Ford Explorer Complaints (1998)

2,085 consumer complaints on file.

#10062653March 19, 2004
TIRES, TIRES:SIDEWALL
WHILE DRIVING THE SIDEWALL BLEW OUT OF MY BRIDGESTONE TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063563March 19, 2004
ENGINE AND ENGINE COOLING
WHILE IDLING OR DRIVING VEHICLE VIBRATED CONTINUOUSLY UNTIL VEHICLE WAS TURNED OFF. CONSUMER APPLIED THE BRAKES AND VEHICLE STALLED. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE OR RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062337March 16, 2004
ELECTRICAL SYSTEM:WIRING
I HAVE A 98 FORD EXPLORER SPORT. THE RADIO WORKS BUT DOES NOT HAVE A LIGHTING DISPLAY. THE DEALER INFORMED ME THAT THEY KNOW OF THE PROBLEM AND THAT MOSTLY ALL EXPLORERS WILL LOSE THE LIGHTING DISPLAY, BUT THERE HAS NOT BEEN A RECALL AS OF YET. THIS IS EXPENSIVE TO FIX. IT'S NOT LIKE REPLACING A BULB OR SOMETHING. YOU'RE BASICALLY BUYING A NEW RADIO. IF THAT'S THE CASE IT WON'T BE FROM THE FORD DEALERSHIP, AND IT WON'T BE THE MANUFACTURERS RADIO WHICH WE ALL KNOW WILL CRAP OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065183March 11, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE HARMONIC BALANCER CAME LOOSE AND THE CAMSHAFT HAD BROKEN RIGHT AT THE ENGINE BLOCK. *PH CONSUMER WAS GIVEN AN OPTION BY THE DEALER TO EITHER OVERHAUL THE ENGINE, WITH NO WARRANTY, OR REPLACE THE ENGINE, WITH A 3 YEAR 36,000 MILE WARRANTY. A SERVICE TECHNICIAN FOUND OUT THAT UPON INSPECTING THE HARMONIC BALANCER CAMSHAFT AREA THAT THE LONG BOLT HOLDING THE PULLEY TO THE CAMSHAFT WAS NEVER TIGHTENED WAS ABLE TO REMOVED WITH THE TECHNICIAN'S FINGERS. IN ADDITION, THE BOLT SHOULD HAVE SOME MARKINGS ON IT CONSISTENT WITH AN IMPACT WRENCH. IT WAS CONFIRMED THAT THE BOLT WOULD HAVE BEEN REMOVED IN ORDER TO REPLACE THE TIMING CHAIN. WHEN ENGINE WAS REPLACED AND PERFORMED ADDITIONAL TEST ON VEHICLE, DEALER FOUND A SMALL FUEL LINE LEAK. FUEL LINE WAS REPAIRED AND MADE ANOTHER TEST ON VEHICLE. CONSUMER CURRENTLY SEEKING REIMBURSEMENT OF ALL EXPENSES INCURRED DUE TO MECHANICAL ERROR THAT RENDERED VEHICLE INOPERABLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060348March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 1998 FORD EXPLORER. IN JANUARY I TOOK IT TO BE SERVICED BECAUSE THE STEERING SEEMED OFF AND I DO ALOT OF HIGHWAY DRIVING. THE PROBLEM TURNED OUT TO BE THE SUSPENSION--THE UPPER BALL JOINT SEPARATION. I WAS TOLD I WAS AN ACCIDENT WAITING TO HAPPEN. THIS WAS A VERY COSTLY REPAIR AND I WOULD HOPE THIS COULD BE INVESTIGATED TO PREVENT ANY ACCIDENTS THAT COULD OCCUR IF THIS IS A PROBLEM THAT NO ONE REALIZES IS OUT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061232March 3, 2004
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE WOULD NOT START. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER INDICATED THAT BATTERY WAS LEAKING ACID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060938February 23, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING THE CONSUMER'S SEAT BACK COLLAPSED ALMOST CAUSING AN ACCIDENT. THE CONSUMER RECEIVED A RECALL RELATED TO THIS FAILURE THE DAY AFTER THIS INCIDENT OCCURRED. *LA THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INDICATED THAT THEY WERE ONLY REQUIRED TO REPLACE THE BOLT NOT THE SEAT. THE CONSUMER WOULD LIKE TO HAVE THE SEAT REPLACED AT NO COST TO HER (RECALL #03S04). * NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059631February 23, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER WAS COMPLAINING ABOUT SEAT BELT PROBLEM ON DRIVER'S SIDE. WHEN BELT WAS LATCHED INTO THE BUCKLE, IT DIDN'T HOLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059670February 19, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER SEEKING REIMBURSEMENT FOR REPAIRS ON A BOLT THAT ATTACHED TO THE SEAT RECLINER MECHANISM. *LA THE VENTILATION SYSTEM LEAKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058246February 16, 2004
ENGINE AND ENGINE COOLING
CRANKSHAFT CRACKED AT 93000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057064February 12, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT ABOUT 40 MPH, THE ACCELERATOR PEDAL DETACHED FROM THE FLOOR. IT LOOKS LIKE THE SPOT WELDS BROKE. I MANAGED TO COAST THE CARD TO A SAVE STOP BUT THIS COULD HAVE HAVE CAUSED AN ACCIDENT IN A DIFFERENT LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056198January 30, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
VEHICLE LOST POWER (TO ACCELERATE) YESTERDAY AFTER GRINDING NOISE FROM TRANSMISSION. COASTED INTO A PARKING LOT, BUT WAS UNABLE TO MOVE IT FROM THERE. CONTINUED TO GRIND MOVING SHIFT LEVER FROM ANY GEAR INTO PARK. VEHICLE HAS LESS THAN 60,000 MILES ON IT. CURRENT TRANSMISSION IS A REPLACEMENT. PREVIOUS (ORIGINAL) TRANSMISSION DROPPED INTO NEUTRAL AND ENGINE REVVED (W/ LOSS OF POWER) AT INOPPORTUNE MOMENTS- WHILE ACCELERATING OR TRYING TO ACCELERATE, WHILE COASTING OR WHILE AT A COMPLETE STOP. BEGAN COMPLAINING ABOUT THIS ABOUT A MONTH AFTER PURCHASE, BUT TRANSMISSION WAS NOT REPLACED UNTIL JAN. 2002. I WAS GIVEN A 12-MONTH WARRANTY ON IT THEN, ALTHOUGH THE VEHICLE WAS PURCHASED WITH THE EXTENDED WARRANTY, WHICH WAS SUPPOSED TO COVER EVERYTHING (BUMPER TO BUMPER) TO 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057256January 23, 2004
AIR BAGS
AIR BAGS DIDN'T DEPLOY UPON IMPACT. *PH *TT *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10055739January 23, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN THE VEHICLE WAS PARKED OR RUNNING, THE FRONT DRIVER AND PASSENGER DOOR WOULD NOT UNLOCK. THIS CAUSED THE CONSUMER TO EXIT/ENTER THROUGH THE REAR DOORS. THE DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038538January 23, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE CONSUMER FELT THAT RECALL #03V281000 WAS NOT ADEQUATE ENOUGH TO CORRECT THE DEFECT. THE PROBLEM REMAINED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070270January 15, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BACK IN MAY 2002 MY DRIVERS DOOR LOCK STUCK IN THE LOCKED POSITION IT HAS POWER LOCKS AND I COULD NOT GET IT UNLOCKED UNLESS I PULLED THE LOCK BUTTON UP WHILE I PRESSED THE POWER LOCK AND UNLOCK SWITCH OPEN AN CLOSE A MULTIPLE AMOUNT OF TIMES.I BROUGHT IT TO A FORD DEALER AND HAD IT FIXED,IT COST ME $219.35 NIT WAS THE DOOR LOCK ACTUATOR THAT NEEDED TO BE REPLACED,IT HAS BEEN 1 YEAR ALMOST TO THE DAY AND IT FAILED AGAIN. I THINK IS A BIG SAFTEY PROBLEM BECAUSE IF THERE IS A FIRE OR THERE IS AN ACCIDENT AND THE AUTOMOBILE ENDS UP IN A LAKE OR RIVER THE DOOR LOCK CAN GET STUCK LOCKED AND A PERSON COULD GET STUCK IN THE AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055327January 15, 2004
AIR BAGS, SEAT BELTS
VEHICLE HIT A TELEPHONE HEAD ON WHILE TRAVELING AT 25 MPH AND AIR BAGS DID NOT DEPLOY. *MR THE SEAT BELT DID NOT PREVENT THE CONSUMER'S CONTACT WITH THE SUN VISOR. *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10053934January 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
1998 FORD EXPLORER FIRE.*MR THE CONSUMER ( A FIRE FIGHTER) RESPONDED TO A VEHICLE FIRE. THE OWNER OF THE VEHICLE STATED THE BRAKE LIGHT BLEW. HE CHANGED THE 15 AMP BULB AND NOTICED A PLUG ON THE MASTER CYLINDER WAS HOT AND HAD SOME SOOT ON IT AND IT WASN'T MELTED OR DEFORMED. THE VEHICLE SUSTAINED HEAVY FIRE DAMAGED TO THE ENGINE COMPARTMENT WITH THE HEAVIEST FIRE DAMAGE NEAR THE MASTER CYLINDER. *PH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10044760January 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HEARD A LOUD NOISE WHEN ATTEMPTING TO BACK UP. THE VEHICLE FAILED TO MOVE BECAUSE THE REVERSE GEAR FAILED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053006January 12, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER BLEND DOOR BROKEN, FORD IS AWARE OF IT IN 1995 TO ABOUT 1999-2000 FORD EXPLORERS, WITH BLEND DOOR BROKEN THERE IS NOT A PROPER FLOW OF HEAT TO THE WINDSHIELD, AND THE COST FROM FORD IS $1000.00 DOLLARS TO REPLACE, AND THEY STATE THERE IS NO RECALL OR WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer