Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#727328August 9, 2000
TIRES
I HAVE A 1994 FORD EXPLORER THAT I AM NOT DRIVING ANY MORE BECAUSE BOTH OF THE REAR TIRES BLEW WHILE DRIVING EXACTLY AS THEY SHOWED ON THE NEWS REPORT LAST NIGHT CONCERNING FIRESTONE RECALLING 20 MILLION RADIAL ATX TIRES. THE FIRST TIME WAS AT NIGHT DRIVING ON THE HIGHWAY WITH MY WIFE AND BOTH CHILDREN IN THE CAR, WHO AT THAT TIME WHERE 1 AND 5. THE SECOND TIME I WAS ON MY WAY BACK FRON OUT OF TOWN ALONE. BOTH TIMES IT TOOK ALL I HAD TO STOP THE VEHICLE FROM TURNING OVER. THE FIRST TIME THIS HAPPEND I HAD TO SEND THE DESTROYED TIRE BACK TO FIRESTONE FOR THEY TO EXAMINE. THE SECOND TIME I WAS ASKED TO DO THE SAME THING BUT THE FIRESTONE DEALER LOST THE TIRE. I DO HAVE PICTURES HOWEVER OF BOTH TIRES AND THE DAMAGE THEY CAUSED. EVEN THOUGHT I DID NOT HAVE THE TIRE THE SECOND TIME FIRESTONE PAID FOR ALL THE DAMAGES BOTH TIMES. TO HEAR OF THE 46 POSSIBLLE DEATHS IS VERY DISTURBING TO ME TO THINK OF MY CHILDREN WHERE IN THE CAR THE FIRST TIME. AFTER THE SECOND TIME IT HAPPEND I REFUSED TO DRIVE THE CAR ANYMORE EVEN THOUGH IT IS A COMPANY VEHICLE AND PART OF MY SALARY, I DECIDED TO COME OUT OF POCKET AND BUY MYSELF A VEHICLE, SOMETHING WITHOUT FIRESTONE TIRES ON IT. PLEASE LET ME KNOW IF I CAN BE OF ANY HELP DURING YOUR INVESTIGATION OF THESE TIRE OR WHAT I SHOULD DO NEXT. FIRESTONE PUTS OUT A VERY DANGEROUS PRODUCT AND I WILL NEVER BE A CUSTOMER OF THEIRS AGAIN, AND I PROBABLY WONT BE OF FORD EITHER FOR USING SUCH A POOR QUALITY PRODUCT. THANK YOU GEOFF MULES JR. V. P. OF MANUFACTURING( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727384August 9, 2000
TIRES
THE TREAD OF THE TIRE PEELED BACK TO REVEAL EXPOSED METAL. I WAS DRIVING AND HEARD A SLOW HISSING SOUND WHILE I WAS STOPPED. I DROVE APPROX. 1 MILE AND THE TIRE WAS COMPLETELY FLAT WHEN I REACHED MY DESTINATION.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867281August 9, 2000
TIRES:TREAD/BELT
PE 00020: WHILE DRIVING 65MPH & FELT LEFT FRONT TIRE WENT FLAT. PULLED OVER & CHECKED TIRE. NOTICED TREAD WAS PARTIALLY HANGING ON TIRE. DO NOT HAVE TIRE. WAS A REPLACEMENT OF THE ORIGINAL TIRE. A FIRESTONE WILDERNESS ATX, SIZE P235/75R15 WITH 99,000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727060August 8, 2000
TIRES:TREAD/BELT
IN ALL CASES THE TREAD ABRUPTLY SEPARATED FROM THE BELTS, BUT THE TIRE REMAINED INFLATED. (FORTUNATELY, AS THAT LAST ONE COULD HAVE KILLED US.) DATE AND MILEAGE OF FIRST INCIDENT, AND MILEAGE OF LAST INCIDENT, ARE APPROXIMATE. HAVE NOT HAD DAMAGE ESTIMATED FOR THE LAST INCIDENT, WHICH THRASHED THE ENTIRE SIDE OF THE CAR; NO APPARENT DAMAGE FROM FIRST (NOT COUNTING THE NEW TIRE), AND ~$150 FROM THE SECOND FOR THE TAIL LIGHT AND DAMAGE TO EXHAUST SYSTEM. THE FIRST INCIDENT I ATTRIBUTED TO ROAD DEBRIS THAT I HADN'T SEEN (IT WAS NIGHT), AND THE LAST ONE I THOUGHT I WAS SAFE BECAUSE THE TIRE WAS NOT ORIGINAL EQUIPMENT AND IT ONLY HAD ~30,000 MILES ON IT. TREAD WAS GOOD ON ALL TIRES (>~1/8" ON THE OLD ONES, LOOKING NEW ON THE NEWER ONE). HAD BEEN ON THE ROAD ~45 MINUTES (FREEWAY) FOR FIRST AND LAST, AND ~10 MINUTES FOR THE SECOND INCIDENT. THE FULL LOT # ON THE LAST TIRE, READING CLOCKWISE FROM THE DOT STAMP, IS: W2HL IMO 434 SL531 K04R. I STILL HAVE THAT CARCASS. (BY THE WAY, IT'S A REAL PAIN TO HAVE TO RESTART THE WHOLE FORM TO CORRECT A TYPO IN THE BEGINNING)( DOT NUMBER: W2HL IMO TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726976August 8, 2000
TIRES:TREAD/BELT
IN 1998 TIRE JUST BLEW UP, MEAT CAME OFF,GOING UP A NARROW UPHILL ROAD. SECOND TIME MEAT CAME OFF AND THE HANGING DEBRIS HIT AND DAMAGE BACK OF CAR AND BODY. THIRD TIME, THANKS TO YOUR REPORT ON NEWSPAPER, I CHECKED TIRES AND REAR RIGHT MEAT IS CRACKED AND SEEMS THAT IS ABOUT TO COME OFF ALSO. IT'S BEEN DISCARDED. THIS WAS A NEW TIRE. THANKS AND KEEP UP THE GREAT WORK YOU'RE DOING. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726981August 8, 2000
TIRES:TREAD/BELT
THE TIRE TREAD ON TWO OF MY FOUR TIRES BEGAN TO SEPARATE TO THE POINT THAT THE STEEL CORDS WERE SHOWING THROUGH. SMALL PIECES OF RUBBER WERE MISSING AND OTHER PIECES WERE LOOSE AND READY TO SEPERATE. THE CONDITION WAS NOTICED DURING NORMAL TIRE ROTATION AFTER A TRIP DURING VERY HOT WEATHER. THIS IS THE SECOND SET OF TIRES THAT HAVE FAILED. ANOTHER SET WAS REPLACED FOR THE SAME CONDITION 2 YEARS AGO. BOTH TIMES AFTER THE HOT SUMMER MONTHS. MY FAMILY AND I ARE VERY FORTUNATE THE TREAD DID NOT SEPERATE WHILE WE WERE TOWING THROUGH THE MOUNTAINS AND THE CONDITION NOTED DURING NORMAL TIRE ROTATION. I WOULD ALSO LIKE TO ADD THAT THE TIRES ARE CHECKED FREQUENTLY FOR PROPER AIR INFLATION AND CONDITION. THANK YOU. *AK( DOT NUMBER: TIRE SIZE: P23575SR15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726983August 8, 2000
TIRES:TREAD/BELT
I HAVE HAD THREE FIRESTONE ATX II TIRES REPLACED PRIOR TO FAILING. ALL THREE HAD PARTIAL SEPERATION (BULGES). I ALSO HAVE TERRIBLE ALIGNMENT PROBLEMS WITH THESE TIRES, AS THEY ALL PULL IN DIFFERENT DIRECTIONS. I CAN ONLY MOUNT THEM ONE WAY TWO CANCEL EACH OTHER OUT. I AM EXTREMELY DISAPPOINTED WITH THESE TIRES, BUT HATE TO THROW AWAY THE TREAD LEFT ON THEM.*AK( DOT NUMBER: TIRE SIZE: 23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726993August 8, 2000
TIRES:TREAD/BELT
TREAD SEPARATION OCCURRED, IDENTICAL TO THOSE SEEN ON TELEVISION, CAUSING TREAD TO BECOME STUCK ON UNDERCARRIAGE OF VEHICLE, END OF TREAD COMING UP AND STRIKING TAILGATE OF VEHICLE, CAUSING BODY DAMAGE. REPORTED TO AND DOCUMENTED BY STATE FARM INSURANCE AS A COLLISION CLAIM.( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727065August 8, 2000
TIRES:TREAD/BELT
ONE YEAR AGO ON AUGUST 22,1999, WHILE DRIVING ON THE SAM HOUSTON TOLLWAY NEAR GREENSPOINT DRIVE IN HOUSTON,TEXAS AT A SPEED OF 65 MPH, AN 8 INCH LONG PIECE OF THE TIRE TREAD ON MY RIGHT REAR TIRE SEPARATED FROM THE TIRE. I DID NOT SUFFER A BLOWOUT AND WAS ABLE TO SAFELY CHANGE THE TIRE AND CONTINUE HOME. THE FOLLOWING DAY I PURCHASED 4 BRAND NEW MICHELIN RADIAL TIRES AT NTB. I DID NOT REPORT THIS TREAD FAILURE TO FIRESTONE OR THE FORD DEALERSHIP AT THE TIME SINCE I WAS UNAWARE THAT OTHER EXPLORER DRIVERS WERE EXPERIENCING SIMILAR TREAD FAILURES. AFTER READING RECENT REPORTS ABOUT FIRESTONE ATX TIRE TREAD FAILURES IN USA TODAY I DECIDED TO SEND THIS E-MAIL SO THAT MY EXPERIENCE CAN BE DOCUMENTED AND INCLUDED IN YOUR STATISTICS. I DID NOT KEEP THE DAMAGED TIRE NOR DO I HAVE ANY PHOTOGRAPHS OF THE TREAD FAILURE. I CONSIDER MYSELF LUCKY THAT THE TIRE DID NOT BLOW OUT AND I DID NOT SUFFER THE SAME FATAL CONSEQUENCES AS OTHER FORD EXPLORER DRIVERS. WHILE DRIVING DOWN THE HIGHWAY I COULD FEEL AN EXTREME BUMPINESS BEFORE THE PIECE OF TREAD LET LOOSE WITH A LOUD "POW" AND A CLOUD OF DUST AND RUBBER IN MY REAR VIEW MIRROR. HOPEFULLY MY EXPERIENCE WILL HAVE SOME VALUE IN YOUR INVESTIGATION, AND I WOULD BE HAPPY TO DISCUSS MY EXPERIENCE WITH YOU FURTHER. - CHARLIE CURTIN S( DOT NUMBER: ? TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727105August 8, 2000
TIRES:TREAD/BELT
LEFT REAR FIRESTONE ATX TREAD SEPARATED FROM BELT WHILE TRAVELLING AT HIGHWAY SPEED. THE VEHICLE WAS SAFELY STOPPED BY THE SIDE OF THE ROAD WITH NO OTHER VEHICLES INVOLVED. THE RESULTING DAMAGE TO THE LEFT REAR QUARTERPANEL FROM THE TIRE TREAD SEPARATION AMOUNTED TO $3300 IN BODY REPAIRS. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727113August 8, 2000
TIRES:TREAD/BELT
AT APPROX 1:30PM ON 3/22/99, WE WERE RETURNING TO PHOENIX FROM YOUMA, ARIZONA ON INTERSTATE 8 WHEN THE RIGHT REAR TIRE LOST ITSTREAD. MY 25 YEAR OLD DAUGHTER WAS DRIVING AND WAS ABLE TO MAINTAIN CONTROL OF THE VEHILCLE, SO NO ONE WAS INJURED. IT TOOK UNTIL 7/14 FOR FIRESTONE TO REIMBURSE THE COSTS NOT COVERD BY MY INSURANCE COMPANY. *AK( DOT NUMBER: W2UU1MX194 TIRE SIZE: P225/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#727114August 8, 2000
TIRES:TREAD/BELT
6 TIRES RUINED BECAUSE OF TREAD / BELT SEPARATION/SAME TIRES USED AS REPLACEMENT LATEST REPLACE 1ON 12/99 AND 2 ON 3/00/ CAUGHT AFTER EXTREME VIBRATION WHEN DRIVING. *AK( DOT NUMBER: TIRE SIZE: 235/75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727117August 8, 2000
TIRES:TREAD/BELT
I HAD THREE FIRESTONE TIRES FAIL ON MY FORD EXPORER BETWEEN 8/98 & 4/99. THE FIRST TWO TIME WERE WHILE TRAVELING AT SPEED ON THE HIGHWAY, FROM WHICH I WAS ABLE TO SAFELY AND WITHOUT INCIDENT PULL OFF THE ROAD. BOTH OF THESE FAILURES WERE CATASTROPHIC WITH THE ENTIRE TIRE FALLING APART. THE THIRD FAILURE WAS SIMPLY THE TIRE GOING FLAT. THIS TIRE HAD VISUAL CRACKS ON THE SIDEWALL JUST BELOW THE TREAD. ALL THREE FAILURES WHERE INDICATIVE OF TREAD SEPARATION. THE FIRST TWO WERE PRECEEDED BY THE VECHILE RIDING ROUGHLY. SHORTLY AFTER EACH INCIDENT I REPLACED THE BAD TIRE WITH THE FIRESTONE ATX OR ATX II AS THIS WAS THE MANUFACTURE'S (FORD'S) ORIGINAL EQUIPMENT. THE EXACT DATES OF THE INCIDENTS ARE ESTIMATED BASED ON THE TIRE REPLACEMENT RECIEPTS. *AK( DOT NUMBER: TIRE SIZE: 235575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727125August 8, 2000
TIRES:TREAD/BELT
3 BROKEN STEEL BELTS IN 17,541 MILES. 2 WHEEL DRIVE SUV SO NO OFF ROAD DRIVING. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727132August 8, 2000
TIRES:TREAD/BELT
ON TWO SEPARATE OCCASIONS THE TREAD SEPARATED FROM MY TIRE. THIS CAUSED THE SUV TO LOSE CONTROL AND SUSTAINED BODY DAMAGE. THE FIRST OCCURANCE WAS 60 DAYS AGO, BEFORE I KNEW THERE WAS A PROBLEM. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867092August 8, 2000
AIR BAGS, TIRES:TREAD/BELT
WHILE DRIVING AT 60 MPH WITH FIRESTONE ATX TIRES ON THIS VEHICLE. ON JULY 31,1998 THERE WAS A POP SOUND , AND SUDDENLY VEHICLE WAS ON IT'S ROOF, LEFT REAR TIRE HAD PEELED LIKE A BANANA, CAUSING THIS. FORD WAS CONTACTED. *AK THE FRONT END OF THE VEHICLE WAS HIT WHEN THE TIRE TREAD SEPARATED BUT THE AIR BAG FAILED TO DEPLOY. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867095August 8, 2000
TIRES
VEHICLE HAD FIRESTONE ATX TIRES, AND AT 35,000 MILES TIRES BEGAN TO BLISTER, AND SEPARATE. FIRESTONE WAS CONTACTED AND DID NOTHING. *AK FIRESTONE ATX 235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867120August 8, 2000
TIRES:TREAD/BELT
PE02000, TIRE TREAD SEPARATION: WHILE DRIVING AT 70 MPH TREAD ON THE REAR PASSEGNER'S SIDE TIRE CAME OFF. DRIVER LOST CONTROL OF VEHICLE, AND VEHICLE SPUN AROUND, AND HIT A GUARDRAIL. DRIVER WAS THE ONLY PERSON IN THE VEHICLE, AND WAS NOT HURT. TIRE WAS A FIRESTONE, WILDERNESS, ORIGINAL EQUIPMENT. FIRESTONE HAS NOT BEEN CONTACTED ABOUT THE TIRE. PLEASE PROVIDE INFORMATION ABOUT INCIDENT IN NOVEMBER OF 1998. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#867115August 8, 2000
TIRES:TREAD/BELT
PE-00-020-TIRES ON A FORD EXPLORER 1994, TIRE SIZE NOT AVAILABLE, AND DOT NUMBER NOT AVAILABLE. WHEN DRIVING 30-35 MPH RIGHT REAR TIRE SEPARATED FROM TREAD, RUBBER WAS VISIBLE WHICH CAUSED DAMAGE TO VEHICLE'S UNDERBODY. *AK THE FAILED TIRE WAS REPLACED BY FIRESTONE AND THE CUSTOMER REPLACED THE REST OF THE TIRE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726868August 7, 2000
TIRES:TREAD/BELT
WHILE TRAVELING AT APPROXIMATELY 70 MILES PER HOUR, THE TIRE TREAD SEPARATED. THIS TIRE WAS ORIGINAL EQUIPMENT ON THE FORD EXPLORER. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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