Ford Explorer Complaints (2002)

3,572 consumer complaints on file.

#8016313August 14, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE GIVING ACCELERATION AT ANY SPEED AND NO WARNING ACCELERATOR PEDAL WILL GET STUCK, AND IT WILL BE HARD TO STOP VEHICLE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016178August 13, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN COMING TO A STOP ON AN INCLINE TRANSMISSION SHIFTS TO NEUTRAL, CAUSING VEHICLE TO ROLL BACKWARDS. DEALER STATED THERE IS A TSB ON THIS ISSUE, TO REFILL TRANSMISSION FLUID. FORD HAS NO REMEDY FOR IT AT THIS TIME. TRANSMISSION FLUID LEAKS FROM CONVERTER HOUSING INTO TRANSFER CASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016192August 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE DRIVING CALIPERS ARE NOT CATCHING ONTO BRAKES, MAKING IT HARD FOR CONSUMER TO STOP. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016266August 13, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPROACHING AN INTERSECTION APPLIED BRAKES AND PEDAL WENT ALL THE WAY TO THE FLOOR. VEHICLE RAN ON A CURB AND HIT A FIRE HYDRANT. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#765564August 12, 2002
VEHICLE SPEED CONTROL
MY FAMILY AND I WERE TRAVELING ON VACATION ON JULY 20,2002. WE WERE DRIVING OUR NEW FORD EXPLORER XLT. I STOPPED FOR FUEL AND WAS RE-ENTERING THE INTERSTATE. TRAFFIC WAS HEAVY SO I HAD TO ACCELERATE TO ABOUT 60MPH TO ENTER THE TRAFFIC. AS I MADE MY ENTRANCE, I LET OFF THE ACCELERATOR AS I WAS BETWEEN TWO 18 WHEELERS. I REMOVED MY FOOT FROM THE ACCELERATOR AND THE VEHICLE CONTINUED AT FULL SPEED ALMOST REAR ENDING THE SEMI. I WAS APPLYING MY BRAKE WITH ALL MY STRENGTH TO NO AVAIL. THE VEHICLE CHARGED AHEAD. I STEERED TO THE SHOULDER AVOIDING THE SEMI AND BEGAN STOMPING THE ACCELERATOR AT WHICH TIME IT FINALLY RELEASED. MY FAMILY AND I WERE TERRIFIED. I GOT THE VEHICLE BACK TO MY DEALER IN LEXINGTON WHERE IT WAS EXAMINED AND THE POSITION TAKEN THAT THERE IS NOTHING WRONG WITH THE VEHICLE. "THE PROBLEM COULDN'T BE VERIFIED". I WAS TOLD TO COME AND GET MY VEHICLE THAT NOTHING IS WRONG WITH IT. MY WIFE AND DAUGHTER ARE TERRIFIED OF THE VEHICLE AND WE CAN GET NO RELIEF FROM FORD. I DID CONTACT FORD IN DETROIT AND GOT THE SAME ANSWER-NOTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765439August 9, 2002
SUSPENSION
THE TRUCK SEEMS TO HAVE A TIRE OR SUSPENSION HOP/CHATTER AFTER GOING OVER ALL TYPES OF BUMPS SMALL/LARGE, DOES NOT SEEM AFFECT THE DRIVING ABILITY BUT IT IS ANNOYING. ANY OTHER COMPLAINTS ON THIS? ALSO COULD NOT LOCATE DOT # ON TIRES, MADE IN CANADA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765364August 8, 2002
SEAT BELTS:FRONT:RETRACTOR
THE FRONT PASSENGER-SIDE SEAT BELT UNIT LOCKS UP IN FULLY RETRACTED POSITION, RENDERING IT TOTALLY UNUSABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765288August 6, 2002
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I HAVE THE WARRANTY AND THEY WILL NOT COVER. I AM DRIVING WITHOUT A SPARE TIRE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765250August 6, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DRIVING ON HIGHWAY 70 MPH SWERVED TO AVOID A TIRE IN ROAD CAR OVER STEERS, YOU MUST TURN BACK THE OPPOSITE WAY THEN YOU ARE OUT OF CONTROL IN THAT DIRECTION. ANY SUDDEN MANUVER YOU ARE OUT OF CONTROL. I TOOK THE TRUCK TO FORD SERVICE THEY SAID "YOU HAVE A SHORT WHEEL BASE, THAT WILL GET YOUR ATTENTION"*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765000July 31, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVERS SIDE SAFTEY BELT HAS BROKEN TOO, AIR VENT HAS BROKEN TOO, SUNROOF DESIGN PROBLEM TOO, FUEL PUMP FAILED AT 14000 MI TOO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765001July 31, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
BECAUSE IT PERFORMED AS IF IT WERE IN NEUTRAL WHILE IN DRIVE COMING FROM A STOP, I NEARLY ROLLED INTO VEHICLES BEHIND ME THEN WHEN IT SPED OUT OF CONTROL WHEN IT GRABBED DRIVE, I NEARLY COLLIDED INTO VEHICLES IN FRONT OF ME EVEN WHILE BRAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014809July 25, 2002
STEERING: STEERING WHEEL/HANDLE BAR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES WHILE DRIVING THE STEERING WHEEL LOCKED AND VEHICLE STALLED. CONSUMER IS NOT ABLE TO UNLOCK STEERING WHEEL AND VEHICLE WILL NOT START.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014573July 24, 2002
SUSPENSION
WHEN DRIVING AT 50MPH AND HIGHER VEHICLE VIBRATES UNCONTROLLABLY. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND PROBLEM STILL EXISTS. *AK CONSUMER STATES THAT FORD BOUGHT BACK VEHICLE AND REFUNDED HIS MONEY. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014601July 24, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE, STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MAIN COMPUTER MODULE MALFUNCTIONS, CAUSING OTHER MAJOR COMPONENTS, SUCH AS TRANSMISSION/ POWER WINDOW, AND DOORS NOT TO WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014619July 24, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN AT STOP SIGN OR SWITCHING FROM BRAKE TO GAS PEDAL TRUCK WOULD ROLL EITHER FORWARD OR BACKWARDS BECAUSE OF TRANSMISSION HESITATION. TRANSMISSION HAS BEEN REPLACED BEFORE THREE OTHER TIMES. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764610July 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FREQUENCY AND INTENSITY OF STALLING INCREASING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786050July 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING CONSUMER LOST ALL STEERING POWER AT 70 MPH AND THE DASH LIGHTS BEGAN BLINKING. DEALER CAN NOT DUPLICATE PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014315July 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
OVERDRIVE LIGHT WAS FLASHING, THEN STAYED ON. DEALER DETERMINED TRANSMISSION HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014371July 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCES PERIODS OF STALLING AT LOW SPEEDS. APPLYING BRAKES THERE IS A LOSS OF BRAKES AND STEERING. NO PRIOR WARNING BEFORE STALLING. EXISTING PROBLEM 5 TIMES, TAKEN INTO THE DELAER. *AK DEALER REPLACED FUEL PUMP, MAIN CONTROL VALVE BODY, TRANSMISSION OIL PAN, IDLE AIR CONTROL VALVE AND PROGRAMMED PCM. VIBRATION LIKE ANTI-LOCK BRAKE SYSTEM IS KICKING IN. DEALER COULD NOT DUPLICATE. OVERDRIVE COMES IN AND OUT AT ODD SPEEDS. NO PROBLEM FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014264July 18, 2002
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT HIGHWAY SPEEDS HEADLIGHTS WENT OUT. DEALER HAS REPLACED HEAD LAMP CONTROL AND HEAD LAMP RELAY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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