Ford Escape Complaints (2005)

1,584 consumer complaints on file.

#10110516February 14, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HAS GRINDING NOISE WHILE DRIVING IN LOW SPEEDS AND REVERSE. SEEMS TO BE GETTING WORSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110079February 8, 2005
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
JUST PURCHASED A 2005 ESCAPE XLT A FEW WEEKS AGO, AND SINCE DAY 1 THE CD SYSTEM INADVERTANTELY FADES IN & OUT TO THE POINT WHERE IT LOSES ALL BASE AND SOUNDS LIKE IT'S IN A TUNNEL AT TIMES. THIS LAST FOR APPROXIMATELY 4-5 MINUTES AND THEN THE NORMAL VOLUME/SOUND RETURNS, ONLY FOR IT TO OCCUR AGAIN A FEW MINUTES LATER. CONCERN HERE IS AN ELECTRICAL PROBLEM WHICH COULD BE CAUSING OTHER ISSUES. HAVE SCHEDULED AN APPOINTMENT FOR EXAMINATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108230January 29, 2005
TIRES:SIDEWALL
TIRE BLOW OUT ON MY WIFE'S 2005 FORD ESCAPE LIMITED. OLD TIRE IS AVAILABLE, NO NEW TIRES HAVE BEEN INSTALLED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109174January 28, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE EXPERIENCED A PROBLEM WITH THE AIR BAG DISABLED LIGHT. PASSENGER OF THE VEHICLE WEIGHED 120 LBS. OWNER TOOK THE VEHICLE TO THE DEALER, AND THE CAUSE OF THE PROBLEM WAS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110811January 27, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE VEHICLE'S 4-WHEEL DRIVE SENSOR FAILED. *NM THE CONSUMER BELIEVES THE VEHICLE 4-WHEEL DRIVE IS SELECTIVE AND NOT DOING THE JOB IT WAS TOUTED TO DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107868January 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. FORTUNATELY IT FAILED BEFORE THE TRAFFIC LIGHT TURNED GREEN RELEASING THE TRAFFIC HEADED TOWARD THE VEHICLE. I WAS ABLE TO DRIVE IN WHATEVER GEAR IT WAS IN HOME. THE VEHICLE CEASED GOING INTO GEAR AND WAS TOWED TO THE DEALERSHIP. THE VEHICLE WAS 15 DAYS OLD AND HAD 1326 MOSTLY HIGHWAY MILES ON IT WHEN THE FAILURE OCCURRED. THE DEALERSHIP HAS INDICATED THAT THE FAILURE WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. PARTS WERE ON NATIONAL BACK ORDER. CAR HAS BEEN IN DEALERSHIP FOR 16 DAYS. VEHICLE STILL AWAITING PARTS FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105177January 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING AT A STOP SIGN OR A TRAFFIC LIGHT THE BRAKE PEDAL WOULD CONSTANTLY GO TO THE FLOOR. THE VEHICLE IS AT THE DEALER, AND THE PROBLEM IS STILL UNDETERMINED.*AK A SEVERE GRINDING NOISE IS HEARD WHEN THE BRAKES ARE APPLIED. THE CONSUMER STATED THAT THE BRAKE PEDAL IS GETTING SOFT WHEN THE BRAKES ARE APPLIED. *TC...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106390January 15, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
RIGHT REAR PASSENGER DOOR LATCH BROKE AND DOOR CAME OPEN WHILE DRIVING . WE HAD TO SECURE DOOR WITH A NYLON STRAP TO GET TO OUR DESTINATION .IT IS A GOOD THING WE ARE FIRM BELIEVERS IN SEAT BELT USE OR THIS MIGHT HAVE ENDED IN A TRAGEDY AS THE SEAT NEXT TO DOOR WAS OCCUPIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105801January 5, 2005
ENGINE AND ENGINE COOLING:ENGINE
TWO TIMES WHEN I WAS DRIVING UNDER SLOW CONDITIONS (IN PARKING LOTS) THE ENGINE ON 2005 FORD ESCAPE XLT LURCHED FORWARD ACCELATORATING ON IT'S OWN. THE FIRST TIME I HAD JUST RELEASED THE BRAKE AS I WAS TURNING A CORNER IN A BANK PARKING LOT. THE ENGINE IMMEDIATELY REVED UP HIGH AND THE VEHICLE "TOOK OFF". I QUICKLY APPLIED THE BRAKES WHICH AFTER A COUPLE SECONDS SEEMED TO KNOCK THE ENGINE BACK DOWN TO A NORMAL IDLE. THE SECOND TIME, AGAIN I WAS COASTING IN A PARKING LOT, ATTEMPTING TO TURN INTO A PARKING SPACE, WHEN THE ENGINE REVED UP HIGH AND THE VEHICLE AGAIN TOOK OFF. I SLAMMED ON THE BRAKES AND THE ENGINE RETURNED TO NORMAL IDLE. BUT FOR THE LUCK OF NO OTHER VEHICLES OR PEOPLE AROUND WHEN THE INCIDENTS HAPPEND, NO ACCIDENTS OCCURED. I REPORTED THE PROBLEM AND TOOK THE VEHICLE INTO THE DEALERSHIP SERVICE DEPARTMENT BUT BECAUSE THE PROBLEM DID NOT OCCUR FOR THE TECHNICIAN, NO ACTION WAS TAKEN. I AM REPORTING THIS, BECAUSE I KNOW THE PROBLEM OCCURRED, NOT ONCE BUT TWICE AND IT IS A VERY DANGEROUS CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105665January 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CAR SEIZED TO RUN ON STREET. TRANSMISSION FAILED AT 170 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104884January 1, 2005
FUEL SYSTEM, GASOLINE
WE PURCHASED A 2005 FORD ESCAPE LIMITED FROM COURTESY FORD IN PORTLAND, OREGON, ON AUGUST 29, 2004. THE CAR IS GETTING 11/12 MPG IN THE CITY AND 17 MPG ON THE HIGHWAY. WE TOOK IT TO THE DEALER THE WEEK BEFORE CHRISTMAS AND AFTER SOME TESTING THEY WERE NOT ABLE TO FIX THIS DEFECT. SINCE YOU ADVERTISE 18 MPG/24 MPG AND THAT WE BASED OUR PURCHASE DECISION UPON THAT FACTOR, I WOULD LIKE THIS PROBLEM FIXED. WE EITHER GOT A LEMON OR YOU'RE GUILTY OF DECEPTIVE ADVERTISING. EITHER WAY, IT DOESN'T MAKE ME WANT TO PURCHASE ANOTHER FORD OR RECOMMEND FORD TO MY FAMILY AND FRIENDS. I AM LOOKING IN TO MY OPTIONS, AND AM CONTACTING YOU BECAUSE I WOULD LIKE TO FIND OUT AS QUICKLY AS POSSIBLE WHAT FORD DOES IN THESE INSTANCES -- HOW WELL DO YOU STAND BEHIND YOUR PRODUCT? YOU'VE GOT A GREAT WEBSITE AND DEVOTE SPACE TO YOUR "ENVIRONMENTAL WORKS"... WELL GUESS WHAT? 11 MPG IS NOT GOOD FOR THE ENVIRONMENT -- A HUMMER GETS BETTER MILEAGE THAN MY CAR AT THIS POINT. I HOPE TO HEAR FROM YOU THIS WEEK. I WOULD LIKE ONE OF THREE THINGS TO HAPPEN. 1) FIX THE CAR SO IT GETS THE ADVERTISED MILEAGE; 2)REPLACE THE CAR WITH ONE THAT DOES GET THE ADVERTISED MILEAGE; OR 3) GIVE US A FULL REFUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103073December 16, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING ON THE INTERSTATE AND MY ENGINE STALLED. I TOOK IT TO THE LOCAL FORD DEALER AND THEY INDICATE A LOOSE BATTERY CABLE WAS THE CAUSE. A FEW WEEKS LATER, THE SAME THING HAPPENED ON THE INTERSTATE. THE DEALERSHIP IS LOOKING AGAIN AND HAVE CALLED FORD'S ENGINEERING FOR ADVICE, SINCE THEY HAVE YET TO FIND THE CAUSE. THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY IF I CANNOT GET TO THE EMERGENCY LANE ON THE INTERSTATE. IT DOES START AGAIN ONCE I PULL OVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102676December 11, 2004
STRUCTURE:BODY:DOOR
ON THE DRIVE HOME FROM PICKING UP MY FORD ESCAPE, I NOTICED CABIN NOISE AT HIGHWAY SPEEDS. IT TOOK 6 SERVICE VISITS TO JIM KEIM FORD TO RESOLVE THIS ISSUE THAT WAS CAUSED BY LOOSE CLADDING ON THE PASSENGER DOOR. FURTHER, I BEGAN GETTING A TICKING NOISE AT SLOW SPEEDS AND BUMPY ROADS DURING THE RESOLUTION OF THE CLADDING PROBLEM. JIM KEIM SPRAYED SILICONE SPRAY ON THE DRIVER AND PASSENGER DOOR MOLDING TO RESOLVE THIS. THE TICKING NOISE RETURNED WITHIN A COUPLE WEEKS AND KRIEGER FORD PUT ANTI-RATTLE TAPE ON THE A ARMS IN THE CABIN TO RESOLVE THIS ON 2 OCCASIONS. IN ALL, I'VE HAD 8 SERVICE CALLS ON THIS BRAND NEW $26000.00 ESCAPE. I'VE DRIVEN HUNDREDS OF MILES IN TRYING TO RESOLVE THESE NOISE ISSUES TO DATE. IT GOES WITHOUT SAYING THAT A VEHICLE I GENUINELY LOOKED FORWARD TO HAVING HAS BECOME A VEHICLE THAT I'VE ALREADY EXPLORED TRADING IN AND GOING WITH ANOTHER MAKE BECAUSE I FEEL I HAVE BEEN TREATED POORLY HAVING TO TAKE MY VEHICLE IN FOR NOISE ISSUES 8 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102328December 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL LEAK FROM ENGINE. GASKET REPLACED.....OIL LEAKED AGAIN. DEALER SAID THE CRANKSHAFT ON THE ENGINE WAS OUT OF SPECS....ENGINE WAS REPLACED ( 2,741 MILES ).SINCE THEN NUMEROUS PROBLEMS HAVE ARISEN FROM AN AIR VENT TUBE HITTING THE FAN BELT TO A LOUD NOISE AND SHAKING OF THE ENGINE THAT NEARLY CAUSED A SERIOUS ACCIDENT ON THE HIGHWAY...TRYING TO GET TO THE BREAKDOWN LANE. NOW THE TRANSMISSION ( LEFT FRON TRANS AXEL ) IS LEAKING FLUID. THE ONLY THING FORD OFFERS IS AN EXTENDED WARRANTEE. THIS TRUCK IS A LEMON. THIS CAR HAS BEEN OUT OF SERVICE 27 OF THE LAST 35 DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101895December 1, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE PULLING INTO A DRIVEWAY VEHICLE SURGED FORWARD. AS A RESULT,CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. NO INJURIES REPORTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10099858November 12, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER COMPLAINED THAT POWER STEERING ASSIST FAILED WHILE DRIVING DOWN A MOUNTAIN AT 30-40 MPH. CONSUMER WAS WAITING FOR ROADSIDE ASSISTANCE TO PICK UP THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098288November 4, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHENEVER USING THE AIR CONDITIONER, USING DASH CONTROLLER TO DIRECT THE AIR OUT THE DASH VENTS, AIR ALSO COMES OUT THE DEFROSTER VENTS, CAUSING CONDENSATION TO FOG UP THE LOWER PART OF THE WINDSHIELD. THIS IS A SAFETY ISSUE. I HAVE TAKEN THE CAR TO THE SELLING DEALER, SOUTHWAY FORD IN SAN ANTONIO TX, AND RED MCCOMBS FORD IN SAN ANTONIO TX. BOTH DEALERS WERE ABLE TO REPRODUCE THE COMPLAINT, BUT OFFERED NO REPAIR. THEY BOTH CLAIM IT IS A "NORMAL OPERATION" I REQUESTED FROM BOTH DEALERSHIPS TO HAVE THE FORD REGIONAL REPRESENTATIVE LOOK AT THE CAR. AS OF YET, NO ONE HAS CONTACTED ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097625October 25, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING SUN ROOF EXPLODED. CONSUMER PULLED OVER. NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092610October 15, 2004
WHEELS
BACK WHEELS WERE MISALIGNED MAKING TH EVEHICLE UNSTABLE. THE WHEELS ROCKED BACK AND FORTH. CONSUMER WAS TOLD BY THE DEALER THAT THEY COULD NOT REPAIR THE DEFECT UNTIL THEY RECEIVED NEW SPECIFICATIONS. ALSO, ACCELERATION WAS VERY HIGH. RPMS WENT UP 8,000 RPMS. HOWEVER, ON THIS VEHICLE THE RPM'S WENT TO 15,000 RPMS, WHICH WAS TO0 HIGH. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10089078September 3, 2004
PARKING BRAKE
9-1-04 MY 2005 FORD ESCAPE WAS PARKED IN THE GARAGE OF MY HOME WHERE I BEGAN TO BACK UP. THERE WAS AN OBSTRUCTION IN MY DRIVEWAY SO I PUT THE CAR INTO DRIVE AND PULLED 1/2 WAY INTO THE GARAGE TO CLEAR THE WAY. I PUT THE CAR IN PARK, OPENED MY DOOR, TOOK OFF MY SEATBELT AND GOT OUT OF MY CAR WALKING TOWARDS THE REAR. SUDDENLY THE CAR ACCELERATED IN REVERSE KNOCKING ME DOWN BECAUSE OF THE OPEN DOOR. I JUMPED INTO THE CAR (WHERE MY CHILDREN WERE IN THE BACK SEAT) TO PLACE THE CAR IN PARK-IT WAS IN PARK AND ROLLING FAST. I USED THE EMERGENCY BRAKE TO STOP THE VEHICLE WITH THE HELP OF THE OPEN DOOR JAMMING ALONG SIDE THE GARAGE WALL. THE END RESULT WAS SHOULDER AND COLLAR BONE DAMAGE AS WELL AS SEVER BODY DAMAGE CAUSED BY THE OPEN DOOR. IF THE DOOR HAD NOT BEEN OPEN, MY CHILDREN WOULD HAVE ROLLED INTO ONCOMING TRAFFIC AND BEEN HIT HEAD ON. I AM POSITIVE SOMETHING IS WRONG WITH THIS NEW CAR, YET THE GALPIN VAN NUYS FORD DEALERSHIP HAS REFUSED TO INSPECT IT FOR SAFETY. THEY INSISTED THAT I FIRST FILE A CLAIM WITH MY INSURANCE CARRIER, WHICH I DID AND STILL HAVE BEEN REFUSED THE SAFETY INSPECTION BY FORD AND THE DEALERSHIP LEVEL AND THE CORPORATE LEVEL. I WANT TO ENSURE I AM DRIVING A SAFE CAR AND THIS PROBLEM WILL NEVER HAPPEN AGAIN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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