Ford Explorer Complaints (1992)

633 consumer complaints on file.

#558457September 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER FEELS THE ANTI-LOCK BRAKING SYSTEM IS INFERIOR TO STANDARD BRAKES ESPECIALLY WHILE ON SNOW, ICE, WET OR SLICK PAVEMENT, OR IF A VEHICLE RUNS OFF THE ROAD ONTO GRASS OR DIRT SURFACES, THE CONSUMER HAS DONE MANY SELF TESTS WHICH RESULTED IN THE USE OF ANTI-LOCK BRAKES IN 4-WHEEL DRIVE HAVING A BETTER STOPPING DISTANCE IN SNOW CONDITIONS COMPARED TO THE USE OF ANTI-LOCK BRAKES NOT IN 4-WHEEL DRIVE, CONSUMER ALSO HAD DRUMS TURNED AT 71837 MILES AND A COMPLETE FRONT AND REAR BRAKE JOB. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870169September 11, 2000
TIRES:TREAD/BELT
PE-00-020; PURCHASED A FORD, EXPLORER TIRE SIZE P23575R15, DOT NUMBER ON THREE TIRES WAS W2HL1PY367, FOURTH TIRE DOT NUMBER W2HL1PY456, TIRES HAVE 20 THOUSAND MILES ON THEM. CONSUMER NOTICE ALL FOUR TIRES HAVE DEVELOPED HAIRLINE CRACKS AT THE TREAD BASE. *AK ALL FOUR TIRES HAVE HAIR LINE CRACK AND WERE REPLACED BY THE CUSTOMER SINCE THEY ARE NOT ON RECALL LIST. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730956September 10, 2000
TIRES
FRONT RIGHT TIRE BLEW OUT ON THE HIGHWAY NEAR TEXARKANA, MAINTAINED CONTROL OF THE CAR, SOME METAL WORK DAMAGE. AIR TEMPERATURE THERE WAS IN EXCESS OF 100. I'M SUBMITTING THIS NOW BECAUSE OF THE RECALL EFFORT.( DOT NUMBER: H4BNDFA119 TIRE SIZE: P23575515F )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730601September 7, 2000
TIRES
I WAS EXPERIENCING A WOBBLE--SIMILAR TO THAT WHEN A WHEEL IS OUT OF BALANCE--WHILE DRIVING ON A TRIP TO CALIFORNIA. I STOPPED AND LOOKED AT THE TIRES. THERE WAS A "BUBBLE" IN THE TREAD OF THE LEFT REAR TIRE AND ITS SIDEWALL WAS PULLING OUT. I HAD ALL FOUR TIRES REPLACED AT A LOCAL TIRE STORE. THE TIRE DID NOT BLOW OUT, BUT IT WAS FAILING. I DO NOT HAVE THE TIRES.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730455September 6, 2000
TIRES
SEPTEMBER 1, 2000 AT 2:45AM, MY SON WAS DRIVING MY EXPLORER. THE FRONT LEFT TIRE BLEW, HE LOST CONTROL OF VEHICLE AT 40MPH ON A +5% DOWNHILL GRADE,EXPLORER TOTALLED AND SON SURVIVED. I ATTEMPTED TO CONTACT FIRESTONE AND FORD ON 9.1.00 AND AS OF TODAY'S DATE, HAVE HAD NO COOPERATION FROM EITHER COMPANY. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#730456September 6, 2000
TIRES
ALL TIRES HAVE VERY VISIBLE CRACKS ALONG THE CIRCUMFERENCE OF EACH TIRES. THE CRACKS APPEAR TO BE GETTING WIDER - NOW IT IS POSSIBLE TO STICK A THUMB NAIL IN SOME LOCATIONS. FOLLOWED THE RECALL PROCEDURE BUT THE EARLIEST THAT I CAN GET REPLACEMENT TIRES IS 7 WEEKS (FROM 9/1) AND EVEN THEN I WAS #100. THESE TIRES APPEAR EXTREMELY DANGEROUS BUT I AM FORCED TO USE THIS VEHICLE TO DRIVE TO WORK - 36 HIGHWAY MILES EACH WAY! WHAT AM I TO DO? *AK( DOT NUMBER: TIRE SIZE: P23575R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869603September 5, 2000
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 35MPH ON HIGHWAY AND FRONT TIRE STARTED TO WOBBLE AND SHAKE. LEFT DRIVER'S SIDE TIRE TREAD HAD SEPARATED FROM THE RIM. THE FIRESTONE #ATX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730109September 4, 2000
TIRES
ACCIDENT OCCURRED ON JUNE 7, 1997 APPROXIMATELY 10 MILES SOUTH OF MONTGOMERY, AL. MY WIFE WAS DRIVING THE VEHICLE AND I TRAILED HER IN MY EXPLORER. THE TIRE ON THE RIGHT REAR OF HER EXPLORER SEPARATED AND CAUSED THE VEHICLE TO SPIN AND THEN LEAVE THE HIGHWAY. IT OVERTURNED AS IT SLID DOWN AN INCLINE. THE VEHICLE THEN FLIPPED RIGHT SIDE UP AND SLID INTO A FENCE POST. THE TIRE NEVER DEFLATED, BUT ALL OF THE STEEL BELT WAS GONE. THE VEHICLE WAS TOTALLED BY SOUTHERN UNITED FIRE INSURANCE COMPANY. IT WAS REPLACED BY A 1997 FORD EXPLORER.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730035September 3, 2000
TIRES:TREAD/BELT
BRAND NEW CAR. TREAD SEPARATED AND CAME OFF BEFORE SECOND TANK OF GAS EVER USED IN CAR. FORTUNATELY IT WAS A REAR TIRE. WIFE DRIVING ON I-17 WITH INFANT IN CAR SEAT. FIRESTONE DEALER WAS A JERK. CLAIMED MY WIFE HAD RUN OVER SOMETHING. SALESMAN WE BOUGHT CAR FROM INTERVENED AND GOT US A NEW TIRE. TIRES WORE UNEVENLY ON THAT EXPLORER AND HAD TO BE REPLACED AT 35,000 OR SO IN SPITE OF CONSCIENTIOUS ROTATION. REPLACEMENT TIRES MADE 55,000 WITH NO ROTATION - THEY WERE PATHFINDER RADIAL ATRS. BOUGHT NEW EXPLORER IN NOV, 1997. TIRES ON IT WERE FIRESTONE WILDERNESS. THEY WORE UNEVENLY, DISHED OUT, AND I HAD TO REPLACE THEM A YEAR AGO AT 33,000 MILES. ONE HAD PARTIALLY SEPARATED TREAD WHEN WE TOOK THEM OFF. WE BOUGHT MICHELINS. ON BOTH EXPLORERS, WE BOUGHT REPLACEMENT TIRES FROM REPUTABLE DEALERS. AT TIME OF REPLACEMENT, BOTH THOSE DEALERS CARRIED FIRESTONE WILDERNESS ATRS. I DON'T THINK EITHER DEALER WOULD HAVE STOCKED BAD TIRES, ALTHOUGH CLEARLY THE ORIGINAL TIRES FURNISHED ON BOTH EXPLORERS WERE AWFUL TIRES. I HOPE THAT YOU FOLKS ARE CHECKING INTO THE POSSIBILITY THAT TWO DIFFERENT TIRES WERE MADE UNDER THE SAME NAME - A CHEAP ONE FOR THE FORD ORIGINAL EQUIPMENT MONOPOLY AND A BETTER ONE FOR THE REPLACEMENT TIRE MARKET WHERE THERE WAS TRUE COMPETITION.( DOT NUMBER: TIRE SIZE: 15 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729897September 1, 2000
TIRES
PURCHASED VEHICLE WAS 1 YR OLD WITH 12000 MILES. THE TIRES ON THE VEHICLE LASTED UNTIL 95000 MILES WAS ON THE VEHICLE. AT 95000 MILES THE FRONT LEFT TIRE (FIRESTONE FR680; P225/70R15 M+S)WARPED (THE BELTS SEPARATED). I WAS PLEASED THE THE LIFETIME OF THE TIRES; THEREFORE, I REPLACED THEM WITH THE SAME TIRES. AT 152,000 MILES, THE RIGHT FRONT TIRE WARPED (BELT SEPARATION). I REPLACED THAT TIRE (DOT HYUU F6A 047)TODAY (1 SEP 2000). HAS ANYONE ELSE HAD ANY PROBLEMS WITH THESE TIRES? THEY WERE NOT PART OF THE RECALL; THEREFORE, NO REIMBURSEMENT WAS APPLICABLE.( DOT NUMBER: HYUUF6A047 TIRE SIZE: P225/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729909September 1, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL REGULATOR DIAPHRAM BLEW CAUSING THE VACCUM RETURN LINE TO DETERIATE AND COME OFF. WHILE THE KEY WAS ON IT WAS BLOWING GAS EVERYWHERE. THANKFULLY THE MOTOR WASN'T HOT BECAUSE IT WAS RUNNING RIGHT OVER THE EXHAUST MANIFOLD. THIS COULD HAVE CAUSED A MAJOR FIRE POSSIBLY HURTING PASSENGERS IF THE VEHICLE WAS ON THE HIGHWAY. BEING A FIREFIGHTER MYSELF I FEEL THAT IF IT WAS HOT AND THE CONSTANT FLOW OF GAS WITH NO WAY OF KNOWING WHAT WAS GOING ON IT WOULD HAVE BEEN AN INSTANT BALL OF FLAMES. MY MAJOR CONCERN IS MAKING THEM AWARE OF THIS TO PREVENT ANY PROBLEMS OR POSSIBLY EVEN DEATHS. THIS IS MY FAMILY VEHICLE ALONG WITH MANY OTHER PEOPLES WHAT IF THERE WAS KIDS IN IT? THIS IS A VERY UNSAFE PIECE OF EQUIPMENT I FEEL AND IT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554276September 1, 2000
TIRES:TREAD/BELT
WHILE PICKING UP SPEED FROM A HIGH CLEARANCE DIRT ROAD TO A 2 LANE PAVED ROAD CONSUMER FELT THE CAR VIBRAING INTENSLY SLOWED DOWN,PULLED OVER AND NOTICED THAT THE PASSENGER SIDE REAR FIRESTONE ATX (P235/75R15) TIRE COMPLETELY SHREDDED WITH THE TREAD PULLED AWAY COMPLETELY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554223August 31, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
LEAKY READIATOR CAUSED WATER TO GET INTO THE TRANSMISSION WHICH RESULTED IN THE TRANSMISSION SLIPPING IN SECOND GEAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729140August 26, 2000
TIRES
JUNE 13TH, 200, WAS TRAVELING EASTBOUND ON 202 FREEWAY IN MESA, AZ, AT 1:15 PM WHEN TREAD SEPARATED FROM TIRE. TREAD DAMAGED MUFFLER, REAR QTR PANEL, TAILGATE, AND BUMPER, THEN WRAPPED AROUND WHEEL WELL. MY DAUGHTER WAS A PASSENGER IN THE VEHICLE. CALLED AAA TO CHANGE TIRE, THEN WENT AND BOUGHT 4 NEW MICHELIN TIRES, AS THIS WAS THE 2ND TIME THIS HAPPENED IN THE PAST 2 YRS. FILED CLAIM WITH FIRESTONE, CLAIM #021657. WAS REIMBURSED FOR DAMAGES, TIRE SHIPMENT, AND ONE NEW TIRE. INTEND TO FILE CLAIM FOR REIMBURSEMENT OF THE OTHER 3 NEW TIRES I BOUGHT, PLUS RENTAL CAR REIMBURSEMENT FOR THE 4 DAYS IT NEEDS TO BE IN FOR REPAIRS. REPAIRS ARE SCHEDULED FOR TUESDAY, AUG. 29TH, SO IF YOU WANT TO ASSESS DAMAGE PRIOR TO REPAIRS, PLEASE CONTACT ME NO LATER THAN MONDAY, AUG. 28TH. STILL HAVE SPARE ATX TIRE. ON JUNE 29TH (OR 28TH), 1998, I WAS TRAVELING EASTBOUND ON MCDOWELL RD. EAST OF HIGLEY RD. IN MESA, AZ, AROUND NOON, WHEN TREAD SEPARATED FROM TIRE. BENT MUFFLER INTO RIGHT REAR TIRE, DAMAGED REAR QTR PANEL AND BUMPER. FILED CLAIM WITH FIRESTONE. I AM STILL LOOKING FOR MY PAPERWORK FOR THAT CLAIM. I WAS REIMBURSED FOR DAMAGES, SHIPMENT OF TIRE, AND PRORATED COST OF OLD TIRE. I HAVE PHOTOS OF MY VEHICLE FOR BOTH OF THESE CLAIMS, AS THESE WERE REQUIRED BY FIRESTONE. ONCE AGAIN, IF YOU WOULD LIKE ME TO HOLD OFF ON REPAIRS, PLEASE ADVISE BY MONDAY, AUG. 28TH. I FEEL THAT FIRESTONE HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOMETIME, AND FEEL VERY LUCKY THAT NO SERIOUS INJURIES WERE INFLICTED AS A RESULT OF THESE DEFECTIVE TIRES. FEEL FREE TO CONTACT ME ANYTIME.( DOT NUMBER: VHDL1PB474 TIRE SIZE: P23575-R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729188August 26, 2000
TIRES
A 1.5FT PIECE OF TREAD SEPARATED FROM THE TIRE AS I WAS DRIVING ON I 5 NORTH OF LOS ANGELES. THIS SEPARATION CAUSED A LOUD POUNDING. I WAS ABLE TO REACH THE RIGHT SIDE OF THE FREEWAY AND I INVESTIGATED THE CAUSE OF THE NOISE. THE LEFT REAR TIRE WAS STILL INFLATED AND THE 1.5 FT TREAD THAT STILL ATTACHED TO THE TIRE WAS ABOUT 4 TO 5 INCHES WIDE. BY THE TIME I WAS ABLE TO STOP, THE PIECE OF TREAD HAD DAMAGED TO REAR QUARTER PANAL AND MOLDING AND ALSO KNOCKED OFF THE MUD GUARD. EVEN THOUGH THE TIRES HAD 58000 MILES OF USE, THERE WAS PLENTY OF TREAD LEFT FOR SAME DRIVING.( DOT NUMBER: W2UU IMX TIRE SIZE: P225/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729220August 26, 2000
TIRES
TREAD SEPARATION AT 6 PM EAST OF DAVIS CA ON I 80 CAUSED DAMAGE TO WHEEL WELL AND LEFT REAR QUARTER PANNEL.SON WHO WAS GOING 60MPH IN SLOW LANE WAS ABLE TO MAINTAIN CONTROL.( DOT NUMBER: UNKNOWN TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728814August 23, 2000
TIRES
NEW VEHICLE W/FIRESTONE P235 OWL ALL-TERRAIN TIRES (UPGRADED OPTION $228.00) IN AUG, 1992. BY SEPT, 1996, HAD REPLACED 3 ORIG TIRES (50,000 MI WARRANTY). 4TH ORIG TIRE FAILED OCT 18, 1996 & REPLACED 1 ORIG & 3 REPLACEMENT (FIRESTONE RADL ATX II 237575R15) W/FIRESTONE WILDERNESS AT 23575R15XL. HWY BLOWOUT OF 23575R15XL IN AUG, 1999. ALL NEW TIRES SHOW 3-4" CRACKING ON SIDEWALL( DOT NUMBER: TIRE SIZE: 23575R15XL )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728675August 22, 2000
TIRES
TIRE BLEW OUT AND SHREDDED INTO ONE LONG STRIP OF RUBBER. THAT TIRE AND ALL TIRES WERE AND ARE PRESSURIZED TO EXACTLY 30PSI.( DOT NUMBER: TIRE SIZE: P235/75R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728694August 22, 2000
TIRES:TREAD/BELT
TREAD SEPERATION AND SIDE WALL BULGING OUT.( DOT NUMBER: TIRE SIZE: 235R75/15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728563August 21, 2000
EQUIPMENT:MECHANICAL:CARRIER/RACK
CABLE HOLDING THE SPARE TIRE BROKE AND TIRE FELL OFF, CABLE WAS FRAYED. ALSO THE FRONT LOCKING HUB OF THE WHEEL DRIVE ENGAGED WITHOUT WARNING, TRUCK PULLED HARD TO THE RIGHT, FORCING THE TRUCK OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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