Ford Explorer Complaints (2003)

1,274 consumer complaints on file.

#10954361February 13, 2017
STRUCTURE:BODY, SEAT BELTS, UNKNOWN OR OTHER
CHAT CONVERSATION START 5:57PM GREETINGS, I SAW YOU COMMENTARY ABOUT THE FORD EXPLORER EXHAUST FUMES INSIDE THE CABIN, WELL I HAVE A 2004 FORD EXPLORER WITH THE SAME PROBLEM, I AM A MECHANIC I FIGURED MAY BE THE FILTER WAS CLOGGED WELL IT WAS NO FILTER, WHAT I FOUND THE VENT DOOR FELL OFF FROM THE PLACE WHERE IT SUPPOSE TO OPEN AND CLOSE LAYING DOWN ON THE FAN, SO I REINSTALLED BACK AND THE PROBLEM WAS FIXED, IT IS A POOR DESIGN FROM THE FORD COMPANY. I WAS LOOSING HEAT DURING WINTER AND NOT BE COOL AT THE SUMMER LOOSING THE THRU VENT OUT PLACE. FORD NEEDS TO FIX ALL THIS PROBLEMS ALONG WITH SEAT BELTS, REAR WINDOW QUARTER PANEL CRACKED NO ONE IS GETTING FORD TO DO RECALLS ON THIS ITEMS VERY POOR CONSTRUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948437January 30, 2017
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE BEGAN TO EXPERIENCE A JERKING MOTION AND THE ABS INDICATOR ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSORS, ABS SENSORS, AND ABS PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946504January 19, 2017
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING 50 MPH, A LOUD NOISE WAS HEARD WHEN THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944078January 10, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE PASSENGER SIDE AIR BAG IMMEDIATELY DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT THE POWDERY DUST FROM THE DEPLOYED AIR BAG CLOUDED HIS VISION AND CAUSED THE VEHICLE TO REAR END THE PRECEDING VEHICLE. THE CRASH CAUSED A CHAIN REACTION THAT INVOLVED FOUR VEHICLES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR CUTS AND PAINS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD, FROM WHERE IT WAS LATER PICKED RETRIEVED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 73,700....UPDATED 02/22/17 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10943689January 8, 2017
STRUCTURE:BODY
THE REAR PANEL OF MY 2003 EXPLORER CRACKED TODAY FOR NO REASON. NOT SURE IF THIS IS A SAFETY CONCERN. WHEN I "GOOGLED" THE PROBLEM, IT SEEMS THIS IS A COMMON PROBLEM THAT FORD ONCE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940154January 6, 2017
UNKNOWN OR OTHER
BACK GLASS EXPLODED. WHEN I PRESSED THE GATE RELEASE BUTTON, GLASS EXPLODED ON MY AND MY FOSTER CHILD I WAS HOLDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934774December 12, 2016
UNKNOWN OR OTHER
REAR LIFTGATE WINDOW ON MY 2003 FORD EXPLORER SPORT EXPLODED INTO A MILLION PIECES. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I WENT TO OPEN THE DOOR AND IT JUST EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934780December 12, 2016
ENGINE
WHILE DRIVING THIS VEHICLE, THE SPARK PLUGS HAVE BLOWN OUT OF THE ENGINE SIX TIMES REQUIRING SIX DIFFERENT TOWS HOME. THE VEHICLE IS UNRELIABLE FOR ME (DISABLED, SINGLE MOM) WHO HAS TO TAKE MY DAUGHTER AND I TO DOCTORS APPOINTMENTS. I FEEL UNSAFE AND IT IS NOT SAFE FOR MY DAUGHTER, BUT I CAN'T AFFORD TO TRADE OR GET ANOTHER VEHICLE. I THINK FORD SHOULD COME GOOD FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929716December 3, 2016
POWER TRAIN
TRUCK WAS RUNNING FINE. THEN ON SEVERAL OCCASIONS IT WOULD SLIP OUT OF GEAR WHILE I WAS COMING OFF OF OR ONTO EXIT RAMPS. SEEMED LIKE AS THE ENGINE DECELERATED IT WOULD SLIP INTO NEUTRAL. SOMETIMES IT WOULD EVENTUALLY FIND THE GEAR AND SOMETIMES I HAD TO COME TO A COMPLETE STOP, WHICH WAS REALLY SCARY SINCE I WAS IN TRAFFIC WHEN THIS HAPPENED. A SHORT TIME LATE (A MATTER OF WEEKS). I NOTICED IT WOULD NOT GO INTO GEAR WHEN THE TRUCK WAS COLD (AFTER SITTING OVERNIGHT. THIS HAS RAPIDLY PROGRESSED INTO ALMOST COMPLETE FAILURE. I CAN STILL GET THE TRUCK TO MOVE IF I SHIFT MANUALLY INTO L1 OR L2 BUT D DOES NOT WORK AT ALL. ADDITIONALLY I NOTICED THAT SOMETIMES MY O/D LIGHT WOULD BE BLINKING AND SOMETIME O/D WOULD GO COMPLETELY OFF AND THE TRUCK WOULD NOT SHIFT INTO HIGH GEAR. I FOUND IF I STOPPED, TURNED THE TRUCK OFF AND RESTARTED IT WOULD OFTEN FIX THE ISSUE. THIS IS NOT LONGER TRUE. I WILL BE TAKING THE TRUCK TO MY MECHANIC ON MONDAY. I LOOKED UP THE ISSUE AND SEE THAT THIS IS COMMON COMPLAINT WITH MANY EARLY 2000 FORD VEHICLES. SHAME THE COMPANY DOES NOT RECOGNIZE IT'S FAILURE AND STAND UP AND FIX IT. I DID NOT HAVE ANY ACCIDENT DUE TO THIS ISSUE BUT I COULD SEE IF THIS FAILURE OCCURRED AS SOMEONE WAS PULLING INTO TRAFFIC OR IN THE MIDDLE OF HEAVY TRAFFIC THAT THIS COULD DEFINITELY CAUSE A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908857September 23, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN OPERATING THE VEHICLE, THE REAR HATCH DOOR AND THE REAR HATCH WINDOW BECAME UNSECURED AND OPENED DUE TO A CRACK NEAR THE REAR WINDOW WIPER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897078August 19, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED ON A HIGHWAY, THE CONTACT WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE OTHER VEHICLE ROLLED OVER AND THE CONTACT'S VEHICLE STOPPED AT THE MEDIAN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A MILD CONCUSSION, A BRUISED STERNUM, BACK AND NECK PAINS. THE CONTACT RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A YARD AND DESTROYED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 319,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10895806August 14, 2016
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
"TAKATA RECALL"I BROUGHT THE TRUCK AND THE AIRBAG LIGHT WAS FLASHING 4X4 LIGHTS FLASHING ALSO, SMELLING OIL COMING FROM THE DEFERENTIAL ON THE BACK AXLE. NOW, THE TRANSMISSION STARTED SLIPPING AND HE CHANGED A PART . THEN, THE TRANSMISSION STARTED TO SLIP AGAIN. ALSO,I WANTED TO SWITCH TO ANOTHER VEHICLE BUT HE DECLINED IT . HE SAID " HE PUT TO MUCH WORK INTO THE TRUCK AND ALL THE PARTS ARE NEW IN WHICH ONLY THE TIRES AND MUFFLER WAS REVOLVED ".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888102July 25, 2016
STRUCTURE:BODY
THE REAR LIFT-GATE HAS A CRACKED PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886191July 20, 2016
VISIBILITY, STRUCTURE
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM THE REAR HATCH WINDOW. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE PIECE THAT HELD THE WINDOW IN PLACE WAS FRACTURED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE IN MARCH OF 2015. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 159,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885760July 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
MY TRANSMISSION LIGHT HAS BEEN COMING ON. I WAS ONLY AT 117K MILES WHEN IT HAPPENED. THAT'S TO SOON FOR A TRANSMISSION TO BE ACTING UP ESPECIALLY SINCE IT'S ANEW ONE ACCORDING TO CARFAX THIS IS THE SECOND TRANSMISSION FOR MY EXPLORER. THE FIRST ONE WAS PUT IN ONLY AT 3 YEARS OLD. IT WILL SOMETIMES JERK INTO REVERSE OR TAKE A SECOND TO GO INTO DRIVE WHEN I SWITCH GEARS. MY OVERDRIVE LIGHT ALSO FLASHES WHICH I ASSUME MEANS MY OVERDRIVE NO LONGER WORKS. THE LIGHT ONLY COMES ON AFTER DRIVING OVER 40 MPH. SO IF I'M ON THE HIGHWAY I CAN'T GO THE SPEED LIMIT BECAUSE I DON'T WANT THIS LIGHT COMING ON. I TOOK IT TO A TRANSMISSION SHOP IT NEEDS A TORQUE CONVERTER AND A REBUILD. I CONTACTED FORD AND THEY WON'T DO ANYTHING ABOUT IT. THEY TOLD ME TO BUY A NEW CAR. WHEN I GO UP HILLS MY EXPLORER ALSO HAS TROUBLE EVEN THOUGH IT SHOULDN'T. I ALSO NEED A NEW SOLENOID PACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884518July 13, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,404. UPDATED 09/27/16*LJ *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10875755June 22, 2016
SERVICE BRAKES, ENGINE
2003 FORD EXPLORER, WHILE DRIVING THROUGH TOWN I STARTED TO SLOW DOWN FOR A GROUP OF KIDS WAITING TO USE A CROSS WALK WHEN THE EXPLORER SHUT DOWN & LOST ALL POWER TO CONTROL BRAKES AND STEERING ALMOST HITTING THE KIDS.. I HAVE TAKEN TO A SHOP & WAS TOLD THEY COULD NOT DUPLICATE THE ISSUES I HAVE BEEN HAVING FOR 5 YEARS. THE REASON I AM NOW REPORTING THIS IS BECAUSE THE CLOSE CALL I JUST HAD WITH THE CROSS WALK. THIS PROBLEM STARTS AFTER ABOUT 5 OR 10 MINUTES OF RUN TIME THEN CLEARS UP NOT RETURNING UNTIL NEXT RUN OR SOME TIME LATER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874437June 15, 2016
AIR BAGS
I LOST CONTROL AROUND A BEN GOING 35MPH AFTER IT GOT DONE RAINING AND GOT IN AN ACCIDENT HIT A TELEPHONE POLE AND FARM POST AFTER SPINNING ABOUT 4XS CAR IS TOTALED AIR BAGS NEVER WENT OFF
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10870292May 23, 2016
VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE HINGES ON THE REAR WINDSHIELD WERE LOOSE AND THE REAR WINDOW WAS NOT PROPERLY SECURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870103May 20, 2016
VISIBILITY/WIPER
I HAD JUST PUT A BAG OF GROCERIES IN THE BACK, WAS CLOSING THE REAR GLASS HATCH WHEN IT EXPLODED ABOUT 1/3 OF THE WAY DOWN. VERY LOUD NOISE, AND TINY GLASS PIECES SHATTERED ACROSS 3 PARKING SPOTS, INTO AND ALL AROUND OUR VEHICLE, INCLUDING THE GROCERIES WHICH I DISCARDED. THIS CAR IS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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