Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10001089December 17, 2002
TIRES:TREAD/BELT, TIRES
WAS DRIVING APPROXIMATELY 75MPH WHEN THE TREAD SEPARATED FROM THE TIRE. THIS CAUSED THE VEHICLE TO BE STEERED TOWARDS A HILL AND BOUNCED OFF IT. THE VEHICLE THEN ROLLED OVER AND LANDED ONTO THE LANE, ON ITS ROOF. FIRESTONE WILDERNESS AT; SIZE P255 70R16. TS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8024233December 11, 2002
TIRES
DRIVER WAS DRIVING 35 MPH WITH THREE PASSENGERS IN A 1998 EXPLORER WHEN THE RIGHT REAR TIRE HAD A BLOWOUT. AFTER MARKET EQUIPMENT. INSTALL AT 29,17 MILES, TIRE SIZE 235/75R/15. DOT # UNAVAILABLE. DEALER AND MANUFACTURERS WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024234December 11, 2002
TIRES
DRIVER WAS DRIVING 55MPH WITH ONE PASSENGER IN THE 1998 FORD EXPLORER WHEN THE RIGHT REAR TIRE HAD BLOWOUT; CONDITIONS CAUSES A ROLL OVER CRASH. DRIVER AND THE PASSENGER SUSTAINED INJURIES FROM THE CRASH. A AFTER MARKET EQUIPMENT, INSTALL AT 57,276 MILES TIRE MICHELIN, MODEL TXA115 SIZE 235/75R15, DOT UNAVAILABLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8023917December 9, 2002
AIR BAGS
CONSUMER STATES THAT WHEN HIT AT 45MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. TS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8023886December 6, 2002
UNKNOWN OR OTHER
WHILE CONSUMER WAS PARKING THE VEHICLE, THE GAS PEDAL BROKE COMPLETELY OFF OF THE PEDAL BRACKET. THE DEALERSHIP DO NOT KNOW HOW TO FIX THE PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770468December 5, 2002
UNKNOWN OR OTHER
RADIO DISPLAY WENT OUT INVESTIGATIONS ON WEB HAVE PROVEN THIS IS A WIDE SPREAD PROBLEM ON 98-00 EXPLORERS. A CIRCUIT BOARD IN THE RADIO OVERHEATS CAUSING IT TO MELT THE POWER SUPPLY BOARD IN THE RADIO. WHO KNOWS THIS COULD CAUSE A FIRE AT THE WORST, AND CAUSE THE LOSS OF ALL RADIO DISPLAY AT THE MINIMUM. SINCE THIS IS SUCH A WIDESPREAD ISSUE I FEEL THERE SHOULD BE A RECALL ON THE RADIO. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770372December 3, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AUTOMATIC TEMPERATURE CONTROL FAILS TO ADJUST THE TEMPERATURE OF THE CABIN. ONLY THE MAX A/C CONDITION WILL BLOW COLD AIR, WHILE ANY OTHER SETTING BLOWS VERY HOT AIR REGARDLESS OF THE OUTSIDE OR INSIDE AIR TEMPERATURE. THE DEALER DIAGNOSIS WAS TO REPLACE THE PLEMUN CHAMBER AND ACTUATOR + FREON, WHICH RESULTS IN A $1,200 REPAIR. THIS APPEARS TO BE A DEFECTIVE DESIGN ISSUE THAT SHOULD BE ADDRESSED BY THE MANUFACTURER AS THE VEHICLE IS LESS THAN 5 YEARS OLD. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023537December 2, 2002
VEHICLE SPEED CONTROL
NHTSA RECALL CAMPAIGN 00V422000; THROTTLE BODY; THIS PART WAS REPLACED UNDER WARRANTY BY A FORD DEALERSHIP JUNE 1999. THE RECALL CAME OUT IN 2000 WHICH THE OWNER WAS DECLINED THE RECALL REPAIR BECAUSE HE HAD THE WORK DONE IN JUNE. THE TRUCK IS NOW AGAIN HAVING THE FAILURE WHICH THE MANUFACTURE AND DEALERSHIP ARE GIVING ANY ASSISTANCE. PLEASE DESCRIBE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568228November 12, 2002
STEERING:RACK AND PINION:RACK
WHILE IN MOTION, CONSUMER WAS INVOLVED IN A ROLLOVER ACCIDENT. THE HYDRAULIC RACK BURST, CAUSING LOSS OF HYDRAULIC FLUID, LOSS OF CONTROL AND THE VEHICLE TO ROLL ONTO ITS' LEFT SIDE. THE STEERING RACK WAS IDENTIFIED AS DEFECTIVE AND THE CAUSE OF THE ACCIDENT. THE DRIVER SUSTAINED SIGNIFICANT INJURIES. *JG
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#8022484November 8, 2002
VEHICLE SPEED CONTROL
WHILE PULLING INSIDE OF A PARKING SPACE. WITHOUT PRIOR WARNING THE VEHICLE JUMP FORWARD AND ACCELERATED AND HIT A PALM TREE. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769378November 6, 2002
VEHICLE SPEED CONTROL
CAR EXCELERATED TO WIDE OPEN AT STOP LIGHT, BOTH FEET WERE ON BRAKE, COULD NOT STOP. CAR WENT THROUGH INTERSECTION, LUCKILY NO ONE WAS HURT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567957October 25, 2002
VEHICLE SPEED CONTROL
THE WELDING THAT HOLDS THE GAS PEDAL TO THE FIREWALL BROKE. THE GAS PEDAL DROPPED TO THE FLOOR ATTACHED TO THE CABLE AND DID NOT FUNCTION. *JG *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768840October 24, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
WHEN HOOD WAS LIFTED DURING ROUTINE SMOG CERTIFICATION TEST, GASOLINE WAS OBSERVED SPRAYING ON ENGINE FROM FUEL LINE. THE HOLE WAS BEHIND THE TIE DOWN BRACKET ON FRONT OF THE ENGINE. THE OBVIOUSLY EXTREMELY DANGEROUS CONDITION WAS REPAIRED ON SITE. UPON EXAMINATION, THE METAL BRAID HOSE DID NOT APPEAR CHAFED BUT RATHER APPEARS TO HAVE SPONTANEOUSLY RUPTURED. THE HOSE WAS DEFECTIVE AND REPAIR COSTS SHOULD BE PAID BY THE MANUFACTURER. (HOSES ARE AVAILABLE FOR EXAMINATION) A VERY SERIOUS SITUATION WOULD HAVE DEVELOPED HAD THE GASOLINE IGNITED AT HIGHWAY SPEED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021295October 21, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATES HE CANNOT GET INTO HIS TRUCK BECAUSE THE DRIVER SIDE LATCH IS BROKEN. HE HAS NOT RECEIVED A RECALL BUT THINK THIS SHOULD BE A SAFETY ISSUE. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021046October 17, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHEN REDUCING SPEED FROM 60 MPH TO A STOP THE VEHICLE STALLS. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020953October 16, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER STATES THAT THERES A NOISE COMING FROM THE ENGINE WHILE DRIVING, WHEN THE ACCELERATOR IS PRESSED THE NOISE STOPS, THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE MASS AIR FLOW SENSOR WAS THE PROBLEM, 4X4 SENSOR IS DEFECTIVE. MR *NLM *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567750October 8, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVERS SIDE DOOR DOESN'T LOCK. DOOR PANEL WAS REMOVED AND POWER MOTOR FOR LOCK WAS REPLACED. *JG....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007452October 3, 2002
TIRES
TIRE BLEW OUT ON THE HIGHWAY. DRIVER LOSS CONTROL OF THE CAR, VEERED TO THE RIGHT, MISSED A COUPLE OF CARS ON THE RIGHT LANES AND HIT THE SIDE OF THE HILL ON THE LEFT OF THE ROAD. CAR SPUN AND ROLLED OVER SEVERAL TIMES. ALL PASSENGERS (5) WERE INJURED. TIRE WAS IN GOOD CONDITION AND DRIVER DID NOT DRIVE OVER ANYTHING (I.E. POTHOLES, DEBRIS, ETC). *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768040
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#768040October 3, 2002
TIRES
TIRE BLEW UP ON A HIGHWAY. DRIVER LOST CONTROL OF THE CAR, VEERED TO THE RIGHT, MISSED A COUPLE OF CARS ON THE RIGHT LANES AND HIT THE SIDE OF THE HILL ON THE LEFT OF THE ROAD. CAR SPUN AND ROLLED OVER SEVERAL TIMES. ALL PASSENGERS (5) WERE INJURED. TIRE WAS IN GOOD CONDITION AND DRIVER DID NOT DRIVE OVER ANYTHING (I.E. POTHOLES, DEBRIS, ETC). MR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#767526September 21, 2002
SEATS:FRONT ASSEMBLY:RECLINER
I WAS SITTING IN MY CAR PRIOR TO STARTING THE ENGINE WHEN THE SEATBACK SUDDENLY COLLAPSED WITHOUT WARNING. THE DEALER STATED THEY HAVE SEEN THIS TYPE OF FAILURE BEFORE. I AM CONNCERNED THAT MY SEAT COULD FAIL AGAIN WHILE DRIVING. THE PART THAT FAILED IS 1/4 INCH BOLT THAT WAS INSIDE THE SEAT BACK AND NOT SUBJECT TO ANY WATER OR RUST DAMAGE. I SEE WHERE A NUMBER OF COMPLAINTS HAVE BEEN FILED REGARDING THE SAME AREA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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