Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#758171February 13, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ENGINE ACCELERATED DURING BRAKING TO A STOP. UNABLE TO STOP VEHICLE WITH BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564260February 12, 2002
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER STATED AS HE LEANED BACK IN THE DRIVERS SEAT, THE BACK OF THE SEAT FELL ONTO THE REAR SEAT, CONSUMER WAS NOT ABLE TO GET THE SEAT BACK UP BY USING THE SEAT HANDLE, VEHICLE WAS TAKEN INTO THE DEALERSHIP AND CONSUMER WAS INFORMED THAT THE LATCH HOLDING THE SEAT BACK IN PLACE HAD LET GO AND HAD TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003706February 7, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE WAS TAKEN TO DEALERSHIP DUE TO NOISE COMING FROM FRONT END. DEALER DETERMINED THAT FRONT DIFFERENTIAL WAS BROKEN AND HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757614January 31, 2002
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE NEVER TAKEN OFF ROAD/DEALER HAS NO IDEA WHY ALL FRONT END PARTS FAILED/DEALER STATES IT NEVER SHOULD HAVE HAPPENED WITH 1997 VEHICLE/ OTHER EXPOLOER OWNERS I HAVE TALKED WITH HAVE SIMILAR FRONT END PROBLEMS / I FEEL THERE IS SOMETHING WRONG WITH DESIGN OR PARTS USED IN FRONT END AND ABS SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564170January 29, 2002
SUSPENSION:FRONT:SPRINGS:TORSION BAR, POWER TRAIN:DRIVELINE:DRIVESHAFT
THE SWAY BAR LINKS BROKE PRIOR TO THE RECALL NOTICE, CONSUMER WAS SENT A CHECK FOR THE REPAIRS OF THE FRONT SWAY BAR LINKS, HOWEVER THE LEFT FRONT DRIVE SHAFT WAS ALSO REPLACED DUE TO THE LINKS BREAKING WHICH CAUSED DAMAGE TO THE DRIVE SHAFT, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE DRIVE SHAFT AS WELL.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003033January 29, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
VEHICLE WOULD MAKE A "GRINDING" NOISE WHILE ACCELERATING AND STOPPING. A DEALERSHIP AND INDEPENDENT MECHANIC CONCLUDED THAT NOISE WAS COMING FROM TRANSFER CASE, V8 ENGINE, AUTOMATIC TRANSMISSION, ALL-WHEEL DRIVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757491January 29, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER AND DEFROSTER STOPPED WORKING BECAUSE OF A PLASTIC PART ON THE HEATER DOOR THAT FAILS AFTER TO MUCH USE. THE PART HAS TO BE REPLACE BY A PART CALLED THE ACTUATOR VALUE.FORD MUST HAVE KNOW ABOUT THIS PROBLEM, BECAUSE IT HAS A REPLACEMENT PART ALREADY TO GO WHEN THE PART FAILS. (NYLON BLEND DOOR AND PLENUM #F87Z-18471-DA.) THE PROBLEM BEENING THAT IT COST $784.40 IN LABOR TO PUT THE PART IN. IF FORD NEW IT HAD THIS PROBLEM , WHY WASN`T IT ON A RECALL LIST TO REPLACE???*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003011January 28, 2002
UNKNOWN OR OTHER
WHILE DRIVING ENGINE LIGHT ILLUMINATED ON DASH. TOOK VEHICLE TO DEALER, CAUSE UNKNOWN. ENGINE LIGHT CONTINUED TO ILLUMINATE DASH. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564085January 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATED WHEN VEHICLE WAS BEING STARTED IT SOUNDED LIKE A DIESEL ENGINE, THE ENGINE LIGHT WAS APPEARING ON THE DASHBOARD, CONSUMER WAS INFORMED THAT A NEW ENGINE WAS NEEDED, CONSUMER STATES VEHICLE IS NOW ON ITS 3RD ENGINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002721January 23, 2002
ELECTRICAL SYSTEM:HORN
WHILE TRAVELING AND WHEN DEPRESSING HORN IT DID NOT SOUND OFF . DEALER HAS BEEN CONTACTED AND REFUSED TO REPAIR. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002738January 23, 2002
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 60MPH ON HIGHWAY AND A BEAR WAS IN THE LANE, SHE HIT THE BEAR AND DUAL AIRBAGS DIDN'T GO OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#757135January 21, 2002
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE WHILE IN LIFTED POSITION FELL/FAILED DUE TO LEFT REAR BRACKET COMING OFF, CAUSING MINOR INJURY TO OWNER. CHILD ALMOST INJURIED DUE TO BRAKET FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#757111January 20, 2002
POWER TRAIN:DRIVELINE:DRIVESHAFT
GETTING ON HIGHWAY AT 55 MPH, STEERING WHEEL AND FRONT OF CAR BEGAN EXCESSIVE VIBRATING (SHAKING AND SPUTTERING). CAR CUT OFF AT SIDE OF ROAD. TOWED TO DEALER WHO SAID THEY NEVER HEARD OF SYMPTOMS AND COULD NOT REPRODUCE PROBLEM (AFTER 4 DAYS). ON DAY 4 THEY TOLD ME IT WAS MY DRIVESHAFT WHICH NEEDED TO BE REPLACED. CAR HAS NOT BEEN THE SAME SINCE AND STILL MAINTAINS A CONSTANT VIBRATING ALTHOUGH SIGNIFICANTLY DIFFERENT THAN FIRST EPISODE. CAR STILL HAS TROUBLES AT 70-75 MPHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564007January 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER EXPLAINS THAT WHILE HAVING PARKED THE VEHICLE IN A DRIVEWAY WITH A SLIGHT INCLINE, DRIVER LEFT THE VEHICLE RUNNING IN PARK, WHILE STANDING IN THE DOORWAY THE VEHICLE ROLLED UP THE DRIVEWAY AND STRUCK ANOTHER VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9005252January 17, 2002
TIRES:TREAD/BELT
THREE TIRE FAILED, TIRES LEAK ON SIDE WALL NEXT TO TREAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001895January 9, 2002
UNKNOWN OR OTHER
WHILE DRIVING ENGINE CHECK LIGHT WILL COME AND STAY ON. HAD TAKEN VEHICLE TO DEALER FOR REPAIRS, AND COULD NOT DETERMINE WHAT HAD CAUSED THE SITUATION. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756396January 4, 2002
POWER TRAIN:AXLE ASSEMBLY
AFTER THE CAR WAS BROKEN ON HIGHWAY 20 WEST, :MAKING A LOT OF NOISE [ SOUND LIKE THE FLAT , BUT LUCKY, THE TIRES ARE GOOD ] . THE CAR LOST CONTROL AND STOP NEAR THE EXIT , ABOUT 1 MILE TO THE " MILLBURY FORD DEALER ". , L LOOKED DOWN UNDER THE CAR : SEEING THE AXLE WHICH CONNECTED TO THE REAR DIFFDERENTIAL ASSEMBLY BY THE "U JOIN " WAS BROKEN , IT PULL APART , AND DROP ON THE GROUND . THEN CALL A TOW-TRUCK , AND A POLICEMAN STOPPED BY FOR GUIDING THE TRAFFIC TO AVOID ,PREVENT ACCIDENT ..ETC.. FOR SAFETY .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001516January 4, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE COMPLETELY SHUTSDOWN WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756310January 2, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR ACCELLERATED OUT OF CONTROL. MY BRAKES & OTHER COMPONANTS BROKE IN MY ATTEMPTS TO STOP. LUCKILY I DID NOT CRASH, FLIP OR RUN SOMEONE OVER AS IT TOOK SEVERAL MILES TO STOP. I WAS TOWED TO FREEDOM FORD IN BEACON, NY WHERE THEY FOUND THAT THE FORD AIR FILTER BROKE AND WEDGED THE ACCELERATOR LINKAGE CAUSING THE CAR TO GO OUT OF CONTROL. I INCURRED BRAKE DAMAGE, TOWING, TRAVEL EXPENSES, AND SUBSEQUENT THRODDLE REPAIRS DONE AT PLEASANTVILLE FORD IN PLEASANTVILLE, NY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000847December 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT AND REAR BRAKE PADS AND SHOES ARE PREMATURELY WEARING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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