Ford Explorer Complaints (1992)

633 consumer complaints on file.

#864055June 22, 2000
TIRES:TREAD/BELT
AN AIR BUBBLE FORMED BETWEEN THE TREAD AND THE STEEL BELT. TIRE WAS REPLACED. *AK FIRESTONE *MW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723956June 13, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
EXPLORER (AUTO TRASMISSION) GETS STUCK IN SECOND OR THIRD GEAR FIRST THING IN THE MORNING. AFTER ABOUT 2 MINUTES, IT KICKS INTO GEAR AND IS FINE. IT SEEMS ONLY TO HAPPEN IN THE MORNING WHEN THE ENGINE IS COLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723781June 9, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
REBUILT TRANSMISSION FAILED :AS A DIRECT RESULT OF THE TRANSMISSION FLUID BEING EXPELLED FORM THE FILLER TUBE , ALLOWING IT TO COME IN CONTACT WITH THE MUFFLER , DURING OPERATION OF THE VEHICLE CAUSING FLUID TO INGNITE WHICH RESULTED IN THE ENSUING FIRE AND AND LOSS. THE REMAINING EVIDENCE AND EXAMINATION OF THE TRANSMISSION INDICATE THAT THE TORQUE CONVERTER , INSTALLED JUST PRIOR TO THE FIRE FAILED RESULTING IN THE LOSS OF THE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#723657June 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER PURCHASING THIS UV FROM A DEALER.PAYING TOP DOLLAR FOR THIS EDDIE BAUER UV,I HAVE HAD NOTHING BUT PROBLEMS WITH THE VEHICLE. COULD NOT GO MORE THAN 60 MILES AN HIUR,UV WAS SHAING SO BAD. OIL LEAKING ,BRAKES BAD. IT WAS BANDAIDED T SELL I AM SURE. A 8 YEAR OLD CAR WITH ONLY 52,000MILES AND IN THIS HORRIBLE REPAIR CONDITION,IS ALMOST SUSPECT TO INQUIRE Y OF A ODOMETER TURN BACK, LUCKILY I BOUGHT INS, TOOK TO A FORD DEALERAND HAD REPAIRS TOTOALLING ALMOST $2500.OF WHICH I HAD TO PAY $800. OUT OF MY OWN POCKET. THE BRAKES NEEDED TO BE WORKED ON, THER WERE 3 RECA;LLS WHICH WERE TAKEN CARE OF. THE ENGINE WAS NEEDING SEALS AND MUCH MORE . THE DRIVER SEAT BELT IS BROKE,NOW AND THE ENGINE IS NOW LEAKING AGAIN AND I HAVE TO PUT A QT. OF OIL EVERY WEK. THE CAR IS BASICALLY UNSFAE TO DRIVE,BETWEEEN THE BRAKES AND THE ENGINE LEAKING OIL,WHICH I WAS TOLD IF IT GOT INTO THE GEAR BOX,IT WOULD START A FIRE. THIS WAS THE WORDS OF THE FORD DEALER.WHRE I HAD THE UV SERVICED. RECENTLY I NOTICED AN ARTICLE IN THE NEWSPAPER COMMENTING ONTHE FROD GASKET FLAW.I HAVE BEEN TRYING FRO DAYS TO CALL THEIR TOLL FREE NUMBER FOR INFROMATION LINE ALWAYS BUSY. THEY DO RECALL SOME OF THIS MODEL.IDONT KNOW WHERE TO TURN TO ANY MORE I HAVE 3 CHILDREN AND AM CONCERNED ABOUT THEIR SAFTEY,A SINGLE MOTHER WITH NO INCOME OTHER THAN 900.. AMONTH FROM WORKMASN COMP. CANT AFFORD ANYMORE REPAIRS NEEED HELP TO WHERE I NEED TO GO, I FEEL THE UV IS NOT SAFE AND I FEEL THAT THE ODOMETER MAY HAVE BEEN SET BACK, THE DEALERS WHERE I PURCHASED ARE TIRED OF HERING MY COMPLAINTS. THEY WORKED ONTHE UV ONCE, BUT NEVER GAVE ME A LIST OF WHAT WORK THEY DID AFTER HAVING THE CAR IN THEIR SHOP FOR 10 DAYS. I WOULD LIKE MY MONEY BACK,BUT I WILL HAVE TO PROVE THE CAR IS NOT SAFE . TELL ME WHAT I CAN DO. I CAN FGAX YOU ALL THE COPIES OF REPAIR WORK THAT WAS SERVICED ON THIS CAR IN FEB. IF YOU NEED THEM IT MAY HELP U MAKE A DESICION AS TO WHERE I TURN TO NEXT. PLEASE RESPOND WHAT DO I DO??*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723442June 1, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
SPARE TIRE ASSEMBLY (CABLE) RUSTED OUT CAUSING TIRE TO FALL ONTO HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862226May 19, 2000
STRUCTURE:BODY:DOOR
BOTH OF THE BACKSIDE DOORS CANNOT BE OPENED FROM THE INSIDE AS IF BOTH DOORS HAD THE CHILD SAFETY LOCK ON. BUT NEITHER DOOR HAD THE CHILD SAFETY LOCK ON. EFFECT CAN CAUSE CONSUMER AND PASSENGERS TO BE STUCK INSIDE VEHICLE FROM THE BACKSEATS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862024May 17, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
EA00012, SPARE TIRE CABLE; SPARE TIRE CABLE RUSTED THROUGH, CAUSING THE SPARE TIRE TO FALL OFF. OWNER DID NOT KNOW WHEN THE TIRE FELL OFF. MANUFACTURER HAS BEEN NOTIFIED ABOUT THE PROBLEM, BUT HAS NOT PROVIDED ANY ASSISTANCE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861318May 3, 2000
WHEELS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN DRIVING AT 30 MPH LEFT REAR WHEELS SHEARED OFF, CAUSING LOSS OF BRAKES AND STEERING CONTROL. ALSO, WHEN DRIVING BETWEEN 15-20 MPH AND UPON DEPRESSING THE BRAKE PEDAL TO MAKE A GRAUDAL STOP, RIGHT REAR WHEELS SHEARED OFF, CAUSING LOSS OF STEERING CONTROL AND LOSS OF BRAKES. CONSUMER HAS CONTACTED THE DEALER. DEALER HAS REPLACED PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721902April 25, 2000
VEHICLE SPEED CONTROL
WHILE AT A STOP IN A DRIVEWAY WAITING TO ENTER TRAFFIC THE CAR SUDDENLY LURCHED FORWARD. AT FIRST I THOUGHT THAT THROUGH SOME LACK OF ATTENTION THAT I HAD SOMEHOW STEPPED ON THE GAS. MAKING SURE TO FIRMLY PUT MY FOOR ON THE BRAKE, IT HAPPENED AGAIN 30 SECONDS LATER. AT THAT TIME I NOTICED THAT THE TACHOMETER WENT UP TO 1500 RPM. THIS HAPPENED ONE MORE TIME IN THE NEXT HALF HOUR. I PARKED THE CAR AND LATER WHEN I TRIED TO START THE CAR TO CHECK FOR A PROBLEM THE ENGINE FAILED TO CRANK OVER. I FOUND THAT THE + CONNECTOR ON THE WIRE TO THE BATTERY HAD CRACKED MAKING A LOOSE CONNECTION. I AM AN ENGINEER WHO DESIGNS MICROPROCESSOR CONTROL SYSTEMS AND BELIEVE THIS IS A SOFTWARE PROBLEM. IT IS MY OPINION THAT THIS INTERMITENT CONNECTION BRAKE TO THE BATTERY (SPIKE OR LOSS OF VOLTAGE) CAUSED THE COMPUTER TO RESET AND OPEN THE IDLE ADJUST CONTROL VALVE MOMENTARILY AS IF THE ENGINE WAS FIRST BEING STARTED. I BELIEVE THIS PROBLEM COULD EASILY BE REPEATED IN A TEST AND I WOULD HAVE DONE IT IF THERE WASN'T A GOOD CHANCE THAT I COULD HAVE ZAPPED MY COMPUTER AT MY EXPENSE. I THINK THIS IS SERIOUS BECAUSE IF SOMEONE WOULD HAVE BEEN WALKING ON THE SIDEWALK OR BEEN BEHIND A CAR AT AN INTERSECTION I WOULD HAVE HIT THEM. THERE SHOULD BE A CHECK IN THE PROGRAM THAT PREVENTS THE VALVE FROM OPENING MAX IF THE ENGINE IS RUNNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860730April 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WOULD SHIFT VEHICLE INTO REVERSE & APPLIED GAS, AND IT WOULD TAKE TOO LONG TO KICK INTO REVERSE. ALSO, BRAKES WOULD MAKE A CLUNKING NOISE WHEN THIS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860393April 14, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING ABOUT 20 MPH VEHICLE WAS LOSING POWER. VEHICLE WAS ON FIRE, FLAMES WERE COMING OUT FROM UNDER THE ENGINE COMPARTMENT. *AK.ET.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#720323March 19, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, PARKING BRAKE:CONVENTIONAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING AT APPROXIMATELY 35MPR , BOTH THE EMERGENCY BRAKE AND ANTILOCK LIGHTS CAME ON. I PULLED OVER TO CHECK THE SITUATION. COULDN'T DETERMINE A PROBLEM SO DROVE TWO BLOCKS TO A SERVICE STATION WHERE I DETERMINED THAT I WAS LOOSING BREAK FLUID. AFTER POURING IN BRAKE FLUID AND IT CAME RIGHT OUT ON THE GROUND I LEFT THE CAR TO BE WORKED ON THE NEXT DAY. THE MECHANIC FOUND THAT THE BRAKE LINE WAS SEVERED DUE TO THE MAIN SPRING SUPPORT BROKE AND CUT THE BRAKE LINE. THE CAR WAS TOWED TO ANOTHER MECHANIC WHO DID THE REPAIR. THE SECOND MECHANIC SUGGESTED THAT I REPORT THIS VERY UNUSAL FAILURE. HE DETERMINED THAT THE SPRING SUPPORT RUSTED AWAY AND THE SPRING MOVED AND CUT BRAKE LINE. HE HAD TO INSTALL SPRING SUPPORT MEMBER CUT OFF RIVETS AND REPAIR CHASSIS AND NEW BRAKE HOSE AND STEEL LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858097March 7, 2000
SUSPENSION
COMING BACK FROM A TRIP ON THE INTERSTATE AT 65MPH VEHICLE STARTED TO VIBRATE. COULD FEEL IT IN THE STEERING. HEARD A LOUD BANG AS IF VEHICLE HAD BEEN REARENDED. TIRE STAYED INFLATED. DIDN'T CONTACT DEALER OR MANUFACTURER. PURCHASED ANOTHER TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719137February 23, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL
ENGINE SPEED INCREASES TO 25OO RPM FROM IDLE WHEN IN PARK AND INADVERTANTLY CHANGES FROM 200 TO 300 RPM WHILE NORMAL DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856930February 15, 2000
SEATS
WHILE GETTING INTO THE SEAT LEANED BACK AND HEARD A SNAP AND SEAT WENT BACK. WHEN DRIVING THERE WAS NO SUPPORT. DEALER SAID SEAT FRAME SNAPPED AND ONE OF THE HINGES BROKE ON THE DRIVERS SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856664February 10, 2000
TIRES:TREAD/BELT
CONSUMER HAS EXPERIENCED TWO BLOWOUTS IN THE PAST 6 MONTHS WITH THESE FIRESTONE TIRES. MANUFACTURER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854960February 8, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT ON DRIVER'S SIDE WILL NOT BUCKLE. SPRING INSIDE THE FEMALE PART IS BROKEN.E DEALER WAS CONTACTED ABOUT THE PROBLEM. THE PART TO CORRECT THE PROBLEM IS ON BACK ORDER UNTIL FEBRUARY 1, 1999. PART # F2TZ7861203D. WITHIN 4 DAYS AFTER REPORTING THIS PROBLEM TO FORD/NHTSA THE PART WAS SPECIAL DELIVERED AND INSTALLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550752February 7, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CABLE HOLDING SPARE TIRE BROKE RESULTING IN LOSS OF SPARE TIRE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718119January 31, 2000
POWER TRAIN:MANUAL TRANSMISSION
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855332January 21, 2000
STRUCTURE:FRAME AND MEMBERS
FRAME BRACKET HAS CRACKED AT WHERE RADUIS ARM AND BRACKET MEET ON TWO OCCASIONS, CAUSING SAFETY HAZARD. DEALER CANNOT DETERMINE CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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