Ford Explorer Complaints (2002)

3,572 consumer complaints on file.

#891931July 3, 2001
SUSPENSION, TIRES
WHENEVER VEHICLE HITS A BUMP IT'S HARD TO CONTROL, GOES ALL OVER ROAD. CONTACTED DEALERSHIP, BUT DEALER REFUSED TO LOOK AT VEHICLE.*AK CONSUMER HAS REPLACED THE MICHELIN TIRES AT THEIR COST, P235/70R16, DOT E20291511, VEHICLE AND TIRES ONLY HAD 470 MILES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890770June 20, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
BRACKET AND SPRING THAT HOLDS HATCHBACK WINDOW UP BROKE COMPLETELY OFF, CAUSING LEFT SIDE OF THE WINDOW TO ALMOST DROP INTO FRAME. PLEASE GIVE ANY FURTHER DETAILS. *AK PE04045.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747114June 20, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE BACK WINDOW RAISED UP WHILE THE TRUCK WAS PARKED, AND WHEN I TOUCHED THE WINDOW TO SHUT IT, IT BLEW UP COMPLETELY, LEAVING NOTHING IN THE REAR. ALL THE GLASS WAS SHATTERED, AND THE STRUTS HOLDING THE WINDOW WERE BLOWN OUT. I RECEIVED CUTS ON MY ARMS AND WRISTS. PE04045.PCO
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#746976June 18, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
ON CLOSING REAR WINDOW THE THING EXPLODED IN MY FACE. FORTUNEATELY I WAS NOT INJURED, BUT WAS COVERED WITH GLASS. I FEEL I WAS VERY LUCKY NOT TO HAVE GOTTEN GLASS IN MY EYES. *AK PE04045.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561636June 14, 2001
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
THE DRIVERS SIDE TAIL LIGHT WIRING MALFUNCTIONED CAUSING A FIRE AFTER ON 28 DAYS OF OWMNERSHIP, THE VEHICLE WAS DECLARED TOTALED BY THE INSURANCE COMPANY, THE VEHICLE WAS NOT IN MOTION AT THE TIME THE FIRE OCCURRED. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#890281June 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE DOESN'T HAVE A TRANSMISSION FLUID INDICATOR SLOT. EVEN IN THE OWNERS MANUAL IT DOESN'T HAVE A CHECK TO SHOW WHERE IT WOULD BE LOCATED. CONSUMER WENT TO THE DEALER FOR ASSISTANCE, AND THEY WERE UNABLE TO LOCATE IT. CONSUMER IS UNABLE TO CHECK TRANSMISSION FLUID IF NEEDED. CONSUMER CAN'T GET A RESPONSE FROM FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890118June 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING ABS BRAKES PEDAL GOES TO FLOOR CAUSING EXTENDED STOPPING DISTANCE. PROBLEM BECOMES MORE PRONOUNCED WHEN VEHICLE IS DRIVEN ON WET PAVEMENT. PLEASER GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889653June 4, 2001
AIR BAGS
AIR BAG WARNING LIGHT REMAINS ILLUMINATED, INDICATING A MALFUNCTION. DEALER STATES THAT AIR BAG MODULE IS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889388May 30, 2001
STEERING: STEERING WHEEL/HANDLE BAR
THERE IS A NOISE THAT SOUNDS LIKE SOMETHING IS LOOSE IN STEERING COLUMN. MADE AN APPOINTMENT WITH DEALER , AND DEALER REFUSED TO FIX VEHICLE BECAUSE IT WAS NOT PURCHASED THERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889271May 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING AT APPROXIMATELY 30 MPH ON WET PAVEMENT HAD TO APPLY BRAKES HARD TO BRING VEHICLE TO A STOP. THIS HARD BRAKING ENGAGED ANTI-LOCK SYSTEM AND BROUGHT VEHICLE TO A COMPLETE STOP. HOWEVER, WHEN CONSUMER ATTEMPTED TO ACCELERATE, BRAKES WOULD NOT RELEASE, AND BRAKES WERE GRABBING. CONSUMER HAD TO RELEASE BRAKES BY PULLING BRAKE PEDAL UP WITH HIS FOOT. DEALERSHIP COULD NOT REPRODUCE THIS PROBLEM. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746027May 28, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
HYDRAULIC ARM THAT HOLDS UP HATCHBACK WINDOW BROKE. THE PRESSURE FROM THE BROKEN PLUNGER ARM PRESSED AGAINST THE BACK GLASS AND CAUSED IT TO EXPLODE OUT. THE PRESSURE WAS SO EXTREME THAT THE DOOR PANEL WAS MOVED TWO INCHES AWAY FROM THE FRAME. CAR WAS PARKED IN A GARAGE AT THE TIME THE GLASS AND DOOR BLEW OUT. PE04045.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885110April 5, 2001
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
PLUNGER THAT HOLDS HATCHBACK WINDOW OPENED/ FELL OFF DUE TO DESIGN DEFECT, CAUSING WINDOW TO COME CRASHING DOWN ON CONSUMER, RESULTING IN HEAD AND NECK INJURIES.*AK PE04045.PCO
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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