PEDAL TO STICK. WHILE DRIVING, TRUCK WILL SURGE FORWARD OR STALL WITH NO WARNING. PEDAL MAY ALSO NOT DISENGAGE, REDUCING SPEED WHEN RELEASED. *AK DEALER FOUND STICKING IAC VALVE. CHECK ENGINE LIGHT ON. DEALER FOUND LEAKING INTAKE SEALS AND REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012276June 20, 2002
AIR BAGS
AIRBAG LIGHT KEEPS COMING ON. VEHICLE HAS BEEN TAKEN TO DEALER 5 TIMES, CANNOT REMEDY THE PROBLEM.*AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012306June 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE HAD 4 ELECTRICAL SYSTEM FAILURES. THE BATTERY WAS REPLACED FOUR TIMES UNDER WARRANTY. ALSO WHEN THE VEHICLE IS HOT, THE TRANSMISSION DOES NOT SHIFT POSITIVELY FROM LOW TO INTERMEDIATE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763271June 20, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566132June 14, 2002
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION
CONSUMER HAD THE BOLT TO THE CV BOOT BREAK ON THE WAY TO THE SERVICE STATION CAUSING THE STEERING KNUCKLE TO GIVE AWAY WHICH AIDED IN CONSUMER LOSING CONTROL OF VEHICLE. CONSUMER TRADE VEHICLE IN FOR A NEWER MODEL. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763090June 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I STARTED MY VEHICLE AND WHEN I STARTED TO MOVE NOTICED THAT THE TRANSFER CASE WAS IN 4 WHEEL DRIVE, LOW RANGE. I DID NOT PUT IT IN 4WD, I DO NOT KNOW WHY IT WAS ENGAGED. I ATTEMPTED TO RETURN IT TO 2WD AND NOTHING HAPPENED. I WAS FORCED TO DRIVE IT AT 10 MPH TO A GARAGE. THEY WERE ABLE TO GET THE TRANSFER CASE OUT OF 4WD LOW, AND INTO 4WD HIGH RANGE SO I COULD DRIVE IT ON THE ROAD. THEY ALSO PROVIDED ME WITH NHTSA RECALL INFORMATION ON THE GENERIC ELECTRONIC MODULE AS IT RELATES TO ELECTRICALLY OPERATED 4WD SYSTEMS. THE CAMPAIGN NUMBER IS 00V072000. WHEN I CHECKED WITH FORD THEY SAID THE RECALL DOESN'T COVER MY VEHICLE, EVEN THOUGH EXHIBITS SYMPTOMS OF THE PROBLEM SPECIFIED IN THE RECALL, AND MATCHES ALL OF THE CRITERIA IN THE RECALL I.E., MAKE, MODEL, YEAR, ENGINE, TRANSMISSION, AND DATE OF MANUFACTURE. I AM WONDERING WHY MY VEHICLE ISN'T INCLUDED IN THIS RECALL, AND WHAT I CAN DO TO GET IT INCLUDED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011132June 5, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN APPLYING ACCELERATOR PEDAL VEHICLE WILL HESITATE BRIEFLY BEFORE THROTTLE RESPONDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010925June 3, 2002
AIR BAGS:SIDE/WINDOW
WHEN STARTING VEHICLE THE AIR BAG LIGHT WOULD TURN ON AND NOT GO OUT. CONSUMER HAS FIXED THE PROBLEM ONCE ALREADY, AND THEN AFTER DOING IT AGAIN, DEALER HAD THE SIDE AIR BAG SYSTEM REPLACED.*AK AIR BAG LIGHT ON FOR THE THIRD TIME. LOCAL DEALER REPLACED SIDE AIR BAG SYSTEM FOR 2ND TIME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762341May 28, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS (FRONT) INTERMITTENTLY HAVE NOT BEEN WORKING FOR 2 YEARS. WE HAVE TAKEN THE EXPLORER IN 5 TIMES TO HAV THIS PROBLEM FIXED, BUT THEY STILL AREN'T WORKING PERIODICALLY. THIS IS A DANGEROUS SAFETY ISSUE, ESPECIALLY WHEN ON THE HIGHWAY AND A SUDDEN RAINSTORM OCCURS. SOMEONE CAN BE FATALLY INJURED WITH WIPERS THAT ONLY WORK WHEN THEY FEEL LIKE IT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762329May 27, 2002
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, ELECTRICAL SYSTEM:HORN
ENGINE HEADS CRACKED ON BOTH SIDES. THE HOOD LATCH ASSEMBLY RUSTED AND CANNOT BE OPENED, ALSO THE HORN FILLED UP WITH WATER AND WOULD NOT WORK AS A RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762111May 20, 2002
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
THE PRESSURIZED LIFT RODS WHICH HOLD THE HOOD UP FAILED SEVERAL TIMES, BUT THE FIRST TIME THE HOOD FELL AND PINNED MY FINGERS UNDER THE CLOSED HOOD. I FEEL THE COOLER AIR TEMPERATURE (45 DEGREES) CONTRIBUTED TO THE FAILURE. IT HASN'T OCCURED DURING THE WARMER TIMES OF THE YEAR.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8009012May 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE WEAR DOWN WHERE WILL NOT STOP VEHICLE, ROTORS AND BRAKE PADS KEEP PREMATURELY WEARING OUT. DEALER CONTACTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008973May 1, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE METAL IS CRACKING AROUND THE HINGE LOCATED ON THE REAR HATCH DOOR. THE DEALERSHIP IS AWARE OF THE PROBLEM. *JB *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007997April 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATE S THAT VEHICLE WILL RATTLE CAUSING CAM CHAIN TO SNAP. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006995April 8, 2002
SUSPENSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING IN OVERDRIVE AT 50 MPH AND GOING UP AN INCLINE, VEHICLE VIBRATES ERRATICALLY. PROBLEM HAS NOT BEEN REMEDIED. *AK O2 SENSOR FAILED AND WAS REPLACED. FUEL PRESSURE REGULATOR FAILED AND WAS REPLACED. CONSUMER STATED THAT THE DEALER CAN NOT DO ANYTHING TO FIX THE PROBLEM, WHICH SEEMS TO BE A MANUFACTURER DEFECT.*YH *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006845April 2, 2002
SEATS
WHILE DRIVING DRIVER'S SEAT FELL BACK. DEALER DETERMINED IT BROKE AT SEAT BOTTOM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006715April 1, 2002
SUSPENSION
WHEN GOING UP A HILL AT 55-60 MPH IN OVERDRIVE THERE IS A VIBRATION SENSATION. TOOK VEHICLE TO DEALER, AND THEY STATED IT WAS NORMAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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