Ford Explorer Complaints (1993)

944 consumer complaints on file.

#854898February 9, 2000
ENGINE AND ENGINE COOLING:ENGINE
MANUFACTURER FAILS TO MAKE LEFT ENGINE VALVE COVER FOR HIS PARTICULAR VEHICLE THAT NEEDS TO BE REPAIRED. FINALLY RECEIVED PART 5 WEEKS TO THE DAY AFTER IT WAS ORDERED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856564February 9, 2000
TIRES:TREAD/BELT
WHILE DRIVING REAR LEFT TIRE TREAD CAME OFF, CAUSING THE TRUCK TO FLIP OVER 3 TIMES. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#856570February 9, 2000
TIRES:TREAD/BELT
REAR DRIVER'S SIDE TIRE TREAD SEPARATED WHILE DRIVING AT HIGHWAY SPEED, CAUSING VEHICLE TO BOUNCE, BUT CONSUMER MAINTAINED CONTROL, AND PULLED TO THE SIDE. MANUFACTURER HAS NOT BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856643February 9, 2000
TIRES:TREAD/BELT
WHILE DRIVING DOWN HIGHWAY AT 70MPH HEADING SOUTH, RUBBER ON THE PASSENGER'S SIDE TIRE CAME OFF, CAUSING CONSUMER TO FISHTAIL. AS HE WAS TRYING TO REGAIN CONTROL OF VEHICLE, FRONT DRIVER'S SIDE TIRE HAD A BLOWOUT. TOTALLED THE VEHICLE. DIDN'T CALL DEALER OR MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550508January 21, 2000
ELECTRICAL SYSTEM:STARTER ASSEMBLY
STARTER ASSEMBLY FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717320January 13, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
THIS IS IN RESPONSE TO YOU ONGOING INVESTIGATION...NHTSA ACTION NUMBER: PE99072 MAKE: FORD TRUCK MODEL: EXPLORER YEAR: 1993 COMPONENT: STRUCTURE MANUFACTURER: FORD MOTOR COMPANY DATE INVESTIGATION OPENED: TUE, NOVEMBER 30, 1999 SUMMARY: SPARE TIRE WINCH CABLE. THE SPARE TIRE WINCH CABLE HAD DETERIORATED TO JUST ONE SMALL WIRE HOLDING UP THE TIRE. I HAD THE SPARE TIRE CHANGED AND THE MECH. SAID THAT I SHOULD GET A NEW WINCH. FORD WAS HAPPY TO SELL ME ONE AT $70, THEY HAD THEM RIGHT IN STOCK, SINCE I GUESS THEY FAIL ALL THE TIME. MINE DID NOT ACTUALLY FAIL BUT WAS VERY CLOSE TO IT. THE WIRE WAS BROKEN/ROTTED JUST ABOVE THE PIECE THAT IS CRIMPED ON TO HOLD THE PIECE THAT GOES IN THE CENTER OF THE SPARE TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717077January 8, 2000
ENGINE AND ENGINE COOLING:ENGINE
RESULTS IN OIL LEAK WHICH COULD LEAD TO FIRE AS WELL AS A SOURCE OF POLLUTION. FORD MOTOR COMPANY DOES NOT HAVE ANY REPLACEMENT VALVE COVERS ON HAND. HOW CAN A COMPANY OF THIS SIZE GET AWAY WITH SELLING AS MANY OF THESE VEHICLES AS THEY HAVE AND NOT HAVE REPLACEMENT PARTS AVAILABLE TO THERE CUSTOMERS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558921January 1, 2000
TIRES:TREAD/BELT
3 OF THE 4 TIRES HAD THE TREADS OPENNING AND SEPARATING ON THEM SHOWING THE WIRES INSIDE THE TIRES, SOME SEPARATION ALSO OCCURED AROUND THE OUTSIDE RIM OF THE TIRE, THIS RESULTED IN HANDLING PROBLEMS WITH THE VEHICLE, THE TIRES WERE LESS THAN 1 YEAR OLD WITH 83% OF THE TREAD REMAINING, FIRESTONE REFUSES REIMBURSEMENT BECAUSE THE CONSUMER NO LONGER HAS THE TIRES. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715952December 11, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THIS VEHICLE SEEMS TO SUFFER FROM PREMATURE WEARING OUT OF FRONT DISC BRAKES AND ROTORS. NEW PADS AND ROTORS RESURFACING WERE NEEDED AT APPROX 15400 MILES, AND NEW PADS AND COMPLETE NEW ROTORS WERE REQUIRED AT APPROX 28608 MILES. WHEN FORD SERVICE WAS ASKED ABOUT THIS FREQUENT DISC BRAKE REPLACEMENT, THE RESPONSE WAS "THERE IS NOTHING WE CAN DO ABOUT THE DESIGN OF THE VEHICLE. I HAVE FRIENDS WITH EXPLORERS FROM THIS SAME MODEL YEAR WHO HAVE REPORTED EVEN MORE FREQUENT DISC BRAKE AND ROTOR REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715812December 8, 1999
STRUCTURE:BODY:DOOR
APPLICABLE FORD RECALL LETTER #95M87 ISSUED OCTOBER 1995. NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715643December 5, 1999
STRUCTURE:BODY:TRUNK LID
THE WELD FAILED DUE TO MANUFACTURE DEFECT UNDER NORMAL USE. THIS FAILURE SHOULD BE REPAIRED AT THE COST OF THE MANUFACTURE WITH NO LIMITATIONS TO MILEAGE OR YEARS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853625December 2, 1999
SEATS
MADE A TURN & CAME TO A STOP, DRIVER'S SEAT WENT FORWARD. PULLED TO SIDE OF ROAD & CHECKED THE SEAT. NOTICED THE BOLTS WERE BROKEN ON BOTH SIDES OF THE ANCHOR SUPPORT. WILL BE TAKING VEHICLE TO DEALER FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549614November 18, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR, WHEELS
REAR VIEW MIRROR FELL OFF. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852233October 29, 1999
SUSPENSION
WHILE DRIVING ON HIGHWAY ON A 7 HOUR TRIP THERE WAS VERY BAD VIBRATION. REPLACED TWO TIRES ON FRONTS, DIDN'T SOLVE THE PROBLEM. CONTACTED DEALER, AND THEY SAID SHAKING PROBLEM WAS WITH THE 1993 VEHICLES. NEEDED TO INSTALL MOTOR MOUNTS BRACKETS AND SHOCK ABSORBERS ON THE REAR. NOT UNDER WARRANTY WILL NOT REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713973October 27, 1999
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
SPARK PLUGS WERE REPLACED BY H&L ON 4/19/99 PART # AWSF-4C, MILEAGE WAS 74,497. FAILURE OF PLUGS WAS DURING TRIP, AT ANOTHER DEALER RHINEBECK FORD, 914-876-4440, THEY REPLACED THEM WITH AWSF-42P- STATING WRONG PLUGS INSTALLED BY H&L. H&L RESPONDED INITIALLY THAT THESE WERE THE CORRECT PLUGS, BUT LATER AGREED THAT THE 42P WERE THE RIGHT ONES. SUBSEQUENT, THE VEHICLE RAN ROUGH AND HAD POOR PERFORMANCE. H&L CONTACTED REGARDING THIS, NOTED TO MONITOR FLUID LEVELS, TUNE UP WOULD NOT CURE PROBLEM. MANAGER STATED IT COULD BE A CRACKED HEAD. WITHIN 7 DAYS SINCE 10/11/99, ENGINE IS IN SHOP, WHITE SMOKE COMING OUT OF EXHAUST AND FLUIDS INDICATE A LEAK. MANAGER ALSO STATED THAT THIS IS A KNOWN PROBLEM WITH THE EXPLORER FOR THAT YEAR. CAR NO LONGER UNDER WARRANTY, EXPIRED AT 89,830. FEEL FORD IS RESPONSIBLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851703October 26, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
WHILE DRIVING ON THE HIGHWAY HEARD A SNAPPING NOISE LIKE METAL. THE HYDRAULIC LIFT CYLINDERS, THAT ARE ATTACHED TO BRACKETS AND WELDED TO THE LIFTGATE, BROKE OFF. THE BRACKET WELDS FRACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#851426October 21, 1999
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
VEHICLE IS USED. OWNER HAD PARKED VEHICLE & WENT TO REAR TO LIFT HATCH. THE CYLINDER ATTACHMENT HAD BROKEN OFF FROM THE RIGHT SIDE OF THE FRAME AS IT WAS CLOSING. THE LEFT SIDE HAD FAILED TO HOLD & FELL ON THE OWNER. HATCH WAS HEAVY & NEEDED 2 INDIVIDUALS TO LIFT IT. HAD CONTACTED MANUFACTURER WHO WAS UNWILLING TO AUTHORIZE REPAIRS UNDER A RECALL THAT HAS EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713631October 21, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
CONSTANT FAILURE OF POWER STEERING PUMP WHICH HAS BEEN DESCRIBED BY AN INDEPENDENT MECHANIC AS A DESIGN DEFECT WHICH ALLLOWS MOISTURE TO SIT, AND CAUSES RUST TO EAT THE SEAL IN THE POWER STEERING PUMP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713433October 17, 1999
VISIBILITY:WINDSHIELD
RIGHT SIDE REAR QUARTER WINDOW LEAKED ALSO. BOTH WINDOWS HAD ALL OF THE ATTATCHING NUTS LOOSE INSIDE THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713224October 13, 1999
VISIBILITY:GLASS, SIDE/REAR
I WAS PARKED IN MY DRIVEWAY AND WAS OPENING UP THE GLASS PORTION OF THE TAILGATE WHEN IT SUDDENLY EXPLODED IN MY FACE. THE GLASS BROKE INTO A MILLION SMALL PIECES AND MANY LARGE JAGGED PIECES. I FOUND GLASS AS FAR AS 20 FEET AWAY, I ALSO FOUND SEVERAL PIECES IN MY FACE AND HAND. WHEN I CONTACTED THE LOCAL FORD DEALER I WAS INFORMED THAT THIS WAS VERY COMMON AND EVERY VEHICLE EQUIPPED WITH A REAR DEFOGGER WILL HAVE THIS HAPPEN. USUALLY AS THEY ARE DRIVING DOWN THE ROAD OR SHUTTING ONE OF THE SIDE DOORS. WHEN I TOOK MY VEHICLE IN TO A LOCAL GLASS REPAIR SHOP I WAS TOLD THAT THIS WAS NOT NORMAL AT ALL. I PLAN ON SENDING FORD A LETTER, IF I CAN EVER FIND AN ADDRESS TO THEIR CORPORATE HEADQUARTERS, BUT I WANTED TO TELL EVERYONE POSSIBLE ABOUT WHAT HAPPENED TO ME. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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