Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10021066June 5, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WELL DRIVING MY 1998 FORD EXPLORER GAS PEDAL COMPLETELY FELL OFF THE FIREWALL/FLOORBOARD. THE TWO SPOT WIELDS BROKE NEARLY, CAUSING VEHICLE TO CRASH. I WAS ABLE TO SAFELY MOVING MY VEHICLE TO THE SIDE OF THE ROAD, BUT WAS ALMOST REAR-ENDED BY A BIG RIG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020885June 2, 2003
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT RECLINED WITHOUT WARNING WHILE DRIVING DOWN THE ROAD (HEARD A SNAP AND THEN THE SEAT FELL BACK). TALKED WITH THE DEALERSHIP - ENDED UP HAVING TO REPLACE THE UPPER RECLINE BRACKET BOLT. THE REPLACEMENT OF THIS BOLT WAS NOT COVERED BY EXTENDED WARRANTY OR SAFETY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021872May 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING UPPER BALL JOINTS BROKE, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. PLEASE FILL IN ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021699May 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
AFTER SITTING IDLE FOR AN HOUR THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT DETERMINED THE FIRE STARTED IN THE ENGINE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10020568May 27, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE THERMOSTAT ON MY 1998 FORD EXPLORER HAS HAD TO BE REPLACED FOR THE SECOND TIME IN TWO YEARS WITH NO DEFINITION OF WHY IT HAS BROKEN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020496May 23, 2003
SUSPENSION:FRONT:CONTROL ARM
THE UPPER BALL JOINTS AND LOWER BALL JOINTS WERE WARPED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018607May 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
BROKEN CRANKSHAFT ON 1998 FORD EXPLORER WITH ONLY 83,000 MILES. NO HELP FROM FORD. SEEMS TO BE A MATERIALS DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017752May 8, 2003
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FRONT END FELT LOOSE AND VEHICLE WAS VEERING TO THE RIGHT DUE TO CRACKED BALL JOINTS. ENGINE CHECK LIGHT APPEARED, AND A RED BROWN LIQUID WAS LEAKING FROM DRIVER'S SIDE BECAUSE POWER STEERING RACK WAS DEFECTIVE. ALSO, DEALER REPLACED TIMING GEAR, AND UPPER AND LOWER INTAKE MANIFOLDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018411May 8, 2003
SEAT BELTS:REAR/OTHER
1998 FORD EXPLORER. THE REAR PASSENGER SIDE SEAT BELT WON'T RETRACT. IT HAS ALREADY BEEN REPLACED ONCE, WHILE UNDER WARRANTY, AND NOW THE REPLACEMENT IS DOING THE SAME THING. OF COURSE IT IS NO LONGER UNDER WARRANTY AND THE COST WILL BE AROUND $300. ALSO, CD EXCHANGER HAS ALREADY BEEN REPLACED ONCE AND IS BROKEN AGAIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018356May 7, 2003
STEERING:RACK AND PINION
ON 5/7/03, I TOOK MY 1998 FORD EXPLORER TO CLASSIC FORD IN SMITHFIELD NC., BECAUSE I HAD BEEN HEARING A ROARING NOISE WHEN EVER I TURNED TO THE LEFT. I WAS TOLD THEY NEEDED TO REPLACE MY RACK & PINION. THEY WILL HAVE TO KEEP IT A COUPLE DAYS TO REPLACE IT. I FEEL THAT IS VERY UNUSUAL FOR AN AUTO WITH ONLY 66,000 MILES WOULD HAVE THAT PROBLEM WITH THE STEERING.(INCIDENT DATE SHOULD BE 5/7/2003) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018093May 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION EXPERIENCED PROBLEMS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017164April 30, 2003
VISIBILITY:WINDSHIELD
THE FRONT WINDSHIELD DETACHED FROM THE ADHESIVE. THE DEALER/MANUFACTURER HAD BEEN NOTIFIED AND REFUSED TO REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. MR SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017572April 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE STALLED OFF WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017464April 23, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE ACCELERATOR PEDAL FELL OFF AND CAUSED THE VEHICLE DECELERATE RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY COULD NOT DETERMINE WHY THE PEDAL FELL OF BUT WERE ABLE TO FIX THE PEDAL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016171April 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
REAR CHAIN GUIDE TENSIONER BROKE - PART OF CAM CHAIN GUIDE ASSEMBLY. ENGINE DIED IN MORNING RUSH HOUR, BUT CAR COASTED SAFELY TO EMERGENCY LANE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014516April 17, 2003
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BLEND DOOR IN THE VENTILATION SYSTEM DOES NOT OPERATE. LEADS TO HEAT IN THE SUMMER AND DIFFICULITY DEFROSTING THE WINSHIELD IN THE WINTER. FROM WHAT I HAVE READ THIS IS A COMMON PROBLEM ON THE 1998 EXPLORERS. I ALSO HAD THE EVAPORATOR TANK REPLACED LAST YEAR. THIS IS A MANUFACTURING PROBLEM AND SHOULD BE RECALLED TO FIX. I ALSO HAD TWO SETS OF BRAKES AND ROTORS ON THIS VEHICLE AND THE RADIO STILL DOES'NT WORK RIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015795April 14, 2003
VEHICLE SPEED CONTROL
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015036April 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CRANK SHAFT BROKE IN HALF, WHICH CAUSED THE VEHICLE TO BE DISABLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009911March 21, 2003
LATCHES/LOCKS/LINKAGES
THE CONSUMER WAS UNABLE TO UNLOCK THE POWER DOOR FROM THE INSIDE AND HAD TO CRAWL OUT OF THE WINDOW, IT WAS DETERMINED THAT THE SOLENOID FAILED IN THE DRIVER DOOR. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010596March 17, 2003
ELECTRICAL SYSTEM
I WAS DRIVING WHILE TOWING A TRAILER AND HEADLIGHTS, PARKING LIGHTS, AND FOG LIGHTS WENT OUT AND SMOKE CAME OUT OF THE STEERING COLUMN. AFTER COOLING OFF, I DROVE THE REST OF THE WAY HOLDING THE DIMMER SWITCH BACK TOWARDS ME FOR 2-AND-A-HALF HOURS. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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