Ford Explorer Complaints (1994)

1,207 consumer complaints on file.

#6900056September 12, 2000
TIRES:TREAD/BELT
PH STATES TIRE WAS A FIRESTONE RADIAL ATX P235/75R15 M/S PC TO PH DRIVER, SHE STATES SHE WAS ALONE, NO INJURY, TREAD JUST CAME OFF TIRE BUT TIRE DID NOT DEFLAT. TIRE WERE BOUGHT NEW IN 1/00 AND SHE IS NOT GURE HOW MANY MILES ON TIRES, DOESNT'T THINK THERE WERE THAT MANY BUT WILL TRY AND DETERMINE EXAT AMOUNT. (CLAIM# 75-A257-055) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900059September 12, 2000
TIRES:TREAD/BELT
FIRESTONE: BRIDGESTONE RADIAL XTS P235/75R15. (CLAIM# 43-R526-886) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900062September 12, 2000
TIRES:TREAD/BELT
FIRESTONE: TIRE SEPERATED AND CAUSED INSD TO LOSE CONTROL OF LV. (CLAIM# 11-3503-457) *MW
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#6900069September 12, 2000
TIRES:TREAD/BELT
TIRE FAILURE-FIRESTONE ATX TIRE FAILURE-INSURED RECENTLY HAS HEARD OF GOVERNMENT INVESTIGATION AND SUSPECTS TIRE FAILURE CAUSED COLLISION. (CLAIM# 42-1159-563) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900070September 12, 2000
TIRES:TREAD/BELT
FIRESTONE ATX TIRE TREAD CAME OFF CAUSING DAMAGE TO THE RIGHT SIDE..CLAIM IS NOW CLOSED AND TIRES WERE NOT RETAINED. ARE THERE ANY CHANCES FOR SUBROGATION?? (CLAIM# 43-R290-676) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900082September 12, 2000
TIRES:TREAD/BELT
FIRESTONE: VEH1 WAS ON 15TH FWY THEY HEARD A NOISE THEN THEY SAW A LARGE PIECE OF PLASTIC OR MATERIAL, THAT PIECE WENT AROUND THE TIRE SHREDING IT, THE PIECE OF PLASTIC HIT THE WHEEL WELL THE PART THAT HIT THE TIRE AND CAUSE THE DAMAGE CAME OF THEIR OWN VEH I'M NOT SURE WHAT TO CALL THE PART THAT CAME OF THEIR VEH SORRY. ORIGINAL TIRES-WOULD THIS YEAR QULIFY-PLEASE ADVISE. (CLAIM# 75-C311-816) *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731114September 12, 2000
TIRES
THIS BLOW OUT OCCURRED ON A BRAND NEW CAR IN NOVEMBER NOT IN THE SUMMER AS BEING SUGGETED IN THE NEWS. I WAS DRIVING FROM MICHIGAN TO MASSACHUSETTS AND THE TIRE BLEW OUT ON ROUTE 401 IN ONTARIO. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731131September 12, 2000
ELECTRICAL SYSTEM:IGNITION
CAR DIES AT ANY SPEED, ABOUT 10 TO 15 MINUTES AFTER STARTING. MUST WAIT ABOUT 5 MINUTES BEFORE RESTARTING. OCCURS AT ANY SPEED, BUT WE NOTICE IT ON DAMP OR RAINY DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731193September 12, 2000
TIRES:TREAD/BELT
WE PURCHASED OUR 1994 EXPLORER IN DEC. 1993. WE IMMEDIATELY STARTED HAVING TROUBLE WITH THE CAR. IT WOULD VIBRATE AT A HIGHER RATE OF SPEED. WE TOOK THE CAR TO THE DEALER AND THEY TOLD US THAT IT WAS A BUILT-IN VIBRATION AND THAT WE WOULD BE CONTACTED BY FORD . WE ALSO TOOK THE CAR TO FIRESTONE AND TOLD THEM THIS STORY, THEY BALANCED THE TIRES AND TOLD US TO GO BACK TO FORD. EVERY TIME WE WENT BACK TO FORD THEY TOLD US SOME STORY THAT THEY WERE WORKING ON THE PROBLEM AND THAT FORD WAS GOING TO SEND THEM A KIT TO CORRECT THE VIBRATION. WE WAITED...WE WENT BACK TO FIRESTONE AND THEY ROTATED AND BALANCED THE TIRES AGAIN. AFTER MANY YEARS OF GETTING THE RUN AROUND FROM EVERYONE INVOLVED WE FINALLY PURCHASED NEW TIRES AND SHOCKS AND SUDDENLY THE PROBLEM WENT AWAY. NOW THAT ALL THIS INFORMATION HAS COME TO LIGHT ABOUT FORD AND FIRESTONE COVERING UP THESE PROBLEMS WE MAY HAVE SAVED OUR LIVES. WE WOULD LIKE TO BE REIMBURSED FOR THE COST OF THE TIRES WE BOUGHT. WE STILL HAVE THE ORIGINAL SPARE. I CONTACTED FIRESTONE ABOUT THE TIRES AND THEY TOLD US THAT SINCE WE REPLACED THEM BEFORE THE RECALL IT WAS TO BAD, TRY CALLING FORD. I CALLED FORD AND THEY SAID THEY WOULDN'T DO ANYTHING. WE HAVE ALL OUR PAPERWORK TO BACK THIS UP. PLEASE LET US KNOW IF WE CAN DO ANYTHING.*AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554419September 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION FAILED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731051September 11, 2000
TIRES
CAR ROLLED OVER 5 TIMES. I REPRESENT THE HUSBAND OF THE DECEASED. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#870215September 11, 2000
TIRES:TREAD/BELT
WHILE DRIVING 50MPH VEHICLE STARTED SHAKING. LATER HEARD A LOUD BANG. RIGHT FRONT TIRE'S TREAD HAD SEPARATED. HAD HIT THE GUT, HOLDING THE LIGHTS WHICH FELL OUT. REPLACED THE TIRE WITH THE SPARE. STILL HAVE THE TIRE. HAS NOT BEEN TO TIRE OR VEHICLE DEALERSHIP. FIRESTONE ATX P235/75R15 WITH 45,000 MILES ON A 1959 CHEVROLET APACHE TRUCK.*AK FIRESTONE ATX P235/75/R15 *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730892September 9, 2000
TIRES:TREAD/BELT
TREAD WAS SEPARATED FROM TIRE WHILE DRIVING ON I-80 NEAR DES MOINES, IA.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730785September 8, 2000
TIRES:TREAD/BELT
TIRE TREAD SEPARATION RESULTING IN VEHICLE FLIPPING OVER . DRIVER WAS KILLED. TWO PASSENGERS WERE INJURED.ONE CAR CRASH. TIRE HAS BEEN EXAMINED BY EN EXPERT WHO HAS CONFIRMED THAT THE TIRE AND TREAD SEPARATED PRE-CRASH.( DOT NUMBER: VDL1M0184 TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#870002September 8, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DUE TO DEFECTIVE FUEL SENDER UNIT FUEL LEAKED FROM VEHICLE WHICH MAY HAVE CAUSED A FIRE. *AK SINCE THE FUEL IS CONCEALED, BEING EITHER ATTACHED OR INSIDE THE GAS TANK, THE LEAK COULD NOT BE REPAIRED. AS THE RESULT, IT WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730571September 7, 2000
TIRES:TREAD/BELT
A PORTION OF THE TREAD CAME OFF THE TIRE, WITH THE REMAINING FLAP OF TIRE BEATING ON MY SIDE MOLDING AND REAR FENDER. THE TIRE DID NOT BLOW OUT. I HAD BEEN DRIVING FOR ONLY A SHORT DISTANCE (AT NIGHT) AND WITHOUT ANY LOAD OR OTHER OCCUPANTS. NOTE: THE DOT CODE PROVIDED IS FROM THE LAST REMAINING OEM FIRESTONE ON THE VEHICLE (WHICH IS BEING USED AS THE SPARE). OTHER TIRES WERE REPLACED AFTER THE INCIDENT. VEHICLE IS STILL SHOWS DAMAGE FROM THE INCIDENT. I WAS TOLD BY THE FORD DEALERS SERVICE REPRESENTATIVE (ON THE PHONE) THAT THE TIRE WAS NOT UNDER WARRANTY AND THAT MY INSURANCE WOULD HAVE TO COVER REPAIRS. I CHOSE TO MAKE MINOR REPAIRS AND DID NOT REPORT THE FAILURE OTHER THAN VERBALLY.( DOT NUMBER: W2HL1MO284 TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730622September 7, 2000
TIRES:TREAD/BELT
DRIVING DOWN THE ROAD WHEN THE TREAD FORM THE LEFT REAR TIRE SEPARATED. THE TREAD ALSO DAMAGED AND BENT THE METAL ON THE VEHICLE BEHIND THE TIRE.( DOT NUMBER: TIRE SIZE: 235/75SR15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730537September 6, 2000
TIRES:TREAD/BELT
I WAS DRIVING MY DAUGHTER TO HER SOFTBALL GAME FROM MUSTANG, OK TO EL RENO, OK ON I-40. WE WERE HEADING WEST AT ABOUT 70 MPH IN THE PASSING LANE. WE NOTICED THE CAR SHAKING AND WHEN I LOOKED IN THE REARVIEW MIRROR I SAW PIECES OF RUBBER FLYING BEHIND ME. I DID NOT HEAR A BLOWOUT AND WHEN I REALIZED THE TIRES THAT WERE SHREDDING WERE MINE AND NOT A TRUCKERS I STARTED TO MOVE OVER TO THE RIGHT LANE SO I COULD GET OFF ONTO THE SHOULDER OF THE HIGHWAY. BY THE TIME I GOT OVER TO THE SHOULDER, I WAS DRIVING ON THE RIM. THE COST TO REPAIR THE RIM WAS $125.00. THE REMAINING ORIGINAL FOUR FIRESTONE TIRES WERE REPLACED IN NOVEMBER 1999 AT MONTGOMERY WARDS AT CROSSROADS MALL IN OKLAHOMA CITY. ACCORDING TO THE CURRENT RECALL WE CAN NOT GET REIMBURSED BECAUSE THE TIRES WERE PURCHASED BEFORE JAN. 2000. I AM THANKFUL MY DAUGHTER AND I WERE NOT SERIOUSLY INJURED LIKE MANY OTHERS, BUT I DO NOT THINK IT IS FAIR WE CANNOT GET REIMBURSED FOR FAULTY TIRES OR THE REPAIR OF THE RIM BECAUSE THE PROBLEM SHOULD HAVE BEEN BROUGHT TO LIGHT SOONER THAN IT WAS. ALSO, WE DID EXPERIENCE THE SHREDDING OF OUR RIGHT REAR TIRE AND HOPEFULLY THIS INFORMATION WILL HELP YOUR CONTINUED INVESTIGATION BECAUSE THERE MAY BE MORE INCIDENTS OF FAULTY TIRES LIKE OURS, BUT BECAUSE NO ACCIDENT NEEDED TO BE REPORTED AND INSURANCE COVERAGE DOES NOT APPLY BECAUSE THE DEDUCTIBLE IS TOO HIGH, CONSEQUENTLY, NOTHING WAS EVER REPORTED BECAUSE THE EXPENSE FELL ON THE OWNER.( DOT NUMBER: ? TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730387September 6, 2000
TIRES:TREAD/BELT
EXPERIENCED EXTREME SHAKING AND VIBRATION OF FRONT END OF VEHICLE, WHICH ALSO CAUSED STEERING WHEEL TO WOBBLE BACK AND FORTH. WAS TOLD BY SEARS AUTO GARAGE THAT TREAD ON TIRES WAS SHREDDING AND ALL NEEDED TO BE REPLACED. *AK( DOT NUMBER: )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730513September 6, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Explorer