Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10039763September 11, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
AFTER THE VEHICLE HAD BEEN PARKED FOR ABOUT TWO HOURS IT CAUGHT ON FIRE. FIRE DEPARTMENT WAS CALLED, AND THEY SAID FIRE WAS DUE TO A FUEL LEAK. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10038738September 11, 2003
LATCHES/LOCKS/LINKAGES
TOOK VEHICLE TO HAVE RECALL (03S04) PERFORMED FOR BROKEN DRIVERS SEAT BOLTS. (DRIVERS SEAT IS BROKEN AND LEANS WAY BACK ) . I ALSO ASKED THEM TO FIX THE DEFECTIVE DRIVERS DOOR LOCK. THE ELECTRIC LOCK STAYS DOWN I CAN NOT OPEN THE DOOR I HAVE TO CRAWL OUT PASSENGERS SIDE OR OUT THE DRIVERS WINDOW. AS I HAVE BEEN OVERCHARGED FOR REPAIRS IN THE PAST I SAID I WANTED TO KNOW HOW MUCH IT WOULD COST TO FIX THE DOOR. THEY ESTIMATED THAT IT WOULD COST ME $68.00 JUST TO HAVE THEM TELL ME HOW MUCH IT WOULD COST TO FIX THE DEFECTIVE DOOR LOCK. I HIT THE ROOF, AS THEY HAVE CHEATED ME IN THE PAST. (THIS DEALERSHIP PREVIOUSLY TRIED TO SELL ME A NEW CLUTCH FOR F150 PICKUP, IT TURNED OUT THAT FORD HAD ALREADY CREATED A $20 KIT THAT FIXED THE CLUTCH. ) SERVICE MANAGER SAID THEY WERE NOT GOING TO DO THE RECALL AND TOLD ME TO LEAVE. I ASKED TO SPEAK WITH THE DEALERSHIP OWNER THEY TOLD ME THAT HE WAS NOT IN. I CALLED THE DEALERSHIP10 MINUTES LATER AND THE OWNER WAS THERE. I HIGHLY SUSPECT I WAS LIED TO . I TOLD MIKE PALLATA THE OWNER I WANTED THE RECALL PERFORMED. HE TOLD ME THAT HIS DEALERSHIP WAS NOT GOING TO DO THE RECALL. MY EXPLORER IS ON THE ROAD WITH DEFECTIVE SEAT AND A DRIVERS DOOR THAT WILL NOT OPEN. FORD HAS REPLACED TWO SETS OF DEFECTIVE TIRES AND REPLACED A HOOD LATCH WITH ALL THESE DEFECTS WHY AM I TO THINK THE DOOR LATCH IS NOT ALSO A SAFETY DEFECT. I PREVIOUSLY LEASED A 97 FORD EXPLORER THE PASSENGERRS SEAT BROKE ON THIS ONE JUST LIKE ON THE 98. THEY WANTED ME TO PAY TO FIX THAT SEAT AT THE END OF THE LEASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039647September 10, 2003
FUEL SYSTEM, GASOLINE
FUEL LEAKED ONTO THE ENGINE, CAUSING A FIRE. THE LOCATION OF THE FUEL LEAK HAD NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10037475September 8, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
4.0L SOHC ENGINE FAILED WITHIN 9,000 MILES OF REPLACING TIMING CHAIN CASSETTE UNDER FORD PROGRAM OOM12. TOWED TO A FORD DEALERSHIP AND WAS TOLD THAT I WOULD NEED TO PAY 5,800 FOR A REBUILT ENGINE AND THERE WAS NOTHING THEY COULD DO WITH REGARD TO OOM12 WHICH IS A KNOWN PROBLEM WITH THE FORD 4.0L SOHC ENGINE FAILING PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038449September 8, 2003
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS THE STEERING WANDERED AND SWERVED. AT THIS TIME THE CAUSE IS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038265September 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN TRYING TO OPEN DRIVER'S SIDE DOOR FROM INSIDE HANDLE HAD TO BE PULLED AT LEAST TEN TIMES BEFORE THE DOOR WOULD OPEN. CONSUMER WAS CONCERNED THAT IF THERE WAS AN EMERGENCY THE DOOR WOULD NOT OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037271September 5, 2003
EXTERIOR LIGHTING
MULIFUNCTION SWITCH ON 1998 FORD EXPLORER EDDIE BOWER 2WD SMOKING AND REQUIRED REPLACEMENT. MFS BEGAN SMOKING AFTER STARTING THE VEHICLE, POTENTIALLY CAUSING A FIRE HAZARD. NO FIRES REPORTED AFTER NUMEROUS VEHICLE STARTS, HOWEVER, SMOKE BECOMING MORE PREVELANT AFTER EACH VEHICLE START. VEHICLE WAS DRIVEABLE. MFS WAS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038346September 5, 2003
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER RECEIVED RECALL#03V281000 CONCERNING FRONT SEAT ASSEMBLY RECLINER. PASSENGER'S SEAT RECLINER LEVER BROKE. PASSENGER'S SEAT HAD TO BE SUPPORTED BY TWO TENNIS RACKETS IN ORDER FOR THE SEAT BACK TO STAY IN THE UPRIGHT POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038003September 2, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS DRIVING "ROUGH." DEALER DETERMINED THAT THE CAM CHAIN GUIDE BROKE, AND ENGINE HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022596September 2, 2003
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE HATCHBACK WOULD NOT OPEN AT ALL. THE CONSUMER FELT IT WAS UNSAFE TO HAVE NO MANUAL WAY TO OPEN THE HATCHBACK FROM THE INSIDE. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022602September 2, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NO DESCRIPTION GIVEN. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022605September 2, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE INFORMATION FOR THE RADIO WAS VISIBLE AT TIMES AND SOMETIMES IT WAS NOT VISIBLE. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037881August 28, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN DRIVING AT 40 MPH TRANSMISSION TRANSFER CASE WOULD MAKE A LOUD NOISE AND IT WOULD BE HARD FOR THE DRIVER TO ACCELERATE FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033520August 26, 2003
ELECTRICAL SYSTEM
1998 FORD EXPLORER EDDIE BAUER MODEL, CAUGHT ON FIRE WHILE PARKED IN MY GARAGE AT 4:00 AM. VEHICLE HAD NOT BEEN DRIVEN SINCE 5:30 PM PREVIOUS EVENING. WE WERE ALERTED BY A SMOKE DETECTOR. VEHICLE WAS TOTAL LOSS, GARAGE & ATTIC ABOVE GARAGE BADLY DAMAGED RESULTING IN COMPLETE LOSS OF OUR PERSONAL PROPERTY STORED THERE. FIRE DEPARTMENT REPORT STATES THAT THEY THINK THE FIRE STARTED WITH THE BATTERY, WHICH WAS ORIGINAL TO THE VEHICLE. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10037660August 26, 2003
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHILE DRIVING AT 40 MPH STEERING LOCKED UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033344August 23, 2003
SEATS:FRONT ASSEMBLY:RECLINER
BOTH SEAT RELEASE LATCHES HAVE BROKEN OFF. BACK OF DRIVERS SEAT WILL NOT RELEASE(TILT FORWARD) TO ALLOW ACCESS TO BACK SEAT. PASSENGER SEAT WOULD NOT SLIDE OR TILT FORWARD TO ALLOW ACCESS TO REAR SEAT PASSENGER SEAT BROKE ON 3/30/03. PASSENGER SEAT LATCH REPAIRED (SPOT WELD) DRIVERS SEAT BROKE ON..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033209August 20, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BROKEN BLEND DOOR IN 1998 FORD EXPLORER, A/C ONLY RUNS ON HIGH AND HEAT ONLY RUNS ON HIGH, COMMON PROBLEM ON NUMEROUS EXPLORERS FROM 1995 TO 1999-2000. FORD EITHER STATES THEY HAVE NEVER HEARD OF IT, OR ITS NOT A BIG DEAL BUT EITHER WAY WILL NOT COVER THE 800.00 TO 1,000.00 COST TO REPAIR THE BROKEN DOOR UNIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034099August 18, 2003
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SIDE SEAT WOBBLES AND IS NOT STURDY. DEALER WILL FIX THE SEAT AT OWNER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032753August 13, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:HORN, AIR BAGS
CRUISE CONTROL FAILED WHILE ACTIVATED ON 4 LANE HIGHWAY IN WASHINGTON D.C. TRAFFIC. THEN REALIZED THE HORN HAD FAILED AS WELL DAYS LATER. THE FORD DEALER SEEMS AWFUL AWARE OF THE PROBLEM, AND THE NEED TO REPLACE A "CLOCK SPRING" IN THE STEERING COLUMN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031199August 10, 2003
ELECTRICAL SYSTEM
WE HAVE A 1998 FORD EXPLORER, WE HAVE HAD PROBLEMS AT DIFFERENT TIMES GETTING THE TRUNK OPEN AFTER THE CAR HAS BEEN UNLOCKED. THIS HAS HAPPENED SEVERAL TIMES AND ONE TIME WE WORKED ON IT FOR OVER AN HOUR BEFORE GETTING IT UNLOCKED. THIS MIGHT BECOME A PROBLEM IF YOU WERE TRYING TO GET SOMETHING OR SOMEONE OUT OF THE BACK OF THE VEHICLE IN CASE OF AN EMERGENCY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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