Ford Explorer Complaints (2003)

1,274 consumer complaints on file.

#10504920March 29, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DETERMINE WHAT CAUSED THE AIR BAG DEPLOYMENT. THE MANUFACTURER STATED WOULD PROVIDE NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 125,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504977March 29, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND CAUSED THE OVERDRIVE LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS LOCATED AND THE CONTACT WAS ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REAR HATCH FRAME WAS ALSO FRACTURED AND CAUSED THE REAR HATCH TO SPLIT IN HALF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504778March 28, 2013
STRUCTURE:BODY
REAR LIFT GATE PANEL CRACKED WHILE VEHICLE WAS PARKED. CONCERNS WITH UNSTABLE REAR GLASS, ABILITY OF HATCH TO REMAIN CLOSED AND OPERATION OF REAR WIPER. GLASS INSTABILITY A CONCERN WHILE DRIVING AND WHEN USING LIFTGATE. PRIOR INJURIES HAVE BEEN REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504858March 28, 2013
POWER TRAIN
WITHOUT ANY PRIOR INDICATION OF AN ISSUE, THE OVERDRIVE LIGHT STARTED FLASHING. AFTER STOPPING AT THE NEXT TRAFFIC LIGHT, IT APPEARED THE TRANSMISSION WAS HAVING A PROBLEM GETTING INTO 2ND GEAR. NEEDLESS TO SAY, THE TRANNY PROBLEM CONTINUED AND NOW NEEDS TO BE REPLACED. THIS ISSUE SEEMS BE CONSISTENT WITH THAT OF MANY, MANY EARLY 2000S EXPLORER OWNERS. I FEEL AN INVESTIGATION INTO THIS ISSUE IS WARRANTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504756March 27, 2013
STRUCTURE:BODY
A CRACK ON THE REAR HATCH NEXT TO FORD EMBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504570March 26, 2013
SUSPENSION, POWER TRAIN
OK WE WERE DRIVING PULLED OUT AND IT DID NOT SHIFT TO SECOND GEAR AND CARS WERE COMING UP AND HONKING HORN IT TAKES CAR A LONG TIME TO SWITCH TO 2ND GEAR AT LIGHT AND THIS IS VERY DANGEROUS CAN GET HIT. THE O/D LIGHT FLASHES CAUSING SERVICE ENGINE LIGHT TO COME ON. TRANSMISSION WAS SERVICED AND I WAS TOLD IT WAS A FORD ISSUE WITH THESE TRANSMISSION FORD WAS NOT SUCCESSFUL AT HELPING THEIR NEEDS TO BE A RECALL ON THESE TRANSMISSION THEY ARE VERY DANGEROUS AND THE CUSTOMER IS CONSTANTLY PAYING THE PRICE ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504349March 25, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT NOTICED A LARGE FRACTURE UNDER THE REAR LIFTGATE GLASS NEAR THE MANUFACTURING EMBLEM. THE FRACTURE WAS APPROXIMATELY SIX INCHES LONG. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504140March 22, 2013
POWER TRAIN
CHECK TRANSMISSION INDICATOR ON IN INFORMATION CENTER AND OVERDRIVE LIGHT ON. GRINDING NOISE FROM UNDER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503586March 19, 2013
POWER TRAIN
I WAS DRIVING DOWN TX HWY 190, AND MY O/D LIGHT STARTED FLASHING ON MY 2003 FORD EXPLORER, IT WAS FOUND THAT THE SHIFT SOLENOID PACK WAS GOING OUT, IT WAS AN ELECTRICAL ISSUE WITH THE SOLENOIDS, THE PACK WAS REPLACED AND NOW IT IS DOING IT AGAIN, RAN THE DIAGNOSTICS ON IT AND IT IS THE EXACT SAME PROBLEM, THE SHIFT SOLENOID PACK ELECTRICAL PROBLEM ON A SOLENOID PACK THAT IS BARELY A YEAR OLD AND THE MILEAGE IS NOW AT 201000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502613March 13, 2013
POWER TRAIN
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502475March 12, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT. THE CONTACT STATED THAT HE NOTICED THAT THE REAR LIFT GATE HINGES WERE LOOSE AND THE CONTACT WAS CONCERNED THAT THE REAR GLASS WINDOW WOULD FALL FROM THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER'S RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 153,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502567March 12, 2013
SUSPENSION
ALTHOUGH THIS DEFECT DID NOT CAUSE AN ACCIDENT OR INJURY, THE POTENTIAL WAS THERE FOR SERIOUS DAMAGE TO THIS OR FOLLOWING VEHICLES. SPECIFICALLY, THE DEFECT WAS THE REAR STRUT/SPRING ASSEMBLIES I.E. BROKEN AND SHIFTED COIL SPRING. AS THIS PART SITS CLOSE TO THE FUEL TANK, THE PIECE OF SPRING THAT BROKE OFF COULD HAVE EASILY PUNCTURED THE FUEL TANK RESULTING IN POSSIBLE FIRE. IT COULD ALSO HAVE WEDGED AGAINST A BRAKE LINE, THUS CAUSING A BRAKE FAILURE AND/OR SUSPENSION FAILURE/MISALIGNMENT CAUSING LOSS OF CONTROL AND AN ACCIDENT. IN ADDITION, IF THE PIECE OF SPRING, WEIGHING ABOUT THREE (3) POUNDS HAD FALLEN OUT, IT COULD HAVE CAUSED SEVERE DAMAGE TO A FOLLOWING VEHICLE OR IT'S OPERATOR HAD IT BOUNCED UP AND PENETRATED A WINDSHIELD. THE REASON FOR THE LAPSE IN TIME IN MY REPORTING THIS CONDITION IS BECAUSE I THOUGHT PERHAPS IT WAS JUST A ONE TIME ISOLATED FAILURE TO MY VEHICLE. HOWEVER, IN TALKING TO OTHER FORD EXPLORER OWNERS, AS WELL AS SEVERAL AUTO REPAIR SHOPS, I HAVE LEARNED THAT THIS HAS BEEN A COMMON FAILURE ON SIMILAR VEHICLES. IF THIS WAS A SIMPLE REPAIR TO A COMPONENT THAT HAD LITTLE OR NO AFFECT ON THE VEHICLES PERFORMANCE OR DID NOT PRESENT A SAFETY CONDITION, I WOULD HAVE PROBABLY JUST WRITTEN IT OFF TO NORMAL MAINTENANCE AND REPAIR. HOWEVER, WITH MY KNOWLEDGE OF AUTOMOBILES, AND A CONDITION THAT COULD POTENTIALLY CAUSE DAMAGE AS WELL AS PERSONAL INJURY, AS WELL AS BEING A QUITE EXPENSIVE REPAIR, I FELT COMPELLED TO REPORT IT TO THE PROPER PEOPLE WHO PERHAPS HAVE A LARGER DATA BASE THAN I DO, AND TAKE ACTION AGAINST FORD MOTOR COMPANY TO MANDATE A RECALL OR REIMBURSEMENT TO THOSE FORD EXPLORER OWNERS WHO HAVE EXPERIENCED THE SAME FAILURE AS I HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502350March 11, 2013
POWER TRAIN
MY 2003 FORD EXPLORER WHILE GOING DOWN THE ROAD, I STARTED TO NOTICE THAT IT WAS A HARD SHIFT FROM 1ST TO SECOND GEAR, THE RPM WOULD GO TO ALMOST 4000RPM, THEN ALMOST SLAM INTO GEAR. MY O/D LIGHT STARTED FLASHING, AND MY CHECK ENGINE LIGHT CAME ON, WHEN I GOT HOME I RESEARCHED IT ON THE INTERNET AND FOUND THERE ARE NUMEROUS PROBLEMS WITH THE FORD TRANSMISSIONS, AFTER CONTACTING FORD THEY BASICALLY TOLD ME I WAS OUT OF LUCK THEY WOULDN'T HELP,,,, I HAVE BEEN A LOYAL FORD CUSTOMER FOR YEARS AND SO HAS THE REST OF MY FAMILY AND MY BUSINESS USES FORD VEHICLES. SOMEONE NEEDS TO RESEARCH THIS, FORD IS GETTING AWAY WITH A BIG INJUSTICE BY MAKING A SUBSTANDARD TRANSMISSION THAT IS COSTING THEIR CUSTOMS THOUSANDS OF DOLLARS. BUT ALL FORD WILL SAY IS IF THE NHTSA DECIDES TO INVESTIGATE AND SEES ITS A PROBLEM THEN THEY WILL ACT ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499452February 20, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION SHIFTED GEARS INDEPENDENTLY WITH THE ILLUMINATION OF THE OVER DRIVE INDICATOR. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497923February 12, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE TRANSMISSION BEGAN TO SLIP GEARS. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497738February 11, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE REFUELING, A LARGE AMOUNT OF FUEL SPRAYED OUT OF THE FILLER NECK. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496717February 7, 2013
STEERING
WENT TO PUT THE CAR IN PARK AND THE GEAR SHIFT DETACHED FROM THE STEERING WHEEL. KEY WAS STUCK IN THE IGNITION, UNABLE TO PUT THE CAR IN PARK. TOWED IT TO OUR HOUSE WHERE MY UNCLE WAS ABLE TO FIX IT. HAD TO REPLACE THE WHOLE STEERING COLUMN. THE PROBLEM WAS CAUSED BY A WEAK PIECE OF METAL IN THE ALLOY CONNECTING THE GEAR SHIFT TO THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496769February 7, 2013
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE TAILGATE HAD CRACKED UNDERNEATH THE REAR WINDOW. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000 AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 04/18/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496537February 5, 2013
SUSPENSION
BOTH REAR COIL SPRINGS RUSTED THROUGH AND BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496185February 2, 2013
STRUCTURE:BODY
2/14/2007 I NOTICED THERE IS A FRACTURE/CRACK BETWEEN THE TAILGATE DOOR OPENER AND THE WINDOW. THE FRACTURE/CRACK BECOMES MORE/LESS WIDER DEPENDING ON HOW HOT OR COLD IT IS OUTSIDE. I WENT TO THE DEALER AND THEY STATED IT WOULD CAUSE ME BETWEEN $400-$800 TO GET IT FIX AND THE WHOLE AREA WILL NEED TO BE REPLACED. THEY STATED THAT IT SHOULD NOT CAUSE MUCH PROBLEM UNLESS SOMEONE HITS THE BACK OF MY CAR OR I CLOSE THE TAILGATE NOT SOFT ENOUGH, WHICH COULD DAMAGE THE WINDOW. SINCE THEN, I HAVE NOTICED THAT ALL EXPLORERS THAT I SEE HAVE THE SAME FRACTURE/CRACK ON THE TAILGATE DOOR ON THE SAME AREA LOCATION. I ALSO HAVE SEEN MANY MANY MANY COMPLAINTS ABOUT THIS ONLINE. THIS HAS TO BE A DEFECT THAT IS CAUSING THE FRACTURE ON THE TAILGATE DOOR BELOW THE WINDOW. THIS COULD CAUSE INJURY IF THE WINDOW BREAKS OR THERE IS ISSUE WITH THE DOOR OPENER HINGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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