Ford Explorer Complaints (1996)

1,450 consumer complaints on file.

#881724February 28, 2001
SUSPENSION:REAR
CONSUMER TOOK CAR IN FOR A RECALL REPAIRS ON SWAY BAR, UPON RECEIVING VEHICLE CONSUMER NOTICED A LOUD GRINDING SOUND, AND HARD TO STEER WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559917February 23, 2001
SUSPENSION, AIR BAGS
THE DRIVER OF THE VEHICLE WAS INVOLVED IN A ACCIDENT, THE VEHICLE WAS HIT ON THE REAR LEFT SIDE WHICH CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE RESULTING IN IT ROLLING OVER 3 1/4 TIMES, THE PASSENGER WAS KILLED AND THE DRIVER SUSTAINED EXTENSIVE INJURIES INCLUDING A BROKEN NECK, THE CONSUMER BELIEVES THAT THE RECALL 00V-402 FOR FRONT SWAY BARS MAY OR MAY NOT HAVE CONTRIBUTED TO THE ACCIDENT AND WAS RECEIVED AFTER THE ACCIDENT OCCURED, DURING THE ACCIDENT NEITHER AIR BAGS DEPLOYED. NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#881174February 22, 2001
SUSPENSION
CONSUMER HAD FOUND A SAFETY NOTICE FROM MANUFACTURER THAT VEHICLE MAY BE AFFECTED WITH SWAY BAR PROBLEM. CONSUMER HAD EXPERIENCED THIS PROBLEM WHEN DRIVING OVER A POTHOLE, COULD FEEL VEHICLE WANDERING SIDE TO SIDE. THEN, HAD TAKEN VEHICLE FOR CHECK UP, AND DEALER TOLD CONSUMER THAT VEHICLE COULD NOT BE TAKEN CARE UNDER RECALL BECAUSE THEY FOUND OUT THAT VEHICLE HAD BEEN INVOLVED IN A WRECK. *AK DEALER SENT CONSUMER REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559907February 21, 2001
SUSPENSION
SWAY BAR LINK FAILED PRIOR TO RECALL 00V402, HOWEVER WHEEL BEARING ALSO HAD TO BE REPLACED ON THE FIRST FAILURE PRIOR TO THE RECALL, CONSUMER IS QUESTIONING IF THE SWAY BAR LINK BREAKING CAUSES THE WHEEL BEARING TO GO OUT ALSO. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881023February 21, 2001
TIRES:TREAD/BELT
PE00 020; WAS PULLING OUT OF GARAGE AND FELT A THUMPING NOISE. SHE NOTICED THAT LEFT FRONT TIRE CAME OFF OF RIM. FIRESTONE, WILDERNESS##HT. THERE WERE NO INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880856February 20, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE WILL ACCELERATE ON ITS OWN, ACCELERATOR STICKS, PLEASE ADD ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880768February 20, 2001
TIRES:TREAD/BELT
WHILE DRIVING, PASSENGER REAR FIRESTONE WILDERNESS AT TIRE EXPERIENCED A BLOWOUT DUE TO TREAD SEPARATION, SIZE P255/70R16, DOT # W2CU1PX. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741024February 16, 2001
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
BEERINGS WERE SHOT, TRUCK WAS NOT USED OFF ROAD AT ALL, FEEL THAT IT IS A MANUFACTURERS DEFECT. THE PART ALONE WAS $ 285.00 . I AM AWARE THAT I AM REPORTING THISVERY LATE, BUT THE REAL REASON IS THAT I AM UPSET THAT THE GEAR SHIFT INDICATOR IS NOT WORKING I.E. THE LITTLE ARROW IN THE DASHBOARD THAT TELLS YOU WHAT GEAR YOU ARE IN. THEY WANT $ 150.00 TO REPLACE THAT PIECE. I FEEL THAT THE INDICATOR SHOULD LAST THE LIFE OF THE VEHICLE. I PLAN ON WRITING FORD ABOUT BOTH OF THESE PROBLEMS AND HOPE TO HAVE THEM PAY FOR THE GEAR SHIFT INDICATOR REPAIR. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559654February 14, 2001
ENGINE AND ENGINE COOLING:ENGINE
WHILE HAVING VEHICLE REPAIRED AT THE FORD DEALERSHIP FOR ANTI FREEZE LEAKING FROM THE HEAD GASKETS THE REPAIR WAS NOT DONE PROPERLY, THE DEALERSHIP DAMAGED/SCATCHED VEHICLE AND DID NOT BOLT DOWN REPAIR AREAS PROPERLY. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559579February 12, 2001
TIRES:TREAD/BELT
ALL FOUR WILDERNESS AT P23575R15 TIRES REPLACED PRIOR TO RECALL (OOT-005), BECAUSE OF TREAD SEPARATION, OWNER HAS BEEN DENIED REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880103February 8, 2001
ELECTRICAL SYSTEM, INTERIOR LIGHTING, STRUCTURE:BODY:DOOR
WHILE DRIVING INTERIOR LIGHTS COMES ON AND OFF WITHOUT MANUAL OPERATION. PROBLEM OCCURS WITHIN ELECTRIAL SYSTEM WHICH CAUSES DOOR LOCKS TO MALFUNCTION. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559484February 7, 2001
SUSPENSION
THE CONSUMER DISCOVERED THAT FRONT SWAY BAR LINK WAS MISSING WHICH CAUSED A BANGING NOISE IN THE FRONT END, THIS PROBLEM OCCURED PRIOR TO RECALL NOTICE 00V-402. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559457February 6, 2001
STRUCTURE
FRONT BOLTS AND/OR RIVITS IN THE FRONT FRAME MAY BE LOOSE CAUSING SQUEAKS, CLICKS AND MOVEMENT OF THE FRAME, IT IS FELT THROUGH THE STEERING WHEEL WHEN MAKING TIGHT TURNS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559467February 6, 2001
TIRES:TREAD/BELT
CONSUMER RECEIVED A $400 REFUND FROM FIRESTONE, HOWEVER REQUESTED $500, FIRESTONE STATED THAT CONSUMER REQUESTED REIMBURSEMENT FOR ITEMS NOT INCLUDED IN RECALL, THIS IS NOT CORRECT, CONSUMER REQUESTED BALANCING, VALVE STEMS, SALES TAX, AND APPLICABLE DISPOSAL FEES, ALL OF WHICH ARE INCLUDED, CONSUMER REQUESTS AN ADDITIONAL CHECK FOR $100. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879934February 6, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES OPERATED POORLY WHILE DRIVING. DEALER SAID BRAKES WENT INTO A FALSE ABS MODE, NOT ALLOWING VEHICLE TO STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785257February 5, 2001
STRUCTURE:BODY:DOOR
DOOR LOCKS WILL LOCK AND UNLOCK FOR NO REASON, DEALER STATED THERE IS NO WAY OF TESTING THE LOCKS, CONSUMER IS CONCERNED THAT IF THERE IS AN ACCIDENT, THE LOCKS MIGHT LOCK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740452February 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, STEERING:LINKAGES:TIE ROD ASSEMBLY
DURING A ROUTINE TRANSMISSION FLUID AND FILTER CHANGE I DISCOVERED A POTENTIAL PROBLEM.DURING THE REFILL AND CHECK OF PROPER FLUID LEVEL THE DIPSTICK GIVES A FALSE INDICATION THAT THE FLUID IS AT THE CORRECT LEVEL. IT INDICATED TO ME THAT THE LEVEL WAS OVER FULL. THIS WAS EVEN VERIFIED BY A CERTIFIED ASE TECHNICIAN AT A LOCAL WALMART. HE NOTED THE LEVEL WAS LOW. I DISCOVERED THAT YOU HAVE TO LOOK AT THE OPPOSITE SIDE OF THE DIPSTICK TO ACQUIRE THE CORRECT READING. BY DOING THIS I DISCOVERED THE FLUID WAS NEARLY 2 QUARTS LOW. THE READING ON THE FRONT SIDE NEVER CHANGED WHERE THE CROSS HATCHED INDICATORS ARE. THIS COULD BE FIXED BY A SIMPLE CHANGE IN THE DIPSTICK. THIS PRESENTS A PROBLEM OF TRANSMISSION FAILURE DUE TO IMPROPER FLUID LEVELS. I BELIEVE OWNERS SHOULD BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740380February 3, 2001
TIRES:TREAD/BELT
BELTS ON THE TIRE ARE STARTING TO COME APART ON ALL 4 TIRES. *AK (DOT NUMBER: 109S M/S TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559279January 31, 2001
TIRES:TREAD/BELT
RIGHT REAR BRIDGESTONE DUELER TIRE SUFFERED A BLOW OUT, CAUSING THE VEHICLE TO ROLL 2 1/2 TIMES, THE EXPLORER WAS TOTALLED, INJURIES WERE RELATIVELY MINOR, OWNER RECEIVED RECALL NOTICE (00T-005) 4 MONTHS LATER. CJ
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#879483January 31, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL
FUEL PUMP BROKE. THERE WAS A RECALL FOR THIS PROBLEM, BUT THIS VEHICLE WAS NOT AFFECTED BY RECALL ALTHOUGH IT HAS SAME PROBLEM. *AK WITH CRUISE CONTROL ENGAGED, VEHICLE WON'T STOP UNLESS CONSUMER STOMPED ON GAS PEDAL SEVERAL TIMES, CONSUMER STATES THE GAS PEDAL SEEMED STUCK AND ACCELERATION WOULDN'T STOP. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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