Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#763546June 27, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AC ACCUMULATOR HAS RUSTED THROUGH. THE ACCUMULATOR HAS A THERMAL WRAP-AROUND BLANKET AND EVIDENTLY EXCESS MOISTURE IS TRAPPED BETWEEN IT AND THE ALL-STEEL ACCUMULATOR. REMOVING IT EASILY EXPOSES THE RUST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763523June 26, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566150June 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE LOCKED UP AND WAS REPLACED TWICE, THE DEALERSHIP REFUSED TO PAY FOR ANY REPAIRS. *MJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763232June 19, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
A/C WAS BLOWING WARM AIR. FORD DEALERSHIP SAID ACCUMULATOR WAS RUSTED AND NEEDED TO BE REPLACED (QUOTED $895). THIS PART RUSTS BECAUSE IT IS WRAPPED IN FOAM. IT APPEARS TO BE A COMMON PROBLEM WITH 1996-1998 EXPLORERS. THE 1999 AND LATER MODELS DO NOT HAVE THE WRAPPING ON THE ACCUMULATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763210June 18, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I FEEL THAT FORD SHOULD ADDRESS THE ISSUE OF THE AIR BLEND DOOR / HVAC SYSTEM AT A SAFETY LEVEL DUE TO THE FACT THIS THESE PROBLEMS COULD RESULT IN HAZARDOUS DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763223June 18, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE TEMPERATURE CONTROL DOES NOT CONTROL THE TEMPERATURE OF THE A/C-HEATER THAT RESULTS IN A FAILURE TO DEFOG/DEFROST THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566108June 18, 2002
TIRES:TREAD/BELT
CONSUMER HAS 4 FIRESTONE WILDERNESS AT SIZE R25570R16 (DOT # W2101FX067) TIRES LEAKING AIR. THESE TIRES WERE INVOLVED IN RECALL CAMPAIGN 01T006000. FORD REFUNDED TWO TIRES AS PART OF REFUND PROMOTION. HOWEVER, CONSUMER IS SEEKING REIMBURSEMENT FROM FIRESTONE FOR THE 2 REMAINING TIRES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011942June 17, 2002
TIRES:TREAD/BELT
MICHELIN, 17, TIRE INFORMATION IS NOT AVAILABLE. WHILE DRIVING SIDE FRONT AND REAR TIRES TREAD SEPARATED. VEHICLE ALMOST FLIPPED OVER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011976June 17, 2002
TIRES:TREAD/BELT
WHILE TRAVELING ABOUT 70MPH ON HIGHWAY HEARD A LOUD NOISE , LEFT REAR TIRE TREAD SEPARATED, AND CONSUMER LOST CONTROL OF VEHICLE AND WENT INTO AN ENBANKMENT HITTOING A TREE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762921June 11, 2002
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
THE STEERING COLUMN KNUCKLE THAT HOLDS THE TWO-PIECE COLUMN TOGETHER (UNDER THE DASH) WAS IMPROPERLY MAINTAINED OR MANUFACTURED. ONE OF TWO ASSEMBLY PINS WAS MISSING CAUSING THE STEERING WHEEL TO FREE-SPIN, RESULTING IN COMPLETE STEERING LOSS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762885June 10, 2002
SEAT BELTS:FRONT:ANCHORAGE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8011191June 6, 2002
VISIBILITY:WINDSHIELD
SEALANT USED AROUND FRONT WINDSHIELD IS DISSOLVING AND CAUSINGT WATER TO LEAK INTO PASSENGER COMPARTMENT. DEALER HAS BEEN NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010782May 30, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES WHILE DRIVING AND WITHOUT WARNING THE ACCELERATOR PEDAL WILL STICK UPON ACCELERATION, DEALER HAS BEEN NOTIFIED AND HAS REPLACED PEDAL.*JB *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010529May 28, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:DRIVELINE:DRIVESHAFT
TRANSFER CASE BEARING BROKE WHILE DRIVING, CAUSING EXCESSIVE SHIMMERING AND SHAKING, DRIVER LOST CONTROL AND THE VEHICLE WENT OFF THE ROAD IMMEDIATELY. AFTER REPAIRS, MAIN DRIVESHAFT BEARING FAILED WITH SAME RESULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762356May 28, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FORD HAS BEEN WELL AWARE OF THE BLEND DOOR BREAKING PROBLEM FOR SEVERAL YEARS NOW AND STILL IS DOING NOTHING TO APPEASE THEIR CUSTOMERS. MINE IS STUCK BLOWING COLD AIR, SO SHOULD I NEED IT TO DEFOG OR DEFROST MY WINDOWS DURING A RAIN OR SNOWSTORM (OF WHICH WE HAVE MANY IN MINNESOTA) I CANNOT. I'VE FOUND NUMEROUS REPORTS OF THIS PART FAILING AND COMPLAINTS WRITTEN TO FORD ALL OVER THE INTERNET. THE PROBLEM IS PREVALENT IN SEVERAL FORD MODELS, YET THEY REFUSE TO COMPENSATE THEIR CUSTOMERS FOR A PART THAT IS OBVIOUSLY DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009857May 24, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE ACCELERATOR PEDAL WELDS BROKE AND THE PEDAL SHIFTED UNDER THE BRAKE PEDAL WHILE CRUISING AT 55/60 ON HIGHWAY. WHEN I APPROACHED A RED LIGHT I COULDN'T APPLY THE BRAKE ENOUGH TO STOP THE VEHICLE. LUCKILY I WAS N THE RIGHT LANE AND WAS ABLE TO GET OFF THE ROAD, RELEASE THE BRAKE AND KICK THE GAS PEDAL OUT FROM UNDER THE BRAKE PEDAL AND STOP AND AVOID AN ACCIDENT WITH THE CAR IN FRONT OF ME. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***762252
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761831May 13, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1995 THRU 1999 EXPLORERS AND 1997-99 MOUNTAINEERS, BUILT THROUGH 4/98 WERE MANUFACTURED WITH A PLASTIC AIR BLEND DOOR WHICH BREAKS DUE TO POOR DESIGN AND PREVENTS TEMPERATURE REGULATION . FORD REVISED THIS PLENUM USING NYLON AS A REINFORCEMENT , WHICH IS STRONGER AND LESS SUSCEPTIBLE TO BREAKAGE. IF THE AIR BLEND DOOR BREAKS AND THE SYSTEM IS LOCKED IN THE A/C MODE, DEFOGGING/DEFROSTING THE WINDSHIELD IS A CHALLENGE. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009658May 13, 2002
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE DRIVING STEERING WAS STIFF, AND CONSUMER COULD HEAR A GRINDING NOISE IN FRONT END OF VEHICLE. WHEN MAKING A TURN FELT LIKE WHEELS WERE GOING TO LOCK UP. VEHICLE WAS TOWED TO A FORD DEALER, AND THEY STATED THAT FRONT AND REAR SENSOR IN TRANSFER CASE HAD GONE BAD. CONSUMER STATED THAT ON MAY 4TH PROBLEM REOCCURRED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761798May 12, 2002
ENGINE AND ENGINE COOLING:ENGINE
I WAS MAKING A LEFT TURN IN MY 1997 FORD EXPLORER. ALL OF A SUDDEN THE CAR ENGINE JUST DIED AND I LOST STEERING POWER AND THE CAR WOULD NOT START AGAIN. AFTER HAVING IT TOWED TO THE DEALER THEY EXAMINED THE VEHICLE AND TOLD ME THAT THE CRANKSHAFT HAD BROKEN AND THAT IT WAS UNREPAIRABLE, AND THAT MY ONLY OPTION WAS TO HAVE THE ENGINE REPLACE. FROM MY UNDERSTANDING IF I HAD BEEN TRAVLING AT A HIGH RATED SPEED I COULD HAVE BEEN SERIOUSLY INJURED FROM THAT PIECE BREAKING OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009318May 7, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER DEFROSTER/DEFOGGER IS BLOWING OUT COLD AIR,.DEALER AND MANUFACTURER WERE NOTIFIED . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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