Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10045512November 5, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER MODE WILL COOL GREAT IN MAX A/C MODE BUT NOT IN ALL OTHER MODES. ONLY HOT AIR COMES OUT. I'VE HAD THIS INVESTIGATED ONCE IN GERMANY AND TWICE IN THE STATES. NO DEALERSHIP CLAIMED TO HAVE FOUND ANYTHING WRONG. FINALLY, THE DEALER SAID IT WAS THE AIR BLENDER. IT IS A COMMON PROBLEM THAT IS IN A LOT OF EXPLORERS FROM WHAT I SEE ON THE INTERNET. THIS IS A MANUFACTURERS DEFECT AND SHOULD BE RECALLED TO FIX. THE INTERNET SHOWS A BACKYARD GARAGE FIX, BUT IS NOT IDEAL SOLUTION. FORD NEEDS TO CORRECT DEFECTIVE DESIGN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040109November 5, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 20 MPH ON A CURVE THE RECLINING SEAT BACK LURCHED FORWARD. THIS ABRUPT FORWARD MOTION CAUSED THE RECLINER HANDLE TO BREAK OFF. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045446November 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAM SHAFT BROKE INSIDE ENGINE, DURING NORMAL OPERATION. CAR HAD ONLY 85,000 MILES, THERE MUST HAVE BEEN A DEFECT IN THE PART. IT COST $3,500 TO REPAIR DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042658November 4, 2003
EXTERIOR LIGHTING, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL WOULD STICK CAUSING SUDDEN ACCELERATION. THIS WILL EVENTUALLY GET SOMEONE KILLED. FORD SHOULD RECALL VEHICLE. *AK THE VEHICLE WOULD SURGE WHEN THE BRAKES WERE APPLIED. THE PROBLEM REMAINED THE SAME. *SCC THE REVERSE LIGHTS WERE INOPERATIVE, THE HEATER CONTROL VALVE WAS REPLACED, THE LEFT REAR BRAKE LIGHT WAS REPLACED. *JB. SURGES INTO ONCOMING TRAFFIC WITH BRAKES ON. THE CONSUMER RECEIVED A RESPONSE FROM NHTSA THAT INDICATED THAT REVIEW OF THE EVIDENCE DURING THE INVESTIGATION CONCLUDED THAT THERE WAS INSUFFICIENT EVIDENCE TO INCLUDE THE 1998 FORD EXPLORER 5.0 LITER ENGINE IN THE SCOPE OF RECALL 00V-422. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045010October 29, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR DID NOT UNLOCK. CONSUMER WAS FORCED TO GET IN/OUT ON THE PASSENGER'S SIDE OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043632October 27, 2003
TIRES:TREAD/BELT
A COOPER TIRE'S [DISCOVERER H/T-SIZE P235/75 I5 M+S-DOT UTHL G5U4700 M5R] TREAD CAME OFF WHILE DRIVING HWY 95 IN NEVADA. IT DID APPROX. $2500.00 DAMAGE TO MY 98 FORD EXPLORER'S LEFT REAR QUARTER PANEL.. COOPER ORIGINALLY SAID THEY WERE GOING TO PAY FOR DAMAGES.THEY BLAME UNDERINFLATION AND THAT IS A BIG LIE. I CHECKED THE PRESSURE THAT VERY SAME DAY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044641October 23, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT 30 MPH VEHICLE SUDDENLY ACCELERATED TO 70 MPH. BRAKE PEDAL WAS DEPRESSED TO DECREASE SPEED BUT ENGINE CONTINUED TO REV ALTHOUGH VEHICLE CAME TO A COMPLETE STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044575October 22, 2003
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT SWITCH MALFUNCTIONED DUE TO A WIRING PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044366October 21, 2003
SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE WAS TAKEN TO THE DEALER FOR RECALL# 03V281000 REPAIRS CONCERNING HIGH BACK SEAT FAILURE. AFTER THE REPAIRS WERE DONE, DRIVER'S SEAT BACK BROKE AND FELL ALL THE WAY BACK. DEALER WAS REFUSING TO DO ANYMORE REPAIRS TO THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044371October 21, 2003
SEATS:FRONT ASSEMBLY:RECLINER
THE CONSUMER WAS CONTACTED REGARDING RECALL 03281000 RELATED TO THE SEAT BACK FRAME. THE VEHICLE SEAT NEVER EXHIBITED ANY SYMPTOMS OF THE RECALL PRIOR TO THE VEHICLE BEING TAKEN TO THE DEALER. AFTER THE RECALL WAS PERFORMED THE CONSUMER NOTICED INSTABILITY IN THE DRIVER'S SEAT. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER INDICATED THAT THE REPAIRS THEY PERFORMED DID NOT CAUSE THE INSTABILITY AND THAT IT MAY BE THE WEARING OF THE TRUCK THAT CAUSED IT. THE MANUFACTURER WAS CONTACTED AND STATED THAT IT SOUNDED LIKE THE RECALL REMEDY FAILED AND THAT THEY WOULD SEND A COMPLAINT FOR. THE CONSUMER HAS NOT RECEIVED THE FORM. THE WARRANTY ON THE VEHICLE EXPIRED. DEALER STATED NOTHING COULD BE DONE. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044328October 20, 2003
SEATS:FRONT ASSEMBLY:RECLINER
DEALERSHIP WAS NOT HONORING THE RECALL THAT HAS BEEN EXTENDED TO THIS YEAR/ MAKE AND MODEL VEHICLE. VEHICLE HAD A BROKEN SEAT. DEALERSHIP REPAIRED THE TOP BOLT ONLY. HOWEVER, THE BOTTOM BOLT NEEDED REPAIRS. HOWEVER, THE SEAT WAS STILL DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044289October 20, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
UPPER INTAKE PLENUM HAD BURNT A HOLE IN IT.*MR WHILE DRIVING THE VEHICLE HESITATED AND THE CONSUMER SMELLED SOMETHING BURNING LIKE RUBBER/PLASTIC. THE HOLE IN THE PLENUM CAUSED TWO VACUUM HOSES TO MELT. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044188October 15, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER
REAR WINDOW WIPER NOT WORKING WHEN RAINING. *LA THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THERE'S NOTHING THEY CAN DO. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044035October 15, 2003
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 65 MPH ON THE HIGHWAY AND WITHOUT WARNING VEHICLE LOST CONTROL AND WAS INVOLVED IN A CRASH. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10042845October 14, 2003
ENGINE AND ENGINE COOLING
VEHICLE FREQUENTLY STALLS AND STARVES FOR FUEL. CONSUMER HAS HAD THIS PROBLEM FOR THE PAST TWO YEARS. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES AND FOUND NOTHING WRONG .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041519October 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
1998 FORD EXPLORER, 4.0SOV HAS A REPEATED ENGINE HESITATION PROBLEM WHEN ENGINE IS WARM AND ACCELERATING FROM A STOP. DEALER SAYS AFTER NUMEROUS COMPLAINTS HE CAN NOT FIND THE PROBLEM. I HAVE HAD THIS PROBLEM SINCE THE VEHICLE WAS NEW IT NOW HAS 100,000 MILES AND STILL HESITATES ON ACCELERATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042458October 7, 2003
SEAT BELTS
SEAT BELT LOCKED AROUND CHILD'S WAIST, CONSUMER HAD TO CUT CHILD OUT . AS A RESULT, SEAT BELT LEFT A BRUISE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10042504October 7, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 60 MPH ON THE HIGHWAY AND WITHOUT WARNING DRIVER'S RECLINING SEAT BROKE IN HALF. DRIVER WAS NOT HURT, BUT WAS CONCERNED BECAUSE THE MECHANIC AT THE DEALER WAS AWARE OF THE PROBLEM BUT WOULD NOT FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042404October 6, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH ON THE HIGHWAY IN INCLEMENT WEATHER VEHICLE CRASHED INTO A TREE WITHOUT WARNING. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10041166October 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S DOOR CANNOT BE OPENED FROM THE OUTSIDE WHEN THE DOOR IS LOCKED AND YOU ATTEMPT TO UNLOCK IT USING THE KEYLESS REMOTE OR THE KEYED LOCK. IT ALSO TAKES SEVERAL PULLS FROM THE INSIDE HANDLE TO OPEN THE DOOR WHEN THE DOOR IS LOCKED. WHEN THE DOOR IS UNLOCKED IT WORKS PROPERLY USING EITHER HANDLE. WHEN USING THE KEYLESS REMOTE TO UNLOCK THE DOOR YOU CAN HEAR THE ACTUATOR ATTEMPT TO UNLOCK THE DOOR AND YOU CAN SEE THE LOCK BUTTON MOVE BUT THE DOOR WILL NOT UNLOCK. WHEN USING THE KEY TO UNLOCK THE DOOR THE KEY WILL NOT TURN. IF I COULD NO LONGER OPEN THE DRIVERS DOOR FROM THE INSIDE THEN I WOULD HAVE TROUBLE EXITING THE VEHICLE AS IT IS A BIT CRAMPED INSIDE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer